Black screen in Apple TV playback

When playing TV shows recently, the screen goes, black for a second or so. The video is still streaming because it has advanced after the picture and sound come back. At times it will not happen at all, and other times it is really bad. Has anyone had this problem, and if so, did you find a solution?

Hi gbol,
If you are having intermittant video streaming issues with your Apple TV, you may find the following articles helpful:
Wi-Fi and Bluetooth: Potential sources of wireless interference
http://support.apple.com/kb/HT1365
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Regards,
- Brenden

Similar Messages

  • Ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

    ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?

    Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
    If not successful, then time for an appointment at the Genius Bar of an Apple store.

  • I restored my 3gs iphone and now it shows only black screen with apple mark... dont know what to do?

    i restored my 3gs iphone and now it shows only black screen with apple mark... dont know what to do?

    I would suggest you try to update your iOS 8.0.2 to the latest iOS 8.1.0 with iTunes on your computer. Don't try to do the update on your iPhone, it takes time and some error always occur. After updating to iOS 8.1.0, if your iPhone can't restart properly, try Wondershare Dr.Fone for iOS trial version. It will say that your iPhone is not in normal mode, offering you the option 'restart the device'. Just click the button to let your iPhone restart.

  • Stuck with black screen with Apple and download bar approx 1 quarter done. Downloading Yosemite. It has completely stopped. I can't access anything. Please help

    Stuck with black screen with Apple and download bar approx 1 quarter done. Downloading Yosemite. It has completely stopped. I can't access anything. Please help

    You should really read the manual.
    "How do you restore from backup? "
    Restore.  When given the choice, choose to use backup.
    "And how can I check to see if the pics and videos are on my computer somewhere first??"
    They would only be where you put them.  What program did you use to import them?  Pics/vids taken with ipod are not part of the sync process at all.  You should be importing them just as you would with any digital camera.
    If you did not import them, then they are not on your computer.

  • My phone is frozen with the black screen and apple. wont conncet to itunes

    i have it connected to usb and it wont read teh phone at all.

    HI Eric, thanks for responding, i have done that.  it flashes a quick shut off and when i turn it back on nothing.  i then tried to hook it up to computer with usb and itunes and it is not reading anything?  any clue what could have happened?  here is what i did ... earlier, my battery going low, so i decided to plug it in to outlet.  when i went back to it, it didnt look like it ever charged and the black screen with apple was on it ..

  • HT1551 I've done all above but still get a black screen on apple tv. i can hear the beep of my remote but no picture, hdmi and tv selection proper... any ideas?

    I've done all above but still get a black screen on apple tv. i can hear the beep of my remote but no picture, hdmi and tv selection proper... any ideas?

    Hello Bluebird,
    See if it's related to this...
    It also seems to be related to later OSX versions, like 10.8.x & 10.9.x
    The 2012 macs (and later apparently) (also later OSX versions on earlier Macs can do it also), not waking normally from sleep after hours being in sleep. (noted here ...
    http://www.xlr8yourmac.com/archives/feb13/022813.html#2012macswontwake
    "Why 2012 iMac/2012 Mac Mini won't Wake After Hours of Sleep (Hibernates/Powers Off)")
    The sleepimage file still reappears even if never slept. Delete it (hibernate off, etc) - within minutes its back.
    A note on that here - http://www.xlr8yourmac.com/feedback/Chameleon_SSD_Optimizer.html
    About iMac sleep...
    http://forums.macrumors.com/showthread.php?t=1529750
    Try this: "sudo pmset autopoweroff 0" and "sudo pmset standby 0"
    http://xlr8yourmac.com/archives/sep13/091313.html#10.8.5SleepEjectTip
    One user reported that the opposite worked...
    Try this: "sudo pmset autopoweroff 1" and "sudo pmset standby 1"

  • 4s bricked after trying new update, stuck with black screen with apple logo how can i fix this

    Update bricked my 4s
    phone , stuck with black screen with apple logo .. 
    how can I fix this

    Greetings r1042,
    Welcome to the Apple Support Communities!
    I understand that your iPhone is not booting up past the Apple logo. In this situation, I would recommend working through the troubleshooting steps located in the attached article.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Have a great day,
    Joe

  • Help!! Ipod touch alternates between black screen and apple logo.

    need help!!! Since yesterday my ipod touch 1st generation shows black screena dn then every 6 seconds spple logo,It wont switch off,just keeps doing this until battery goes flat.Tried restarting it,restoring settings,nothing works.If i plug it into computer eventually comes back to home page screen but when unplugged reverst back to apple logo.Any ideas?

    Oops,i mean reset and restart,not restore.I need to get everything backed up first before i restore it all and lose it! At the moment it just has a black screen then apple logo and the top button wont switch it off.
    I had a thought,yesterday i downloaded the latest itunes that popped up on the screen,could this have anything to do with it?

  • Iphone 5 got wet last week.  Been in rice until today.  It turned on and worked fine, I could see a water spot in the middle but still worked fine, 3 hours in it shut off to black screen with apple logo.  Any ideas what to do?

    Iphone 5 got wet last week.  Been in rice until today.  It turned on and worked fine, I could see a water spot in the middle but still worked fine, 3 hours in it shut down to the black screen with apple logo.  Screen stays up for 10 seconds ago and then goes black and then black screen with apple logo comes back.  Any ideas what to do?

    At this point it's likely that the iPhone has suffered damage and you'll have to take or send it to Apple for replacement. If you have AppleCare+ coverage on the iPhone, the cost will be US $49. Otherwise the cost will be US $229.
    Regards.

  • My iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?

    my iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?
    and i have to post sth importent on instagram tonight so its ergent please help....

    Greetings motahare,
    After reviewing your post, I have located an article that can help with iOS device issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • Black screen w/apple icon

    My ipod wont get off of the black screen w/apple icon. it will keep refreshing untill the battery is dead. it does the same thing when plugged in. its acting like its trying to restart

    The repair shop said it was a bad harddrive. 130 to fix. i might just buy a zune.

  • Black Screen with Apple Logo randomly appears.

    HELP! When I'm using my 60 gig 5th gen. ipod...I listen to a song, or watch a movie and after 2-5 the song/movie stops, and the black screen with apple logo appears. It almost seems like the ipod is just reseting itself or something. I don't understand the problem.
    eMac   Mac OS X (10.4.3)  

    Hello!! I had the same issue. (with the 30 Gig) Eventually, my iPod went berserk, and kept reseting over and over until the battery died.
    I did fix it. It's pretty simple, in fact. Warning: ALthough i hate to say it, you need to update to iPod software 1.1. There are several bugs with this update, see the thread with all the replys. However, it seems to be more annoyance than real issue, and 1.1 completely, utterly stoped the apple logo screen. The saving of my battery, and prevention of the resets, to me, outweighs the minor annoyances of glitches with the update.
    Glitches i've noticed: holding the menu button no longer turns on/off the back light. Some videos no longer copy to the iPod, despite the fact that iTunes can play them, and the used to copy, and are within iPod's capabilities. They are generally converted with a program other than QuickTime. There are others people hae noticed, but that's all that i've seen so far.
    Since you have Mac 10, simply do a software-update, and download all the neccessary software. Update the iPod.
    Some videos are not likely going to copy to the iPod. This is due to the update. You need to re-encode them. If you don't want to pay for QT Pro, there's a free utility to covert nearly any video to iPod format. It's called iSquint. (do a search on versiontracker.com) I've used it a lot in the last few days, and it's great! The videos it converts seem perfectly suited to iPod, despite the update! Unfortunately, there seems to be no way around the error iTunes gives you about not-copying videos due to iPods's inability to play a video without a re-encode.
    Hopefully, this will help you out!
    -Dan
    Powerbook G4   Mac OS X (10.4.4)   iPod 5G, 30Gig, system 1.1

  • Black screen with Apple icon!!

    Is it normal a iPad sometimes are showing the Apple icon,,, without pressing on a Button??? Only Black screen with Apple icon in Bout 5 sec.

    If this is appearing it usually means the device is resetting or rebooting. If this is happening at random times and not from input to you, I suggest you have you device examined by an Apple technician. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • After wiping phone to sell phone will not turn on, it stays on a black screen with apple logo.after forced reboot, it goes to same exact screen. any ideas?

    my brothers girlfriend gave me her old iPhone. the last thing she did to the working phone was to wipe it to erase all her private info. however instad of booting up like normal, all i get is a black screen with apple logo. ive forced a reboot and it goes to same screen. sometimes it will turn off and reboot by itself, and occasionally it wil give a low battery icon, and it will show it charging for a few min then go back to black screen with Appple logo. any ideas anyone?

    Try to charge it for about 10min using th adapter, then connect to your computer in recovery mode, explained here: iOS: Unable to restore

  • I was restoring my Ipone  4s and it froze and just has a black screen with apple logo on, I can't do anything with it

    I Updated the new Iso 8 when it came out. I lost my wifi connections so tried to update phone to the latest version of ISO and it kept saying connection lost and couldn't download. I was doing this via iTunes because I had no wifi. So I decided to restore my phone, it went through the process and then just froze with black screen and apple logo. iTunes won't find  it now. What can I do, argh

    Go to this Apple support page. Scroll down to the bottom and follow the steps to put your device into Recovery mode.
    iOS: Forgot passcode or device disabled

Maybe you are looking for

  • Fi-mm intergration

    SAP guru's:- in fi-mm procurement flow in the one step is the PRODUCTION receipt: stock finished goods a/c...... Dr To stock increasing/decreasing finished goods a/c |-->if the Production order,. GBB ZAF, And if the not production order GBB ZOF , is

  • Older Apple HD Cinema Display is detected but no picture

    Forgive me, as I know this is an often-asked question but I have searched and can't find a response that fixes the issue. Yet. So I have a Mac Pro (circa 2008) that works fine. The Apple Cinema Display is even older from about 2004 (I think). Everyth

  • Is it possible to run Go URL SQL and return raw data using Java?

    Hi All, I just got GO URL SQL working in HTML, when i type the following URL on to the address bar. https://odsau.oraclecorp.com/analytics/saw.dll?Go&SQL=select+"MFG Serial Number"."Job Name","MFG Serial Number".Item+from+"Supply Chain Management" It

  • How we use hpeprint for printing a return label of a company comes in email through a link

    For using eprint i have to attach documents with email....but how can i print my return label from a company which comes in a link and get print only when we open the link.By opening the link the label comes with popup print the page. when we select

  • Prevent Duplicate Entries through Validation after submit apex 4.1

    Hi There I'm having issues with the following, i'm creating a validation after submit, if the column FFILE already has the same data then do no insert the submission. I've also thought doing a constraint for the column with a check key, but not sure