Black screen - Touchsmart problem

I have one Touchsmart 310-1120la the screen remains black powered up, but I hear as booted normally,my operating system is windows 8.
I need a quick solution, thanks.

Hi Luiszam, sorry to hear that the screen is blank on your computer after boot up. I have done some research and I have found a document that troubleshoots this issue specifically. Please click on the link that I have provided to get to the document.     http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02217843&lc=en&product=5053522&tmp...
If this does NOT resolve the issue, please feel free to write back for additional instructions.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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