Black screen on my iphone 5

I have a black screen on my new iphone 5 and can hear all the txts and stuff coming through but i cant see them, what should i do?

Hi,
The hold button for 20 seconds did not work for me, but this will solve your case if you are using iCloud.
Steps:
1. As you need to restore to factory via iCloud, you need to wipeout from www.icloud.com as you can't do that from your phone.
2. When done you will see you screen working again after all have been deleted and phone is back to factory settings.
3. Then add your data to your device (username and password iCloud), take backup from iCloud and you are back again!
I hope this solve your case!

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