Black screen when I try to rent a movie from itunes

I've paid for and downloaded a rented movie from itunes. I now have 24 hours to watch it, but I can't get past a black screen. Basically after pushing play itunes seems to almost freeze. Any ideas?

Ask for a refund?
http://www.apple.com/support/itunes/store/browser/

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HT1657 When I try to rent a movie from iTunes on my Apple TV it says the purchase could not be completed. My password is correct as well as my location and other information. What is the problem?

When I try to rent a movie on my Apple TV it states that the purchase could not be completed. My password is correct and location, user id, and other settings are correct. What is the problem?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When I try to play purchased movies from iTunes on Apple TV I get image but the sound is just a horrible clicking?

When I try to play purchased movies from iTunes on Apple TV I get image but a horrible clicking as sound?

Hi there,
You may find the troubleshooting steps in the article below helpful.
Apple TV (2nd and 3rd generation): Troubleshooting audio issues
http://support.apple.com/kb/TS5150
-Griff W.

When I try to rent a movie from Apple TV, I'm told it will be 3 hrs. before I can view it. I hit return on the menu button; attempt to Play; then told it will be 5 hrs. before I can view the movie. What's up with that?

When trying to rent a movie from Apple TV, I'm told it will be 3 hrs. before I can view the movie; then told 5 hrs., etc. What's up with that?

Welcome to the Apple Community.
I'm not sure if you are referring to how long it's taking or why it varies.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
If your internet speed varies, the time will be recaculated from time to time.

Cannot connect to iTunes error comes up when I try and download a movie from iTunes. What do I do?

I tired moving the date and time ahead by a few years. I changed my DNS to 8.8.8.8 - nothing worked. Any suggestions?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Try to rent a movie from iTunes

iTunes Store said a need to vefication

Login to your iTunes account and check all info. Something isn't correct.

I can't upload Iphone 5 video or send it in an email. It will play in iTunes but just gives a black screen when I try o email. I get an error message when I try to upload. Any Ideas?? I've already reinstalled OS X

It will play in iTunes but just gives a black screen when I try o email. I get an error message when I try to upload. Any Ideas?? I've already reinstalled OS X

Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file...Now I've got a new iPad and need the User Guide which is only available inPDF

Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file using Safari...Now I've got a new iPad and need the User Guide which is only available in PDF and FireFox will not work.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Some snaps show up as black screens when I try to view them as single pictures.Even when I run them in slideshows they show up as black screens.These are jpeg files.How can I avoid this happening?

Some snaps show up as black screens when I try to view them as single pictures.Even when I run them in slideshows they show up as black screens.These are jpeg files.How can I avoid this happening?

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Why do I get only a black screen when I try to download PDF files?

Why do I get only a black screen when I try to download PDF files? I have the latest version of Adobe Reader.
This problem just started a few weeks ago.
I am still using Snow Leopard.
I have tried using Firefox instead of Safari, but still get the black screen.

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Black screen when i try to record on imovie??

Its the subject line exactly : why do i get a black screen when i try to record on imovie?

Its the subject line exactly : why do i get a black screen when i try to record on imovie?
Could you explain what you mean by "try to record on iMovie?" Are you referring to imports or exports here?

HT2404 black screen when i try to download

i gat a black screen when i try to download from the apple web site or from flashplayer web site i recently uploaded loin on my mac could this be whats causing this can you help me please.

Another possibility to to use the Schubert PDF plug in. It has been around for years and works great.
http://www.schubert-it.com/pluginpdf/
I do not know if it will work in Lion but it does work in Snow Leopard.
Steve H

Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

Downloaded a movie from iTunes to my iPad. 2 minutes into the movie it stopped and My Videos is stuck in black screen mode. So basically rented a movie and never watched it.

The EXACT same thing happened to me last night! Rented a movie; it had barely started and then froze. When I touch the video app icon, all I get is a blank, dimly lit screen. None of the other videos I own will display either. Was your problem ever resolved?

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

HT1657 when I try to watch the movie from my iPAD on tv monitor it says that 'this device is not allowed'. Is there any way to watch in tv monitor a rented movie from iPAD?

when I try to watch the movie from my iPAD on tv monitor it says that 'this device is not allowed'. Is there any way to watch in tv monitor a rented movie from iPAD?

Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
Using current version IPad mini.
Ios7 is HUGH PIECE OF CRAP!!!!

Black screen when I try to rent a movie from itunes

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