BLACKBERRY 8330 PROBLEM

Hello Group,
my name is peter stewart. i have a blackberry 8330. the problem that i am having is that when i go to profiles to try to change my ringtone setting, for some reason the voice activated dialing initiates when i did not even command it to. the two questions that i have are the following; 1. is there a way to fix this without taking it in for repair? 2. is it possible to remove the voice activated dialling feature without damaging or crashing the blackberry? if so how?
thank you,
Peter Stewart

Hiya!
Voicedial is not removable from the device or the DM. It is actually incorporated into the application (that is why it doesnt appear in the applications list, but has its own menu item under options)
" Blackberry x.x.x Core Applications"
there is an app that can remove core applications, give me a moment and I will try and find it.
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RTSP pause problem in Blackberry 8330 & 8130

Hi Friends,
I have developed an application which does RTSP streaming of media like audio and video. I am able to stream the content.
The problem is: Audio when paused in blackberry 8330 & 8130 sends teardown request to Server instead pause request and cant playback from the paused state which results in closing player, but video is working fine.
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Looking for your valuable suggestion.
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Hithayath

Hiya!
Voicedial is not removable from the device or the DM. It is actually incorporated into the application (that is why it doesnt appear in the applications list, but has its own menu item under options)
" Blackberry x.x.x Core Applications"
there is an app that can remove core applications, give me a moment and I will try and find it.
1). Please thank those who help you by clicking the beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
3). Remember to have fun! We are all in this together!
4). Follow me on

Blackberry 8330 and Mac Ical

Can anyone explain to me what I am doing wrong. I cannot get Blackberry desktop manager on a mac to populate my ICAL application on my mac with the events from my blackberry calendar. It used to work fine with PocketMac, except it often doubled up all of the events.
I select the calendar I would like to be synced, It says it is done, no errors. but my ICAL never gets any of the dates. I am debating going back to pocketmac, even though it often doubles up all my contacts often.
IS this just an issue b/c I have an 8330, and its an older model BB? I love my BB but I am in real estate and need my contacts and calendar to be synced throughout all my devices
If you can help I would greatly appreciate it.
Josh

My client is having precisely the same problem with the Blackberry 8330. She can't get calendar events that have been created or added on the Blackberry device to sync to iCal. It seems that calendar events created in iCal on her computer to sync to her Blackberry device properly.
Any help is appreciated.
Thank you!

Blackberry 8330 Freezing Issues ( Need Assistance )

I have a brand new Blackberry 8330. I got it about a month ago. Its has a One ( 1 ) GB memory card and I've downloaded about a dozen apps to the phone, using the device memory. The phone displays an hour glass icon and freeze. I usually have to take the battery out ot get the phone working again, but to be honest, its a little annoying. I was wondering how I could upgrade my Blackberry 8330's device memory or if I could fix the problem by getting a bigger memory card? I tried to go thru my carrier's support system but, to be honest, it sucks. Any help you could provide me would be appreciated.

Hi and Welcome to the Forums!
There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory
Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.
Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.
SD/Media Card Memory -- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:
http://www.blackberry.com/btsc/KB05461
The ONLY memory space you can increase is the Media Card -- all others are fixed at the factory. But, increasing Media Card Memory does nothing to help with your situation.
On some devices/OS levels, you can only see "File Free" (Options > Status), which I think is equivalent to AppMemory. On other devices, you can see all three memory usage levels (Options > Memory). Here are some guidelines to use:
http://www.blackberry.com/btsc/KB15345
http://www.blackberry.com/btsc/KB14320
http://www.blackberry.com/btsc/KB14213
Lastly, it is always important to properly close applications when you are done with them. Using the Back or the Red key will not do this -- those leave it to the app to decide what to do...and some will leave themselves resident in memory, consuming resources on your BB, slowing the overall performance. Rather, to close an app, press and select "Close" or "Exit"...that will force the application to be closed, freeing up for your new use the resources it was consuming. Some apps will always remain running (typically -- BBMessenger, Browser, Homescreen, Phone, and Messages)...but, you should still close them properly - especially the Browser...if it is left on an active web page, it will not only consume extra resources but battery power as well.
Further, anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure. Some have taken to doing this on a regular basis as a preventive measure...some as frequently as once per day. Others have obtained the QuickPull app to automate a simulated Batt-Pull.
Best!
Good luck!
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Blackberry 8330 inconsistent rings

I have had this blackberry 8330 for about 2 months, and have called the technical help twice, even gone into the Verizon store without positive results. I have set my rings for different things like my different emails, texts, facebook rings. I have checked and rechecked that I have set them up correctly, even the tech support said I did. However, my ring always goes back to one specific ring tone. I don't know what I have done wrong. I even asked if this is a glitch in the phone but everyone said it is not...tech support suggested I transfer all of my info on the computer but I am nervous that I am going to lose all my stuff. A. Has anyone had this problem with the ring tones, and B has anyone had experience saving all their info and do they lose any stuff transferring back? Thanks for any suggestions. AZJen

I have had this blackberry 8330 for about 2 months, and have called the technical help twice, even gone into the Verizon store without positive results. I have set my rings for different things like my different emails, texts, facebook rings. I have checked and rechecked that I have set them up correctly, even the tech support said I did. However, my ring always goes back to one specific ring tone. I don't know what I have done wrong. I even asked if this is a glitch in the phone but everyone said it is not...tech support suggested I transfer all of my info on the computer but I am nervous that I am going to lose all my stuff. A. Has anyone had this problem with the ring tones, and B has anyone had experience saving all their info and do they lose any stuff transferring back? Thanks for any suggestions. AZJen

Suggestions needed for blackberry 8330 curve

Hi
I have a Blackberry 8330 Curve and am on Verizon. Saturday night my messaging system decided on it's own to separate all my messages. Some of the saved ones I have are now dated 12/5 (were from august!). On top of that when my email is downloaded into my Outlook account the emails are no longer taken off the phone. It is very very hard to open up any of my messages-usually takes 2 or 3 clicks to get them open. Am able to send emails and messages.
Another problem is that I can not update information or comment on people's status on Facebook. This isn't a big problem but is frustrating to me.
I have occasionally been getting this error message: uncaught exception:Java.lang.ArrayIndexOutofBoundsException
I
have rebooted multiple times went to Verizon & this very unhelpful man said all he could do is wipe my phone since there was not a technician there that was proficient on Blackberry.
Any suggestions are welcomed!
Thanks
Kitty

Unfortunately no, the 8330 does not have a wi-fi adapter built into the device. The 8320 does have it however.
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Remember to resolve your thread by clicking Accepted Solution.

I have a Blackberry 8330 and a MacBook. For some reason I started having connectivity issues. The handheld will not sync with the computer via pocketmac. I have uninstalled, etc 15 times. Please help

I have a Blackberry 8330 and a MacBook. For some reason I started having connectivity issues. The handheld will not sync with the computer via pocketmac. I have uninstalled, etc 15 times. Please help

Hi Peter!
I'm sorry to read that you are having issues with your Sync account.
Your best bet is to follow the steps described in this blogposts and open a bug:
https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/
After that, if you don't want to user Sync in your computer, you can stop it with this simple steps:
* At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
* Once the options window opens, click on the Sync tab.
* At the bottom of the Sync tab click on '''Deactivate this Device''' link

Blackberry 8330 Home Screen

So my sprint blackberry 8330's home screen is blank, all it shows is the BB menu, time, battery, signal, and volume, whenever I roll the ball over to where all the previous icons were all that shows up is a yellow circle highlighting an empty space, and when I switch over to the BB menu it remains the same except for that there's no icons except for the time,etc,etc & I can get into my messages and all by pressing ALT & Back, but I want to restore my icons, & I've tried the whole call log>menu>options>general options>switching the dial homescreen to no> exiting to homescreen>press "O"
but when I hold down the "O" all it says is if I want to add a speed dial to it ? & every now & the it says error 523. Any help?/: please.

Hi
You might find the advice in the following link to be helpful
http://supportforums.blackberry.com/t5/BlackBerry-Curve-Series/App-error-523/m-p/405445/highlight/tr...
Blackberry Best Advice - Back-up weekly
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10.5.4 and bluetooth with Blackberry 8330

since performing the combo upgrade to 10.5.4 most bluetooth functions are gone with my blackberry 8330. Prior to the upgrade, I was able to transfer files. Does anyone happen to know what was changed or how to fix it?

Update:
on a couple of occasions, I have been able to get file transfer functionality back for a short time by configuring my phone through the bluetooth preferences. However, this has only worked on occasion and cannot be consistently replicated.

Synchronization in Outlook on Blackberry 8330

Does anyone have a solution how I can use Outlook and be able to keep two different business accounts (pst files) separate so I can sync my Blackberry (8330) and keep my contacts and data separate for these two different email accounts?
Thanks!

you are the IT admin ? if so, you should post your question in the "BlackBerry Enterprise Solutions" board, where IT admins ask questions to IT admins.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Cannot open .avi and .vcf files on Blackberry 8330 Curve

Is there software or an upgrade to download to be able to open .avi files and .vcf (contacts from outlook) on Blackberry 8330?
Thanks
Solved!
Go to Solution.

avi
A/V codec and video resolution of avi file must be compatible to what BB Curve could play
I suggest that you re-encode whatever avi file you have to meet the criteria.
VIDEO FORMATS
Supported video formats :
*.avi / *.3gp / *.mp4 / *.mov :
MPEG-4 Part 2 (simple profile and bvop, including DivX 4)
H.263 (Profile 0 & Profile 3)
*.wmv :Windows Media Video (Simple Profile)
Moreover there is a limitation of the videos :
All videos except *.wmv : supported up to 320x240 / up to 800 kbps / up to 30 fps
*.wmv videos : supported up to 320x240 / up to 800kbps / up to 24 fps
Unsupported formats (among others) :
*. mpg / *.mpeg (MPEG-1)
*. vob (MPEG-2)
MPEG-4 Part 10 (H.264 / AVC)
MPEG-4 Part 2 (Advanced Simple Profile)
H.263+
DivX ;-) 3
DivX 5 and DivX 6
XviD
*.3g2 (3GPP2)
*.wmv Windows Media Video (Main/Advanced Profile)
*.asf (Advanced Systems Format)
*.rm (Real Media)
AUDIO FORMATS
Supported formats
*.mp3 : MPEG-1, Layer III and MPEG-2, Layer III
*.aac / *.m4a : AAC/AAC+/eAAC+
*.*.mid / *.smf : MIDI
*.amr : AMR-NB
*.wav : WAVE
*.wma : Windows Media Audio / WMAPro 16bit-stereo
Unsupported formats (among others) :
*.mp1 : MPEG1, Layer I / MPEG2, Layer I
*.mp2 : MPEG1, Layer II / MPEG2, Layer II
*.ra : Real Audio
*.ogg : OGG Vorbis
*.flac : FLAC
vcf: First Import vcf file to Outlook and then sync it with you Curve.

Blackberry 8330 - Deleteing email off both Blackberry & Home Computer

I currently have a Blackberry 8330, v4.5.0.186 (Platform 3.4.0.59).
I used to be prompted to delete emails off both my blackberry and my home computer's Windows Mail. I think after updating the Blackberry, this option was no longer available, which requires me to read emails on my Blackberry and then to have to delete them off my home computer.
Does anyone know of a way that I can restore this function to my Blackberry?
Thanks in advance.
"The sea was angry that day my friends. Like an old man trying to send back soup in a deli." George Costanza
Solved!
Go to Solution.

When you say "updating the BlackBerry" do you mean you updated the software or you upgraded the device from an older device?
When you open an email, scroll up into the headers. Next to "Received Using" does it list the email address or does it say unknown?
If it says "unknown" you may just need to resend your service books.
Go to the icon on your device that says Email Setup (Manage Internet Email on some devices) and go into the setup for your email. There is an option to "resend service books."
If it shows your email address then it doesn't hurt to go ahead and resend the service books anyway but then you'll need to:
Go into Messages >Options >Email Reconciliation.
Choose the Message Service in question (there may be multiple ones if you have more than one email address set up on the device.
Then change "Delete On" to "Prompt."
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Contact transfere contacts and other information from one blackberry 8330 to a blackberry 8520

I moved from Verizion Blackberry 8330 to a Blackberry 8520 T-Mobile
I'm also using the Blackberry desk top software.
Like I said in the subject line all contacts cannot be found

We really appreciate the posts, but this is a peer-to-peer Forum designed for users to help each other.
If you wish to contact Palm, they have a website in place for suggestions like yours:
http://www.palm.com/us/company/feedback.html
WyreNut
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Using BlackBerry 8330 keypad to access Company Directory

Hey all,
When I call into my company phone # from my business BlackBerry 8330, one of my options is to press the # sign to access the company directory.
But...my keypad doesn't see to work that way. It picks up the first letter I hit that corresponds to a number I think. The only phone I can find in the office that works is a Razr, which of course mimics an actual telephone keypad with the 3 letters/key.
I'm hoping there is an easy solution to this.
Thanks
J
Solved!
Go to Solution.

Press the # key when it says to press the # key.
To spell out a name, say "SMITH", press and hold the ALT key (lower left) while typing the letters you need.
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WiFi for Blackberry 8330 Curve/Telus

Is there no upgrade for Blackberry 8330 Curve to be able to use WiFi?

Unfortunately no, the 8330 does not have a wi-fi adapter built into the device. The 8320 does have it however.
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

BLACKBERRY 8330 PROBLEM

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