Black video windows in iTunes 11.1.5

since update to iTunes 11.1.5 on Windows 7 - 64-bit, I got a black video window after starting a movie from store or bibliothek (trailer and also own videos). iTunes 11.1.4.62 works fine on my other Windows 7 in a virtual machine, but I don't have the installation setup file for this version, just 11.3, 11.1.12 and older versions 10 and 9. On my Windows XP computer iTunes 11.1.0.126 works fine and videos can be watched, but not in connection with my TV (using a HDMI cable)
10 days ago I made a graphic driver update from NVIDIA "335.23-notebook-win8-win7-64bit-international-whql" for a GeForce GT 230M, but I could not beliefe there is a connection.  Windows software is (always) up to date on my notebook computer, also any other 3th party software.
I reinstalled all iTunes components are described by the support, but there is no further solution.
Regards
hftango

problem solved, NVIDIA graphic driver, the latest version 335.23 was debt. I reinstalled one of the previous versions 326.80 and now iTunes displays videos as usual and perfect. It is not always the best, to have all software upto date, to the contrary it can be fatal, although all support assistents recommend this.
hftango

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