Blackberry 7.0 Desktop software not recognising Microsoft Office 2003
The Blackberry 7 Desktop software will not recognize my Microsoft Outlook 2003 contacts and calendar. How can I resolve this so I can Sync to my Touch 9860?
Hello PeterS and welcome to the BlackBerry® Support Community Forums.
Sorry to hear your BlackBerry® Desktop Software is not recognizing your Microsoft® Outlook® client.
For clarification, you are unable to select Outlook from the list when you go to configure they synchronization or are you unable to get just your Contacts and Calendar to sync?
Do you get an error message when you go to configure the sync for your Contacts and Calendar? If so, can you provide that error?
Thanks!
-HMthePirate
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I suggest this thread:
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I suggest this thread:
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I suggest this thread:
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http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Even though it sounds like you may have done all or part of this, I encourage you to research the process in this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Your suspicion about the MAPI Profile may well be warranted, in which case this KB might be useful.
KB02083 How to create a Microsoft Outlook MAPI profile
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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