Black/White Monitor Death

I have an HP Pavilion Slimline which frequently locks up suddenly going to white/grey/black screen.
1. This happens in Windows
2. This happens in Windows Safe Mode
3. This happens on pre Windows environments (e.g. Setup when viewing BIOS)
The PC is running Windows 7. It had this problem recently so Ive updated the NVIDIA gfx drivers with no effect.
The computer frequently looses/forgets the time/date (sometimes zero zero, mostly hours out).
Ive cleaned the inside of the PC. The monotor is fine (connected via HDMI to a monitor). Due to the fault happening in Safe Mode and BIOS screens I suspect hardware rather than software. Would the CMOS battery/clock.issue be an indicator?
If I disconnect the monitor it goes back to No Signal then when I reconnect the fault colour at the time returns
Help greatly appreciated.

Hello,
Go to  menu > System Preferences... > Universal Access > Seeing tab and uncheck the "Use grayscale" option.
cheers
mrtotes

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Hello,
Go to  menu > System Preferences... > Universal Access > Seeing tab and uncheck the "Use grayscale" option.
cheers
mrtotes

Email Stops Sending - Constant Spinning Black & White Wheel

I mistakenly attempted to send a large attachment (over 30mb) and since then (10 hours ago) my email account has the spinning black & white wheel spinning. I am able to receive emails, but not send.
When looking at the Activity Monitor, the Network traffic is high. When I force mail to quit, Network traffic trails off.
I've deleted the Outbox.mbox as an other post suggested, but this didn't solve the problem.
The email account causing the issue is a gmail one, setup with IMAP.
Have checked the Mail/Preferences/Outgoing Mail account, and all looks well.
Any suggestions?

You will probably be able to correct this by going to your web interface page for your ISP mail and delete the offending e-mail file from there. I've had this happen a couple of times. And doing this cleared it up. Gmail is a particularly egregious culprit with things like this. Once it gets stuck, you almost always have to go to the web interface to clear up the problem.
Good Luck.
Jon

IPOD Color- Corrupted- restored- black/white menu+not working (WinXP)

I got an iPOD Color Display last year, few days ago, it started going nuts. Windows were not recognizing etc.
After the restart-reboot-restore it has a Black/White GUI and still windows can not recognize it. Windows say that it is a generic USB hard drivem iTunes say that it needs to be restored (and after every restoration, it needs to be restored again, and it is not working anymore, even if it is alive).
iPOD's screen shows the exclamation mark over an envelope.
HELP!!!
Is there any advance utility, which for example, could make iPOD an image of a filesystem, in order to everything be overwritten (factory settings)

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

My iPod displays black & white battery charge icon and sad iPod face. help!

I plugged my iPod into an older iMac; it froze and had to be restarted.
I restarted it and started listening on shuffle.
It would skip through all of my songs without me pressing any buttons.
I restarted again and it worked fine.
I came home and plugged it into my 10.3.9 iMac and the tracks started skiping and barely playing on iTunes.
I tried to eject it, but it wouldn't...so I unplugged it.
I then restarted it, but after the silver-on-black iMac icon came up, the sad iPod face showed.
So I pluged it back into the computer. It spontaniously restarted when I tried all of the steps of restarting and reinstalling.
Then it just displays a black& white old battery charge icon with a thunder bolt that flickers on the screen now and then.
And continues to restart itself with first the apple icon turning into the sad ipod face and then into the battery charge icon.
I really do not want to restore my iPod. I am hoping to keep my files but at this point, my future is bleak.
This happened last night. They said it might just be my battery so I kept it plugged in for about 10 hours. Nothing.
What can I do?
Please, please help.

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

G5 Black & white video when booted from install DVD

It has been years since I installed 10.5 on our G5 so I can not remember if this happened back then but think it did.
When I boot from an install DVD (both the original G5 DVD with Tiger and the MacOS Leopard DVD) the video output drops to 1-bit (dithered black & white) which makes it very hard to discern the text on the shaded buttons in the GUI. The video card is fine - when I hold down the Option key on boot to select the DVD the video is full-color, but as soon as it switches to running from the DVD the video becomes low-rez dithered b&w.
Anyone else see this issue and suggestions on resolving it? The display is a Dell 17" wide model. I don't have another display that is easily swappable to see if it's a problem with it or the Apple DVI-to-VGA adapter.
The G5 tower is a first-generation 2x2 (2CPUs, 2GHz) with 2 DVI ports on the video card (can't recall which card I ordered back then).

Great to hear, thanks for the report!
I suspect what happened, was that the Install also changed some PRAM or NVRAM setting, those are where number of colors are held.
Some earlier Macs store these settings in PRAM:
Status of AppleTalk
Serial Port Configuration and Port definition
Alarm clock setting
Application font
Serial printer location
Autokey rate
Autokey delay
Speaker volume
Attention (beep) sound
Double-click time
Caret blink time (insertion point rate)
Mouse scaling (mouse speed)
Startup disk
Menu blink count
Monitor depth
32-bit addressing
Virtual memory
RAM disk
Disk cache
http://support.apple.com/kb/ht1379

CS6 - Why is my rendered timeline playing back as black/white and flipped vertically?

This doesn't make any sense. It only happens inside of the preview monitor in Premiere Pro CS6. When my footage isn't rendered yet, it plays back just fine, but when I go to render everything in the time line, it makes everything flipped vertically and black/white. When I export a render to a file, it's completely fine. This only happens in Premiere and not AE or Prelude.
I'm using a PC, Windows 7 64-bit. My computer has quad-core i7 running at 3.8ghz, 16GB of RAM, and a 1GB GPU. I just upgraded from CS4, where I never had any of these issues in Premiere. Thanks!

There have been other messages (not exactly like yours) indicating that CS6 is enough different that you will need to update your graphics card driver
Do NOT let Windows update do this... go directly to the nVidia or ATI site and find the most recent driver for your (un-named) 1Gig GPU

Qosmio X875-Q7290 Black Screen of Death

Hey everyone,
My dad purchased a Qosmio back in 2012 for work. It's a powerhouse that can pretty much accomplish any job. Here are the specs, and then I'll get into my problem:
Operating System: Windows 7 Ultimate 64-bit
System Model: Qosmio X875
BIOS: InsydeH2O Version 03.72.306.30
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 16384MB RAM
Card name: NVIDIA GeForce GTX 670M
Display Memory: 4095 MB
My dad passed shortly after he purchased the laptop so I then took it over and brought it to college with me. There was an incident where my motherboard completely fried and Toshiba fixed it for me. I was extremely greatful and left notes for the staff in my box when it shipped to Toshiba, haha.
It's been over a year since that incident and now I have come across another. I'm a heavy gamer and, until 4 days ago, have had a flawless experience. The black screen of death has only emerged recently and seems to be increasing in frequency.
Usually this happens when I am gaming, however it has also happened when the computer is simply idle. Everything will be running just fine and suddenly the screen will go black, the keyboard becomes unresponsive, and if there was sound it is stuck in a loop. The only way to remedy the situation is to hard shut down the computer and restart it.
Since the first incident I have been diligent in monitoring heat which has never gone over 71c even in my heaviest of game play. I have also uninstalled and re-installed the most current video driver. I have run multiple virus checks, I have cleaned the computer inside and out, defragged the harddrive (Well not really out of the ordinary I do it every wednesday), and have also done general clearing and cleaning of any unnecessary files.
Still, no matter what I do, I am getting this Black Screen of Death. I have followed many guides and suggestions which have done nothing. When I reinstalled my video driver I did, atleast, get about 1.5 hours of gameplay which my heart was then crushed because it happened again.
I am WELL over my warrenty... And can not afford to take my computer to a profession / send it in to Toshiba. I'm moving soon, as I have just finished college, and have yet to find a job.
Any advice or questions are welcome.
Thanks in advance.

It's hard to know for sure, but it does sound like a hardware failure that would require servicing. RAM would probably be an easy place to start if you were looking to do hardware troubleshooting yourself.
As an aside, if you just copy WoW to an external drive and copy it back, it'll work without needing to go through a lengthy install/download process. You'll need to install the Launcher though of course. In fact, D3 works the same way. You might already know that, but it makes it easy to back them up.
- Peter

2013 MacBook Air black screen of death

My wife's MacBook Air (late 2013) suffered the Black Screen of Death. Looked at the Mac forums for advice, looked at some YouTube videos about changing the battery, was on the verge of ordering a new battery from Amazon. My wife took it to the local Best Buy, and they said they'd be glad to fix it for just $200. Called the nearest Apple Store, got a recording that said I could buy time just to talk to tech support. Finally called Computer World in Appleton, Wis., and talked to Jack. He said it sounded like the latest OSX install wasn't complete. Told me to restart with shift key down, hit right arrow and then the return key, type in the password (even though the screen was still black), hit return again and BINGO! The screen came back on, showed OSX had 2 minutes left to install! All's right with the Mac again thanks to Jack the Mac Guy!

"they said they'd be glad to fix it for just $200.": That's a lot for a simple OS reset...

MacBook - Black & white image on TV

Please can somebody help with connecting my MacBook to a Sony trinitron TV
I have a new MacBook and I'm using the following set up to connect to a 5 year old Sony TV -
Apple mini-DVI to video converter into S-video lead connected to S-video to SCART adaptor - problem is that I only get a black & white image.
Can anybody help = please?
13" white MacBook Mac OS X (10.4.9)

Hi essman,
As S-Video cables send their chroma (colour) and luminance (brightness) signals separately it sounds as though the problem may be found either in your S-Video cable or in one of the S-Video connectors. If only the luminance pins/wire was working correctly your video signal would appear to be in black and white.
To ensure that the SCART adapter is not the problem however I would recommend testing with a composite video cable (also known as an RCA.) With that cable the entire video signal is sent over the one pin, so you either get video or you don't. If over that connection it's still black and white, I would say the blame lies with the SCART adapter.
Hope this helps!
Jason

Black & white screen using DVI-to-Video adapter

I've got a strange problem. I'm connecting my MacBook Pro to a Sony TV using Apple's DVI to Video adapter and a composite video cable.
As soon as I make the connection, I see the Mac's screen appearing on my TV, but it is in black & white! And it flickers a little every few seconds. The only way to get to a colour screen seems to be to re-boot the MacBook. It's quite annoying.
Previously, I've always had a colour picture come up immediately. The problem started to crop up right around the time I installed Snow Leopard, in fact, although I'm not sure whether it's a coincidence or not. And I don't think it's related to my TV. Any thoughts?

same problem here... first time i plug it in after a reboot it's in color. when you disconnect it and try again later it'll be in black and white and there's nothing you can do to fix the problem. only choice you have is to reboot your computer. as you can imagine, having to reboot the computer every time you want to use the adapter is REALLY annoying

DVI to Video is black & White

Hi, I've just bourght a Apple DVI to Video PAL edition to use with my tv, but the picture is in black & white.
Normal you get a black & white picture on the tv if you use ntsc stuff on european tv's, but it is a pal adaptor.
Any sugestions to solve the problem?

I've tried that, but it doesn't help.
Do you, in fact, see the option to select between NTSC and PAL in the Displays System Preferences? (Just to make sure everything is being detected correctly.)
Are you using an s-video cable or a composite video cable? Can you try a different cable and/or port on your TV?
-Doug

I have a macbook latest update & am trying to install flash player 7 will not accept password & I have triesd both administrator password & adobe password & "ok" keeps jumping w/o any message other than hint: black & white" I'm confused & frustrated.

I am a macbook user latest update & cannot get beyond the password - have used Adobe password & administrator password but the "ok" keeps jumping - hint: says "black & white" Very frustrating.

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
If you're still stumped, you may need to reset the password on your Mac:
http://support.apple.com/kb/PH18653
http://support.apple.com/kb/PH14325
http://support.apple.com/en-us/HT201240

I am using an iphone 3Gs and Itunes won't allow me to restore it?!?! help me fix my black screen of death!

Ok, I am trying to restore my iPhone 3Gs to 5.0.1 and when I do, it looks like it is going well until it says that is it preparing to restore, it keeps me stuck at that spinning bar and then after a while it gives me the error 1601 unknown error has occurred. I have tried looking on Google for over 3 hours now trying to find the answer to my problem and sadly I cant find one, I am trying to restore my IPhone because earlier I was playing with it and it ran out of battery and I let it change and walked away form it, I came back 1 hour later and it was still at the boot logo of apple, I waited 2 hours and it did nothing, just stayed with the boot logo. I then put it into DFU mode and it appears in iTunes as in DFU mode and can be restored but like I said above that it just gives me an error. I have looked into Google and tried every way possible and found out that I may have the black screen of death. If you have this problem and found a way other than getting a new iPhone, please contact me on this page because I am not in the mood to buy a new iPhone because this one has an expired warranty.
Also i have tryed all the things in the error support page and nothing works, uninstalled itunes completely and did all that other stuff but still the same problem and i have not found a way to fix this.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Black/White Monitor Death

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