Black Window at Firefox start

Windows 7 sucks. After upgrading {Critical) Firefox works for a couple of days, then when you go to start it, you get the BLACK WINDOW. We used to be able to make Compatible with XP, but that trick does not work anymore. This makes Firefox UNUSABLE, unless you do a SYSTEM RESTORE. Even after a SYSTEM RESTORE, Firefox only works for a day or two.

It is best not to run Firefox in compatibility mode and clear all the checkboxes in the Compatibility tab in the "Compatibility" tab of the Properties window.
You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

Similar Messages

  • When I open firefox (note: I got firefox version 28.0 and Karspersky security 2014) I get a black screen, looking like a command prompt window, in firefox.

    Hi,
    When I open firefox (note: I got firefox version 28.0 and Karspersky security 2014) I get a black screen covering the whole firefox window and it looks more lika a big command prompt window, in firefox. What is it?
    Regards
    Jean

    Huh, that's a new one...
    Can you try Firefox in [[Safe Mode | Safe Mode]] to see if the problem goes away. I'm thinking it's an extension.
    *Run ''firefox.exe -safe-mode'' in the search bar on the Start Menu. (Make sure Firefox is closed)
    Have you added any new extensions recently around the time this started happening? Your system details shows the following:
    *Adobe Acrobat - Create PDF 1.2 ([email protected])
    *Anti-Banner 14.0.0.4917 ([email protected])
    *Dangerous Websites Blocker 14.0.0.4917 ([email protected])
    *Kaspersky URL Advisor 14.0.0.4917 ([email protected])
    *Troubleshooter 1.1a ([email protected]) '''This is default so this isn't the problem.'''
    * Virtual Keyboard 14.0.0.4917 ([email protected])

  • When uploading firefox on my computer, I have a black window. The upload seems fine until I want to open firefox

    I wanted to update firefox. Followed the prompt and end up with a black window. Unistalled firefox, and reinstalled firefox and now I have a black window everytime I open Firefox. What should I do?

    hello, maybe that's an issue with hardware acceleration - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, start firefox into safemode by pressing the shift key while the application is launching & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
    [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

  • Installed firefox update now I get a black window, thanks

    Windows 7 professional.
    I got a notice to update firefox.
    I did it, now all I get is a black window when I launch firefox.
    poor QA on your part

    hello paul, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)
    '''edit: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763 (for win7 32bit)'''
    in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
    [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

  • Using Firefox 5 in Windows 7, once I have Firefox open, I can no longer open a new window using the start button. How do I fix?

    As I stated, I have Windows 7 on my laptop and have installed Firefox 5. I sometimes like to have multiple windows of the browser open. But, unlike any previous version of Firefox, now when I have the browser open, when I try to open a new window using the Start menu, it will not open one. I have to use Ctrl+N. Why did this change?
    This may seem insignificant but it really hampers my work flow. For one, with other applications, Shift+N is what opens a new window. For two, I've been doing with with my browsers for years now and it's like second nature for me - having to remember that in Firefox it's Ctrl+N is a pain in my tuccus.
    Firefox is my go to browser and I would like it to stay that way. Please find the solution for me! I have tried looking using Tools, Options, as well as looking at my start menu and taskbar options, and no dice.

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I d

    Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
    == This happened ==
    Every time Firefox opened
    == After removing Firefox and Reinstalling it. ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)

    If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
    See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]

  • When I open Nightly all I get is a small black window that says close firefox

    I have Nightly installed on a laptop using Windows 7. I have been using it for nearly a year. This afternoon, when I tried to open Nightly, all I got was a small black window saying "close firefox." I used Chrome to get on the web, downloaded the most recent version of Nightly and tried to open it. Same thing happened. How do I get Nightly back?

    Any particular reason that you use the ''(sometimes unstable)'' Nightly version, rather than a stable Release version of Firefox?
    Nightly isn't intended to be "used", but rather for users to help the Mozilla developers by "testing" each new build and then reporting any Bugs or 'glitches' they may find. Nightly is between 12 and 18 weeks from the release of a new version of Firefox - the Alpha 1 stage which is 6 weeks in duration.

  • How do I get rid of "Windows No Disk Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c" when firefox starts up ? Does not show a solution!

    How do I get rid of "Windows No Disk Exception Processing Message c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c" when firefox starts up, I have to hit continue twice to get past this error message. Then all is OK. The solution shown for this thread does not make sense.
    == This happened ==
    Every time Firefox opened
    == Firefox was updated

    In Google, search for ""Windows No Disk Exception Processing" (including quotation marks). Lots of different answers out there.
    632 results on this search limited to the last year:
    https://encrypted.google.com/advanced_search?q=%22Windows+No+Disk+Exception+Processing%22&hl=en&lr=&tbs=qdr:y&prmd=df

  • In windows 7, how to make firefox start automatically when I turn on the computer

    In Windows 7, how to make Firefox start automatically when I turn on the computer. Note, I am asking how to do this with Windows 7, not xp, not vista.

    You need to place a shortcut to open Firefox in the Start > Programs > Startup folder.<br />
    That is basically the same in all Windows versions.

  • My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.

    My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
    Will not show up in safe mode, will not show when started from Windows 7 DVD.
    I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
    Can see the PC volume from Mac side with files.
    I've looked at all the online solutions so far and have tried most of them without success. Please help!
    Specs:
    2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro5,2
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          3.06 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          6 MB
      Memory:          4 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MBP52.008E.B05
      SMC Version (system):          1.42f4
      Serial Number (system):          7302300GANE
      Hardware UUID:          B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
      Sudden Motion Sensor:
      State:          Enabled

    EDIT: RESOLVED
    For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
    Specifically, the posts by Dunsany and valkyr did the trick.  I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally.  I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
    Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again.  I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time.  Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black.  I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
    Hope this helps someone else!

  • I uninstalled bootcamp but when my MacBook Pro starts up, I still have to press "alt/option" when the screen goes grey. Otherwise, a black windows screen pops up. What am I doing wrong?

    At one point in time, I believe I had attempted to install bootcamp on my MacBook Pro. My university support center said that I had to press "alt/option" when starting up everytime, otherwise it would be a black windows screen and I had no idea where to go from there. (So I never was able to fully utilize the Bootcamp application. Unfortunately, even after I uninstalled bootcamp, this is still happening. How do I fix this? Thank you.

    You should have asked us and looked at 10 posts a week -- same as yours.
    OS X: System Preferences: Startup Disk control panel
    Set and done!
    x = Mac OS X on startup also
    And no to needing to hit Option every time. Obviously they never actually booted and used Mac.
    All it was is the startup parameter was saved and still set to look for a partition that does not exist and got lost.
    ZAP PRAM is also helpful but you would still use Startup Disk.
    About This Mac.... More... will also take you to control panels (why System Prefs if they are control panels? to be different?) as well as S.P. from the Dock

  • When I first pick firefox to open two windows come up. one is welcome to firefox and it has a pop up box asking someting about shopping. the second window is the start page

    When I first open firefox, two windows open at the same time. Welcome to firefox with a pop up window and the second one is the mozilla firefox start up page. It is very annoying.

    Hi mjp80538,
    You should look at [https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox this article about that specific issue] and the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved]. These should give you all the information you need!
    If that doesn't work:
    # Type about:config in the address bar
    # Click ''I'll be careful, I promise'' if prompted
    # In the Filter input field type ''startup''
    # Double click on startup.homepage_override_url
    # Delete the text string and click ''OK''
    # Close Firefox and reopen the window to verify that it has worked.
    Hopefully this helps!

  • There appears to be a MAJOR issue (hang/memory leak) in "about:home", also known as the Firefox Start Page, in Firefox 26.0 on Windows!

    There appears to be a MAJOR issue (hang/memory leak) in "about:home", also known as the Firefox Start Page, in Firefox 26.0, on Windows!
    observed on:
    - Windows 7 x64 machine with 12GB RAM and high-performance CPU (core i7-920)
    - Virtual Machine guest running WinXP SP3 (in Oracle VirtualBox) on the same machine
    - Intel Atom D525 netbook with 4GB RAM, running Win7 x64
    Neither of these machines are connected via Sync or anything like that. The Firefox instance on the VM is a fresh/clean install.
    The problem:
    - 100% cpu usage for 10 seconds, memory usage (PF usage in XP) goes up to 1.7GB
    - if "about:home" is the Firefox Start Page, effectively it hangs the computer at Firefox startup for 10 seconds
    - if "about:home" is NOT the Firefox Start Page, startup is fine - BUT if I press the "home" button on the toolbar it loads "about:home" which causes the same issue again

    Thank you cor-el! Your suggestion has solved the problem on my WinXP VM which I was using to test, and I will soon confirm that it has also solved the problem on my primary Win7 desktop.
    To recap:
    - I set "browser.aboutHomeSnippets.updateUrl" to an empty string
    OLD VALUE: https://snippets.mozilla.com/%STARTPAGE_VERSION%/%NAME%/%VERSION%/%APPBUILDID%/%BUILD_TARGET%/%LOCALE%/%CHANNEL%/%OS_VERSION%/%DISTRIBUTION%/%DISTRIBUTION_VERSION%/
    NEW VALUE: (blank)
    - I deleted the folder \storage\persistent\moz-safe-about+home under the Profile directory
    Actual folder name on WINDOWS XP:
    C:\Documents and Settings\<USERNAME>\Application Data\Mozilla\Firefox\Profiles\<PROFILENAME>\storage\persistent\moz-safe-about+home
    However I have a concern that the '''OLD VALUE''' of "browser.aboutHomeSnippets.updateUrl" will creep back in, in a future update! Can you communicate this issue to someone on the development team?

  • In windows 7, how do I make firefox start automatically when I turn on the pc.?

    In windows 7, how do I make firefox start automatically when I turn on the pc

    That worked, thanks. When I turn on the pc, I almost always go to the internet before anything else, so this eliminates one step. It doesn't seem to save any time, however, but it is easy. If anyone else wants to try this, it looks like it's very easy to undo if you change your mind.

  • Mac Firefox starts but no window

    Firefox starts on my iMac, but no window appears. I try File > New Window, but no window appears. I tried rebooting my iMac and I downloaded and reinstalled Firefox -- still no window. I've been using Firefox for years and have never had a problem like this. Thanks for any suggestions you may have.
    == This happened ==
    Every time Firefox opened
    == 6/14/2010 ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

    Try to move (delete) the Firefox plist file.
    See [http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results]
    Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).
    You can also try to repair the disk permissions: http://thexlab.com/faqs/repairprocess.html
    See also [http://support.apple.com/kb/HT2963 Troubleshooting permissions issues in Mac OS X]

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