Blackberry 8330 - Got Wet

Hi,
I have a Blackberry 8330 with Verizon Wireless, who so far have been unhelpful.  It got wet.  I was able to take the phone apart and clean up the area (where the battery makes contact with the actual contact points of the phone itself).  I put in a fully charged battery (different one from the original) and all that happened was the red ligth when on at the top right corner.  All I want to do is get the pictures off this phone, not the memory card.
Does anyone know if the pictures are able to be salvaged?
Thanks,
Larry

Hi and Welcome to the Forums!
If the BB will not boot up, no. But, you may yet have a chance...try this:
http://www.blackberryfaq.com/index.php/Got_Your_BlackBerry_Wet%3F
Given how much time has passed, there may be no hope.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • My Blackberry Device got wet in Salt Water, How to extract the data from its Memory ?

    I have forgotten my device in my pocket while swimming in Sea Water. Eventually , the device got water damaged , I've taken out the battery, used the hair drier and still didn't work. All My concern is how can I retrieve the data on my Device Memory. Most important the Media Files (Photos, Videos...etc),
    Thanks,

    photos and vids ar most lilkely on the SD card and youcan get a USB reader to get them if they are not encrypted.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Tour got wet - here's what it does - how can I tell if it is "fried"?

    My Blackberry Tour (from 2009 - Blackberry device manager says I am running BB OS 4.7.1)  got wet in a rainstorm (phone was outside, not submerged, the wetness indicator strip on the battery has not had a line appear on it but a tab inside the phone is all red) approx. 5 days ago - I did some of what I should have done and some of what I probably should not have done as far as patience, lack of patience, letting it dry (in gentle heat (no hair dryer, etc. or rice), giving it a try... Here's what it does - my main questions are - do I have any hope of rescuing my contacts data - unfortunately, never backed-up?  If so, how?:
    - Without the Battery in:  Connected by USB cable to my laptop (plugged-in, USBs powered) (Windows 7; Blackberry Desktop version 5 (installed from the CD that came with the phone)) finds the phone in Windows device manager (Blackberry Smartphone connected via USB), as above, Blackberry device manager shows status as connected, can identify the phone's PIN, Blackberry Desktop Manager can see that the phone is connected (can see it's PIN) but shows that the device is in Disconnected State, the screen on the phone shows the battery with red X through it.
    With a Battery In: 
    - the battery with red X goes away,
    typically starts with a red indicator light, then changes to black screen with hour glass,
    - then to black screen with "BlackBerry" and progress bar (showing boot progress?). 
    - Boot progress bar completes,
    - the screen shows the Verizon logo, then
    - I get a flash (sometimes longer than others) of my desktop picture (it's one of the pre-loaded ones that is not on the micro-SD card, which I have removed). 
    - At this point there is a new progress bar which indicates that the phone is checking security settings (I cannot remember verbatim what it says, but it typically completes and, since I probably shouldn't be powering it on, I will not do that to get an exact quote; suffice to say, that usually completes). 
    - In terms of the desktop, I can also see that, in addition to my selected picture being there , the phone remembers my alarm time at 6:40AM).
    - A couple of times when I restarted it, I held down the escape/back button during the boot and launched the phone in safe mode ("safe mode" appeared at the top of the screen - a dialog appeared that explained safe mode and allowed me to click "ok" that I accepted that I knew what safe mode was. 
    - Whether in safe mode or not, it usually at this point returned to the initial power-up sequence, in a loop, between the red indicator light and the hourglass animation - it does not return to the screen with the "BlackBerry" logo with progress bar, just the aforementioned loop.
    At this point, I have tried two batteries - both Blackberry OEM, but with known/potential issues:  1.) the battery that was in the phone at the time it got wet - is approx. a year old (in terms of use), but was holding a reliable charge for 3-4 hours of talk time and
    2.) an older battery which may have been the one that was replaced by battery 1 or may be older - it almost certainly had diminshed charge holding capacity and had started the bulge that lithium batteries develop as the near death.  These batteries were not obtaining much, if any, in the way of  charge while in the phone plugged in, but did, outwardly (light changed from orange to green on a Blackberry OEM charger form the D-X1 battery; have not done a test with a circuit tester, etc.), accept a charge via the outside the phone method.  When using the inside the phone method - prior to any outside charging - during the boot-up process, at the point at which I could see my desktop, the indicator light flashed with the orange light and/or the indicator that one typically gets when the battery is lacking needs a re-charge).
    I have received and I am currently charging a new D-X1 Blackberry OEM battery, via the aforementioned Blackberry OEM outside the phone charger, for a go-around with the closest thing that I can get to a no problems battery.  
    OK, I am an **bleep**: I tried to re-boot the phone right away, I wasn't doing a back-up (though I thought that it was 1.) the reason that I was buying a Blackberry with an SD card - that this information was going to be portable and 2.) that I thought that the tech from Verizon, way back when I bought it, set the phone up to store the information on the SD card (no such luck, not there) or the SIM card - how could I test that? (which is, perhaps, why I thought that a backup was taking place).  Anyway, as you can tell, I have tried to be as descriptive as possible herein to say what I am seeing, because there are a number of other people with similar problems posting in various places, but, not really the same problems (they are getting stuck on a white screen, not getting all the way through the boot that I describe, had a phone in the pool all day, don't care about the data, just trying to save the phone (I was lax about an upgrade, because I liked my phone and I had a decent outlay of cash in the phone to start-off - was pushing to make it to this fall, hopefully not much longer, to get the newer Blackberry Classic coming out... hopefully with my contact listing being ported over).  That said, I have found plenty of evidence that suggests saving the phone is a real possibility, but the data may be more of a challenge.
    Huge post, looking for thoughts - thanks for any consideration given to my problems.

    if booted up with out all the way dry you might have fried it
    put it in a bag of rice for a few days in a nice warm spot 90-100 F
    then try it again if it still does the same thing then its toast
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Z10 got wet and now apps will not open

    Yesterday my phone got wet.  After removing the sim card, sd card, battery and drying overnight it will boot up but now none of the apps will open.
    When I press an icon (for an app), the screen looks like it's about to shift to the active frames screen but quickly reverts to the grid of all my apps. Even within the hub, i can't text or bbm or open emails but everything I've previously received is still there.
    The WiFi and signal strength icons appear at top right, but the BlackBerry icon has disappeared.
    The device still remains functional as a phone: I can make and receive calls and check voice mail.
    I tried to back up but BlackBerry Link but keep getting a connection error.  The closest I got was getting past the password and initiating a backup, which then failed.  Most of the time Link simply will not connect to my phone.  I've tried rebooting the phone numerous times and reconnecting to link, but with no success.
    Solved!
    Go to Solution.

    It sounds like what I have seen multiple times on a device with moisture damage.
    1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
    2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
    3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
    4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
    Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
    *Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
    *On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
    *On the dashboard of your car on a sunny day
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry 8330 Freezing Issues ( Need Assistance )

    I have a brand new Blackberry 8330. I got it about a month ago. Its has a One ( 1 ) GB memory card and I've downloaded about a dozen apps to the phone, using the device memory. The phone displays an hour glass icon and freeze. I usually have to take the battery out ot get the phone working again, but to be honest, its a little annoying. I was wondering how I could upgrade my Blackberry 8330's device memory or if I could fix the problem by getting a bigger memory card? I tried to go thru my carrier's support system but, to be honest, it sucks. Any help you could provide me would be appreciated.

    Hi and Welcome to the Forums!
    There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory
    Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.
    Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.
    SD/Media Card Memory -- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:
    http://www.blackberry.com/btsc/KB05461
    The ONLY memory space you can increase is the Media Card -- all others are fixed at the factory. But, increasing Media Card Memory does nothing to help with your situation.
    On some devices/OS levels, you can only see "File Free" (Options > Status), which I think is equivalent to AppMemory. On other devices, you can see all three memory usage levels (Options > Memory). Here are some guidelines to use:
    http://www.blackberry.com/btsc/KB15345
    http://www.blackberry.com/btsc/KB14320
    http://www.blackberry.com/btsc/KB14213
    Lastly, it is always important to properly close applications when you are done with them. Using the Back or the Red key will not do this -- those leave it to the app to decide what to do...and some will leave themselves resident in memory, consuming resources on your BB, slowing the overall performance. Rather, to close an app, press and select "Close" or "Exit"...that will force the application to be closed, freeing up for your new use the resources it was consuming. Some apps will always remain running (typically -- BBMessenger, Browser, Homescreen, Phone, and Messages)...but, you should still close them properly - especially the Browser...if it is left on an active web page, it will not only consume extra resources but battery power as well.
    Further, anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure. Some have taken to doing this on a regular basis as a preventive measure...some as frequently as once per day. Others have obtained the QuickPull app to automate a simulated Batt-Pull.
    Best!
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry 8330 Prepaid

    i got a blackberry 8330 and i have prepaid service on my env touch but i want to switch it over and still have my unlimited mobile to mobile for $10 a month is there anyway i can have that on my plan when i switch ?

    Blackberries can only be used with the monthly prepaid plans.  You can find them by clicking on "Plans" in the red bar at the top of this page, selecting "Prepaid" and then choosing "Monthly."  There will be a breakdown of the features and prices for each plan on that page.

  • Pink Blackberry 8330 in Pink

    Can anyone tell me if there is a pink Blackberry 8330 in pink.  My daughter's friend has one she said she purchased from Verizon wireless and I called Verizon and the salesperson I spoke to had no knowledge of such a phone.  The retailer at the store claims they are new and exclusive and wants ALOT of money for it but I want to make sure I am not being ripped off.  I saw the phone and it is a Blackberry but seems strange that Verizon has no knowledge of a product stamped with their logo!!

    There are two ladies on a different forum ,they got theirs on 08-13-08 verizon
    Just FYI
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Help !!!! It got wet!!

    Hi All - this may be a futile attempt but I am desperate!! - My phone was thrown in the pool last Thursday :-( - has not lit up again - I received my replacement - but my problem is the data - specifically the #'s!! - How can I get my #'s if the phone wont turn on???? - over 200 I have 14 days to figure out till I need to send it to the insurance carrier. The old battery does not work in the new phone and visa versa - the wall charger does not lite it up either. I havent tried the rice yet - but I live in AZ and it is dry & hot here  - I have blown dried it too!!! - It would seem like there is some techie that should know how to access the memory to get this stuff out!

    Each time you check it, you lessen your chances of it working in the long run. Since you had the battery in (from your other posts) so soon after it initially got wet, I am betting you won't have much luck.
    Only time will tell now. Leave it in the rice several more days withOUT checking it. That is the only way you will get it working, if at all. I know it's hard to do without it... but.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My iPhone 5s got wet, I kept it in rice for 10 days, then it worked perfectly for 2 days. Now it´s dead, won´t turn on.

    My iPhone 5s fell in the toilet 2 weeks ago and it was in contact with water for 5 to 10 seconds. It almost immediately turned itself off.
    After that, I didn´t turn it on again and left it in rice for 10 days.
    After that, I turned it on and it was in perfect state. Everything worked. I couldn´t believe that it had survived so well. But the joy only lasted for 2 days. The third day I was using it after I had turned it on again, it started turning itself off. The first time, it turned back on by itself. The second time, a few hours later, I had to reset it. The third and last time, that same day, it never turned on again. It´s like it´s dead. It doesn´t react to anything.
    I bougth it in February 2014. What are my options? Can they fix it if I take it to the Apple Service? Or do I have to replace it? And in that case, how much would it cost?, because now that it got wet it´s out of warranty.
    Thank you for your anwer!

    OK. And is it a sure thing that they will give me a replacement? Do they do replacements (for $269) when the iPhone has water damage? Also, my iPhone doesn´t turn on: would that be bad for them to consider a replacement?
    Thanks again.

  • IPod Touch got wet, died. I need my notes...

    My iPod Touch got wet and it's gone. I can get to the screen (albeit dim) that shows the slider to unlock it but the touchscreen is unresponsive. The computer won't recognize it.
    My main problem is I have some very important notes that I need.
    Does anyone know how to get the notes from the backup file "data.syncdb"?

    This might help:
    http://www.reincubate.com/labs/iphone-backup-extractor-how-extract-files-iphone- backup-windows/#/res/i/labs/iphonebe/3_wizard.png

  • Hi my iPhone 4 got wet , will apple replace it at a discounted price in ireland? If so where do I take it to be replaced or repaired?

    Hi All ,
    My phone got wet not dropped in water but left out in the rain. Now it will only power up if connected to the wall charger and then i can enter my unlock code .After this it says Activation Required , connect to itunes. It says 100% battery but no service .When I remove the usb lead from the wall socket to connect to my pc the phone dies.Then when i connect it to the computer the apple comes up on my iphone and nothing else just the apple then blank then the apple then blank in a continuous loop.itunes doesnt start when i connect the iphone to my pc and it doesnt show as connected in itunes either. The sim in the phone is also damaged as when i removed it to put in another phone it didn't work or wasnt recognised. When I brought it in out of the rain the speakers were making a crackling noise but they have stopped this now .Also the camera lenses were a little clouded with moisture but they have since cleared .
    What to do ? Apple dont cover water damage (the phone is only 8 months old) so do I have to buy a new Iphone at full price or will they like in the states replace it at a discounted price. If they will replace it will I be able to get a 32gb as they only sell Iphone 4, 8gb now in the apple store
    All help appreciated.
    BB.

    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
    iPhone Model
    Out-of-Warranty Service
    iPhone 4S
    €211.30
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    €161.30
    The Out-of-Warranty Service Fee includes a €12.30 shipping fee. The included shipping fee applies only if you arrange service online or by calling Apple Technical Support. All fees are in euros and include VAT.
    iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary."
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • My ipod classic got wet back in August.. it seemed to work fine for about a month, but recently is not working at all..screen appeared to get cloudy and then it just stopped working. thanks.

    my ipod classic got wet back in August.. it seemed to work fine for about a month, but recently is not working at all..screen appeared to get cloudy and then it just stopped working. thanks.

    Most likely, water damage.
    You can try putting your iPod in a tupperware, half filled (maybe half inch) with rice grains, close the cover for about a week.
    If you have done this, as soon as it got wet, higher chances of success, now looks like the water moisture is getting to the LCD screen.
    Then you can always bring it to Apple Genius bar, for a an overhaul. (may cost you half the price of a new iPod classic.)

  • Iphone 5 got wet, now apple logo keeps blinking and phone is unresponsive. When I try to restore it I get error code 21 then on another computer I get error code 2006.

    My iPhone 5 got wet and I dried it out for 3 days. Now when I charge it the apple logo keeps blinking. Phone is unresponsive, so I tried to restore it but got error code 21. Tried on another computer and got error code 2006. Any suggestions, or is it impossible to get it back?

    http://support.apple.com/kb/ts3694
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
    If neither of those fix it, then it's toast. it will have to be replaced.

  • My apple wireless keyboard got wet a year ago i sprayed the cleaning spray on it some of the keys are working but some of the keys aren"t working. it got sprayed a year ago What should i do??? Can it be recovered plz tell?

    I sprayed it a year ago i really like the keyboard and i really need it can it be recovered??? My apple wireless keyboard got wet a year ago i sprayed the cleaning spray on it some of the keys are working but some of the keys aren"t working. it got sprayed a year ago What should i do??? Can it be recovered plz tell?

    There is almost no chance it can be recovered, except at a cost far greater than a new keyboard.  Once wet, spraying with a cleaner will not do any good and most likely will make the situation worse.
    Best thing at this point is go to your Apple store, or the on-line store, and buy a new keyboard.  Water damage is not covered by the warranty or AppleCare.

  • HT201269 my iphone 4 got wet it wont turn on even inside a bag of rice for a week i went out to the retail store and purchase one but now i lost all my imformation how can i get the old imformation back?

    my iphone 4 wont work

    Did you made a iCloud/iTunes backup before it got wet?
    If you do, you can restore from backup. Otherwise it's gone.
    http://support.apple.com/kb/HT1414

Maybe you are looking for

  • Error while publishing service definition in Services Registry

    I created a service interface in ESR and published the WSDL to my Services Registry. Now when I go to the "Publish" tab in the Services Registry to provide a definition for this service, after entering the WSDL and clicking on "Next" I get a pop-up f

  • Can i use my apple id on two phones?

    Can i use my apple id on two phones?

  • Regarding New data in dash board

    Hi gurus, Can anybody tell me the steps to build a dash board, which can give me the fresh for every 10 minutes. As of now i know that in dash board we have one refresh button when ever we click on that, it brings the new data. So please tell me the

  • Deselect a spot color when printing

    Acorbat Pro 8 (or 9) Is it possible to print a pdf without a used spotcolor? If I deselect the spot in the Output Preview menu, it prints nevertheless. (Preview only). Kind regards Nina Storm

  • PI2.0 and Nexus 7004

    Hi, I´ve added two Nexus 7004 chassis (SUP2) to PI2.0, but they`re shown as unsupported devices. I´ve checked the supported device list and in fact there is no support for the 7004 chassis, but all the other chassis (7009, 7010, 7018) are on the list