Blackberry 8520 Media card

Hello, i cant recognize in my blackberry 8520 any media card. Can any one help me?
Thanks

What kind of media card are you using, what size, and what type?
What is your Operating System loaded to your device? Look at Options > > Device > About, third line down beginning with a "v.5.0.x.xxx", What is yours?
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Similar Messages

Blackberry Q5 Media Card Encrypted. Cannot View files after doing Wipe

I have Blackberry Q5 media card that was encrypted. When it was full a removed that and changed with the new SD card. Later, I wiped my blackberry device.
Now I wanted to view the files stored on my old media card that was encrypted on same blackberry device but I am unable to do so. I am using the same device with same device lock password.
Please advice. Thanks in Advance.

If i do device switch then i understand. But when I wipe only my contacts and applications and "not the media card", i don't remember that it warned me that i will not be able to use my media card again. I am using the same device, same device password and the same media card then why the blackberry will not allow me to view my files. What is the logic here?
The other person cannot have my device, my media card and my password all with him to breach my privacy isn't it?

8520, Media Card

I am trying to format my media card. I went to options and the media card does not show up in the list. There is a Memory and in that it says media card. Should I format it that way? Or should Media Card be listed under options? The phone showed that the media card was inserted when I put it back in.

See this:
Article ID: KB11879 What is mass storage mode
and this:
Article ID: KB23450 Copy documents to a BlackBerry smartphone using Mass Storage Mode
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Blackberry Bold Media Card Backup

I'm new to the Blackberry (Bold 9650), so I might be missing what I've been looking for. Most of the time, when I start, and particularly reboot my device, it always comes up with the message saying that the new media card has errors and asks if I want to correct the errors. Then it asks me if I want to save lost clusters.
A service tech told me to back up my data card to the computer and then reformat my card.
Questions:
1.     Is the data card and the media card the same?
2.     Will all data, including video and pictures be saved?
3.     How do I save it to the computer?
4.     This is a brand new phone with card. Why is it damaged?
Thank you for any advice and help you can give.

FreonJohn wrote:
I'm new to the Blackberry (Bold 9650), so I might be missing what I've been looking for. Most of the time, when I start, and particularly reboot my device, it always comes up with the message saying that the new media card has errors and asks if I want to correct the errors. Then it asks me if I want to save lost clusters.
A service tech told me to back up my data card to the computer and then reformat my card.
Questions:
1.     Is the data card and the media card the same? Yes, the two names are referring to the same thing.
2.     Will all data, including video and pictures be saved? That depends on how much damage there is to the card, if there is any. Correct errors, save lost clusters....sounds like a bad card. Data may or may not be recoverable, and all you can do is try.
3.     How do I save it to the computer? You'll need a slot on your computer or a card reader, and if it is a micro SD, you'll need an adapter to fit it into the computer slot or card reader. My micro SD came with an adapter - you can find them at places like Office Max, Staples, Best Buy, etc. Put the card in the slot and read it like any other drive - copy everything on the card to a folder on your computer. Then you can reformat the card, "fix" any errors, and try to recopy the information back to the card. Me? I'd spend another $10 and get a new card.
4.     This is a brand new phone with card. Why is it damaged? It happens. The cards are so tiny, and delicate, they get damaged easily. If the phopne came with the card already installed, it may be under warranty and you can get it replaced at the store where you got the phone. Do the backup of all your information on the card, then take it in and see if they will replace the card.
Thank you for any advice and help you can give.

Media card has errors

I recently received this message from my Blackberry-
A media card has been inserted that contains errors. To correct the erors please use a disk error checking utility on a computer.
Can anyone help me or guide me?
Thanks,
Harvey G

Hi
Here is a solution that I can give to you it has helped me quite alot with the same problem that I had with my Blackberry Curve 8520.
Note: Make sure that your media card is inside of your blackberry before you can follow step 3 - 7 and always make sure to turn off your blackberry and to take out your media card when you are following step 1 and 2.
1. Make everything a backup from your OLD CELPHONE for ex. videos, music, funny ringtones, pictures etc.
2. put all the backup in a folder and then after you have done that put it the folder on your external hardrive or desktop.
3. Install the Blackberry desktop manager that have came with your blackberry.
4. After you have install the Blackberry Desktop Manager, then you install the Blackberry PC USB Cable that has came with you blackberry celphone after you've done that a automatic display will show then you just close it.
5. Then you go to the drive where your blackberry is located in Computer or My Computer then you right click on that drive of your blackberry then go under where it says FORMAT then you click once. after done that then click format if it says there quick format then a pop up question will ask are you sure you want to format this drive then click yes.
6. After formatting the drive shut down the blackberry for 10 or 5 minutes, after 5 or 10 minutes are finished just power the blackberry back on. then you will see that this problem of yours is gone.
7. Then you can plug the cable back in and you can copy and paste all those backup into your blackberry.
I Hope that will help you out.
Enjoy your Day.
From
Willie Horn

Can not access the media card files Blackberry 8310 - HELP

Can not access the media card files Blackberry 8310.
I had a battery drain problem. The unit would only last 16 hours before completely drained. Purchased a new battery with the same result. I figured that I should try a complete reset so I did a hard wipe. Once that was done and I loaded the unit back up and returned online, the battery drain problem was resolved but now I can not access the media card.
Here are the messages:
“A media card has been inserted that contains encrypted content which will be unaccessible by this device”
I can see the files. I have transferred them to my PC via the SD card but I can not open them. Here are the settings:
Media card support – ON
Encryption Mode: - Security Password & Device
Encrypt Media Files – YES
Mass Storage Mode Support – OFF
Please note – I can not change the encryption mode since it is set by policy
Security Options – General Settings – Content Protection – Disabled
The version of Desktop Manage I am using is 4.2.1.8. When I try to use the Media Manager to move the files, I get an error message and can’t move the file. If I access the file on the card and try to display it, I get:
Unable to display file /media card/ pictures/ing000000xx.jpg.rem
Here is what I have tried (from the advice on this board):
1)     Read the files directly off the media card – No good
2)     Create a “new” folder on the media card and move a file into it then try to read it – No good
3)     Email the file then read it – No good
4)     Reset Encryption mode to off then try – Can’t do it – IT Policy setting
5)     Be sure that the password was set the same as before the wipe (setting is password & device) – Can’t do it – The Blackberry prevents me from using an old password.
So I think I can’t read the files because I can’t replicate the encryption key. Could that be right? My problem is that I do not understand why this would be the case. It is still the same device and since it knows what the old password was (because it would prevent me from using it again), why would it not generate a key to access the files?
All I am trying to get off the card are pictures on my 6 year old … some are priceless. Can someone help me do this? One would think that this should not be this hard but from all the postings I have found, it seems that it is. And yes, shame on me for not moving the files before I did the reset (THAT will never happen again!) but this being unrecoverable is unconscionable given how many seem to find themselves in this situation.
Thanks for any help you can offer!

Not sure why you couldn't see them using mass storage mode. Did you have the pics stored on your media card? Try going to media-menu-explore-media card-blackberry-pictures See what the extension is on your pics. If any have the extension such as .jpg.rem they are encrypted.
IrwinII
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Downloading maps from media card onto blackberry

Could I install maps from a media card onto my Blackberry if I download these from my computer?

There are only a couple of options of applications that actually do that (and neither of them do it well).
http://www.blackberryforums.com/gps-mapping/127686-all-known-gps-applications-bb.html
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Blackberry Desktop Software doesn't recognize my .rem files on my SD media card. Cannot sync them to my Mac.

Hi,
I'm experiencing this problem where Blackberry Desktop Software for Mac 2.3.0 (build 12) doesn't recognize my .rem files (video and photo) on my SD media card (the Desktop Software app does show that file space on the media card is being used). Therefore, these files cannot be synced, decrypted, and viewed on my computer. I can see them on phone. I do have mass storage mode turned on and I can see the .rem files in the video and photo folders when my phone is connected to my computer. I can copy them to my Mac but since they aren't decrypted, I cannot view them.
I'm going to buy a new phone and I need to get these files off my current phone. I have a Tour 9630 with BB OS 5.0 bundle 1600.
I've tried backing up, reformatting the media card, wiping, and restoring but nothing has worked.
Is there any kind of utility that will let me decrypt the files on my computer? Should I try Blackberry Desktop Software for Windows?
I'm hoping someone can provide some suggestions? Thanks in advance.

Hey jack_clarke,
Welcome to the BlackBerry Support Community Forums.
Make sure mass storage mode is enabled on the BlackBerry: www.blackberry.com/btsc/KB13564
If this is disabled you won't be able to access your media card from the computer.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Media Card not recognized on Laptop

I'm trying to sync my media library but when I plugin the USB cabe and select the option "USB Drive" on the device. The Media Card Folder does not come up on the Laptop.
If I go to "My Computer" I can see a new Removable Drive D: but it's not clicable... it says please insert disk in the Removable Disk.
The Media Card is well inserted and available on the Blackberry. Under the "Storage" option of the device I see the 3.6 GB available. Already tried the menu option "repair" and "format" option. That formated the media card but it's still available on the laptop.
On the Blackberry Desktop software if I try to sync Music I get a Message saying "Your device has insufficient Storage to sync Media. Consider using a Media Card.
I have all everything uptodate both on the Blackberry as on the Laptop WIn7 and Blackberryf Desktop Software.
Can anyone help?

I have exactly the same problem. And the new desktop software no longer gives me the option of adding music manually

Accessing Blackberry media card on mac ?

I am not able to transfer/ Access music files from my blackberry media card to Mac book pro. however i can transfer pictures into mac but cant access media card as i used to do earlier on my HP. lz help tnx

Hey mek363,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
You will need to enable mass storage mode to see the media card on the Mac. Follow the steps in this KB article to enable mass storage mode: www.blackberry.com/btsc/KB13564
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

I need help with my Blackberry Torch 9800 media card....

I've had my Blackberry Torch 9800 for almost a year now and I haven't faced a problem like this one before, One day, Out of nowhere, My blackberry started acting up, the lock button wouldn't work, the touch screen and keypad wouldn't work, I wasn't able to access anything. Then the batteries drained out all of a sudden, so I went home and charged it and I thought that there was something wrong with the battery, but then when it turned on again, it had erased all my media! All my photos, videos and music, and every time I finish charging my phone a prompt would pop up and say that my media card isn't formatted! So I wanted to know if there's anyway to fix this?! The bigger problem is that the rest of my data was on my laptop and it's hard disk crashed.....So now I have nowhere to go to to retrieve my files Is there any solution to this? It's really doing my head in! Any help would be much appreciated! Thanks in advance.

Hi and Welcome to the Community!
While rare, spontaneous wiping and rebooting do happen on BBs. You, sadly, are the very unlucky one to also have your backups on your laptop wiped out by it's failure. Very bad luck indeed...hopefully you were backing up your laptop somewhere.
As with all restores, there must be a source...your BB will never be that source as it has no "deleted items" nor "recycle bin" from which to do so. Rather, an external backup source is required. Given your laptop situation, the only other source I can think of is if you had activated the FREE (with a proper BIS plan) BB Protect, and had been backing up your data "to the cloud"...if so, then that will be an available source for restore.
Sadly, if you have no source from which to restore, then that's the end of that hope...
In any event -- first, we need to make sure that you BB is actually OK...and that will require some work on your part. Here's what I recommend...
At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try this procedure to perhaps narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How to delete MP3 from media card on blackberry Q10

Hi there,
on my blackberry curve, I could easliy delete a song from my media card on my device. the Q10 doesnt give me that option when im in my music folder. any help appreciated!
Solved!
Go to Solution.

Hold and tap the song you want to delete. Then tap on the Recycle Bin. This will delete the song.
Blackberry Engineering in Switzerland - Dexion Services AG

BlackBerry Curve 8330 Media Card Problem

I just bought a BlackBerry Curve 8330 from amazon and activated it. Everything works perfectly except when I put a formatted media card into the device it says in options>media card: A media card is not presently inserted in the device. I have tried everything, the battery pull, reformatting the card, reformatting the O.S. and nothing seems to work. I have tried 2 different media cards in this device, a 1gb one and a 2gb one and both don't work. I tried them in other phones and they work perfectly. I would greatly appreciate some support. Also, could I send the phone into Verizon or take it to a Verizon store for repairs even though I bought it online?

OK, try this with the Media Card in the device:
(you cannot "hide" the entire Media Card, you can hide subfolders)
So, open the Media icon > press the Menu key > Explore.
Navigate to the Media Card > BlackBerry > Pictures.
Press the Menu key there > Properties, can you UNcheck the "hidden" property?
If it is grey and uncheckable, it is an empty box, or checked?
Can you see ANYthing in the pictures folder?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Get pictures off Blackberry to PC - no media card

I want to get the pictures off my phone and into my computer into my hp software - My Curve does not have a media card - how can I get them off my curve??

To copy photos that were originally synced from a computer you can use third-party apps such as Simple Transfer which can copy them off via your wifi network. But as photos are 'optimised' when they are synced to the iPad, any that you then copy back to a computer may not be exactly the same as they originally were on your computer e.g. their file size and dimensions may be different, colours might look different etc

Wipe Media Card Clean

To wipe the media card clean:
Options, Memory, and when memory screen comes up hit blackberry menu key. There is an option to Format the media card. That will wipe music, pictures, etc. stored there clean.
Now, back in the box... see ya' all later, not sure what I am coming back from the Verizon store with!

alicebinns123 wrote:
im trying to format my memory/media card because i have transfered it from my old phone (blackberry curve 8520) to my new phone (blackberry bold 9900) but whenever i try and format it it says it has failed. so i took it to carephone warehouse today and they told me to plug it into my laptop and delete everything, but when ive deleted everything and then unplugged my phone from the laptop everything just restores, so the formating still wont work. can you help me?
Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Bold/help-me-format-my-memory-card/m-p/2025963#nob...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Blackberry 8520 Media card

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