Blackberry 8330 screen remains lit all the time.

My new 8330 screen was darkening properly for a few weeks and now stays lit all the time. I have adjusted the timeout time to several settings and saved the settings before exiting and nothing works. My battery is suffering! Please, has anyone had the same problem and solved the mystery? I did a search before posting this.
Solved!
Go to Solution.

Hi Mopars and Welcome to the forums!!
First step in Blackberry troubleshooting:
Have the device in front of you turned ON.
Make sure it is not plugged into the AC charger or USB charger.
Turn it over and take out the battery, WHILST THE DEVICE IS TURNED ON.
Pop the battery back in and wait for it to load back up automatically.
See if this helps the situation!
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

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