Blackberry 10 Software Update Takes Too Long

I started updating through my computer a couple hours ago, and it downloaded the update normally, but when it started installing it, it remained at 1% for over an hour.
Is this a glitch, or what?

georgecobb wrote:
I started updating through my computer a couple hours ago, and it downloaded the update normally, but when it started installing it, it remained at 1% for over an hour.
Is this a glitch, or what?
Let it sit a bit longer, it shouldn't be that long, but if you have a large amount of filespace to backup and restore... it could.
If after another hour it has not proceeded, remove and reinsert the battery and see if the device boots up?
IF STILL NOT:
I would connect the device to your PC and don't open the Link software, but type this in your PC browser
www.blackberry.com/upgrades
It should recognize your device, If it does not, while the device is still connected to the PC, remove and reinsert the battery to see if the device will be recognized.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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+####<Feb 29, 2012 12:11:03 PM EST> <Info> <Deployer> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330535463373> <BEA-149059> <Module copyrequest of application copyrequest [Version=COPYREQUEST0002bb] is transitioning from STATE_NEW to STATE_PREPARED on server Pinellas1tMS3.>+
+####<Feb 29, 2012 12:11:05 PM EST> <Info> <Deployer> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <9baa7a67b5727417:26f76f6c:135ca05cff2:-8000-00000000000000b0> <1330535465664> <BEA-149060> <Module copyrequest of application copyrequest [Version=COPYREQUEST0002bb] successfully transitioned from STATE_NEW to STATE_PREPARED on server Pinellas1tMS3.>+
+####<Feb 29, 2012 12:11:06 PM EST> <Info> <Deployer> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330535466493> <BEA-149059> <Module copyrequest of application copyrequest [Version=COPYREQUEST0002bb] is transitioning from STATE_PREPARED to STATE_ADMIN on server Pinellas1tMS3.>+
+####<Feb 29, 2012 12:11:06 PM EST> <Info> <Deployer> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330535466493> <BEA-149060> <Module copyrequest of application copyrequest [Version=COPYREQUEST0002bb] successfully transitioned from STATE_PREPARED to STATE_ADMIN on server Pinellas1tMS3.>+
+####<Feb 29, 2012 12:11:06 PM EST> <Info> <Deployer> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330535466809> <BEA-149059> <Module copyrequest of application copyrequest [Version=COPYREQUEST0002bb] is transitioning from STATE_ADMIN to STATE_ACTIVE on server Pinellas1tMS3.>+
+####<Feb 29, 2012 12:11:06 PM EST> <Info> <Deployer> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330535466809> <BEA-149060> <Module copyrequest of application copyrequest [Version=COPYREQUEST0002bb] successfully transitioned from STATE_ADMIN to STATE_ACTIVE on server Pinellas1tMS3.>+
+####<Feb 29, 2012 1:00:42 PM EST> <Info> <Diagnostics> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330538442300> <BEA-320143> <Scheduled 1 data retirement tasks as per configuration.>+
+####<Feb 29, 2012 1:00:42 PM EST> <Info> <Diagnostics> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330538442301> <BEA-320144> <Size based data retirement operation started on archive HarvestedDataArchive>+
+####<Feb 29, 2012 1:00:42 PM EST> <Info> <Diagnostics> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330538442301> <BEA-320145> <Size based data retirement operation completed on archive HarvestedDataArchive. Retired 0 records in 0 ms.>+
+####<Feb 29, 2012 1:00:42 PM EST> <Info> <Diagnostics> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330538442301> <BEA-320144> <Size based data retirement operation started on archive EventsDataArchive>+
+####<Feb 29, 2012 1:00:42 PM EST> <Info> <Diagnostics> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330538442301> <BEA-320145> <Size based data retirement operation completed on archive EventsDataArchive. Retired 0 records in 0 ms.>+
+####<Feb 29, 2012 1:10:23 PM EST> <Info> <Cluster> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <weblogic.cluster.MessageReceiver> <<WLS Kernel>> <> <> <1330539023098> <BEA-003107> <Lost 2 unicast message(s).>+
+####<Feb 29, 2012 1:10:36 PM EST> <Info> <Cluster> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330539036105> <BEA-000111> <Adding Pinellas1tMS2 with ID -9071779833610528123S:entwl2t-vm:[7005,7005,-1,-1,-1,-1,-1]:entwl2t-vm:7005,entwl3t-vm:7007:Pinellas1tDomain:Pinellas1tMS2 to cluster: Pinellas1tCluster1 view.>+
+####<Feb 29, 2012 1:11:24 PM EST> <Info> <Cluster> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[STANDBY] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330539084375> <BEA-000128> <Updating -9071779833610528123S:entwl2t-vm:[7005,7005,-1,-1,-1,-1,-1]:entwl2t-vm:7005,entwl3t-vm:7007:Pinellas1tDomain:Pinellas1tMS2 in the cluster.>+
+####<Feb 29, 2012 1:11:24 PM EST> <Info> <Cluster> <entwl3t-vm.co.pinellas.fl.us> <Pinellas1tMS3> <[STANDBY] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1330539084507> <BEA-000128> <Updating -9071779833610528123S:entwl2t-vm:[7005,7005,-1,-1,-1,-1,-1]:entwl2t-vm:7005,entwl3t-vm:7007:Pinellas1tDomain:Pinellas1tMS2 in the cluster.>+
Edited by: john wang on Feb 29, 2012 10:36 AM
Edited by: john wang on Feb 29, 2012 10:37 AM
Edited by: john wang on Feb 29, 2012 10:38 AM

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{quote:title=Jeffrey Lee wrote:}
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Brian

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