Blackberry 8320-white screen--HELP

Daughter dropped her phone from a distance of less than a foot to the ground. Her screen is now all white. Can receive a call but cannot do anything else due to screen being all white and not visible to anything. Can anyone tell me what the problem is and how to fix it. I have tried taking battery out, sim card out, charging it, repeating the above steps. It seems odd that the TMOBILE employees have no idea what it is and that I cannot find a place that will fix it. I beg you experts to solve my problem. This small drop should not have caused me all this!!!
Thanks for your help

Hi and welcome to the forums!
Sorry to hear about the screen. If you have insurance with the carrier, I'd have it replaced.
If not you can either send it out or replace the display yourself.
I have left a link to a repair video as well as a reputable place for repair.
It's up to you, personally I would send it for repair.
Thanks
Bifocals
Please remember to resolve your thread.
Put the check mark in the green box that contained your answer! Thanks
Repair Video
http://www.youtube.com/watch?v=iiIl19G74C0&feature=related
Repair shop
http://horizonwirelessonline.com/cat/
Message Edited by Bifocals on 12-01-2008 06:08 AM
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Blackberry Curve 8520 - White Screen help!?

Hi,
I have started having problems with my Curve over the last couple of days. I'm sure you have heard of the problem before, battery gets to about 20/30% life & then a white screen appears. The only way to stop this is to plug the phone into the mains charger.
I have read other topics suggesting I backup all data then re-install the OS.. The problem is, my Blackberry Desktop Manager won't recognise my Blackberry. Windows makes the noise to suggest the phone has been found & the blackberry battery indicates its charging.
All help & suggestions would be excellent, thanks in advance.

plz needed hlep me blackberry 8520 white screen problam change lcd and ic problam is not solf plz hlep met his problam on raziqbbr

WHITE SCREEN HELP BLACKBERRY !!!

HELP ME I bought a b it only 11mths old took it back to the shop with my receipt they said they would send it off they SENT IT BACK TO THE SHOP UNFIXED saying they wouldn't do anything ca I changed my cover ???? Y have A PHONE THAT YA CAN CHNGE COVERS ON IF YA CARNT GET HELP TO HAVE IT FIXED IF CASE BEEN CHANGED ALL I DID WAS TAKE THE PHONE FROM MY POCKET!!! ITS STILL IN GUARENTEE FOR ANOTHER YEAR SCREEN WAS WHITE WHEN TOOK TO THE SHOP NOW DONT WORK AT ALL .... SOMETHING NEEDS TO BE DONE BLACKBERRY YA HAVE HAD MY "MONEY" NOW SORT MY PHONE B4 I GO TRADING STANDERS I HVE RIGHTS AND HAVE BEEN INTOUCH WITH THEM HELP PLEASE !! BEEN ADVISED TO DO THIS FIRST IF NO REPLYS ETC THEN THEY WILL BE TAKING IT FURTHER !!

same thing happens with me.. white screen, it happens 2 times with me..

Curve 8530 White Screen, help please?

I have a white screen. It did not get damaged or wet in any way. I can hear my phone ringing, hear alerts and see the LCD indicator light flashing. I cannot press any buttons to answer the phone or see the screen. The screen will only turn white when charging and hooked up to the computer, it will not respond to any pushes of any buttons. My device is recognized by the desktop manager on my computer. I have done the update to 5.0 Bundle 1675. I have also done a back up. My supported networks are CDMA 800 and 1900. I have tried rebooting both by taking the battery out before and after updating to the new version. I have NO hourglass, just the white screen. Any ideas?

Hi
You've certainly been trying to sort it. Try my own method because it involves wiping the device completely. You have a backup so you should be good.
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
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Launch the new Desk Top Software on the computer
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Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Blackberry 8530 white screen

My phone is at a constant white screen whenever it tries to power on, whether it be plugging it in, plugging into a computer, or just turning on the power. I tried doing what it says to in this thread ( http://supportforums.blackberry.com/t5/BlackBerry-Curve/Curve-8520-stuck-on-a-quot-white-screen-of-d... ) but it doesn't work, because my laptop recognizes my phone as a blackberry. What can I do? D:

Hey recon_zach,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
To resolve this issue you will need to reload the BlackBerry® device software by force detection. Follow all the steps in this KB article: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry 9300 White Screen Solution?

Device info
Carrier: Three UK
Blackberry 9300 OS Version 6.0 Bundle 2534 (v6.0.0.570,Platform 6.6.0.212)
Apps and free space
Free Memory on Device: 64134824 Bytes
Did a battery pull fix your issue? Temporarily
Apps installed and their version if possible. (Go to Settings, then Options, then applications):
WhatsApp, BlackBerry Messenger, Twitter, Screen Muncher
My Question is if anyone can help me with the White Screen issue I am having, I took my phone into a shop to get it repaired the water indication on the screen had changed to pink and they said that they will clean the device and get rid of any water damage, before I had it cleaned it would go white screen very often but now it has been cleaned it I can use the phone it only seems to do it when I attempt to make a call, I have to perform a battery pull to get rid of the solid white screen, then when I restart the phone it lets me make a call. The staff in the shop I took it to said the screen seems to be working perfectly fine and that if the clean does not fix it then I will have to have the screen replaced which I dont see will help if it is working fine.
So I would really appreciate any help with this problem
Thanks

Hi Noncommercial,
Welcome to the BlackBerry Support Community.
To rule out any possible software issue that may be causing the white screen to occur on your BlackBerry® Curve™ 9300 smartphone, please try to back up your data and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

WHITE SCREEN HELP!

Hi I woke up one morning to a white screen on my blackberry that wont go away. I tried everything.. (turning it on/off, taking out battery, charging it etc..) but nothing would work. So i brought it into the shop and they said you will need a new LCD screen but no one knows how much it would cost because you have to check some serial number at the back of the phone ? They said it could cost between 40 - 70 euro Could i buy a cheaper LCD screen on ebay and put it in myself? i know how from watching videos! Thank you.

Okay thank you
Could i buy a LCD screen myself off ebay matching the model of my phone and replace it myself? it would save me a lot of money lol
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I have an Ipad 1 not jailbroken and using itunes on a windows xp machine.
Two days ago I had a notification on my ipad showing an update for the ios was available it started to download wirelessly. When I can back to check the device later it was showing a blank white screen. I have connected to the computer which detects the ipad in recovery mode and attempts to complete a restore. Every time this throws up the error 37.
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Hi
I have a Blackberry curve, if not mistake the 9800.
i was charging it and all of a sudden the i see that the screen had gone white.
I removed the battery put it back the screen still remains white.
since it has a password i cannot unlock it.
whats the best option to get it back as normal.
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Guide me how i could get it back working
Thanks
[email protected]

Hello jpkurian
White Screen may appear because of a hardware issue or a poor Battery , As you already mentioned that your Battery drains out very fast which is a symptom of a poor battery . Can you arrange a Good fully charged BB battery to test it on your device , it will reveal if the problem is within your device or the battery itself.
9800 is a Torch model !
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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Blackberry 8320-white screen--HELP

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