Black screen on ipod 5 touch

2 week old ipod 5 touch won't work - black screen appears - tried charging, holding down "on/off" button. holding down "home" button, charging on computer (itunes won't appear), but nothing seems to help.  Any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • Black Screen On iPod Touch When Trying To Restore

    Hi,
    I was trying to add some purchases to my iPod tonight from my computer to my iPod Touch 4 Gen. I plugged my iPod in as normal and when iTunes opened, it asked me if I'd like to update some software. I got most of the way through this when it told me that it couldn't update because it had encountered an error. So I unplugged my iPod and as soon as I did that, the 'connect to iTunes' screen came up. So I did reconnect the USB but the screen wouldn't disappear and iTunes wouldn't recognise my iPod.
    So I Googled the possible causes and solutions and it turns out that a lot of people have had the same problems ith the recent update and most suggested that those with the problem should try to get it into restore mode by holding down both the home and sleep button to turn it off, then disconnecting and reconnecting the device and then restoring it via iTunes. I tried the first step of this, but once I had let go of the buttons after the ten seconds, the screen was still black and now it won't do anything. Although Itunes still won't recognise my iPod, my computer is still making the noise as if it is connecting and it makes the disconnect noise when I remove the charger. But still not a flicker from the screen.
    I'm not brilliant with computers and so any solutions I have found online have been too complicated for me to follow. But I'm terrified that my iPod is now broken and I need to fix it a.s.a.p.
    Please help folks!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • White screen/black screen on ipod touch

    I have the 'white screen' problem. I have tried to restore through itunes but ipod touch does not respond and the screen goes black. When I simultaneously hold the home and on/off buttons down, sometimes it responds, sometimes not. Very inconsistent results.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Black  screen on ipod touch

    My ipod touch screen has gone completly black.  it is charging and it is turning on as I can hear it.  Is this a broken ipod or can it be fixed?

    Hey Just what I needed,
    Thanks for the question. I understand you are experiencing issues with your iPod touch. The following article may help to answer your question:
    iPod touch: Hardware troubleshooting
    http://support.apple.com/kb/TS2771
    Display has no backlight or dark screen
    1. Try turning the iPod touch off and then on again.
    2. If the issue persists, try to reset the iPod touch while it is connected to power.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks,
    Matt M.

  • White screen on ipod touch can not turn it off.

    White screen on ipod touch 4th gen 8 gb and cannot turn it off

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • How much is it to replace screen on ipod touch generation 5?

    How much is it to replace screen on ipod touch generation 5?

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
    iPod Touch Repair – iFixit

  • Is there any differences between black and white ipod touch ?? only the color or there are hardware differences?

    is there any differences between black and white ipod touch ?? only the color or there are hardware differences?

    You're welcome.
    What?
    Sorry, but no. The parts are identical with the only difference being a white housing or a black housing.

  • White screen on iPod Touch

    Is there an "Apple recommended" way to recover from the stuck "white screen" on iPod Touch?

    Yes. See the white screen topic of:
    iPod touch: Hardware troubleshooting

  • White screen on ipod touch tried holding sown bjuttons  nothing working  ned help

    white screen on ipod touch. tried holding buttons. dont work. need help.

    If your iPod is covered (insured) I would suggest taking it to Best Buy and see if there is anything they can do for you. Maybe try plugging it into iTunes and see what happens.

  • HT1212 My iPhones screen is broken(a black screen and the touch function does not work). I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

    My iPhones screen is broken(a black screen and the touch function does not work).I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

    i don't see a way for you to back up your phone, because it will require you to unlock the phone. 

  • Screen on ipod touch freezes and then goes white.

    Screen on ipod touch freezes and then goes white. Ihave restarted it and restored it but it didn't work. Anyone know what is wrong with it and how it can be fixed?

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • HT3302 what is the cost to replace a cracked screen on ipod touch gen 4

    what is the cost to replace a cracked screen on ipod touch gen 4?

    Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • HT1459 my screen has gone black from my ipod touch but its still on and sounds?

    My ipod was recently fixed because the screen was cracked then like two days later i drop my ipod but the fall wasnt even that bad when i check to see if my ipod is ok i notice that my screen is all blac but my music was still playing i tried iMessaging myself throuch my sisters ipod and it sounded i also tried facetimeing myself and my screen was all black but My sisters ipod saw me perfectly i also noticed my ipod was making very weird noises during the face time. i tried charging it but nothing happend. My sleep button doesnt wor either. Please help me!!!!!

    Hello susilovesyou1,
    I would be concerned too if my iPod touch only displayed a black screen.  I found an article with steps you can take when you experience and issue like this:
    Display has no backlight or dark screen
    Try turning the iPod touch off and then on again.
    If the issue persists, try to reset the iPod touch while it is connected to power.
    My issue is still not resolved. What do I do next?         
              Contact Apple Support.
    You can find the full article here:
    iPod touch: Hardware troubleshooting
    http://support.apple.com/kb/TS2771
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Since updating my phone to the new iOS 7 latest update my rear camera only shows a black screen and my touch no longer works?

    does anyone know how to fix this? I've tried the restarting my phone and closing down the camera app but it still doesn't work

    Hi MLucas22,
    Thanks for using Apple Support Communities.  I would recommend this article for troubleshooting your touchscreen:
    iPhone, iPad, iPod touch: Troubleshooting touchscreen response
    http://support.apple.com/kb/ts1827
    For the camera issues, this article may help:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Camera isn't functioning or has undesired image quality
    If the screen shows a closed lens or black image, force quit the Camera app.
    If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tappingSettings > General > Restrictions.
    Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
    Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
    Try turning iPhone off and then back on.
    Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
    Try to remain steady while focusing:
    Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center.
    Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
    Video: Adjust focus before you begin recording. You can also tap to readjust focus while recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll.
    Note: Video-recording features are not available on original iPhone or iPhone 3G.
    If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
    Cheers,
    - Ari

  • Screen of ipod touch doesn't react

    At least the Ipod isn't older than 3 wekks and since one week the whole screen is black. It looks like a severe image interference and i'm a bit desperate now. I tried to restore it but i can't see a picture on my ipod neither the pc reacts on it. It shows the mistake 1604. Can someone please help me?
    Greets Carmen

    Try here..
    iPhone and iPod touch: Troubleshooting touchscreen response

Maybe you are looking for