Black screen in Satellite A215-S7464

Hi, I need help w/ my satellite A215-S7462 with windows vista I'm trying to start up but I only see a black screen and the mouse pointer after see the progress windows bar Can some body help me with this?

What is the part number of that model? It might look something like PSAFGU-00H002.
-Jerry

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Black screen on Satellite M40-185

After some months trouble with sudden switch-offs finally my Toshiba Satellite M40-185 got a black screen and it cannot do more. I have an external monitor but it also is black.
Should I try to get a new LCD inverter or let the Toshiba service get it and look at the motherboard?
Perhaps its completely dead?
Any help and suggestions welcome!
Dimitris

Hello Dimitris
If the result is the same on notebooks display and external monitor there is probably serious hardware problem and just service can help. I presume that graphic card is the troublemaker and I am afraid the mainboard must be exchanged.
Of course, I cannot say this for sure. Because of that let the technicians run diagnostic programs to see what is wrong with your notebook.

Black screen on Satellite A100-712 after Bios update

I bought a new Satellite A100-712 and i did a bios upgrade, everything went well in windows and when the laptop got restarted it is stuck on the black toshiba screen which is displayed when we switch on the lapto.
Any suggestions please, I would be very thankfull

> i doubt toshiba didnt verify the drivers properly for all models
Sorry but I do not agree with you. BIOS update is very sensitive part of notebook upgrade and exactly there Toshiba must be 100% sure that everything works well. As I said in my previous posting I have updated BIOS on two WXP delivered A100 notebooks. One with number PSAA9E and other one with number PSAA2E. BIOS update on both units was successfully finished and I can confirm that offered BIOS on Toshiba download page is the right one.
Which model is your A100 (PSAxxx)? I have made BIOS update on PSAA9E because of VISTA OS installation. What is your reason for BIOS update on your A100?

Black Screen on Start up - Sometimes boots- satellite A215-S5849 A215 S5849 A215S5849

I have had an intermittent issue with this satellite A215-S5849 of randomly turning itself off in the middle of tasks. Usually it is easily remedied by simply holding down the power button until off, then turning back off. Sometimes it has required me to removed the battery and AC adapter, then reinsert, then plug back in, then restart.
Recently, since I haven't been using it as much, often when I attempt to power it up all I get is a black screen. The power light comes on, the battery light comes on, the satellite logo lights up. If I have a DVD-rom in there you can hear it attempting to boot. Occasionally you will hear the hard drive attempting to boot and see the harddive light turn on.
It would not start again a couple days ago so I left the battery out and unplugged for a couple of days and was able to get it to power on and attempt to update the bios, per the supports recommendation. It did the random immediate shut down thing again and now it is back to the above black screen, power, and battery light. DVD-rom will spin and light, I don't see a hardrive light, satellite logo is lilt.
ANY ideas? From what I have read this is apparently a problem that is running pretty rampant with these systems and I very much need help correcting this issue.
Thank you for your time.
NurseBrittney

It seems that this problem is with the power settings... strangely. You do not need to re-install windows or anything crazy like that.
Here are the fix steps:
1. Turn off your computer
2. Disconnect every wire from it (including power)
3. Disconnect the battery from the bottom of the computer. There will be two tabs labeled 1 and 2.
4. Re-plug in the power wire. (the battery should not be in the computer)
5. Turn on the power. The screen will work. Choose start windows normally. (if you get that screen)
6. Go to Control Panel -> (Mobile PC) -> Power Options -> Under Balanced choose change plan settings
7. Choose Change advanced power settings
8. Find Processor power management and change the minimum processor state from 5% to 100% for each On battery and Plugged in.
9. Click Apply then OK
10. Shut down you computer.
11. Disconnect the power cord.
12. Re-install the battery on the bottom of the laptop, plug in the power cord, and restart the computer.
This should work.

Satellite A200 - black screen after standby/hibernate

Hi,
I just bought my computer 1 week ago. It??s a notebook A200 series and every time I tried to suspend/hibernate it, it doesn't resume back or wake up. The power light is still on. The fan is still on. Even the num pad lock responds.
The Screen is black and not responding. I can only restart the computer every time this happens. I tried to search the web for this problem and I found other people with the same problem.
I only bought my laptop for a week, can??t believe this is happening.
Please provide me with a solution.
Edited by: ADMIN

I contacted toshiba around Janurary. I had the same problem on my Satellite A215-S7428. I dont remember what they told me to do. It envolved taking ount the battery, going to some window and changint the power settings for the moniter, like how much power does the moniter use on battery and when it is plugged in. They were set very low, around 20% and I had to raise them to 100%. That seemed to help. But now it is starting again. I happens when the screen is closed and the computer sleeps. When I open the screen, it is black. I used to have to restart my laptop just so I could it, after I contacted the support and changed the power stuff, it came right up in around 10 sec. Now it takes around 30secs. So does anyone know how to access the power setting window i am taliking about?

A215-S5818 Black Screen at boot up problem

Help! When I turn on my Toshiba Satellite A215-S5818 laptop the LEDs for power, and charging are on, the hard
disk LED never comes on and the display stays black. If I put a DVD in the DVD drive the yellow light on the drive comes on for a few seconds and then stops. The screen is always black no text no images.
I have tried removing the battery, and I have tried removing the hard drive.
Any troubleshooting tips are welcome.
Thanks

Do you get:
Chime
gray screen
Dark Apple
Spinner
Spinner spins for the usual amount of time
screen goes blue or black at the point where you would normally login?
That is exactly when the graphics card is shifted to automatic. Although that also is the point when added kernel extensions have been loaded and are made active, users report this symptom often correlates with graphics card failure.
Safe Mode does not use the driver or automatic mode, so being able to operate in Safe Mode adds credence to graphics card failure.

Satellite X200-191 = Laptop turns on 4 seconds, black screen,humming sound

_*Satellite x200-191*_
Core2 Duo T7700
*Original:* 1024MB + 1024MB Memory 667MHZ / 512MB VRAM *Replaced:* Kingston Kingston KVR667D2S5/2G (I have this 2x)
*Original:* 200GB + 200GB Harddisk Drive (4200RPM) SATA *Replaced:* Only 1 HDD left, other one I will get back in 2 days.
17 WSXGA+ TRUBRITE TFT Screen
HD DVD-ROM Drive
56K Modem / Lan
W-Lan (802.11 A/G/N)
1/3MPixel Web Camera
Bluetooth
Microsoft Vista Home Premium 32 Bit
_*My Problem:*_
I take out the battery, plug it in the power. Charging light turns on.
I press the power button, power led turns on. Followed by the hdd led turn on, which blinks real quick, stays on for 1 second, then turns of. The power led stays on during all the time.
2 seconds after the power button, a fan starts blowing, while the above mention hdd led blinks for 1 second, 2 seconds after the fan starting to blow, it turns off.
We are now 4 seconds farther, pretty much, everything stopts, except a very tiny minor humming sound. (I just left it on for a couple minutes, sound remains, nothing happens.) (While writing this all I left it on for 10 minutes, the laptop heats op a bit, the adapter gets hotter, but still only the very tiny minor humming sound.)
+So my laptop works for 4 seconds, wont give any screen (black screen) wont load even BIOS. What could be wrong ?+
_*Fixing?:*_
Ok so I left the laptop after a couple of months, being told it was dead, just getting it dusty. (Read history to get this)
But since last week, I figured its getting dusty, I never opened a laptop before, why wont I try doing that.
_+*I replaced the Memory modules, Slot A and B , both memories , same time, one at a time, all possible ways.*+_
_+*Since I have only 1 HDD, I used it in both slots. Looks to no difference. Using NO HDD, I do NOT have the very tiny minor humming sound!!!*+_
I followed a guide [http://www.irisvista.com/tech/] to open my laptop, to see what is inside.
Finding no lose plugs, but did find a certein oil, and some white paste.
Closing the laptop, to try it out, I accidently screwed a couple wrong screws in the laptop, piercing the top cover of my laptop, but no chips were hit during this :P (Yeah, Im a bit to strong, I should have figured using force for a couple of the screws wasnt the best thing I could do, but now i know :p)
*SOOO* My question, while I wait for the extra old HDD (getting it in 2 days). (Probably making no difference)
What could be wrong, more precisly. Should I like try taking out the video card or something ?
Is there something I should do with some soldering?
Any tips/tricks that could work, wether to fix the laptop, or to narrow down the problem , to a small part which i could replace ?
BEST REGARDS
Danny Visser
The Netherlands
_*History:*_
Not sure if this is any important, but just to let you know, if intrested what happend all to the laptop ;)
I bought the laptop at Shape Computers (in the netherlands) Asking this laptop mentioned above, with 2 things changed. I wanted more Memory, and I wanted windows XP. The shop told me this was possible. They bought me the laptop in, they replaced the Memory with the kingston memories. They installed windows XP instead of the Vista. They laptop did work at this very moment. So I bought the working laptop, with 1 year warranty.
With the folders extra given with the laptop, I was able to increase my warranty from 1 to 2 years for free, so I did.
After probably a couple of weeks I noticed that the laptop was getting real hot, after longer usage. But according to the manual this was normal.
I did use the laptop for gaming, but also 2 months for a gaming study. So I did take it several times to school in a backpack.
After not using it for school anymore I reinstalled Windows Vista 32 BIT
At a very point not sure when precisly I noticed that it wouldnt turn on (probably same problem as I have now) but I was really relaxed about it, tried it later, and somehow it did work again. This happend perhaps about 5 times in total.
Knowing something was wrong, I took it back to Shape Computers. They checked it. (Not showing me what they did to it) But they told me I had nothing to worry about.
After about 2 years I actually sold this laptop to my mom. She used it a couple times (she is like realy noob, just about computers in generally, not even knowing if she should double click icons or not) She took it with her a couple times on trips, and they after about 2 years and 2 months ... this problem happend.
My mom knows a guy, and a friend of that guy, works alot with broken laptops, which told me that the problem was the _+motherboard+_.
I decided to take it back to the shop. After a long progress being down there (about 6 to 8 weeks)(Me going to the shop like 15 times). The shop managed to tell me it was the motherboard. That the motherboard couldnt be fixed and that a new one would be way to expensive.
+(I Known at this very point, after getting the motherboard back, that this laptop was not screwed open yet. The screws were still brand new.)+
Funny information(not for me), during this period of about 8 weeks, they actually told me lies like ... I left a message at your voicemail, I DONT HAVE A VOICEMAIL ... sorry for the caps but im still xxxxxx about those lies.
So still believing the shop ... my laptop is gone .... dead ... but then since last week, I started looking into the laptop myself ...(Fixing)

Ok, the company did not reply at all ... I ended up sending another email. And they did reply with a automatic message. Now weeks later still nothing more then that auto reply.
While I was waiting I contacted another guy that knows alot from these laptops. Getting a new part would cost me about 300 euros, and thats just the part, not even replace time.
Considering the toshiba help I have gotten ... (pretty much none) in these last years.
I declare my laptop dead. And decide at this very moment, that I (ofcourse) never will buy toshiba hardware again.
I might pay a bit more at my Dell computers, but the support in the last 8 years with 5 different computer systems and 1 laptop. Has been perfect in compare to the toshiba support I have gotten in the last 3 years, which just fails.
Thx tho all you guys for the replys.
Danny Visser

Blue screen of death on Toshiba Satellite A215-S742 System Unit

i got the blue screen of death on my laptop. whenever i turn on my laptop, it loads up until the login page. then the blue screen of death appears and my laptop restarts and repeats. i have to do a hard shutdown. i can go into safe mode but i can do a system recovery (there are no recovery dates). even when i go into recovery mode, the blue screen of death appears after about 30min to an hour. i've tried updating the bios but it didn't work. i also tried using bootable cds with rescue programs but the cds dont boot (maybe im booting them the wrong way). what other ways are there to try to fix my laptop. please help!!!!!

Satellite A215-S7422
We need to know the Stop code on the blue screen. If there is a file name mentioned, we want that too.
You can prevent the rapid disappearance of the blue screen during a normal boot by choosing this at the F8 Startup menu.
Disable automatic restart on system failure
-Jerry

Black screen after login on Satellite L350-20Q (normal mode)

My Satellite L350-20Q run Vista basic.
After login that is normal I go to the turning arrow then to a permanent black screen when I start in normal mode.
In safe mode I have a normal behaviour and I can work. Spybot report no malware present. But my Avast antivirus does not seems to work in safe mode.
Do you have any idea of this problem ?
A fellow has advised me to update my graphic drivers which is presently Intel Corporation 12/06/2008 version 7.15.10.I502 for Mobile Intel 4 series express chipset family. What is the URL and the filename to download the most recent driver ?
Message was edited by: nigelle normal mode added in title.

1) I have already done a roll back but without success
2) total reinitialisation and updates is a long and tedious process I wish to avoid if possible.
Downloading and installing a new driver is fast so I prefer to try this before even if the probability of improvement is low. Where can I find the driver for graphic ?
3) I bought this lap top in June and Win7 was released in September or October.
All manufacturers had promised a free update to Win7.
But after the release of Win7 my laptop was not in the eligible list may be only because it ran on Vista basic and they were not Win7 basic and Toshiba did not want to pay for the upgrade...
Not very honest !
I dared not to buy a Win7 license because I think that Win on a laptop is a slightly modified version.

Satellite U500-1E0 - Webcam shows only black screen

Hi everyone,
I have this problem, my webcam doesnt work. It has a blue light on which indicates that it is running but it only displays black screen. I've tried updating software, uninstalling it, reintstalling again but nothing helped. I even downloaded a new driver from Toshiba website but nothing.
Please, does anyone have any kind of solution to this problem?
My laptop is Satellite U500-1E0
Thank you
Email: [[email protected]]

Hey,
If the webcam shows just a blank screen I could imagine its just a wrong webcam setting.
On Toshiba website I did found a useful article I think:
[How to change the settings for the integrated webcam if the image is very dark or black?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=59]

Satellite A100 has a black screen and won't load into the Bios

I bought a Satellite A100 - (model psaa8c-0fh00e) about 5 months ago. it was left on over night which is not uncommon and when i came back to use it about 15 hours later it was just a black screen. moved the touch screen and its keys and nothing happened. so i cold boot it and it turned off. i then turned it back on like normal and the notebook turns on but the screen is completely black. it's not even loading the normal Toshiba Bios screen.
Now my question: is if there is any way I can fix this, i am familar with computer and parts. I just don't get this one cause i've never had to reflash the bois or anything like that. I'm just not sure how to turn and i really don't wanna have to take it into a shop, any suggestions would be helpful.
thanks in advance.

Hi Conrad,
If your A100 powers on normally (HDD spinning, optical drive LED flickers, fans turn etc.) then I would suspect that your LCD or FL Inverter has failed. You can check this by connecting an external monitor to the notebook to see if that shows the normal display.
On the other hand if there is no activity at all from tour notebook when you power it on then I would imagine you have an internal hardware fault, possibly the main board, which will need to be checked by a Toshiba Authorised Service Partner since the unit will still be covered by the warranty if it is only 5 months old.
regards,

Satellite Pro L300 - Black screen flashing cursor

Hi all,
I have a Toshiba Satellite Pro L300 laptop running Vista.
The client brought it in because when it boots it goes to Toshiba splash screen then goes to black screen with flashing cursor in left top corner. I have connected external monitor with same result. Swapped out RAM as well.
Have run Memtest (passed), Seagate HDD long test (passed), Ultimate boot CD, and Winternals with no success.
*F8 does not work* and nor does Factory recovery.
Can get into BIOS F2 and F12 no problem and the HDD is listed there.
I reinstalled Vista from CD and when rebooted it goes back to flashing cursor. I have attempted Startup repair from Vista CD and System restore. FixBoot from Command Prompt and FixMbr as well with the same result.
I have a feeling it may be a corrupted CMOS? It is like the OS installs properly, but the computer loses it's memory on reboot of where the OS is located?
Is the CMOS battery easily accessible and removable on this model?
Has anyone encountered these symptoms? Is it fixable cheaply?

Hello
If you have clients I presume you are some technician and hope you have some hardware parts in your store.
Have you tried to set BIOS to default settings and check it again?
If possible try to exchange HDD and test the functionality again.
Can you use notebook with Linux live CD (HDD not needed)?
To be honest I dont think problem is BIOS and, in my opinion, CMOS battery exchange is not necessary.
Test it please with new HDD and post some feedback.

Brand New Out Of Box Satellite C655-S5307 Will not turn on , black screen

I got this http://us.toshiba.com/computers/laptops/satellite/C650/C655-S5307/
A Toshiba 655-5307 laptop for my sis for Christmas.
She said she charged the thing overnight and went to turn it on, the green led power light came on I heard fans come on, black screen then shutdown.
I got this laptop 1300 miles away while I was working out of state thought it would be a great gift.
Please tell me this is a minor problem and easy to fix

try to keep turning the laptop on while it has a charge and is unplugged until the battery completely dies and leave it to sit for 5 days unplugged but with the battery inserted. Dont touch it or try to turn it on while it sits and the batt loses its charge. Then plug it in and see the orange charging light. immediately hit the power button. The pc may try to boot and fail, but it might actually boot for real! mine did. I have seen this problem in this particular model posted all around the internet. But it seems to turn on only if the battery is completely dead. hmm.

Satellite L750 black screen on start up!

After using my new Laptop for three weeks (and only for 3 hours per day) suddenly one morning I pressed the start button and the only thing I got was a black screen with nothing else .No cursor , no sound , nothing at all , only black screen. Please I need help

I have the same problem with this Satellite L645-S4102. No Toshiba splash logo on startup. Just a black screen. There were BSOD problems before I got this laptop but I can't even get the laptop to bootup to even try and repair it. The laptop is out of warranty. On startup, it checks for usb bootable or DVD bootable disc (lights come on, but that's it). any help would be greatly appreciated. I tried taking out the batteries and leaving it for over an hour, held the power button to drain any static electricity, then put the lithium battery and laptop battery in and still get the same results.

Satellite L300D - Black Screen on start-up

Hi Guys, I need some help please. On Thursday I was on my computer and noticed the time was wrong I thought I must of done something wrong and was going to fix it. I went to restart my computer but it wouldnt boot just had a black screen. I knew I hadnt damaged the screen. After a bit of googling I read about taking the battery out and plugging the charger in and low and behold it worked!
On Friday I charged my battery up for an hour and put it in the computer and that worked too so I thought the problem was solved.
Unfortunately today my computer will not start at all with or without the battery in still get the black screen. The fan is going but apart from that its very quiet. I tried putting the cd in to see if that would do anything but it didnt.
Any suggestions please?

When I first got theToshiba Satellite, it came with Vista. It was UNUSABLE! I mean that I would have to restart it by removing the battery and disconnecting all power every couple of hours.
Toshiba wouldn't help me and microsoft would not help me.
They both blamed each other. So after paying over $700.00 I was disappointed.
After a year of struggling, I found the drivers for windows XP and installed Windows XP. The laptop was suddenly fast and it worked.
I don't like how hot it gets and the noisy fan on most of the time. A friend has a LENOVO laptop that works very good, and is very quiet.
I doubt that I would ever buy another TOSHIBA again, mostly because they did not support me when the laptop was unusable right out of the box.
Also 3 years is too short a period of time for the 4700.00 Laptop to go in the landfill!
Pathetic.

Black screen in Satellite A215-S7464

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