Black Screen when trying to view videos that use Flash Player

Hi all,
Sometimes when I'm trying to view videos on Youtube or BBC iPlayer, which use Flash Player, I'll click play and after around 2-3seconds of the video playing, my screen will go black/dark blue and the audio will stop. I'm then forced to hard reset my computer as no keyboard shortcuts work. This is starting to annoy me. Any help would be appreciated.
I have the latest Catalyst, 12.1, the latest Chipset and BIOS. I have even tried re-installing Windows to no avail. I have also tried uninstalling Adobe Flash Player using your official uninstaller and then re-installing and yet I still get this problem.
System Specs;
AMD-FX 4100 Quad Core Processor @ 3.6GHz
8GB Corsair 1333MHz RAM
320GB Samsung SpinPoint HDD
Powercolour Radeon HD 6870 1GB
ASUS M5A97 PRO Motherboard
OCZ Fatal1ty 750W PSU

Your video card should be fine for GPU acceleration, but to rule this out can you try disabling hardware acceleration to see if that helps?
How do I disable or enable hardware acceleration?
If this works, please open up a new bug report so we can take a further look.  Here's a page that describes what we'll need.
How do I troubleshoot and report problems with Flash Player Video?
Thanks,
Chris

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