Black Screen HP Pavilion g7

I have a HP Pavilion G7 running Windows 8 and when i turn it on the HP logo display the dots go around in the circle. After few minutes if flash a blue screen quickly and than say "Preparing Automatic Repair" and goes to a black screen and nothing happen. Try several times to hardreboot (removing power supply and battery, hold the power button and than reconnect), hold F10 for the BIOS screen. But when i holg down F11 for system recovery...it just be a black screen........Please help

Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hard drive.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

Flashing black screen hp pavilion dm4

For a few weeks/months (since mid august) now my laptop (hp pavilion dm4-2070us) has been flashing a black screen every so often, sometimes repeatedly within a few minute time span or there could be hours at a time that it does not flash. Also, only parts of the screen flashes black not the whole thing. I have taken it to the store I bought it from and another store and they said it could need a new screen, but I am not sure if this is a hardware problem. The laptop has no water damage and no other external damage. I do not know if this is a sign of a crashing computer.
Thank you for your help!

A flashing screen is usually a hardware problem, along the lines of a damaged ribbon cable. However, there are a few things you can try to resolve the issue. Try the steps in this document and let me know if any of those help.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Re-occuring Black Screen - HP Pavilion a6700F desktop

We have an HP Pavilion a6700F desktop Vista that started getting a black screen - from what we can tell, it started when the Nvidia driver auto updated. We then upgraded to Windows 7 and ran the latest HP Updates, hoping that would fix the issue. It has not.
We've tried to remove the Nvidia driver, however, each time the system restarts, it auto-installs it.
We've been reading recommendations about upgrades to video cards, power supplies, etc., however, thought we'd come to the main source for advice, before we attempt to swap anthing out on own.
Your guidance/recommendations is greatly appreciated.

Hey italianice,
I'm sorry you're running into this issue with the black screen. Is there any pattern to when the black screen appears? During videos? Games? High CPU usage? During other specific programs?
It would be helpful to know which video driver and BIOS version you have currently. Here is a link for steps to find your current BIOS version. I'll keep an eye out for your reply

HP Pavilion DV6; Black Screen & Atikmpag.sys BSOD with external Monitor

Hello Guys.
I have HP Pavilion DV6 Core i7 with ATI Mobility Radeon HD 5650 Graphics Card. Two weeks ago, I started getting continous Atikmpag,sys BSODs. The operating system also started giving me warnings about the hardrive. After a few days, the BSODs got more frequent. Then one day, I was doing normal stuff on my PC and the Display Driver crashed. Instead of recovering, the PC froze. I forced restart my PC but it got worse. The display of my laptop went black. I connected the laptop to external monitor which detected the display. When I tried to load the windows, it started giving me the Atikmpag.sys BSOD on the start up. Now the operating system works fine in the Safe Mode but with nothing on the laptop's screen. The soultions I have tried so far are.
-Reinstalled the windows thrice
-Removed the drivers and installed the updated ones a bunch of times.
-Rolled back the bios to an earlier version
-Removed the hardrive and tried to load it from an operating system installed on external flash drive
-Tried loading the PC with linux on external flash drive
-Opened the laptop and cleaned it thoroughly
-Removed all the components and plugged them one by one.
-Removed the old Atikmpag.sys in system32 folder and expanded it with the latest ones.
-Installed every thing fresh from HP website
None of these tricks have given me any luck yet. The only way, I could use the operating system in normal mode, is to delete the atikmpag.sys file in safe mode and then log on back in normal mode. I also analysed the minidump file through window debugger and it says that atikmpag.sys is causing this crash with the TDR message. I did all these with an external monitor as the display of the laptop is black since that day.
Below are the detailed specs of my laptop.
OS Name: Microsoft Windows 7 (64 bit) Home Premium
Version: 6.1.7601
System Model: HP Pavilion Dv6 Notebook PC
Processor: Intel Core i7 Q 721 @ 1.60 GHz
Bios Version/Date: Hewlett- Packard F.29, 11/7/2011
Installed Physical Memory (RAM): 6GB
Graphics Card: ATI Mobility Radeon HD 5650 1 GB
I have tried almost every solution available on these forums but still have not gotten any where. I am wondering how could the display, graphics card and hard drive stop working at the same time .
I would really appreciate if someone colud help me through this problem.
Thank you
P.S. Kindly ignore my English mistakes as it is not my first language.

Hi Goloono,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
First I would like to reassure you your English was great, I had no problems understanding you.
I grasp that you are getting a black screen with the error message " Atikmpag.sys".
Here is a link to Troubleshooting Error Messages on a Black Screen that may Occur During Startup or Boot.
Have you run The HP Support Assistant to help with updates and resolving issues.
Here is a link to a Microsoft Community Page with this exact issue. There are some suggestions that may help.
Blue Screen error with atikmpag.sys in Windows 7 .
Here is a link to the HP software and driver page. You will need to input your exact model of DV6 you have and follow the prompts. This page will have the recommended drivers and it will list bios updates. if there are any applicable ones.
HP Drivers & Downloads.
How Do I Find My Model Number or Product Number?
At one point you state you had a hard drive error, to rule that out I would run a diagnostics. SMART Media Test Error Appears when Notebook is Started
Please let me know if this has helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Windows 8 HP Pavilion dv7-4285dx Upgrade results in black screen after intallation finalizes.

I have a 2011 HP Pavilion dv7-4285dx with Windows 7 64 bit Home premium installed. The notebook/laptop has a AMD Radeon HD 6300M series display adapter with driver version 9.2.2.0 dated 9/27/2012 and an ATI technologies Intel HD Graphics display adapter with driver version 8.7771.1.0. The notebook/laptop has not had a hardware upgrade and contiains the orignal factory OS. BIOS is current to latest available.
The issue I had while upgrading to Windows 8 is after the install finalizes (settings and preferences are entered) and the system boots to the tiles screen, the display works fine. Clicking to the desktop works only for a few moments before the screen goes dark. Pressing the power button and/or closing/opening the lid results in at times a black screen (no power to the screen) or black screen (power to the screen) or a black screen where only the mouse pointer is visible and moves around the screen. Restarting the computer results in a repeat of the issue at times while other times it will boot directly to what appears to be the windows desktop. You can interact with the file folder icon on the task bar as well as internet explorer, and you can get the charms bar and tile screen. Any attempt to open computer management or any control panel or task manager will open the window as an icon on the task bar. You can mouseover the icon to "preview" a small version of the window but you can not click on it to maximize.
I attempted the following workarounds:
1) Clean install of Windows 8: Installs but fails with same result as above
Refresh PC from windows 8 rescue media: Works slightly longer until AMD driver fails and then reverts to situation above.
2) Uninstalling all display adapters (via computer management) and then upgrading to Windows 8: Results in microsoft drivers getting installed, works much as refresh above until AMD driver fails and then reverts to above situation.
3) In Scenarios 1 and 2, I also tried to use windows update within Win8 to update the drivers there are updated MS drivers available ,(dated as late as 10/27/2012) but intalling those drivers also resulted in a failure of the adapter within a short period of time as did NOT updating the drivers.
4) Disabling display adapters and then restarting: Results in a BSOD (Blue Screen) IRQL_NOT_LESS_OR_EQUAL Stop: 0x0000000A error during boot as the OS runs into trouble with the driver before Windows 7 boots. This happens if one or both drivers are disabled.
5) Disabling display adapters before in-place upgrade to Windows 8 results in the Windows 8 equivalent of a BSOD and results in the system shutting down and then reverting to Windows 7.
Through research, I determined some ppl had luck connecting another monitor/HD TV through VGA/HDMI and then using the function-screen button to switch, with my system this resulted in the same issue displayed on the TV/Monitor. There are also updates to ATI and Catalyst center available including drivers and installing these do not remedy the issue. Intel was checked and there are no drivers available as HP uses a "custom" driver for intel. Attempting to install any of these Intel drivers will result in a fail with a compatiblity error.
Windows 8 has no safe mode ability from the windows 8 rescue media disk, you cannot F-8 as you could in the preview. Safe mode must be reached via charms, settings, startup and then selecting safe mode as a boot option, which is not available as the display adapter malfunctions. In those scenarios where I was able to get a windows desktop to boot up as in the first paragaph I can get to the restart settings via charms, but clicking to bring up the restart menu requires another window to open which is only visible as a "preview" on the windows task bar.
if you are going to attempt to try any of these,
1) Use a third party software to image your pre-win 8 upgrade system that you can boot into from USB or CD;
2) Before starting the process, disable the UAC prompt and remove any passwords from logon, as those things will require you to interact with the OS and you will not be able to do this when the adapters fail. The screen will shadow out as it usually does but the prompt will not be viewable.
3) Create an ISO image of the Win8 install media and write down the product key. If you are able to get a successful boot, before the drivers fail, create a Windows 8 rescue media disk.
I spoke with HP tech support this morning (10/29/2012) they are aware of the issues and they lie with the display adapters. They are working toward a solutuion but there are none available at this time and no date when they will be available. They recommend checking the support website and having the web page autoscan your PC as the drivers will show there when they are posted and they will be installable from Windows 7 so there will be no issue with upgrading to Windows 8. Bottom line, do not upgrade to Windows 8 at this time.
MS Tech support escalation tier reps also informed me there is no present workaround available.
Hope this helps and saves somebody some time!
JJ

My laptop sat at BestBuy from Friday night until today (10-31-12)! They couldn't figure out how to fix the problem so I finally told them to revert my latop back to Windows 7! I hope HP reads these and will hurry up and make the updates needed so that I can run Windows 8 on my Laptop! I just bought mine in July of last year there is nothing wrong with it and after dropping about $1200.00 for my dv7-4285dx along with the Best Buy Geek Squad package I do not feel like having to drop more money into another laptop!! PLEASE HURRY AND FIX THIS I DIDN"T DROP $69.99 plus tx to not be able to use Windows 8! Even before I did the upgrade I had the GEEk Squad check to make sure I could make the upgrade and was told this laptop well surpasses the required minium to run Windows 8!!!!!!

Pavilion dv6-3227cl entertainment notebook powers on but only has a black screen

An HP Pavilion DV6-3227cl Entertainment Notebook, that is approximately 2 years old and is running Windows 7 Home Premium, AMD Vision Premium, will power on but not boot up. The fan runs and the "caps lock" light flashes once approximately every 4 seconds but all I get is a black screen with no cursor or error messages. There are no beeps. The power supply indicator illuminates (white) for about a second, then turns to a dim orange when the battery is installed, but remains white when the battery is removed. However, the two indicator lights (I'm not sure what they are for) next to the USB port nearest the power indicator light illuminate as follows: the one on the left (as you are looking at the right side of the notebook) is white; the one on the right is orange. Both are fully illuminated (not dimly as the power indicator light). The power indicator light is not as bright as the other white indicator near the USB port. The notebook has booted up and appeared to be running one time since having this problem started, but I have not been able to get it to boot up again. I am told the battery is bad (it's my brother in law's notebook), but is it possible the problem is with the power source rather than the processor or motherboard? I appreciate your comments/advice on this matter. Thank you.
This question was solved.
View Solution.

Hi fejevitzky,
Your question, "Based upon that, I believe you are telling me you do not think it is the BIOS--is that correct?" Yes, as long as you dont see any "white" light reveal from LCD bezel back side while with blank screen state. LCD bezel is the cover around LCD, most design put LED modeule at the bottom side next to LCD. While back light is not on during boot up sequence, that means system doesnt have chance to get BIOS program running. It also means, it stuck at state of hardware bring up. Normally motherboard related.
I quickly checked hp.com and found some link that may help. Or 1-800-HP invent (1-800-474-6836) can save times. This forum only intends to quick/simply reply users questions. About another service and repair charge, I have to give you other links to reach.
HP Partner and Store Locator: (I try to search your city, but doesnt work well. Suggest you call for quick response)
http://www8.hp.com/us/en/store-finder/index.do
Contact info:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Contact HP:
http://www8.hp.com/us/en/contact-hp/contact.html
HP SmartFirend Services: (I saw it with price of service)
https://h30617.www3.hp.com/HP/home/index.asp?jumpid=in_r11682_us/en/hho/pps/suppgateway_gi_ob_ds_pd/...
Thank you so much. If you think my reply helps your product, please help to close this case once you feel comfortable. And, click "KUDOS".
I work for HP.

HP Pavilion DV7-1428ca _ CAPS + NUM LOCK Continually Blinks + Will not Start up Black Screen

Would appreciate any suggestions on the issue I am encountering.
I have an HP Pavilion DV7-1428ca that was left powered on, so it went into Safe mode (screen goes blank). Once I came back to my Laptop hitting any key would take out of of the Safe mode however this time it did not. It remained with black screen irregardless of buttons pressed.
Had booted and can hear the fan and hdd go for the 2secs then it stops to a Black Screen with the "CAPS + NUM LOCK" Continually Blinking. Tried to Hard Boot several times but the same thing re-occurs.
It does not seem to be blinking in a series a code, just a steady blink (every sec) for both the CAPS + NUM Lock for as long as I leave it on. HP Site provides a chart from 1-6 series of blink codes which does not seem to apply to me.
Being out of Warranty I am hesitant in bringing it to a local repair shop without trying any alternate trouble shooting first.
Thanks

Hi,
First of all, shutdown the notebook, unplug the AC Adapter unplugged, remove the battery, and then hold down the Power button for a full minute. Plug in the AC Adapter ( leave the battery out ) and see if the notebook will start.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion a6000 desktop with Vista black screen - need help please!

I have an HP Pavilion a6000 desktop with Vista. Yesterday it was working fine and today we have the black screen that reads:
Award BootBlock BIOS v1.0
Copyright (c) 2000, Award Software, Inc.
BIOS ROM checksum error
Detecting IDE ATAPI device...
Found CDROM, try to boot from it...Fail
Detecting IDE ATAPI device...
Detecting IDE ATAPI device...
Detecting floppy drive A media...
Drive A error. System halt
I am not a techie, but looked at online forums and have tried f10 at startup with no change to the screen other than it stops after the first four lines and does not try the floppy drive. I also pulled out the round battery, waited and then reintstalled. Same problem.
Also, computer emits a single, repeating beep after startup.
HELP!

jjeahall
I saw your post and wanted to comment. I'm not an expert on these types of situations but did some digging around and found the following at Tips4PC.com.... read below
"There are two types of computer black screens that can appear in Windows. One where the computer will not boot up but you have a beep sequence sounding to let you know what the problem could be, and the other has nothing at all. No beeps, no cursor, no logo screen, and no choice to boot to safe mode or access the bios.
If your computer will not boot up and you get a beep sequence, I am not saying it is good news, however it is a step in the right direction towards solving this problem. This is a message from your computer that can be understood by looking up your bios (the brand) beep code. For example you may have an Award Bios, Ami Bios, Phoenix BIOS, Compaq, Dell, or Acer Bios. This list goes on and on. You can search for Bios beep codes in Google. Here is an example of results in Google search"
Link
Also I went into the Troubleshooting Guide for the A6000 and found the following information. You need to use F11 for recovery. See below
Starting System Recovery from system startup
1
Turn off the computer. If necessary, press and hold the On button until the computer
turns off.
2
Remove the HP Personal Media Drive if your computer includes one. Disconnect all
peripheral devices from the computer except the monitor, the keyboard, and the
mouse.
3
Press the On button to turn on the computer.
4
During the startup, do the following to enter the Recovery Manager program:
When the blue screen with the HP Invent logo appears, press the F11 key on the
keyboard. (You have only a few seconds to press the F11 key before the normal
startup process continues.)
5
The computer starts the Recovery Manager program; wait for the onscreen instructions
to display, and then follow those instructions.
6
Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and turn on
the computer.
I am an HP employee.
Regards,
Cooper56
If you’ve found this information helpful, please make it easier for others who might be experiencing a similar type issue by marking my answer as “Accept as Solution” .
***Of course you can also Click on “Kudos” STAR to say thanks!***
I work for HP. When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Hp pavilion dv7-1451nr caps and number flashing once. Black screen

HP Pavilion dv7-1451nr: caps and number flashing once. Black screen. I took out top memory card then laptop booted.
Shut off and booted about 5 times no problem. Shut off overnight. Now same problem reoccurred.
Thanks for any advice, Stan

Hi
1 Blink normally indicates a Processor issue. for more info
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01732674&lc=en&jumpid=reg_r1002_us...
Hope this helps.
***** Click the KUDOS Thumbs UP (Like) on the left to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.

HP Pavilion DV3 41700-EE Problem-Black Screen after installing graphic card driver

Hi,
Laptop Model : HP Pavilion DV3 41700-EE Entertainment series.
I download the latest official driver for my lap top from this link : http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93326-1&cc=us&dlc=en&lc=en&...
After the installation i rebooted my device and after the windows loading i got a black screen ! i went to safe mode and unistall the video card and also it's driver from device manager and when i came back the black screen was gone but i have only my onboard Integ graphic which is very slow.
also i went to AMD web site and get AMD Catalyst from their web site but nothing happened after the installation and i think they don't provide an appropriate driver for my lap top.
i also tries to go to device manager and with right click on my display adapter and update driver point to the display driver location on my syste but this time it does not take time the black screen after restart, and in the middle of installation i got a black screen.
Also i upgraded my BIOS Firmware from 16 to 24, but nothing changed.
i just wanna know is it a software problem or hardware problem ? how can i find out that ?
also i don't want this switchy manner and i don't care about the power efficency. i just want to my device work on maximum performance.
What you suggest i do ?

Use the recovery manager to reinstall the original AMD graphics driver and Catalyst Control center.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Hp pavilion dv6 laptop has a black screen problem.

Hello,
I dont know how to fix my hp pavilion dv6 laptop.
The laptop is working,have the necessary sounds after i
turn it on,but the problem is that the screen stays always black
..I connect the lap top to tv screen or external monitor and it shows that everything is working properly.
The laptop may have hit a hard surface. The laptop worked well until about 1 week ago when I turned it on and the screen was hazy at first. I turned it off and turned it back on and the screen was completely black but still had the start-up sound. Someone suggested I see if it works on an external monitor and that worked.
Does anyone kow how I can fix the black screen of my hp pavilion dv6 laptop?
I do lots of study with it and have my exams coming up soon. I need my laptop to be mobile with me and not stationed in one place. Thanks in advance for the help!

Hello Chi123,
I see that you are having problems with the display on your HP computer. I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Pavilion g6t wont boot after bios update now just black screen please help!

I downloaded an update for the bios for my pavilion g6t-1d00 laptop running windows 7 64 bit. It started acting kind of funny but I didnt think anything of it til I tried to boot it up the next day and all I got was a black screen and a orange led light on the f12 button for the internet and the caps lock button after blinking afew times started the dredded two times every couple of seconds. I tried the windows key+B key power key, no luck. I cant access anything because I have no monitor and I'm at my wits end. I refuse to wipe my hard drive and start over even if I could! I cant access hp tools or manager or anything, please someone has to have a solution!

@Fuschia4me,
1.       You will have to use another computer
2.       Access the HP.com site with the BIOS updates available here is the link
3.       You want to select the F.36 BIOS version
4.       When you click on the update then click download and it will ask you to save or run, you want to save to a flash drive
5.       Once done insert the flash drive into your laptop
6.       Turn the computer on and press the windows and B key like before
If the process doesn’t work the first time I would try at least 2 more times.
Please respond back at your earliest convenience.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

HP Pavilion Dv7 4180ea Black Screen

Hi,
I have a HP Pavilion Dv7 4180ea and my problem is that last night I put my computer on sleep and today, when I turned it on, there was nothing but a black screen, even if the computer was working fine in the background.
I connected it to my TV through a HDMI cable and the laptop is just fine, everything works perfectly when connected to the TV, but when not, the bloody screen won't turn on.
I searched what the problem would be, but I couldn't find anything relevant to my situation.
I tried a hard reset and then I took the whole laptop apart, cleaned it out, changed the thermal paste and everything, connected the display cable...and made sure it was properly plugged in and turned it back on, but no luck with the display, it is still black, even though the computer itself works.
Any help would be greatly appreciated.

Hello Flav,
I see that you're having issue with a blank display. I will try to help you with this.
As you've tested with another output source and it's working, this generally imply something wrong with the actual display.
Though you've taken it apart and put it back together may not have resolved, it it wasn't just a loose wire.
Anything software related, may not be viable to try, but you can still attempt a few things:
The remaining steps in here: Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot
This may have additional steps -Resolving Problems with Notebook Displays
Also, make sure that the graphics driver is up to date. There were also recent Windows updates effecting computers in various ways included black screens. If this happened recently (after updates), try a System Restore
If none of the above works, I'd advise contacting phone support for repair/replacement options.
HP Technical Support, North America 1-800-474-6836. For all other regions click here.
Thank you for posting on the HP Forums
I worked on behalf of HP.

Hp pavilion s5715 - computer freezes / black screen after i use it somewhat intensively

Hi,
I recently bought the HP Pavilion s5715 but when I used it even somewhat intensively (playing Left 4 Dead for example) it'll freeze / black screen after a short while (10 minutes or so).
I assume this has to do with overheating, but what would be a good fix for this? And how can I figure out what component overheats?

Hi,
Please use the following instructions:
http://www.dummies.com/how-to/content/windows-81s-power-settings-and-sleep.html?cid=RSS_DUMMIES2_CON...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I have pavilion g6-2123us black screen

i have pavilion g6-2123us one day i turn on my pc screen was black, fan working hard drive working, i try hard start, i try battery disconnected, power drain, started but no success , I replaced lcd, reload recovery and drivers still black screen, external monitor works. would any one help me please?

Hello narut,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook is only displaying a black screen, and I would be happy to assist you in this matter!
Since you have already performed a hard reset and replaced the LCD, I recommend following this document on Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. This should help your computer regain a successful display.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Black Screen HP Pavilion g7

Similar Messages

Maybe you are looking for