Black screen in i-mac
Dear Apple Support
I have problem in i-mac when i switch (ON) my mac i hear the tone for start i-mac normaly but the screen is black.
No light in the screen how can i know the problem hardwear or softwear
and please help me to repair this problem.
Thanks
Do a PRAM reset > http://support.apple.com/kb/HT1379 Also, reset the SMC > http://support.apple.com/kb/HT3964
These steps solve the problem if it's a software problem, and if not, the display or GPU are damaged. Take the Mac to an Apple Store or reseller
Similar Messages
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Mac Mini 2011 with 2x4GB RAM, 2.3Ghz i5, 500GB 5400RPM HDD
So I need some help regarding my Mac and it's driving me mad! Its a bit tempermental and it isnt always the same occurance each time, but basically symptons are (somtimes it occurs, sometimes not with each one!):
Turning on It will freeze on white screen (no logo)
upon waking up from sleep it will display black screen with mouse and notifications. no login UI or wallpaper. Can SOMETIMES login if i just type password (as if login screen is still there). mouse dissapears once typing begins
Sometimes when the previous event occurs (^) and i put computer to sleep it will then do the opposite and display just the wallpaper with no input from mouse, keyboard
I have tried removing all devices (webcam, USB mouse etc) and turning on computer but as its tempermental
I have also reinstalled a new OS X over the top from internet recovery
Also reformated HDD and restored OS X.
Also reset SMC and NVRAM.
Also checked in
/private/var/run/StartupItems -doesnt exsist
/Library/StartupItems - nothing in this folder
/System/Library/StartupItems - nothing either
/System/Library/LaunchDaemons - Loads of files in this folder
/Library/LaunchDaemons - only a few files
Also only 3rd party pref are Java and Flash.
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
DivX Web Player: Version: 3.0.1.5 - SDK 10.5 3rd-Party support link
Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.1.5f1 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Also run the AHT extended test, no issues detected.
Also set "sudo pmset autopoweroff 0" and "sudo pmset standby 0" in Kernal.
Also repaired disk permissions, it only repaired the printer stuff.
After i gave this in kernal, i then reset SMC again to check.
Checked console and noticed a 40 second gap before this error: "05/02/2014 07:03:00.266 configd[55]: inet_set_autoaddr(en1, 1) failed, Resource busy"
turned off my WiFi and issues still persisted.
This had previously been on forums last week in Mac Mini section with the help of 'BDAqua' however im out of options and need some more help. If anyone could be helpful enough to give some suggestions on why my screen is black upon waking up (exc. notifications. they appear) and most time i need to hard reboot (sometimes i can type in password and it unlocks).
I can not afford to start fresh, i have a 110GB iTunes Library with 210 iOS apps and photos too important to me to be forgotten.
PLEASE HELP METry setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About -
I opened the laptop and while I tried to adjust the brightness I noticed it didn't work-which happens from time to time.
So I close the laptop and reopen (which is what I usually do) to only get a black screen. I close it and reopen several times. I noticed even when closed it wasn't even in sleep mode (when the light gets dimmer and brighter-breathing...)
I couldn't get the screen to turn on so I took the battery out and just plugged in the cord. IS THIS NORMAL? Should I be getting this checked out?
If it helps at all-I bought my mac in the US, it's less than a year old. But I reside in Europe using a regular adaptor for the plug. Could this be a factor?from Apple doc:
The System Management Controller is an integrated circuit (computer chip) that is on the logic board of the computer. As the name implies, it is responsible for power management of the computer. It controls backlighting, hard disk spin down, sleep and wake, some charging aspects, trackpad control, and some input/output as it relates to the computer sleeping.
Over time, the settings in the System Management Controller may become unusable, which can result in operational anomalies with the computer. Examples include not turning on, not waking from sleep, not charging the battery, or not recognizing the AC Adapter, among others.
MacBook, MacBook Pro
If the computer is on, turn it off.
Disconnect the AC Adapter and remove the computer's battery.
Press and hold down the power button for 5 seconds and then release the button.
Reconnect the battery and AC Adapter.
Press the Power button to restart the computer. -
Mac Mini and Samsung 43" DLP HDTV gets Black Screen Only
Just bought a new Mac Mini with great anticipation for some large screen viewing.
After numerous attempts the Mini has yet to produce anything but a black image with the occasional red or white horizontal line on my 43" Samsung DLP TV. Not even a brief grey start up screen. Just permanently black.
Here's the kicker: I do get a great computer screen image on this 43" DLP TV in Mac OS 8.6 off my ten year old Macintosh PowerPC. (The trouble is it's a noisy older computer and has no bluetooth for wireless mouse & keyboard: and no Front Row with remote control)
I have the VGA cable connected to the "computer in" port on the back of the Samsung DLP TV .
This is with the exact same cable and connection that refuses to work with the Mini.
Earlier attempts at using the DVI port were unsuccessful so for now I am staying with what works on the older Mac.
Some other things I've tried:
-with my Mini hooked up to a 17" CRT Samsung monitor I have tried all available resolution settings at 60 Hz, reconnecting to my large screen Samsung each time, producing nothing but the black screen.
I've tried turning the TV on before the Mini and vice versa
I always check to make sure the PC connection is selected on the TV
As well, I have re-installed the OS onto the Mini to eliminate any possibility of a sofware conflict from data transferred from my Emac
After consulting an Apple technical page (article 303406) regarding Black Screen issues and Mac Mini on large screen HDTVs, I went into single user mode and changed some text as specified. That did't help either
So far I have never seen a grey startup screen at all, only a totally black screen.
Someone in a recent post here or on MacMini.com touched on impedence issues with signals into VGA or DVI ports. The Mac Mini operates on low voltage. Could there be some connection to how strong a signal it produces compared to my old PowerPC with its ATI graphics card?? And just why would that make a difference
I haven't seem my particular issue addressed in this forum or on MacMini.com
Thanks for any help
Mac Mini 1.83 Intel Core Duo 512 Mb Ram Mac OS X (10.4.7) Emac; 604e PPC with G3 Upgrade & ATI Video CardJust finished testing the Mini remotely with the use of the Redstone software recommended by BSteely in a previous post. Fun Stuff.
I saw the Mini "desktop" on my Emac screen and could control it remotely, even though the mini was connected to the large screen Samsung.
But the "fix" did not progress from there. When I called Apple for further help they were not able to help me tweak my Mini. Apparently there was nothing to tweak.
A second level Apple technician finally told me (after a few calls to both Apple support and Samsung) that this Mac Mini is likely not capable of producing a screen image on my large screen Samsung.
He said the Mini supports "Coherent Displays up to 154 Megahertz and Non Coherent displays up to 135 Megahertz". On his recommendation I checked with Samsung (second tier) and they are not sure exactly what that means. Same here.
Samsung did reply that the "pixel clock (of this HDTV) is 74.2 Megahertz". Again, too technical for me.
The latest second tier Apple guy just told me said that my Samsung 43" DLP is probably not compatible with the output capability of my Mac Mini.
Bottom line
It's all about the output capabilities of the Mini's "Intel Extreme Graphics GMA
The Mini's video output is not upgradeable like the other mac which works with this HDTV. -
Black screen after they replaced my logic board twice
I have been getting black screens on my mac book about a month or so after i bought it i take it in all the time they say we ran tests nothing is wrong with it then i get it home and i get another black screen finally after a couple months the first time they replaced my logic board / graphics card. It continued to happen so i took it back in they ran tests said they could find nothing wrong i showed them a video of my macbook pro black screening they said they would check the memory they did and said it was loose so they replaced my logic board AGAIN now on the second day of getting my macbook pro back it has black screened AGAIN this was in windows boot camp but when it happens on that side it always happens on the mac side can anyone give me any advice / suggestions on what to do about this please?
Below is the last kernal panic before they replaced my logic board for the second time
Fri Jun 1 03:16:43 2012
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fb7a000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5c4b17e8 : 0x21b837 (0x5dd7fc 0x5c4b181c 0x223ce1 0x0)
0x5c4b1838 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c4b18d8 : 0xaef608 (0x8ed2c04 0x923f004 0x100 0x0)
0x5c4b1928 : 0xae6601 (0x923f004 0x100 0x5c4b1958 0x9c4778)
0x5c4b1958 : 0x173f9a6 (0x923f004 0x100 0x438004ee 0xae89e0)
0x5c4b1a98 : 0xb0e2b5 (0x923f004 0x923e004 0x0 0x0)
0x5c4b1ad8 : 0x9dde7c (0x923f004 0x923e004 0x0 0x0)
0x5c4b1b78 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5c4b1d28 : 0x9dbaf9 (0x0 0x600d600d 0x704a 0x5c4b1d58)
0x5c4b1df8 : 0xc963c2 (0x5c4b1e60 0x5c4b21e0 0x98 0x820004)
0x5c4b1f18 : 0xc967a6 (0x974bc04 0xf091e04 0x462bbee8 0x16)
0x5c4b1f78 : 0xc96a91 (0x974bc04 0xf091e04 0x462bbee8 0x5c4b21e0)
0x5c4b2028 : 0xcaad83 (0x974bc04 0xa1bb8e8 0x5c4b239c 0x5c4b21e0)
0x5c4b2298 : 0xc8c3f1 (0x463ee000 0xa1bb8e8 0x5c4b239c 0x8ed2400)
0x5c4b23f8 : 0xc8c62f (0x4631a000 0xa1bb800 0x1 0x0)
0x5c4b2428 : 0xc8f0ec (0x4631a000 0xa1bb800 0x0 0x7740c9b0)
0x5c4b2468 : 0xcb144a (0x4631a000 0xa1bb800 0x4629e280 0x140)
0x5c4b24f8 : 0xca2c9b (0xf11ec00 0xa1bb800 0x0 0x1)
0x5c4b2558 : 0xca2f02 (0x4629e000 0x4629e788 0xa1bb800 0x0)
0x5c4b25a8 : 0xca33d6 (0x4629e000 0x4629e788 0x5c4b28cc 0x5c4b286c)
0x5c4b28e8 : 0xca01a1 (0x4629e000 0x4629e788 0x1 0x0)
0x5c4b2908 : 0xc6788f (0x4629e000 0x4629e788 0x1 0x1ced7000)
0x5c4b2938 : 0xca1c64 (0x4629e000 0x5c4b2a7c 0x5c4b2968 0x4629e000)
0x5c4b2978 : 0xc6bc93 (0x4629e000 0x5c4b2a7c 0x5c4b2a7c 0x5c4b29e0)
0x5c4b2ab8 : 0xca55d8 (0x4629e000 0x1 0x5c4b2bcc 0x5c4b2bc8)
0x5c4b2b68 : 0xc67fe1 (0x4629e000 0x1 0x5c4b2bcc 0x5c4b2bc8)
0x5c4b2be8 : 0x56da06 (0x4629e000 0x0 0x5c4b2e3c 0x5c4b2c74)
0x5c4b2c38 : 0x56e2a5 (0xcf6720 0x4629e000 0xa378d88 0x1)
0x5c4b2c88 : 0x56eb59 (0x4629e000 0x10 0x5c4b2cd0 0x0)
0x5c4b2da8 : 0x286638 (0x4629e000 0x10 0xa378d88 0x1)
0x5c4b3e58 : 0x21dbe5 (0xa378d60 0xf2ad5a0 0x1fd778 0x68b7)
0x5c4b3e98 : 0x210a86 (0xa378d00 0x0 0xa2a52d0 0xf16ef50)
0x5c4b3ef8 : 0x216f84 (0xa378d00 0x0 0x0 0x0)
0x5c4b3f78 : 0x295c57 (0x90c7a68 0x0 0x0 0x0)
0x5c4b3fc8 : 0x2a256d (0x90c7a64 0x1 0x10 0x99e15e4)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x1609000->0x1a1dfff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: Safari
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 456775760029
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x142c000, size 0x65536) - last unloaded 132783716586
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 29154830594
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.filesystems.ntfs 3.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 366
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 365
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0I have been getting black screens on my mac book about a month or so after i bought it i take it in all the time they say we ran tests nothing is wrong with it then i get it home and i get another black screen finally after a couple months the first time they replaced my logic board / graphics card. It continued to happen so i took it back in they ran tests said they could find nothing wrong i showed them a video of my macbook pro black screening they said they would check the memory they did and said it was loose so they replaced my logic board AGAIN now on the second day of getting my macbook pro back it has black screened AGAIN this was in windows boot camp but when it happens on that side it always happens on the mac side can anyone give me any advice / suggestions on what to do about this please?
Below is the last kernal panic before they replaced my logic board for the second time
Fri Jun 1 03:16:43 2012
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fb7a000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5c4b17e8 : 0x21b837 (0x5dd7fc 0x5c4b181c 0x223ce1 0x0)
0x5c4b1838 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c4b18d8 : 0xaef608 (0x8ed2c04 0x923f004 0x100 0x0)
0x5c4b1928 : 0xae6601 (0x923f004 0x100 0x5c4b1958 0x9c4778)
0x5c4b1958 : 0x173f9a6 (0x923f004 0x100 0x438004ee 0xae89e0)
0x5c4b1a98 : 0xb0e2b5 (0x923f004 0x923e004 0x0 0x0)
0x5c4b1ad8 : 0x9dde7c (0x923f004 0x923e004 0x0 0x0)
0x5c4b1b78 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5c4b1d28 : 0x9dbaf9 (0x0 0x600d600d 0x704a 0x5c4b1d58)
0x5c4b1df8 : 0xc963c2 (0x5c4b1e60 0x5c4b21e0 0x98 0x820004)
0x5c4b1f18 : 0xc967a6 (0x974bc04 0xf091e04 0x462bbee8 0x16)
0x5c4b1f78 : 0xc96a91 (0x974bc04 0xf091e04 0x462bbee8 0x5c4b21e0)
0x5c4b2028 : 0xcaad83 (0x974bc04 0xa1bb8e8 0x5c4b239c 0x5c4b21e0)
0x5c4b2298 : 0xc8c3f1 (0x463ee000 0xa1bb8e8 0x5c4b239c 0x8ed2400)
0x5c4b23f8 : 0xc8c62f (0x4631a000 0xa1bb800 0x1 0x0)
0x5c4b2428 : 0xc8f0ec (0x4631a000 0xa1bb800 0x0 0x7740c9b0)
0x5c4b2468 : 0xcb144a (0x4631a000 0xa1bb800 0x4629e280 0x140)
0x5c4b24f8 : 0xca2c9b (0xf11ec00 0xa1bb800 0x0 0x1)
0x5c4b2558 : 0xca2f02 (0x4629e000 0x4629e788 0xa1bb800 0x0)
0x5c4b25a8 : 0xca33d6 (0x4629e000 0x4629e788 0x5c4b28cc 0x5c4b286c)
0x5c4b28e8 : 0xca01a1 (0x4629e000 0x4629e788 0x1 0x0)
0x5c4b2908 : 0xc6788f (0x4629e000 0x4629e788 0x1 0x1ced7000)
0x5c4b2938 : 0xca1c64 (0x4629e000 0x5c4b2a7c 0x5c4b2968 0x4629e000)
0x5c4b2978 : 0xc6bc93 (0x4629e000 0x5c4b2a7c 0x5c4b2a7c 0x5c4b29e0)
0x5c4b2ab8 : 0xca55d8 (0x4629e000 0x1 0x5c4b2bcc 0x5c4b2bc8)
0x5c4b2b68 : 0xc67fe1 (0x4629e000 0x1 0x5c4b2bcc 0x5c4b2bc8)
0x5c4b2be8 : 0x56da06 (0x4629e000 0x0 0x5c4b2e3c 0x5c4b2c74)
0x5c4b2c38 : 0x56e2a5 (0xcf6720 0x4629e000 0xa378d88 0x1)
0x5c4b2c88 : 0x56eb59 (0x4629e000 0x10 0x5c4b2cd0 0x0)
0x5c4b2da8 : 0x286638 (0x4629e000 0x10 0xa378d88 0x1)
0x5c4b3e58 : 0x21dbe5 (0xa378d60 0xf2ad5a0 0x1fd778 0x68b7)
0x5c4b3e98 : 0x210a86 (0xa378d00 0x0 0xa2a52d0 0xf16ef50)
0x5c4b3ef8 : 0x216f84 (0xa378d00 0x0 0x0 0x0)
0x5c4b3f78 : 0x295c57 (0x90c7a68 0x0 0x0 0x0)
0x5c4b3fc8 : 0x2a256d (0x90c7a64 0x1 0x10 0x99e15e4)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x1609000->0x1a1dfff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: Safari
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 456775760029
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x142c000, size 0x65536) - last unloaded 132783716586
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 29154830594
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.filesystems.ntfs 3.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 366
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 365
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0 -
HT4279 my computer will not start black screen no noise help?
help i cannot get anything but a black screen from my mac book new batteries in mouse and keyboard wifi is on help me please
Hi Soulmates,
Thanks for visiting Apple Support Communities.
Try the steps in this article first if your Mac is not starting up:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Regards,
Jeremy -
HAVE NEW 13.3 MAC AIR (previously, still have 13.3 MCbook pro which works captures what I am looking for an answer to)
when i open sites in safari the page opens fine if it is not a pdf based page.
Once i open a site that has a link to another page that is a pdf based page the page comes up as a black screen with no info showing
If I open a site that gices me an open to save a file to a word, excel type document or a pdf , everything works fine until I try to save the information to a PDF and again the screen goes black
I have tried the safari help site but to no avail, does anyone have a solution to thid problem. (I do have the abode ofr mac program loaded)If you delete all the Adobe Reader stuff it will probably fix this. For almost everything, the Apple pdf handling works better.
-
There is a problem on my mac mini. I install windows7 in my mac then i cancelled the installation did not finish..after that i saw the black screen on my monitor untill now the monitor is black..
It maybe trying to boot from the incomplete install.
Try starting your Mac while holding down the Option key, it should then list all the available boot drives including the Mac OS X one. Boot from the Mac one and then you can wipe the damaged PC one or set the Mac to stay booting in to OS X. -
Mac Mini + DVI- HDMI + Toshiba 42RV530U = black screen
Hi all, I have a new Intel Mac Mini 2GHz and a Toshiba 42RV530U REGZA HDTV that I'm trying to connect, with only a black screen so far.
I believe the DVI output on the Mini is working - I can at least get a picture with a DVI-S-Video cable, but it's obviously lower resolution. The DVI-HDMI cable works - I tried it on our cable box.
When the DVI-HDMI cable is hooked up to the HDMI-1 input on the TV, the "No Signal" warning vanishes, but it's replaced by a black screen. No amount of fiddling with SwitchResX has worked so far.
I've tried coming up with values for SwitchResX based on these numbers from the manual (don't know why the H Freq and V Freq give 2 values for each). I couldn't get exact values, but pretty close. I'd ideally like to get 1080p working.
Name Resolution Vert Freq Horizontal Freq Pixel Clock
480i 720 × 480i 59.940/60Hz 15.734/15.750kHz 27.000/27.027MHz
480p 720 × 480p 59.940/60Hz 31.469/31.500kHz 27.000/27.027MHz
720p 1280 × 720p 59.940/60Hz 44.955/45.000kHz 74.176/74.250MHz
1080i 1920 × 1080i 59.940/60Hz 33.716/33.750kHz 74.176/74.250MHz
1080p 1920 × 1080p 23.976/24Hz 26.973/27.000kHz 74.176/74.250MHz
1080p 1920 × 1080p 59.940/60Hz 67.433/67.500kHz 148.352/148.500MHz
I've also tried repairing permissions, rebooting many times, deleting the windowserver.plist files, zapping the PRAM, etc. SwitchResX identifies the TV as "TSB-TV", which sounds the same as other posts with different Toshiba TVs. I'm able to remote into the Mini via Remote Desktop Connection to play with settings, etc.
Any suggestions? Would a DVI to Component cable work? The TV does have an analog RGB in, but this won't support high def. Thanks for any help!
-FrankAn unforeseen twist... I tried hooking up the Mac Mini to a DVI computer monitor, also with no picture. When I hook up my Powerbook to the Toshiba via the DVI->HDMI cable.... Picture! So, looks like my new (refurbed) Mac Mini has a bad digital video output. Seems a little strange though, since the analog video output on it is working fine.
Off to the Mac store tomorrow. -
Mac Pro 15in A few weeks old! black screen when trying to boot windows 7Ult
I have installed Windows 7 ultimate on my mac book pro 15 in, which is brand new! I have OSX 6.2 and Bootcamp 3.0.1.. I installed everything, and updated drivers. Then I closed out of Windows and everything seemed to be working fine. Until I try to boot back into windows, where nothing happens and there is a blank black screen with a white line flashing in the top left corner. The keyboard is unresponsive and so is the mouse. I have to hold power for 10 sec and then hold option during reboot to get back to OSX. I really want My windows 7 to work!!! but Idk what is wrong! I am pretty good with computers and have searched these forums for about 2 hours now. I saw there was a similar problem on the 27" IMacs... but I have found close to nothing on the 15" Macbook Pros. PLZ HELP!!!!!!!
one more thing, the same thing happens when i try to boot into osx, unless i go into recovery mode and erase everything on my second hard drive and eject the disc. I just opened the windows 7 box yesterday, and it is an official retail version, so i am really stumped here
-
Black Screen - Get Chime - Can Boot off HDD using another Mac - iMac 24in.
Hope someone can help me here, as I'm at my wits end.
I've got two issues, one with my MacBook Pro 17in, 4GB RAM, 160GB 7200rpm (2008) and another with my iMac 24in. 4GB RAM, 500GB 7200rpm (2009).
Firstly the MBP, left work on Thursday last week, got home, powered up the MBP and got a black screen!!! Tried resetting PRAM, SMC, booting in safe mode, removing and re-installing RAM, removing battery and mains power and leaving off overnight etc etc, yet nothing happens. Benn all over the forums and have not found any solution to get my beloved MBP working on it's own. I can boot off the HDD using another MBP 15in, re-install Snow Leopard and as far as I can tell the HDD is fine, as I have run disk utility and it tells me the HDD is OK.
I can't figure this out and it's doing my head in, as I use this laptop for business use and just can't afford to go out and buy another Mac. I should point out that this MBP never had any issues when running on Leopard, but ever since I upgraded to Snow Leopard, I have had nothing, but trouble. I did a clean install, in fact I have done it at least twice, even erasing the HDD securely, both at 7pass and 35pass, yet I have had permissions issues regularly and on the odd occasion, I have also had the problem of the HDD not being recognised.
The iMac is nearly the same, but the screen is working, although the iMac doesn't see the HDD no matter what way I do, again, reset PRAM, SMC, safe boot etc etc. In truth the iMac has been a lot more unreliable, but with the screen working, if I can get any solutions here, then I'll be working to work on that without the need or hassle of working via another.
I think that the MBP is only just still under warranty, but the iMac definitely is, but I need at least one working for business use, so really only want to let Apple have one at a time to look at/repair etc.
Ideally, as the HDD is working in the MBP, if I could get a solution to the black screen issue, then I could do without the iMac for whatever time it takes, so if there is anyone out there that can help, I'd be so grateful.
One last thing, when I bought the iMac 24in., I also bought an iMac 20in., but I never upgraded the 20in. to Snow Leopard and to this day, it has worked flawlessly, without a single issue ever.
Perhaps, I'm getting paranoid here, but there seems to me to be a link between the ongoing and regularly occurring problems with both Macs ant the upgrade to Snow Leopard. Why also, or is it just pure unadulterated coincidence that both the MBP and the iMac 24in have failed at pretty much the same time??!!!!
I'm going mental here, so I hope someone out there has a better fix, then me overdosing on Prozac!!
PS
I'm not a mac expert, not good with a soldering iron either, but I'm capable of following good instructions.Using Snow Leopard forum is probably your best bet.
I don't care if someone has 20+ yrs, I still like having a good troubleshooting book/manual handy.
Mac: can't get by without bootable backups, even if you use TimeMachine, clone your system. Save you all this fuss and work.
Then invest in high quality disk repair and maintenance program.
Disk Warrior / TechTool Pro 5 / Drive Genius 3 - top 3 probably
There are always going to be normal items you just ignore with Repair Permissions. Useful to do once in a while but not magic. Same with SMC and the rest. Running disk repair is one of those things that it seems should be done before there is trouble, not after, and a weakness in HFS file system and disk directory.
Apple Support is a good place to start looking and then hardware category.
http://www.apple.com/support
http://www.apple.com/support/imac /macbookpro etc
Make sure all your software is current, don't install anything you are unsure of or can do without.
Run Apple Hardware Test off your OEM DVD specific to the Mac.
Now, have you Googled for this?
have you looked at reports about 500GB drives used in some Macs that had issues and were offered firmware update for the drive?
Considered just using another drive connected to iMac?
You can overheat a hard drive with needlessly running 7 and 35-write pass, besides which the best way to map out bad blocks is not Disk Utility.
http://www.bing.com/search?q=imacblackscreen
http://www.bing.com/search?q=AppleiMac+firmwareupdate
I'd direct your replies to iMac and MacBook Pro as well as to Using OS X Snow Leopard areas. -
Is there any way to connect my 2011 macbook pro to my PC laptop (Dell) so that I can get files off of the Mac? The display on the pro is out and I've got a black screen. The computer turns on. Actually it turned on one time after many tries and when I took it the Mac store the guy hit restart before I could stop him. I don't have another Mac to back up files to in restart 7 mode and I can't see my external hard drive to copy to when the computer has no display, so I am at a loss on how to get the files. I would like to get them before I send in for repairs. Any suggestions are appreciated.
The only other thing I can think of is to pull the drive out and hook it to another machine with a USB enclosure. Something like this:
http://www.amazon.com/Vantec-NexStar-2-5-Inch-External-Enclosure/dp/B002JQNXZC/r ef=sr_1_2?ie=UTF8&qid=1388312417&sr=8-2&keywords=2.5+enclosure
Then you could read it like an external USB drive. It's easy to open up and get the drive out. -
ipod 4 is displaying blue frozen screen and black screen with apple logo. I try to turn power off but as soon as it goes out it automatically reboots. Plugged it into the usb port on my mac and it doesnt do anything. It doesnt appear in Itunes. Help?
Let the battery fully darain. After charging for an least an hour try a reset and restore. Use Recovery mode if necessary.
If not successful, then time for an appointment at the Genius Bar of an Apple store. -
Black Screen for Install of Windows 7 on Mac Pro Early 2008
I have a mac pro early 2008 with lion 10.7.4 and boot camp 4.0.3 I think... anyways the problem I have is when I am in boot camp, and configure the HDD partition, then the machine reboots... when it reboots and starts up boot from the install DVD (legit retail copy) I just get a black screen on both monitors. No curser, nothing just a black screen, same as I get when the machine is off! the little white LED lights are on and nothing...
I can hear the DVD spinning up and down a few times then that just stops too...
I have tried resetting the PRAM, pulling the power and watch battery inside for a few minutes, I tried the "fix" that is online for the imac problem with the answerfile and got no different resutls with anything, still the same probelm.
I have the OEM ATI Radeon video card 512MB.
* as a side note, I was never able to download the windows support drivers prior to trying the install... I tried and tried for the last two days so this time I "unchekced" that box and just went for the install...
Any help will be greatly appriciated, thank you :-)
MikeHey Hatter, I know this is a little old but I've just picked up this thread and I wonder if you can help. I get the same issue as:
JRASupport
Jun 28, 2012 1:56 PM
I have a mac pro early 2008 with lion 10.7.4 and boot camp 4.0.3 I think... anyways the problem I have is when I am in boot camp, and configure the HDD partition, then the machine reboots... when it reboots and starts up boot from the install DVD (legit retail copy) I just get a black screen on both monitors. No curser, nothing just a black screen, same as I get when the machine is off! the little white LED lights are on and nothing...
I get that dreaded black screen following partioning of my drive on the Windows 7 install on Mavericks on a Macbook Pro late-2008 (MBP5,1) but I'm at a loss to work out where the solution lies in the thread! ;-(
To date I've spent about 5 days going back and forth trying all sorts of combinations, including the obvious:
- removing bootcamp 5 and reverting to 4
- installing the imac drivers
A HUGE thanks if you can offer any help as I'm at the end of my tether...!
Adam
BTW I'm working off USB with 32 bit Windows 7 ISO -
Hi,
Sorry, I'm new to the community, so apologies if I'm repeating myself.
OK, so I tried to install Windows Vista onto my iMac with the disk partition. Everything was going fine and it wasn't until last minute, when it was installed that an error came up saying that this can only be done with Windows 7. After this error, I couldn't access any errors of my iMac and when I shut down and restarted my computer, it automatically logged into Windows.
So after a panic, I rang Apple Care and the lady helped me log into my apple area, delete Windows from my iMac, and all was restored.
However, now when I shut down my computer and boot it back up, I think my iMac is trying to log into Windows areas that no longer exist. It loads up a black screen and doesn't move from there. To log into my Apple area, I have to do the whole process of holding Alt immediately after I switch the power on and access the Mac drive and log in that way.
It's beginning to become a real pain and I'm paranoid this process is going to damage my computer. Any advice on how to restore logging-in back to it's former glory when I first purchased it?
ThanksSolved it. Thank you very much for that!
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