Black window when downloading a pdf from a website

Hi,
Got 2 problems really.
1. On my iMac, when I try to download a pdf from a website, I sometimes get a black window (background) with an Acrobat logo;
2. When I tried to download Acrobat Reader 9 to fix this problem, the Apple installer starts toinstall and then says,"Adobe Reader 9 cannor be installed on this computer."
Any ideas please?

Mike,
I downloaded the new PPC version and when I tried to open pdfs off of the internet again, got the same black window problem.
I rebooted my machine and left it overnight as I had to go out - this morning, it opened website pdfs with no problem.
Thanks very much for your help.
Murray Freedman

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Initial cause
Message: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
Stack trace: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:417)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:369)
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:338)
at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:98)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:693)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:478)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:404)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:74)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:622)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:140)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:363)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:5493)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:5585)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:5126)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:5046)
at com.sap.ip.bi.webapplications.runtime.impl.Page._processRequest(Page.java:3545)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:3355)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:1090)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller._processRequest(Controller.java:964)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:941)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:345)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
... 57 more
Message: Unknown Error
Stack trace: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:345)
at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:98)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:693)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:478)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:404)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:74)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:622)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:140)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:363)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:5493)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:5585)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:5126)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:5046)
at com.sap.ip.bi.webapplications.runtime.impl.Page._processRequest(Page.java:3545)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:3355)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:1090)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller._processRequest(Controller.java:964)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:941)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:345)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:440)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:369)
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:338)
... 53 more
Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:417)
... 55 more
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
... 57 more
Has anyone had this problem?
Hope you can help us,
Best regards,
Rui Romba

Hi,
We're having a problema when we're trying to download to PDF from a WAD Template.
We use the same functionality to download to Excel butt here we have no problem.
When we press the button to Download from PDF we get the following message:
Initial cause
Message: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
Stack trace: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:417)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:369)
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:338)
at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:98)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:693)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:478)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:404)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:74)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:622)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:140)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:363)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:5493)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:5585)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:5126)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:5046)
at com.sap.ip.bi.webapplications.runtime.impl.Page._processRequest(Page.java:3545)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:3355)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:1090)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller._processRequest(Controller.java:964)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:941)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:345)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
... 57 more
Message: Unknown Error
Stack trace: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Error
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:345)
at com.sap.ip.bi.export.xfa.widthcalc.WidthCalculator.<init>(WidthCalculator.java:55)
at com.sap.ip.bi.export.xfa.impl.SizeCalculator.calc(SizeCalculator.java:98)
at com.sap.ip.bi.export.impl.ExportController.calculateAndSetSizes(ExportController.java:693)
at com.sap.ip.bi.export.impl.ExportController.doExportPrep(ExportController.java:478)
at com.sap.ip.bi.export.impl.ExportController.convert(ExportController.java:404)
at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:74)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.createPDF(PageExportRenderingRootNode.java:622)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.doExport(PageExportRenderingRootNode.java:140)
at com.sap.ip.bi.webapplications.pageexport.PageExportRenderingRootNode.processRendering(PageExportRenderingRootNode.java:363)
at com.sap.ip.bi.webapplications.runtime.impl.Page.buildRenderingTree(Page.java:5493)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRenderingRootNode(Page.java:5585)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRendering(Page.java:5126)
at com.sap.ip.bi.webapplications.runtime.impl.Page.doProcessRequest(Page.java:5046)
at com.sap.ip.bi.webapplications.runtime.impl.Page._processRequest(Page.java:3545)
at com.sap.ip.bi.webapplications.runtime.impl.Page.processRequest(Page.java:3355)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.doProcessRequest(Controller.java:1090)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller._processRequest(Controller.java:964)
at com.sap.ip.bi.webapplications.runtime.controller.impl.Controller.processRequest(Controller.java:941)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:345)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:235)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:541)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:430)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Caused by: com.sap.tc.webdynpro.pdfobject.core.PDFObjectRuntimeException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:440)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.createPDF(PDFObject.java:369)
at com.sap.ip.bi.export.xfa.impl.Document.writeWidthsAsXmlToStream(Document.java:338)
... 53 more
Caused by: java.rmi.RemoteException: Service call exception; nested exception is:
com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:89)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:99)
at com.sap.tc.webdynpro.pdfobject.core.PDFObject.doSoapCall(PDFObject.java:417)
... 55 more
Caused by: com.sap.engine.services.webservices.jaxrpc.exceptions.InvalidResponseCodeException: Invalid Response Code: (401) Unauthorized. The requested URL was:"http://SAPBWP:50000/AdobeDocumentServices/Config?style=document"
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.handleResponseMessage(MimeHttpBinding.java:998)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1449)
at com.sap.tc.webdynpro.adsproxy.ConfigBindingStub.rpData(ConfigBindingStub.java:82)
... 57 more
Has anyone had this problem?
Hope you can help us,
Best regards,
Rui Romba

I have downloaded a pdf from a jounal web site. After doing this and inserting comments, then saving it, upon opening it again, i can no longer see the text but only the highlight changes that i made

I am using Adobe Acrobat Pro XI. I have downloaded a pdf from a journal web site. I need to review this article and make comments in the text. After doing this and saving the file, when opening the saved file, I can only see the highlights where I made changes and the list of comments that I made, but I no longer see the original text. See the example below. Can anyone help on this?

I am using Adobe Acrobat Pro XI. I have downloaded a pdf from a journal web site. I need to review this article and make comments in the text. After doing this and saving the file, when opening the saved file, I can only see the highlights where I made changes and the list of comments that I made, but I no longer see the original text. See the example below. Can anyone help on this?

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