Black screen when I look at ipod shuffle in source list

I finally got my computer to recognize my ipod shuffle and got the message, "This ipod shuffle is linked to another itunes music library. Do you want to change the link to this itunes music library and replace all existing songs and playlists on this ipod with those from this library?"
I said yes because I accidentally erased my other library, and it showed me the preferences tab and the content tab. Then I clicked on my library and clicked back, to find this:
http://i24.photobucket.com/albums/c18/BYUIBeauty/blackscreen.jpg
a black screen, with no tabs or anything. Has this happened to anyone else? How do I fix this? I'll be calling applecenter tomorrow, but please if you know how to fix this, I'd greatly appreciate the help.
Thanks.

okay, I realized the reason for my black ipod shuffle screen was because when I tried to put songs on my shuffle, this error message showed up:
http://i24.photobucket.com/albums/c18/BYUIBeauty/WhenItrytoupdatemyshuffle.jpg
I finally got to the screen where I could click on preferences and restore my shuffle, and I've been trying unsuccessfully to do so over and over again. It freezes up nearly every time I try to do it, taking longer than the average 2-3 minutes to finish. I got it to finish once, then got the error message I think everyone else has been getting, the 1418.
Maybe this means I need to switch back to CD's. bummer.

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