Blackberry 8350i using Desktop Manager 4.7 ASCII importer

Blackberry Desktop Manager no longer supports Lotus Organizer 5.0. I tried using the ASCII import feature and get a Windows XP error message 0x80040057 View Documentation. Does anyone know what the conflict is? Is there a Mapping problem? Can't get past Address Book where the program bombs out. Any help would be appreciated.

there is a method involving enabling detailed logs on the Desktop Manager. Then it will give information about that 227th item. check the forum or th public knowledge base (click on the "SUPPORT" button on top of the present page)
if I were you, I'd just wipe the calendar database on the device, do the sync, and when it stops : open the calendar on the device and see the last event synchronized. it should be the 226th.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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Can't sychronise BB8520 using Desktop Manager 5.0.1

When I try to synchronise my Blackberry 8520 using Desktop Manager 5.0.1 I get the following message:
"Your computer must be connected to the internet to perform this operation. Please ensure that you are able to connect to the internet and try again."
Well, my computer is connected to the internet (I'm writing this aren't I?!).
Any ideas as to what the problem is,anyone?
Thanks in advance...

Hi and Welcome to the Forums!
This KB has information about that message -- hopefully it contains something useful for you.
Cheers!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Add or edit address book using Desktop Manager

Is there any way that I can add or edit my address book using the Desktop software? I would like to input email addresses and other information into my address book on my blackberry without having to type everything in on the blackberry. I was hoping there would be a way to do that on my PC and have it sync to my phone.

he following steps will help you to configure synchronization -
Connect your device using Desktop Manager and click on Synchronization
From the menu on the left click Synchronization under Configuration
Again click Synchronization button on the right which will give you option to Select Device Application that you want to synchronize
Put the check mark and you'll get a prompt to Select Desktop Application
Highlight the application name and click next button
Under Synchronization Option you get Direction of Synchronization
Check the radio button with Two way sync
Note: above mentioned steps are explained as per Desltop Manager 4.5
Example: Synchronize addressbook -
Connect you HH with your desktop Manager in your PC. If you device is set to wireless sync then you need to turn off wireless synchronization. To do so go to Address Book -> click Menu -> Options -> Wireless Synchronization: No -> click Menu and Save the changes.
Click on the Synchronize button on Desktop Manager -> Click on Configuration Tab then click on Configure Synchronization -> Click on Choose under Address Book (on the right side of the pop up window) -> Click on you organizer apps (like, MS outlook, Lotus notes etc) -> Select desired apps -> select Synchronization radio button and click OK twice go back to Synchronize tab ->click on Synchronize Now.
tanzim
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Automatic file upload using desktop manager!!

hi everyone! im new to this forum so dont knw how long it will take before people reply. lets give it a shot lol
i just wanted to know if its possible to set up their blackberry manager in such a way that it automatically uploads files to to a computer once connected to a network?
all sugestions will be much appreciated
thanks,
ricky

You're welcome.
Let's start with your device model, you've gotten to post that.
But we gotta have some detail of what you're trying to do. In your first post and thread title you mentioned with using Desktop Manager, then you most recent post says without using any "middleman".
You can use Bluetooth to transfer from the BlackBerry to the PC. You can use Desktop Manager for that, but not for document files like Word. You can use Media Manager for that transfer, but there's another middleman you don't want.
Automatic? Maybe not. Even using a simple application on your PC like SyncToy will require some user interaction.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Update software without using Desktop Manager

I'm trying to update my BB 8520 because it's been playing up (again) and I've tried using the desktop manger to update it but it doesn't seem to let me complete the update even though it says there is one. Is there anyway of updating it through the internet like a website or something, or does it have to be through the desktop manager?
Thanks.

See the link below for the download, and follow these simple installation instructions.
First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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E-mail issue after using Desktop Manager

I am a new BB user (Curve 8530). So I am confused with this issue. Couple of days back I connected phone to my laptop and used desktop manager (ver 5.0.0.11). I just wanted to explore the features of DM. After I disconnected from laptop, the company account emails stopped coming to the handheld nor I could send any from the company mail-id from the phone. I have configured gmail and hotmail on the BB. These were operational perfectly. Only the official mail-id was not getting synched. And I started getting mails with etp.data files in my outlook. The company BB admin guys resolved the issue. So everything was fine. But no one could tell what was wrong. So today I again connected to the phone to DM cause I wanted to move contact from outlook to phone. Now again, i have the same issue. No official emails on my phone. I am sure the admin guys will again solve the issue. But I need to know why is this happening, else i won't be able to use DM at all. can some one explain as to why this could happening. should i check/change any setting on phone or DM.

I am not sure this could help, but when you first intalled DM, did you onfigure it for Enterprise Use? Are you running 5.0.1 or 6.0? In the 5.0.1 version, you had to set it up for BES use when first installing the software.
Also, validate with IT the email and other security policies they have in place for BES users...
I know I am providing more questions than solutions, but hopefully they will steer you in the right way...

Just upgraded to Lion, problem now syncing contacts onto Blackberry using Desktop Manager

I just upgraded to Lion, got iCloud going. Works great with my iPhone, but my husbands Blackberry no longer syncs properly using the Blackberry Desktop Manager. Installed the latest version of that program & still no luck. The calendar, music and photos sync fine, but all of the contacts have been wiped out now on the phone and not a single one will sync over from the mac.

I have the same problem. I've tried many solutions but no success. ICloud has been a curse. I love my Mac but if I can't sync my BB 9930, I may have to change.

BlackBerry cannot sync with iCal for Mac using Desktop Manager (2.0)

Hello,
I still using my blackberry Bold 9700 a long time and I am happy with this device. I no switched to a Mac and my problems started, Unfortunately I can't sync with the Desktop Manager (2.0) my calendar. It create a problem: Can't sync please try it again
I tried the proposed ideas (forget device..) but there was no solution.
In general I only like to "copy" the calendar datas from my BB to ical. (so one way), but also I can't find to select this choice, only two way or no sync.
Thanks for your support and ideas!
Noveski

Hello Brasil2010,
Welcome to the BlackBerry Support Community Forums.
To disable wireless synchronization on your BlackBerry smartphone please check out the article below.
Link: http://www.blackberry.com/btsc/KB04976
Thank you
-DrP
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Can't sync Outlook 2010 contact pictures to Blackberry using desktop manager?

I'm new to the forum. I have an issue with syncing my Blackberry Tour to with my Outlook 2010 through Desktop Manager 6. All the data for Calendar and Contacts syncs correctly except for the contact photos. When I sync the photo's from Outlook don't transfer over to the blackberry and If I have a photo attacked to a contact on the blackberry it get's removed. There is one exception to this and that is that Facebook photo's linked to contacts remain on the blackberry as well as Outlook. Does anyone know how to fix this?

Hi asrjcb,
I would recommend downloading and installig the latest version of BlackBerry Desktop Manager. This now has support for Microsoft Outlook 2010 64-bit.
http://www.blackberry.com/go/softwaredownloads
Thanks
-CptS
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Problem BlackBerry 8820 and Desktop Manager

Hy i conect my BB but in the desktop manager in the pin area dont aperece my pin number aprece none and push this and push detec my pin an tell me the pin detected but in the main menu aperece none againg , what it the problem ?

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB03490 Internal Error 2738. Could not access VBscript appears when installing BlackBerry Desktop Manager
Normally, that is an install error rather than an uninstall error, but hopefully the remedies it contains will still be useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Updating Phone without using Desktop Manager

Hi,
I was wondering is there anyway that I could update my blackberry without having to use the desktop manager as i don't actually have it installed and have never used it for my phone because i don't run windows or mac.
Stephan

Hello the_bgb_society
Welcome to BlackBerry Support Forums
Yes you can update your BlackBerry Over the Air , But.. specially I don't prefer . If you can manage a PC the method are simple , and the Choice is your's if you go for an Update OTA then please do a backup of your device first. For help refer to this Article : How To Backup Your BlackBerry .
If you want to update with the help of a Compter then refer to this KB :
KB16251 : Install or update device software on a BlackBerry smartphone without using BlackBerry Desktop Software
Or to update your device wirelessly refer to this Article : Update your Torch wirelessly
Good luck
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Blackberry 8830 WE & Desktop Manager v. 4.2 SP2 & Microsoft Office 2000

I have a 8830 WE and I am using Windows XP and MS Office 2000. I was told that V4.2 SP2 is the only version of the desktop manager that will support the sync with MSO 2000. Can anyone supply me with a working link to get V4.2 SP2? If not, does anyone know of a work around to sync MSO2000? Thanks for any help......

Hey mstilesky,
Welcome to the BlackBerry Support Community Forums.
BlackBerry Desktop Manager 4.2 SP2 is not available to download anymore.
You can download any new version of BlackBerry Desktop Manager, however you will need to update Microsoft Outlook to 2002/2003/2007 or 2010 to perform any synchronization.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!

Issue syncing Bold 9650 and Entourage Calendar using Desktop Manager

I'm trying to sync calendar items in Entourage residing on my MacBook Pro with calendar items on my BB Bold 9650 and noticed that "Entourage" is no longer offered as a calendar choice with which to sync (I've been a BB and Entourage user for 2 years and this is a new issue - Entourage used to be offered as a choice). I tried to fix by uninstalling Desktop Manager and reinstalling with newest version - no change - problem persists. Calendar items are not syncing between BB and Entourage - any idea how to fix?

My apologies hiforman.
If you click on Calendar in BlackBerry Desktop Software does it list more than 1 calendar?
Also you're saying in Contacts does it just list entourage?
Also open up iCal on the Mac, do you see an entourage calendar listed?
I look forward to your reply.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Sync Error "An error has occurred please try again" with Contacts using Desktop Manager

Hello,
I've been trying to fix my Boss's sync issue for sometime. I hope some one can help.
He has a BB Curve
He uses Microsoft Entourage 2008 sync'd with Mac's Address Book
His desktop manager is up to date
When syncing contacts he gets "An error has occurred please try again"
I went under advanced settings and click replace everything on blackberry device. That worked and his phone is now up to date with his address book however if you don't click "Replace.." the error still occurs.
He fusterated because he wants to be able to sync back and forth not just from his computer to his phone. I hope this all makes sense and someone can help.
Thank you

demzi11 wrote:
I have the same thing! I have no idea how to fix it
Hi and Welcome to the Forums!
Read the KB that Xandrex linked...it cures this situation in something like 75% of the time.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Cannot Load Applications Using Desktop Manager

I have a Blackberry Pearl 8130 (through Verizon) and am running Microsoft XP Professional on the PC. Using the About Blackberry Desktop Manger menu item, I find the Desktop Manager version is 4.3.0.15 (Aug 15 2007), the Device Manager version is 4.3.0.7, the Application Loader version is 4.3.0.13, and the RIM program is 1.0.0.35. The Device Software tab has no software listed, although I have several applications installed.
The problem is that when I try to load a new application, the loader program always gives an error message that it cannot find any new applications even though I point it to a directory that contains both the *.alx and *.cod files. Luckily, so far i have been able to find over the air installation options but that isn't always going to work.
I have spent hours on this problem, mostly on the the Blackberry website, but so far have been unable to find anything that worked. I even did a full reinstall of all of the desktop and device software--a full half day job.
Any new ideas would be greatly appreciated.

frfghtr wrote:
Could it be that the desktop manager is generic so as to support all blackberrys but the device software is required for programs that will only work on certain models?
Yep. The Desktop Manager is designed to be universal between BlackBerry Devices, and as handheld code can change for BlackBerry devices often, the configuration files are not included with releases of just the Desktop Manager. You will need to download the relevant handheld code from your carrier to include it.
PITA I know, but its the only way it can be reliably done.
Message Edited by Ben on 04-02-2008 03:26 PM

Blackberry 8350i using Desktop Manager 4.7 ASCII importer

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