Black Screen in Facetime
My facetime connects and I can see the other person perfectly. However, they only see a black screen from me. I have checked my camera and it is working fine.
Hi Alex,
Welcome to Apple Support Communities.
From what I understand, the Camera app on your iPhone 5 won’t take photos or video but you can use the cameras with FaceTime. The article below provides troubleshooting suggestions that’ll help you isolate the issue to hardware or software, and setup service if it’s needed.
iPhone: Hardware troubleshooting
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
I hope this helps,
-Jason
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Hi @Aimhen
Welcome to the HP Forums!
It is a terrific place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that your display remains black when you try to power on your notebook. There has been some damage to the display but this has not been an issue before. This started after the computer had gone into sleep mode.
Here are some links that I think may help.
Troubleshooting sleep and hibernate issues (Windows 8)
Computer Starts but Screen Remains Blank (Windows 8)
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Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
On my iPad2 I get a black screen when I attempt to open Face Time. Others can contact me and they come in with video and audio. I can chat with them as well. Is there a fix for this? I have verified my email address twice. I have turned FaceTime on and off several times as well.
Thanks,
BillI double clicked the round button when the icons appeared I held down and selected the FaceTime icon while it was shaking I selected the minus sign on the FaceTime icon closing it out. Then I restarted the iPad and bingo FaceTime works now.
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Whenever I swap to another application from Facetime during a call, I get a black screen when I return to Facetime and I am forced to end the call by hitting the Sleep/Wake button. Help!
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check the connection settings.
*Firefox > Preferences > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
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My iphone 5c went black screen and it still can cut on and off and it went black screen when i was on facetime with a friend and could still talk to them perfectly fine. What is the cheapest way to get it fixed or can i fix it myself without any money? I also didnt have the chance to back up my data because it went black screen out of now where.
If your phone is not covered by the warranty anymore, Apple will replace it for a new device, same model and size, if you are willing to pay the service fee.
If you decide to get a 3rd party company to do the repair, Apple will not service your phone anymore after that.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
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Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Apple - Support - Service Answer Center -
When i'm using facetime or skype video chat, the camera would work just fine for about 5-10mins and then it starts to blink and then just turns into a black screen. Does anyone else have this problem? HELP!
Try Resetting the PRAM
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I have an iMac (27-inch, Mid 2011) with a 3.4 GHz quad-core Intel Core i7, 16GB RAM, and AMD Radeon HD 6970M 1GB of memory.
Every day since Tuesday, the computer has been randomly crashing once or twice a day to a black screen. It doesn't matter what I am doing (surfing the web in Safari, listening to music in iTunes, etc). If there is music playing, I will get a constant stutter of audio in addition to the black screen.
When restarting the computer, it instantly goes back to either a black or gray screen after the Apple logo passes. Attempting to reset the PRAM or SMC does not fix the issue from reoccuring and I usually have to keep the computer unplugged for an extended period of time before I can get it back up and running. Sometimes I have to boot the computer up into AHT (Apple Hardware Test) or Internet Recovery to get the computer running back to normal.
When running both a normal or extended AHT, all of the hardware that is tested ends up passing. When running Disk Utility, it shows there are no hard drive related issues.
The question that I have is this an issue related to the AMD Radeon 6970M Video Card?
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Should I call back AppleCare and tell them I need my video card replaced or is it something else?The last panic log was from 05/15/2014:
Thu May 15 14:19:02 2014
panic(cpu 3 caller 0xffffff800bfe3321): "mount_common(): mount of udf filesystem failed with 6, but vnode list is not empty."@/SourceCache/xnu/xnu-2422.100.13/bsd/vfs/vfs_syscalls.c:975
Backtrace (CPU 3), Frame : Return Address
0xffffff81f8f13700 : 0xffffff800be22fa9
0xffffff81f8f13780 : 0xffffff800bfe3321
0xffffff81f8f13ae0 : 0xffffff800bfe3e6d
0xffffff81f8f13f10 : 0xffffff800bfe3a09
0xffffff81f8f13f50 : 0xffffff800c240653
0xffffff81f8f13fb0 : 0xffffff800bef3c56
BSD process name corresponding to current thread: mount_udf
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000000bc00000
Kernel text base: 0xffffff800be00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 11136484219679
last loaded kext at 7539731810245: com.apple.filesystems.udf 2.5 (addr 0xffffff7f8e64e000, size 262144)
last unloaded kext at 7793663834795: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8e646000, size 32768)
loaded kexts:
com.cyberic.SmoothMouse 9
com.driver.LogJoystick 2.0
com.logitech.driver.LogiGamingMouseFilter 1
com.apple.filesystems.udf 2.5
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.kext.AMDFramebuffer 1.2.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.AMDRadeonX3000 1.2.2
com.apple.kext.AMD6000Controller 1.2.2
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.Oxford_Semi 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.kext.AMDSupport 1.2.2
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireSBP2 4.2.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E43313646
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E43313646
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: External
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: G9x Laser Mouse
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
FireWire Device: d2 quadra (button), LaCie, Up to 800 Mb/sec
Thunderbolt Bus: iMac, Apple Inc., 22.1
There was a crash posted on 05/29/2014:
Process: Nike+ Connect Helper Daemon [1146]
Path: /Applications/Nike+ Connect.app/Contents/MacOS/Nike+ Connect Helper Daemon
Identifier: Nike+ Connect Helper Daemon
Version: ???
Code Type: X86 (Native)
Parent Process: Nike+ Connect Helper Daemon [1142]
Responsible: Nike+ Connect Helper Daemon [1142]
User ID: 501
Date/Time: 2014-05-29 13:51:14.144 -0700
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000010c
VM Regions Near 0x10c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Nike+ Connect.app/Contents/MacOS/Nike+ Connect Helper Daemon
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Nike+ Connect.app/Contents/MacOS/Nike+ Connect Helper Daemon
Application Specific Information:
*** multi-threaded process forked ***
crashed on child side of fork pre-exec
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libdispatch.dylib 0x948e8444 _dispatch_wakeup + 113
1 libdispatch.dylib 0x948e8b08 _dispatch_resume_slow + 24
2 libcache.dylib 0x96f00467 _cache_init_globals + 211
3 libsystem_platform.dylib 0x9a566a86 _os_alloc + 90
4 libsystem_platform.dylib 0x9a5669b0 _os_once + 143
5 libsystem_platform.dylib 0x9a566a23 _os_alloc_once + 56
6 libcache.dylib 0x96efdf22 cache_create + 574
7 com.apple.CoreFoundation 0x9abe8352 -[NSCache init] + 130
8 libobjc.A.dylib 0x92bed47c +[NSObject new] + 52
9 com.apple.CoreFoundation 0x9ac0b995 __26+[__NSTimeZone initialize]_block_invoke + 37
10 libdispatch.dylib 0x948e7319 dispatch_once_f + 150
11 libdispatch.dylib 0x948e81bd dispatch_once + 31
12 com.apple.CoreFoundation 0x9ac0b965 +[__NSTimeZone initialize] + 53
13 libobjc.A.dylib 0x92bd7eb6 _class_initialize + 526
14 libobjc.A.dylib 0x92bddde1 lookUpImpOrForward + 109
15 libobjc.A.dylib 0x92bd7ca3 _class_lookupMethodAndLoadCache3 + 55
16 libobjc.A.dylib 0x92bd74e1 objc_msgSend + 81
17 com.apple.CoreFoundation 0x9ac10aa0 -[__NSPlaceholderTimeZone initWithName:] + 48
18 com.apple.CoreFoundation 0x9ac10a4b +[NSTimeZone timeZoneWithName:] + 59
19 com.apple.CoreFoundation 0x9ac10891 +[NSTimeZone systemTimeZone] + 849
20 com.apple.CoreFoundation 0x9ac10427 +[NSTimeZone defaultTimeZone] + 231
21 com.apple.CoreFoundation 0x9ac1031d CFTimeZoneCopyDefault + 45
22 com.apple.CoreFoundation 0x9ac101b0 CFCalendarCreateWithIdentifier + 544
23 com.apple.CoreFoundation 0x9ac275fc __CFLogCString + 124
24 com.apple.CoreFoundation 0x9ac2753e _CFLogvEx + 270
25 com.apple.Foundation 0x9a7dc5ca NSLogv + 137
26 com.apple.Foundation 0x9a7dc537 NSLog + 27
27 Nike+ Connect Helper Daemon 0x00002497 0x1000 + 5271
28 Nike+ Connect Helper Daemon 0x00002870 0x1000 + 6256
29 Nike+ Connect Helper Daemon 0x0000293c 0x1000 + 6460
30 Nike+ Connect Helper Daemon 0x00002a8d 0x1000 + 6797
31 Nike+ Connect Helper Daemon 0x0000242d 0x1000 + 5165
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000100 ebx: 0x0052a41c ecx: 0x0052a404 edx: 0x00000002
edi: 0x0052a400 esi: 0xa0899500 ebp: 0xbffff238 esp: 0xbffff220
ss: 0x00000023 efl: 0x00010206 eip: 0x948e8444 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000010c
Logical CPU: 4
Error Code: 0x00000006
Trap Number: 14
Binary Images:
0x1000 - 0x2fff +Nike+ Connect Helper Daemon (???) <4C53F440-37C7-3352-B96E-789BE2BB27EA> /Applications/Nike+ Connect.app/Contents/MacOS/Nike+ Connect Helper Daemon
0x6000 - 0x6eff3 +libc++.dylib (1) <EFDC98D8-79DC-3E1E-A9E9-9360BEA8164C> /Applications/Nike+ Connect.app/Contents/MacOS/libc++.dylib
0x115000 - 0x13afff +libc++abi.dylib (0) <7B081EAD-646B-385E-AE9C-F5E56B4AF862> /Applications/Nike+ Connect.app/Contents/MacOS/libc++abi.dylib
0x1c6000 - 0x1d0ff7 com.apple.iokit.IOUSBLib (656.4.0 - 656.4.0) <45C969D5-3477-3785-9948-C892527E8B19> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Co ntents/MacOS/IOUSBLib
0x8fe0f000 - 0x8fe41417 dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0x900c4000 - 0x900e8ff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x900f3000 - 0x900fcfff com.apple.DiskArbitration (2.6 - 2.6) <92F7575A-AA20-34D9-BB26-2CC8C3CCAFEB> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90eaf000 - 0x90eb0fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x90f18000 - 0x90f68ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x90f69000 - 0x90f70ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x90f71000 - 0x90fc6fff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x910b2000 - 0x910b4fff libsystem_configuration.dylib (596.15) <E49AAD29-35C2-3EE2-AF4D-59514C4B478F> /usr/lib/system/libsystem_configuration.dylib
0x91561000 - 0x91569fff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x916db000 - 0x916f3ff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x916fc000 - 0x9172dffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x91a28000 - 0x91a52fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x91b2b000 - 0x91c8dffb com.apple.CFNetwork (673.4 - 673.4) <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x92417000 - 0x9241bff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x9244f000 - 0x9244ffff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x92568000 - 0x925dbfff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x92a19000 - 0x92a90ffb com.apple.framework.IOKit (2.0.1 - 907.100.13) <D1308EE0-96AA-3442-A27B-264F58AE12B4> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x92bd3000 - 0x92d7b4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x939a9000 - 0x939b1fff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x94164000 - 0x94465ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x948e6000 - 0x948feffd libdispatch.dylib (339.92.1) <7E7A88BF-74B3-363B-B534-6F757DF2DDE3> /usr/lib/system/libdispatch.dylib
0x94959000 - 0x94984ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x94985000 - 0x94986fff libremovefile.dylib (33) <ED35EA79-EB06-3B84-A6D4-B1A9D6B8648D> /usr/lib/system/libremovefile.dylib
0x94adc000 - 0x94af4ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <184471C6-C810-3346-B7C7-D86E695D0FA1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x954a7000 - 0x954cffff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x95cc1000 - 0x95cc2ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x95cc5000 - 0x95cc9ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x95dd1000 - 0x95ddfff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x95f89000 - 0x96064ff7 com.apple.LaunchServices (572.26 - 572.26) <5915A9AC-7928-30B1-9329-94048ADE81D9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x96b48000 - 0x96b4afff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x96bab000 - 0x96bb1ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x96bb2000 - 0x96bb9ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x96bdf000 - 0x96c77ff7 com.apple.Metadata (10.7.0 - 800.28) <D8C2153B-6D0F-3B75-97C7-742BDCA430FC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96d15000 - 0x96d1dfff liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
0x96e9e000 - 0x96efcffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x96efd000 - 0x96f01ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x96f05000 - 0x96f17fff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x96f18000 - 0x96f1bff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9701a000 - 0x97023fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x97024000 - 0x97110ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x974d2000 - 0x974eefff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x97707000 - 0x97708ffa libsystem_sandbox.dylib (278.11) <1A6276FC-9204-3A59-8024-2D572BA9D2F2> /usr/lib/system/libsystem_sandbox.dylib
0x97d46000 - 0x97d58fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
0x97d59000 - 0x97d7dff7 libxpc.dylib (300.90.2) <5ACBBE2C-74EB-3E88-BCBF-C573095318A5> /usr/lib/system/libxpc.dylib
0x9866e000 - 0x9875effb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x98c88000 - 0x98c93ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x98c94000 - 0x98da6ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x98dfe000 - 0x98e09ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x98e0b000 - 0x98e74ffa com.apple.datadetectorscore (5.0 - 354.4) <9B7B72AA-1DA4-327B-A714-5C710F3A33A0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x990dc000 - 0x990e6fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x990e7000 - 0x990eaff7 libdyld.dylib (239.4) <B2BD2222-2A51-39B7-BCC5-B8A4F36F900A> /usr/lib/system/libdyld.dylib
0x991b8000 - 0x991e4ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x991e5000 - 0x99277ff9 libsystem_c.dylib (997.90.3) <80D21D3D-1031-314C-B1F0-0B35B977CEFB> /usr/lib/system/libsystem_c.dylib
0x9a18e000 - 0x9a18ffff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x9a1d1000 - 0x9a1d2fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x9a1d3000 - 0x9a1d3ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x9a563000 - 0x9a568ff3 libsystem_platform.dylib (24.90.1) <0613F163-9A7A-3908-B30B-AC1627503933> /usr/lib/system/libsystem_platform.dylib
0x9a569000 - 0x9a577fff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
0x9a6ef000 - 0x9a71fff7 com.apple.CoreServicesInternal (184.9 - 184.9) <999FEDEC-7657-3F32-A9AE-F29E0BE0AAF5> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x9a77f000 - 0x9a77ffff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9a780000 - 0x9a78cffc libkxld.dylib (2422.100.13) <5C97CA53-F237-3ECC-9725-E71DDFEC661E> /usr/lib/system/libkxld.dylib
0x9a794000 - 0x9aabfffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9aac0000 - 0x9aafdff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9ab09000 - 0x9ab0eff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x9ab12000 - 0x9ab7bfff com.apple.SystemConfiguration (1.13.1 - 1.13.1) <3AD9C90B-40A9-312B-B479-3AB178A96EA1> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9ab7c000 - 0x9ad7efff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9b6b1000 - 0x9b731ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <382BE89A-9F37-3316-9AB8-DDEA691A80D1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9b732000 - 0x9b9a1ff6 com.apple.security (7.0 - 55471.14.4) <4C9E60A9-6861-3AFF-BEB8-637771FEC78B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9b9a2000 - 0x9b9bfff4 libsystem_kernel.dylib (2422.100.13) <C09FD945-4F48-3322-AB4B-7D0243667657> /usr/lib/system/libsystem_kernel.dylib
0x9ba53000 - 0x9ba54fff libSystem.B.dylib (1197.1.1) <789CF4BE-5A0B-310E-9515-E515EA033D03> /usr/lib/libSystem.B.dylib
0x9be01000 - 0x9bfc7ffb libicucore.A.dylib (511.32) <9DC4CADF-6F5C-3D6F-A0FE-D8BC868915F2> /usr/lib/libicucore.A.dylib
0x9bfc8000 - 0x9bfd4ffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2836
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=71.9M resident=36.6M(51%) swapped_out_or_unallocated=35.2M(49%)
Writable regions: Total=47.5M written=152K(0%) resident=460K(1%) swapped_out=0K(0%) unallocated=47.0M(99%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 39.2M
MALLOC (admin) 32K
Stack 64.1M
VM_ALLOCATE 24K
__DATA 1516K
__LINKEDIT 44.2M
__OBJC 372K
__PAGEZERO 4K
__TEXT 27.6M
__UNICODE 544K
mapped file 211.4M
shared memory 4K
=========== =======
TOTAL 389.0M
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E43313646
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E43313646
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: G9x Laser Mouse
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 22.1 -
After first installing the new Mountain Lion upgrading Lion on my Macbook Pro was a little slow, so I decided to format and install Mountain Lion via a thumb drive. After installation on my Macbook Pro was restarting all the time and showing a black screen with codes on the screen. I decided to reformat and reset the PRAM, and that seems to have worked. Occasionally a black screen appears with the codes and my macbook restarts again. Last night I updated the Mountain Lion and error and looping retornartam. I thought I had lost all my works, do more entered in the login screen. I turned off my macbook, went to sleep and this morning I called and finally worked Do not know what's going on in my friends' macbook not occur this problem. The macbook them is the 2011 13 "i5 2.0Ghz and another 2010 and they both work perfectly with the Mountain Lion.
Below is the error that occurred this morning after login.
Interval Since Last Panic Report: 1690 sec
Panics Since Last Report: 1
Anonymous UUID: 67D1DCE1-6759-7BF0-6682-40BCBB09D01B
Thu Sep 20 07:24:10 2012
panic(cpu 2 caller 0xffffff80206b7bd5): Kernel trap at 0xffffff8020687d02, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00007ccd02000009, CR3: 0x00000000228a6000, CR4: 0x00000000000606e0
RAX: 0x00007ccd02000001, RBX: 0x000000000000003e, RCX: 0xffffff8020cbd000, RDX: 0x000000000000003e
RSP: 0xffffff8110da3720, RBP: 0xffffff8110da3740, RSI: 0xffffff8031ef80c8, RDI: 0xffffff8020cbd000
R8: 0xffffff8031ef7750, R9: 0xffffff8031ef0438, R10: 0xffffff8020cbcc20, R11: 0xffffff814c6e0000
R12: 0xffffff8033b0ec00, R13: 0xffffff8033b0ecb0, R14: 0x00000000000000c1, R15: 0xffffff8031ef0438
RFL: 0x0000000000010296, RIP: 0xffffff8020687d02, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007ccd02000009, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8110da33c0 : 0xffffff802061d626
0xffffff8110da3430 : 0xffffff80206b7bd5
0xffffff8110da3600 : 0xffffff80206ce4ed
0xffffff8110da3620 : 0xffffff8020687d02
0xffffff8110da3740 : 0xffffff802065f445
0xffffff8110da38a0 : 0xffffff8020681b58
0xffffff8110da3bf0 : 0xffffff802065e1b4
0xffffff8110da3c50 : 0xffffff8020a52e4f
0xffffff8110da3d40 : 0xffffff8020a53052
0xffffff8110da3d70 : 0xffffff7fa1e35434
0xffffff8110da3de0 : 0xffffff7fa1e2412f
0xffffff8110da3e10 : 0xffffff7fa1e33afe
0xffffff8110da3e60 : 0xffffff8020a3181b
0xffffff8110da3ea0 : 0xffffff8020a3133e
0xffffff8110da3f30 : 0xffffff8020a2d2d0
0xffffff8110da3f70 : 0xffffff8020a31e99
0xffffff8110da3fb0 : 0xffffff80206b26b7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD3000Graphics(8.0)[EAD976F9-7469-3F17-AB8E-6A039213 8DCB]@0xffffff7fa1e06000->0xffffff7fa1e67fff
dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7fa0caf000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7fa11fc000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7fa11b9000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000020400000
Kernel text base: 0xffffff8020600000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 22884276012
last loaded kext at 22356664762: com.apple.driver.AppleMikeyHIDDriver 122 (addr 0xffffff7fa1d76000, size 20480)
loaded kexts:
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E413031472020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E413031472020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
Is there a hardware problem?
thank youBefore you upgrade, make sure all your software supports it based on post July, 25, 2012 reports on
http://roaringapps.com/apps:table
Reports prior to this date are unreliable, as they are likely with beta releases of Mountain Lion to developers. Other pitfalls to realize include:
https://discussions.apple.com/docs/DOC-3761 -
Hello, my iphone 5s fell, thereafter i tried taking a picture, the camera app just shows a black screen and hangs, the front camera works on other apps (such as facetime and skype) but the rear camera is not working, all other apps work perfectly well, how do i resolve this
Double tap Home button and delete Camera app from multitask-list.
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
If problem persist, make an appointment with genius bar for evaluation. -
Macbook Pro Retina Crashes and reboots to black screen
My Macbook Pro (10,1) crashes at semi-random times and immediately reboots, but with a black screen. Everything on the Mac seems to be running fine, I can activate VoiceOver and reboot using keyboard shortcuts. It then boots normally, sometimes displaying this dialog. It happens both in Mac OS X and Windows. It has happend with only Safari open, but it always happens when starting a game of Civilization V in Windows or starting a Netflix video in Safari or Chrome in OS X.
After resetting the SMC and NVRAM nothing seemed to change, except sometimes instead of rebooting with a black screen it reboots into this.
System Information:
Mac OS X 10.8.4 Build 12E55
Boot ROM Version: MBP101.00EE.B02
SMC Version (system): 2.3f35
Has anybody else experienced this or have any idea how to fix it?This?
Interval Since Last Panic Report: 51460 sec
Panics Since Last Report: 26
Anonymous UUID: 2126263E-555C-E24E-E344-FDF7FC6D9065
Tue Sep 10 19:56:29 2013
panic(cpu 0 caller 0xffffff7fa28b1f1a): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x112e00000 0xffffff8114dae000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff811454b590 : 0xffffff802061d626
0xffffff811454b600 : 0xffffff7fa28b1f1a
0xffffff811454b6d0 : 0xffffff7fa0d3df1e
0xffffff811454b790 : 0xffffff7fa0e1212d
0xffffff811454b7d0 : 0xffffff7fa0e1218e
0xffffff811454b840 : 0xffffff7fa1135146
0xffffff811454b8b0 : 0xffffff7fa0e3aa75
0xffffff811454b8d0 : 0xffffff7fa0d44d50
0xffffff811454b980 : 0xffffff7fa0d427d0
0xffffff811454bb80 : 0xffffff7fa0d43845
0xffffff811454bc60 : 0xffffff7fa0ce0570
0xffffff811454bdf0 : 0xffffff7fa0cdf326
0xffffff811454be10 : 0xffffff7fa2875286
0xffffff811454bef0 : 0xffffff7fa2875176
0xffffff811454bf40 : 0xffffff7fa28741e7
0xffffff811454bf60 : 0xffffff802063e25e
0xffffff811454bfb0 : 0xffffff80206b3137
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7fa28a4000->0xffffff7fa28b6fff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7fa289f000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa0c46000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7fa288b000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7fa1797000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa0cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa0c85000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa0c dc000->0xffffff7fa0f81fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa0c46000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa0cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa0c85000
com.apple.nvidia.gk100hal(8.1.2)[8007AA34-6789-37E9-B069-A414AA26C6B6]@0xffffff 7fa0f8d000->0xffffff7fa12befff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa0c dc000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa0c46000
com.apple.driver.AGPM(100.12.87)[621C8E31-07A5-38AC-95C9-F600FA62270B]@0xffffff 7fa2873000->0xffffff7fa2882fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa0c46000
dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[7B50B447-FF44-3529-9505-3F49C F1CCB4F]@0xffffff7fa17a0000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa0cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa0c85000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000020400000
Kernel text base: 0xffffff8020600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 2085445833823
last loaded kext at 5275234850: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7fa266d000, size 36864)
last unloaded kext at 146616598548: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa17fe000, size 28672)
loaded kexts:
com.protech.NoSleep 1.3.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AGPM 100.12.87
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.GeForce 8.1.2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.nvidia.gk100hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc531, 0x14200000 / 1 -
Isight gives black screen.
MBP 2010, bought in July. Running snow leopard 10.6.8. The built-in isight is not working with Photo booth and Skype, but is working perfectly with the FaceTime app. isight does show up in system profiler under USB high speed Bus. In Photo booth and Skype the green light does not turn on and there is only a black screen. Also in Photo booth, after the count down the picture is snapped but it is a black screen again.
plese help!
Thanks in advance.(1) Uninstall (follow Skype's uninstall instructions) Skype. Then restart Mac, use Disk Utility to repair permissions, and then test Photo Booth again. Follow the suggestions in Apple's http://support.apple.com/kb/HT2090 article.
(2) If Photo Booth still fails in your normal login account, try in another user account. Create a new user account if you do not have one, but do NOT use the "Guest" account for this test.
(3) If Photo Booth works in the new account but not the old, you can log back into the old account and reset your Photo Booth preferences to see if that corrects the Photo Booth problem there.
If you need help resetting preferences, here is how:
• Do NOT launch Photo Booth. Quit the app if it is already running.
• Navigate to your User Home/Library/Preferences folder.
• Delete (move to trash) the com.apple.PhotoBooth.plist file there.
• Launch Photo Booth and test its operation.
(4) Once you have Photo Booth working again, you can install the latest Skype compatible with your system.
(5) If the above does not help you get it working, post back the results you got when you tried each of the above. We will offer specific suggestions based on the details in your reply.
Message was edited by: EZ Jim
Mac OSX 10.7.3 -
Dear community,
The default camera application became un-usable in my iPhone5. Cannot operate camera at all. It comes with a blank/black screen, camera controls are unresponsive, front-back camera toggle switch takes couple of minutes to response but with a blank/black screen both front and back.
I searched solutions and applied but none seems to work. I reset my phone, started as blank, with no user account, still camera is acting same (or rather not acting). Other apps that use camera give error when try to access the camera such as whatsap and skype. Facetime comes with a very blurred view. Couple of screen shots are attached.
I think need to erase and reload the camera program but I could not find how to do it. Is it possible? or is there any other suggestions?Hello hakanid,
The following article provides some useful troubleshooting steps that can help get your iPhone's camera working.
Camera isn't functioning or has undesired image quality
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen -
IPhone 5 Black Bars When FaceTime When Horizontal
I have an IPhone 5 and when I facetime in horizontal view the black bars appear on the right and left of the screen, making the view smaller than the width of the phone. How does one prevent the black bars from appearing, or is that possible? When in portrait view, the facetime screen fills the entire length of the Iphone which is nice.
Hello Eddygallo,
As I understand it your phone screen is not turning on at all, but does vibrate when you plug it in. I would use these steps from the following article about that sort of issue, named:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If you still need help after trying the steps above, contact Apple Support.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I have a black screen when trying to Face Time ...iOS is up to date..any suggestions?.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom
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