Black screen when using BBC iplayer on iPad

I've recently purchased a 64G wi-fi iPad. When watching BBC iPlayer on my iPad the screen goes black after a few seconds but the audio is still audible.
Any ideas as I've just bought Apple TV to watch iPlayer on via my iPad.
Kind regards

I am having the same problem. I've tried the reset as suggested above and tried to watch through the Internet on the iPad rather than through the app. I have also changed my auto lock to never. This very frustrating. The audio streams perfectly but the picture is lost after 2-3 mins.
Any help would be greatly appreciated.
Thanks.

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Error message when streaming BBC iPlayer via iPad

I'm using ATV (v7.0.3) to view BBC iPlayer (v 4.5.0.64) content via an iPad Mini Retina 2 (IOS 8.1.3) so everything is up to date.
I can watch programmes directly on the iPad from BBC iPlayer either by streaming or downloading. Both work OK.
When I try to watch streamed content via Apple TV via Airplay, I get a message "An error occurred loading this content. Try again later." Every time. If I mirror, the quality is very pixelated, juddery and keeps stopping, so is really unwatchable.
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I can't understand why it plays perfectly on the iPad but not on ATV. Any ideas please? I see that this question has been addressed before but never adequately answered, and not in the last year.
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Lesley Fenton1 wrote:
We do use a VPN service (for BBC iPlayer and for Netflix) but that shouldn't really affect anything.
Of course it will, using anything other than what is supplied by your ISP is going to introduce streaming issues

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Black screen when using BBC iplayer on iPad

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