Black Screen with a live cursor and Please Wait Freeze

So after having my computer remove internet functionality when I did some HP updates I System restored back before them fixing the issue. Now though, it continues to give me Please Wait then freezes for about 6-8 minutes, and it will finally go to the log in screen but after sliding the main image and screen back to get to the log in it gives me Please wait for another 6-8 minutes. Once I get to the log in screen it freezes momentarly and then it allows me to log in. After clicking submit or enter it will freeze on Welcome for a long while, the time is not consistent, and once it gets to the desktop it is black, the pixels are live but just not changing. The cursor is also live and working but there is nothing to click. The windows buttons do not work to get to the tiles with everything on it. I have tried to restart it about 7-8 times but it just continues to freeze. After about 30 minutes of being on black screen the desktop bar loaded but it isn't loading fully. CRT, ALT, DLT, works but Task Manager doesn't load. If I relock it restarts the black screen process. Anyone know how to fix this?

Hi,
Have you tried running a hard drive test on the computer?
To run the Hard drive diagnostics you need to Tap Esc as soon as you Power on the notebook. It'll show you the Startup menu. Select F2 and run hard drive quick test and let me know what happens..
Testing using HP PC Hardware Diagnostics : Testing using HP PC Hardware Diagnostics (UEFI)
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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Black Screen with a live cursor and Please Wait Freeze

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