Black window in Adobe Media Encoder

One day the window of Media Endoder CC was Black (in the darkside), I try reinstall it and reinstall CC but it don't wake up. Some one could help me?

Hi Mark,
I tried the following steps and it worked for me, can you
also try out the same at your end?
1. Import file in AME, choose FLV | F4V format and click
preset link to launch settings UI
2. Choose preset F4V Same As Source
3. In Source Preview, Click Crop icon and drag crop rectangle
to crop out the black portion (top, bottom bars)
4. In Output Preview, change Crop Setting to 'Change Output
Size'. This should remove the black portion from the encoded video.
This however, will reduce your output video size also (so that
there is no squishing).
Thanks
Aurobinda

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GoPro Hero 3 Black 4k and Adobe Media Encoder CS6

As a current Creative Cloud member and a Premiere Pro user, I wanted to see if the Adobe Media Encoder can be used as an alternative to GoPro's Cineform Studio (free version), mainly as a batch encoder for use in Adobe Premiere Pro. The main issue with the GoPro footage in Adobe Premiere Pro is that its codec is not compatible with playback in Premiere, there's a conflicting codec that GoPro uses that unfortunately causes it to have choppy playback in Adobe Premiere Pro. Another issue is that the Adobe Cineform Studio (free version) is that one can only export one video at a time. And, finally I wanted to have more export options than what's available in the Cineform.
This is what I've come up with:
• 4Kcin and 4K show no preview footage in the encoder, and will export as black video - the encoder sees "no video"
• 2.7cin & 2.7k and below all show preview and export appropriately.
The main issue is that Adobe Media Encoder does not recognize the 4kcin or 4k footage from the GoPro camera. But it can encode 4k or above footage since it has a REDCODE plugin.
Any thoughts or suggestions?

Hello,
You may follow the instructions given in the link below and see if that helps
http://helpx.adobe.com/creative-cloud/kb/error-a12e5-installing-creative-cloud.html
If you still face any issues you may contact us directly through chat using Contact Customer Care or email us directly at [email protected]
Regards
Himanshu

Adobe Media Encoder CS5 hangs when adding files of varying HD resolutions.

I've seen questions similar to this related to CS4 but never explained very well, and my CS4 for mac worked fine. I am unsure if this is a new problem or a windows specific problem but here is the situation, if you need more information I will gladly provide it.
For the past week or so I have been encoding 1920x1080i mov files (h.264/aac) to 1280x720p (vp6/mp3) flvs. When I stick to that single HD format in the AMC processing que everything works great. However, when I add older HD content into the AMC que, content with non-standard presets, the program hangs. I tried to import about 15 files last night and the program just sat there all night in a '...NOT RESPONDING' state. The video's have different audio and video settings and it's little difficult to pinpoint exactly what they were. Some are 1440x1080, some are 1280x900, some have PCM audio some of mp3.
Now I temporarily resolved this issue by simply using cs4 master on my mac pro which worked great. However I have noticed a huge speed increase in CS5 64bit AMC. It takes 2-3 hours to encode 1 flash video on my mac pro (dual quad core xeon 2.9Ghz/32GB ram) with CS4. It takes ~20 minutes on my windows 7 station (single core 2 quad 3Ghz/8GB ram) with CS5.
How to replicate:
If I drop a single file into the AMC CS5 que, regardless of the resolution, frame rate, or sound codec; it will import. If I then add another file with a different resolution AMC will hang and become non-responsive. It never crashed but I can't wait 12+ hours to see if it accepted a job or not. As I said before this problem was not observed on CS4 for mac - it worked flawlessly, albeit a little slow.
Software used:
Adobe Media Encoder CS5 windows 64bit
Adobe Media Encoder CS4 mac 32bit
System specs:
Windows 7 home:
Core 2 quad 3Ghz
8GB ram
80GB SSD x25-m
nVidia Quadro 580
OSX 10.6.3:
Dual Xeon 2.99Ghz
32GB ram
4 7200 disks in 4TB raid 0
Radeon HD 2600
Matrox MAX h.264 compressor card
Any advice on this situation would be greatly appreciated. Thank you for your time
-Michael Emanuel

Hi Michael,
Sorry to hear you're having problems with Adobe Media Encoder. I'd like to get some more information about the problem so I can better understand your workflow, and potentially try to recreate the problem. For what it's worth, I often import files of different resolutions without any problem, so I want to find out what's different about how you're using AME.
Apologies for the long list of questions; the small details can be important.
-- After you import the first file, what else do you do in AME? Change the preset? Change the settings? Change the output destination?
-- What are the properties of the files that are causing the problem? You said it happens on "non-standard" files, but can you describe the specifications for one or more files that cause the problem? Please include file type, length, frame rate, frame dimensions, field order (if applicable), alpha mode (if applicable), and audio type and rate. If you know more the bitrate, both video and audio, that would be nice, too.
-- If any of the files are small enough, could you post a couple online that I could try on my machine?
-- How were these files generated? What application created them?
-- Where are the files stored? A local drive, a network drive, a removeable drive (USB or Firewire), etc.?
-- Which Adobe application or suite do you have installed? AME a limited set of options if you're using Flash or Web Premium compared to Master Collection, Production Premium, Premiere Pro, or After Effects.
-=TimK
-=Adobe Media Encoder QE

I'm launching Adobe Media Encoder in Windows 7 to convert a mov to fla. Msg says it can not import

I'm launching Adobe Media Encoder via Flash Import Video in CS5.5 in Windows 7. The message says "The file xxxx.mov could not be imported: Could not read from source. Please check the settings
and try again" What do I need to do? Thanks

Same problem here, I just installed Win 7 64bit a few days ago, and a fresh install of Adobe Creative Suite 5.5 Web Premium to default location and has all its updates.

Adobe Media Encoder for AE export creates unwanted black background on load in white background

Hi. I have a seamless white website design. I added a white background to my AE file and also exported to Adobe Media Encoder with a white background, but I'm still getting a flash of black when the video loads. I have read discussions of this being a "bug" of the media encoder, but curious if anyone found a workaround. It's distracting to have the back load to black and then change to white, so I appreciate any recommendations. For now, my only idea it to re-record the video after the black flash, using a screen capture app, but this seems tedious and does not produce optimum results. Am I missing something?

Thanks for your reply!
I tried using Quicktime with PNG and it created a big file (1.18GB for a 1 minute long clip) that doesn't play back nicely in PPro unfortunately. But I then tried rendering the clip using a lossy format, H.264, in AE and it's playing back ok in PPro! I will just do that for the rest of the clips and hope that this is finally resolved. Many thanks for the tip!
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Adobe media encoder CS4 - alised graphics and small black bars at 480x360 for web---HELP!

I recently installed the CS4 premiere software with Adobe Media encoder. I encode video for the web.
I have been a professional web video producer for over 10 years and have been using adobe products my whole career
My issues are:
1) I can not get clean edges on my graphics when exporting a flash video (.flv or .f4v) using "field order: progressive" as it should be for web output. All my graphics are high quality and I have tryed many formats (.eps, .psd, .gif ,jpg, .pnd) but once I change the field order drop down in the encoder settings to "(none) progressive" the graphics become alised...
2) My videos which are a size of 480x360 now have small black bars at the top and bottom after encoding the original down to 480x360. I have tried to crop the video so the bar go away but the whole video get fuzzy...WTF
I have spent so many hours reading and searching trying to fix these two issued and I am thinking that I am going back to my old software and discrediting the new adobe product every chance i get!!!!!!!!!!
I was previously using premiere pro 1.5, editing video and graphics and then exporting an uncompressed .mov file and then used Flash 8 Video Encoder to render a .flv file. This produced great video with crisp graphics.
PLEASE HELP

Stan,
I was using the on2VP6 codec at data rates from 275k to 400k with good results. -- with the new CS$ endcoder i am used h.264 at 500k to 700k, video quality looks good but the graphic overlays look like alised crap. In the encoder settings the edges of the graphics get jaged when I make the field order progresive...
I am starting with DV NTSC video at 720x480.
I am going to go back to my old work flow and test it. The settings are a bit different from premiere pro 1.5 to CS4 -- in 1.5 i could export out an unconpressed .mov with square px and then bring that large file to flash media encoder to create the .flv

Adobe Media Encoder CS4 Suddenly Adding Black Bars To L & R

I think I may be going crazy.
Every video I have ever shot has been cropped to 720x340 in After Effects then exported as an uncompressed Quicktime movie file at 720x340. For the last year I have done this process exactly the same everytime.
On my website (www.stevenbogda.com) videos are either 360x170 or 480x226 FLV files, both variations of the original 720x340 Quicktime file. I would just bring a 720x340 file into Adobe Media Encoder CS4, adjust the dimensions and bitrate and export and it would work perfectly. Now all of the sudden, when I bring anything I shot and exported recently into AME CS4 to get it ready to go on my website, it adds BLACK BARS to the left and right side of my video (refer to image 2).
I thought it was just a visual problem in AME CS4 until I exported it as the FLV file that I planned on doing, just to find that the actual FLV file is in fact the dimensions I wanted, EXCEPT it has black bars on the right and the left...
I immediately blamed it on After Effects and started re exporting uncompressed Quicktime files with different settings and managed to get AME to work properly but it was random. Some videos were exported with "settings 1" and worked in AME but other videos with the same settings didn't work.
I went to my hard drive where I store my master Quicktime files that were used to make the videos on my site and brought some into AME CS4 and they acted the same way that the new videos I made do, with black bars on the left and right. These videos worked the way I wanted them to in AME CS4 last month, but now suddenly are doing what my more recent files do and I have no idea why.
I found out that by lowering the width of the video (refer to image 3) the black bars would dissapear slowly, but then the video would be a smaller width that it should be. I really think I am just missing something, or set some setting wrong by accident because this never used to happen and now is happening with files that once worked correctly.
Any help or ideas would be greatly appreciated because I am spending way too much time re exporting uncompressed files just to find out they don't work.
Thank you,
Steven

Stan,
I was using the on2VP6 codec at data rates from 275k to 400k with good results. -- with the new CS$ endcoder i am used h.264 at 500k to 700k, video quality looks good but the graphic overlays look like alised crap. In the encoder settings the edges of the graphics get jaged when I make the field order progresive...
I am starting with DV NTSC video at 720x480.
I am going to go back to my old work flow and test it. The settings are a bit different from premiere pro 1.5 to CS4 -- in 1.5 i could export out an unconpressed .mov with square px and then bring that large file to flash media encoder to create the .flv

Adobe Media Encoder Export Settings Window Dimensions Problem

Any help on this would be appreciated: I'm on a macbook pro, osx 10.6, using CS4 Web Premium. I used to have an external monitor hooked up which had much higher resolution, so when using Adobe Media Encoder I'd click the Settings button on a video to get the Export Settings window, then stretched the Export Settings window to be the size of my external monitor. Now, I'm just using my laptop, and the export settings window does not have the resize buttons at top left to adjust it back to the size of my laptop, and the bottom third of the export settings window is getting cut off so I can't see the cancel/ok buttons etc.
I've tried re-installing media encoder (via reinstalling flash using the CDs) to try to 'reset' the window sizes, didn't fix the problem.
If anyone knows of any other preferences or something I could delete to fix this, I'd be one thankful dude.

Yes, I was getting the same response. It means Adobe is not using OS native windows (shame on them!).I just tried something with CS4 that worked, though. Try this:
Quit Media Encoder
Go to UserHomeDirectory > Library > Preferences > Adobe > Adobe Media Encoder > 4.0 and delete the files called 'AMEPrefs.xml' and 'AppPrefs.xml'.
Then restart Media Encoder. For me, this reset the window size and placement. I tried moving the Export Settings window down so half of it was off the bottom of the screen. Once I deleted these files and restarted, the window was smaller and repositioned.
If that doesn't work, try downloading the demo of this product:
http://irradiatedsoftware.com/sizeup/
It says that Adobe programs are "trouble" programs, that they probably won't resize, but they should at least move. If nothing else, maybe you can move the window to a negative y value (up) so that the resize handle is visible, then move it back down so the header bar is visible again...

Command prompt window script to automatically run adobe media encoder

Does anyone know of a way to run adobe media encoder from the command prompt or batch file?
I would like to automatically invoke a script, much the way I do for Adobe After Effects.
(I do not mean batch encode from the software.)

This sort of thing is quite easy to accomplish in Windows using Notepad and the keyword Start.
You would type something like
start amencoder.exe (although I don't know the exact full path and exact name of Adobe Media encoder).
Save your text from above into notepad as a .bat file .
I'm not sure how this would be done in Mac but I'm sure there are similar options using the Terminal.
Why do you need to do this when you have an icon that can be double-clicked to invoke the program, by the way?

Adobe Media Encoder en service Windows

Bonjour,
Je possède un ordinateur fonctionnant sous Windows 7 et je me demandais s'il était possible d'y faire fonctionner Adobe Media Encoder CS6 en service windows ( ou tout autre façons de le faire fonctionner en arrière-plan ) afin que les watchfolder fonctionnent en permanence dès que l'ordinateur est allumé.

Je connais déjà cette fonction et ce n'est pas exactement ce que je recherche.
En réalité, j'aimerais pouvoir ouvrir le logiciel en background de l'ordinateur puisque je ne me sert que des ''Watchfolders'' et de rien d'autre.
La fonction ouvrir au démarrage ouvre le logiciel au complet, ouvrant ainsi une fenêtre dont je n'ai pas besoin.

How to open Adobe Media Encoder CS5 in Windows

Please excuse my ignorance but how do you open Adobe Media Encoder? I've searched everywhere and cannot find a solution. In Adobe help,it says it's in the start menu under all programs but all I have been able to find is a folder with a bunch of dll files. If I try to export a clip from Premiere Pro, It doesn't open, no error message or anything, simply nothing happens. I found an update but that still didn't do anything, still no luck in finding it. Thanks in advance for any feedback.

On my computer folder structure is...
Program Files... Adobe... Adobe Media Encoder CS5
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Adobe Media Encorer.exe dated 8/6/2010 size 1,848 kb

Adobe Media Encoder: introducing stairs (edge artifacts)

Adobe Media Encoder: Is it fundamentally flawed?
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How to clearly recreate the problem
In Adobe Flash
Create a Flash project: 1280 x 720, 24fps, Stage Color: White
Create two symbols: - a red circle with a thin hairline black stroke
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Create 2 layers on the timeline, place an instance of each symbol on the timeline on separate layers and create a motion tween for each symbol so that they move both horizontally and vertically across the screen.
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Set opposite easing values for each circle (one with 100, the other with -100)
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In Premiere, create a new project:
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Editing Mode: Desktop
Timebase: 24.00 frames/second
Frame Size: 1280 x720
Pixel Aspect Ratio: Square (1.0)
Fields: No Fields (Progressive Scan)
Display Format 24 fps Timecode
Import the bitmap sequence. Select the first file in the sequence and check Numbered Stills.
Place the Flash footage into a sequence.
Export...Adobe Media Encoder.
Try the following preset settings:
- MPEG2, HDTV 720p 24 High Quality
- Windows Media, HDTV 720p 24 High Quality
- Quicktime, HDTV 720p 24

Yeah, mp4 in HTML5 browsers is h.264 encoded - h.264 is a subset of MPEG-4 standard. More info here:
H.264/MPEG-4 AVC - Wikipedia, the free encyclopedia
For ease of use in AME, if you look at the right side of the UI in the presets, the Web Video > YouTube presets are the ones that will encode to h.264 with the mp4 extension.
hth,
Joe

Adobe Media Encoder CS5.5 crashing/rebooting?

Hello all,
I've been using CS4 for about two years now, and I've never had a problem with its Media Encoder crashing. On Friday, I got a new PC, and I successfully ran CS4's encoder for two days with no problem. However, last night I decided to upgrade to CS5.5, and I had my computer completely crash to a reboot three times while rendering videos in Adobe Media Encoder CS5.5. It would reboot, then be unable to restart due to it not being able to find a boot device. I would have to completely and manually restart the computer's power to get the hard drive to be recognized again.
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Motherboard: ASUS LGA 1155 SATA 6Gbps USB 3.0 Supported Intel Z68 ATX DDR3 2400 Motherboards P8Z68-V PRO
Processor: Intel Core i7-2600K Processor 3.4GHz 8 MB Cache Socket LGA1155
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OS: Windows 7 Ultimate SP1 64bit
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Zack

Is this happening with all files? Just QuickTime files? Just QuickTime files using a certain codec?
I'm taking a shot in the dark, but any time that someeone mentions hangs and QuickTime, I suspect the problems described here:
http://kb2.adobe.com/cps/857/cpsid_85711.html

Help with Adobe Media Encoder 3.1

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I downloaded my Driver for my Dazzle and such and the Adobe Media Encoder and such and when I pick the option in the Video Section on the Media Encoder it always closes my Encoder.
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Wrong forum. This is for CS5. Try CS4 and earlier. BTW, a laptop is far from ideal.

Adobe Media Encoder CS4 will not convert .mov video

Hello,
I have Adobe Media Encoder CS4 installed on my computer and I'm trying to convert a .mov video into a format that can be edited on windows movie maker and when I convert the video it converts the audio just fine, but there is only a black screen. Any ideas as to why this may be happening?
Thanks in advance.
John Marks

Is this the information you wanted from Media Info? That's the text version of the examined file.Thanks.
General
Complete name                    : C:\Users\jmarks\Desktop\First Contour Airsoft Battle! 6-2011.mov
Format                           : MPEG-4
Format profile                   : QuickTime
Codec ID                         : qt
File size                        : 1.52 GiB
Duration                         : 17mn 43s
Overall bit rate                 : 12.2 Mbps
Encoded date                     : UTC 2011-06-27 20:18:32
Tagged date                      : UTC 2011-06-28 19:41:34
Writing library                  : Apple QuickTime
Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : [email protected]
Format settings, CABAC           : Yes
Format settings, ReFrames        : 4 frames
Format settings, GOP             : M=1, N=8
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 17mn 43s
Bit rate mode                    : Variable
Bit rate                         : 12.1 Mbps
Maximum bit rate                 : 12.1 Mbps
Width                            : 1 280 pixels
Height                           : 960 pixels
Display aspect ratio             : 4:3
Frame rate mode                  : Constant
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.329
Stream size                      : 1.50 GiB (99%)
Language                         : English
Encoded date                     : UTC 2011-06-27 20:18:27
Tagged date                      : UTC 2011-06-27 20:20:17
Material_Duration                : 1063262
Material_StreamSize              : 1609122968
Material_FrameCount              : 31866
Audio
ID                               : 2
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format profile                   : LC
Codec ID                         : 40
Duration                         : 17mn 43s
Bit rate mode                    : Constant
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Compression mode                 : Lossy
Stream size                      : 16.2 MiB (1%)
Language                         : English
Encoded date                     : UTC 2011-06-27 20:18:27
Tagged date                      : UTC 2011-06-27 20:20:17
Material_Duration                : 1063019
Material_StreamSize              : 17008291

Black window in Adobe Media Encoder

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