Black screen when opening certain memos

I sincerely hope someone can help me with this. I have a Palm TX. I saved some important login information within a memo that unfortunately I can no longer get to. Whenever I try to open the memo, the screen goes black and it is like the system is in a reset mode. Not until I hit the reset button on the back of the unit am I able to get back in. A few other folks around me at my job who received the exact type of unit have similar occurrences and some have had to do a hard reboot to get rid of the offending file to which I am hoping to avoid. I thought of just deleting the file itself but I am unable to select it or else it will cause the screen and system to shutdown. Is this a virus? Am I going to have to do a hard reboot? Can someone please help me with this one. Thanks in advance.
Christian
Post relates to: Palm TX

Sounds like a data corruption, you might want to look into DbFixIt from www.pimlicosoftware.com/dbfixit.htm
Post relates to: None

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