Blackberry 8320 Model Smartphone

I have a problem with my Blackberry 8320 Smartphone, it recently went down yesterday and it doesn't come on at all and only has a flashing red light that blinks.  Please help me with this if someone knows how on this problem, thanks.  I called T-Mobile customer service and all there going to do is mail me another battery and if that doesn't work, they said that they would change the phone out.

Hi and welcome to the forums!
No data will be lost when doing the following: pull the battery while the device is ON. Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
If that doesn't work, go to the local carrier store and have them test another battery. If it turns out to be
the case, make them give you a NEW battery, typicaly they will try to give you an old one.
If not get a NEW phone not a refurbished model. There maybe a hardware flaw that has caused this.
Then restore the backup you hopefully have, and you should be good to do.
Thanks,
Bifocals
Please remember to resolve your thread.
Put the check mark in the green box that contained your answer! Thanks   
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    Hi and welcome to the forums!
    No data will be lost when doing the following: pull the battery while the device is ON. Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
    If that doesn't work, go to the local carrier store and have them test another battery. If it turns out to be
    the case, make them give you a NEW battery, typicaly they will try to give you an old one.
    If not get a NEW phone not a refurbished model. There maybe a hardware flaw that has caused this.
    Then restore the backup you hopefully have, and you should be good to do.
    Thanks,
    Bifocals
    Please remember to resolve your thread.
    Put the check mark in the green box that contained your answer! Thanks   
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    Hi everyone!
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    cortiz05 wrote:
    I have a Blackberry 8320 Curve (gold) have not had it to long, but I bought from a friend of a friend...... well my phone recently got soaken wet and now some of the keys on the querty keyboard dont work, by side buttons, like for the camera and voice commands and the answer key dont work... i dont know what to do or where to go from here, i dont want to have to buy another phone because it is to expensive, i love my phone, does anyone know what I can do to repair it? Do u think it is repairable?
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    There are several services that can do this. One is the bbrepairshop in Houston.
    H.
    Message Edited by hmeister on 10-01-2008 11:02 PM
    Message Edited by hmeister on 10-01-2008 11:04 PM
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  • Blackberry 8320 malfunctio​ning

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    Try this... place a normal business card under the battery door, on top of the battery, and see if the cutting of persists...
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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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    Hi and Welcome to the Forums!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BlackBerry 8320 bottom cover.

    Hi everyone!
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    See Horizon Wireless Online for BB unlocks, parts and accessories
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  • Blackberry 8320 Titanium Warranty Matter/Question ?

    It was suggested by T-Mobile Blackberry Support that I contact you folks directly in regards to a matter with my Blackberry 8320 Titanium. 
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    Hi and Welcome to the Forums!
    It is interesting that TM would refer you here for official support -- these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, there is no formal support nor information from RIM officially available here.
    FWIW -- Front line support for BB's is, by contract, not provided by RIM. The carriers and authorized resellers are responsible for front line formal support to end users. It is possible to bypass your carrier and seek assistance direct from RIM, but such involves fees since you are bypassing your support agreement with your carrier. The "Support and Services" tab toward the top of these forum pages provide information about that. But, if you do go through your carrier for support, they can escalate into RIM at no fee to you if they so choose to.
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    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry 8320.msi message

    i have version 4.3 desktop.  Everytime the program launches, it asks me to find the file Blackberry 8320.msi as part of the Windows Installer however, no such file seems to exist.  what should I do? 
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    Uninstall the desktop manager from your computer first, then download and run the desktop manager installer.
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  • Blackberry 8320 query

    hi all i have bought a blackberry 8320 on orange and went to put a orange sim into it but all it says is initialisation failed do the blackberrys use a different sim to your everyday mobile if some1 could plz help me with this many thanx tony

    If you put in another SIM card does your device do the same thing? Or if you try to turn on the device without the SIM card inside do you still receive that error?
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  • My blackberry 8320 do not turn on,just turn on redlight for 2 times

    i want to update my blackberry 8320 firmware
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    You need to run Disk Utility which is on your installation disk. [Read this link|http://support.apple.com/kb/TS1440?viewlocale=en_US] for instructions on what to do. Even better, get your manual out and read, I think, page 91!

  • The BlackBerry Pearl 8230 smartphone is the next version of the flip form factor BlackBerry smartphone.

    Product Overview
    The BlackBerry® Pearl™ 8230 smartphone is the next version of the flip form factor BlackBerry smartphone.
    Features
    ·         CDMA2000® 1x EVDO Rev 0 (800/1900 MHz bands)
    ·         Built-in GPS
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    The BTSC provides technical support documentation, including product guides and manuals, to allow BlackBerry smartphone users to troubleshoot various issues on their own. Documentation for troubleshooting issues with the BlackBerry 8230 smartphone can be found at www.blackberry.com/btsc:  
    Search term: BlackBerry 8230 smartphone
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    KB15466 - Information about BlackBerry Device Software 4.6 Features and Enhancements 
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    Message Edited by Beholder on 02-27-2009 02:09 PM
    Want to learn how to use your BlackBerry® smartphone? Visit youtube.com/blackberry to help you get the most out of your BlackBerry smartphone!
    Do you have questions about your BlackBerry smartphone?
    Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers! 

    Good luck with that...I'm trying to do the same thing.
    I work for AT&T Customer Care/Tech Support and there's no way in hell I would recomend the 8220 to any customer unless RIM will actually start doing some customer service. Ive even recomended to AT&T never to support this device until RIM solves this OBVIOUS device issue.
    I've even offered to RIM that I am willing to pay some for an upgrade - or a downgrade to a lesser Blackberry - I don't care which, I just want a Blackberry that actually works!
    I don't think RIM will do anything untill forced to - ie. if someone needs to call 911 on an 8220 and it shuts off and someone ends up dying as a result. The court case would be LOVELY to see... Would be nice to see a class-action-lawsuit over this issue as well...
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