Blackberry 8520 service provider

iam trying to get a blackberry messenger BB but it says that i have to get it from my wireless service provider..
plzzzzzzz guys help

dato1994 wrote:
iam trying to get a blackberry messenger BB but it says that i have to get it from my wireless service provider..
plzzzzzzz guys help
All BlackBerrys have the ability for BlackBerry Messenger.
You must have THE BlackBerry Data Plan on your service provicer account for it to work.
No Blackberry Data Plan = No BlackBerry Messenger.
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Similar Messages

How do i find out who my blackberry messenger service provider is?

Hi bought a second hand vodafone blackberry in UK - now in barbados - want to use the blackberry messenger service .Went to the local phone companyies who explained the phone current subscriber needs to deactivate the service. I rang Vodafone uk states their are not the messenger subscriber for the phone. Is their a way on the phone i can find out who is the current subcriber is - and to de-activate it so i can get the activated with a local provider ? Thanks

hello,
please read the following article from the public knowledge base:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
The previous owner of the device has linked his device to his carrier. In the article, in step 2 of the "seller" part he is supposed to have released the PIN of the device, so that you can link that PIN to your own carrier.
You need to contact the previous owner and ask them to do step 2.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Unlock my blackberry Curve 8520: Enter service provider mep code (0) left

Good afternoon,
A few days ago I bought a BB Curve 8520 from a friend but the phone says:
"enter service provider mep code (0) left"
Is it possible to fix this problem?
Regards,
Julian

Someone tried too many bad attempts to enter an unlock code in the device.
After the ten attempts have been used, you must get RIM to unlock the device.
There are two routes, and only two, to achieve this.
* IF your device is in warranty, contact your service provider technical support. Tell them you have this issue which needs to be escalated to RIM level customer support. I'll warn you that most carrier technical support people will first assume and think you are referring to a device security unlock, and you will need to convince them otherwise and explain clearly what you need. THEY will not be able to help you because the carriers themselves cannot unlock a device which has had the MEP code attempts depleted, and should (and you will need to ask) to have the case escalated to RIM level tech support.
* If your device is out of warranty, contact RIM direct. See the Contact Us information from the website: http://ca.blackberry.com/contact/ The options you want to select to speak to BlackBerry Customer Care are 3 (for inquiries, orders, billing, e-RMA etc) then 5 (e-RMA and Out of Warranty).
Make sense? Good luck.
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Unable to log in to BlackBerry ID after OS10.3 update - Now playing tennis with BB Help and my service provider

I am running OS 10.3.1.1779 on my BB Q10 and recently purchased a BB Classic thus wanted to switch device.
The BB Q10 neither allows me to download switch or back up my device using BlackBerry Link - it keeps asking to sign in to my BBID.
I am able to sign in to my BBID from comp and from mobile web on device but not from the BlackBerry App World or Hub. I enter my email and then password, after a few seconds the password field goes blank. It logs incorrect password attempts but in not logging in with correct password.
I tweeted BlackBerry help who suggested a device wipe. I sadly do not have a recent back up and need ALL the contacts i currently have and thus that is not an option. They then suggested I contact BlackBerry Technical Support with my service provider (Safaricom Kenya) - they have never heard of it and asked me to contact BlackBerry directly.
I am at my wits end as I can neither migrate to my recently purchased Classic and neither can I use my BB Q10 without the following message popping up in my hub every time I open an app:
BlackBerry ID
One or more applications/services require you to verify your BlackBerry ID.
ADDITIONAL INFORMATION:
- User name and password have always been the same
- Tried reset password, followed prompts, accepted on mobile web and comp - Unsucessful from BB Hub/Appworld
- Tried the wait 8 hours to log in - Unsuccesful
- Tried hard and soft reset - Unsuccesful
- Tried without SIM and only WiFi - Unsuccesful
- Tried only with SIM and without WiFi - Unsuccesful
- Tried rebooting phone while connected to BlackBerry Link - Unsuccesful
- Tried backing up with both phone and comp on Airplane mode - Unsuccesful
I scoured the net and saw many similar issues. KB35119 is the closest I came to in finding a similar error on the Knowledge base and it has no resolution.
I am extremely frustrated and dissatisfied with this issue. Does anyone have an idea of what could be the issue or way around this.
Thank you.

Dear Blackberry,
I am experiencing the exact same problem, is there already a solution available?
regards,
Bart

How to register a blackberry with the appropriate service provider ?

Hello,
I've just bought a Pearl 8100. I've inserted my SIM card and the phone is working ok. However I can not send or receive any email and can't access the net. When I bought it, I was told to contact my service provider (Orange - UK) to get the phone set up. That's what I did and I was directed to a web site (w3.blackberry.orange.co.uk) where you have first to register as new user by giving your PIN and IMEI. However I haven't been able to complete the task as a message popped up saying that the phone was already registered with a different service provider and that I had to re-register it with the appropriate one. I personnally never registered the phone before but basically that's what I have to do so I need some help because I have no idea how to do that... Thanks....
G.

tommobb wrote:
Hi.
I bought a BB pearl 8100 locked to Orange.
I have unlocked it and inserted my Virgin media Sim.
Problem...I cannot register it for email.!!I followed the BB virgin media link and upon inputting IMEI and PIN it advised incorrect... even though its written on the back of phone... huh??
Apparently i'm not registered... with who?
How can i make my BB pearl work on Virgin media Email account.
Thanks for any help. i'm totally stuck!!
Hi and Welcome to the Forums!
You will need to contact your carrier for assistance. Be sure that you have an adequate service plan from them to enable your access to their BIS. Be sure that they can properly register your BB into their BIS. If you obtained your BB second hand, it is quite possible that the prior owner did not release the PIN from the Orange BIS...in which case your new carrier won't be able to create a BIS account for you on their network. And, typically, only the owner of the account (at Orange) will be able to convince Orange to release the PIN from their BIS...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My blackberry is not working with my service provider

my O2 blackberry stop working with all Nigeria service provider, what could be the root cause of this

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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This Blackberry is already registered with a different service provider. ???

Why would I get this message when trying to go through Blackberry Internet Service set-up? New phone - 8700C.
Thanks!
Message Edited by butterflywishes on 07-17-2008 12:08 AM

Did you try to go to your service provider? Sometime they can help you with tech problems. Whose is your service provider?

Can 3G service made available for Blackberry-8520 ?

Dear Friends ,
I bought a Blackberry-8520 before two months, but after buying it I understood that 3G service is not available for this model, now can anybody tell me that a 3G service could be made available for this model? if yes then please explain or send me a link.
Please help
Solved!
Go to Solution.

Nope... it's a hardware need, and it is not and won't be available on the 8520.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 8520 - To to wifi connection I need pay a data plan? How to connect when I dont had cell phone signal with wifi connection?

Its strange.. but I need to pay a data plan to connect in wifi network with Blackberry 8520? Its a joke or serious?

Hello musashibr,
The following article should provide you with more information on using services over Wi-Fi.
http://bbry.lv/rpW2Gj
Cheers,
-FB
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Be sure to click Kudos! for those who have helped you.
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Blackberry 8520 does not start up

HI,
I have just bought a Blackberry 8520.
It has been working fine till today suddenly a white screen came on with a small clock icon in the centre.
The phone does not switch on. I have tired taking the batter off, sim and the memory card but nothing helps.
If anyone know how to rectify this problem I would really apprecaite it.
P.S I use MAC

You'll need to get access to a PC.
If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I lost my blackberry 8520 curve

My BB 8520 had gotten pcked at a public place a month back. I went through the porcess of police complaint / service provider complaint - but couldnt do anything to trace my phone.
Today i discovered that someone is using the BB as a friends BBMsg got delivered to that handset.
Does anybody know anyway i can trace the handset?
can u help me out how to get my mbile back

Hi and Welcome to the Community!
As with things like insurance, the time to prepare for this problem is before you need it. Refer to this helpful thread for all information concerning your unfortunate situation:
http://supportforums.blackberry.com/t5/BlackBerry-Device-software/Lost-or-Stolen-BlackBerry-What-to-...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry 8520 data plan not connecting

Dear sir 3month to I'm using wifi internet now I have data plan when I connecting data plan its not connecting "your currently on a service plan that dose not support this application plz connect wifi network or connect your service provider to upgrade your data plan"
Have I can connect to dataplan ....plz help me

You have to call the carrier so they can add the blackberry data plan. Without that plan it will not work.
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/blackberry-8520-data-plan-not-...
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
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My blackberry 8520 has a white screen all of a sudden

i have done a complete reset on the pc and taken the battery out and i still cant get it to work

Hey jodiehandenspure,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
To bring the BlackBerry® Curve™ 8520 smartphone back to life, you will need to reload the device software via force detection. Follow the steps in this KB article: www.blackberry.com/btsc/KB10144
If the issue persists after the reload, I suggest contacting your network service provider for exchange/repair options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry 8520 with no internet!!

ive go a curve 8520 and since reseting my phone due to wanting to sell the internet will not work. the message i get is "this is a wifi service please ensure your device has an active wifi connection and try again". ive never used the wifi on it before, just the internet my network provides. im stuck and dont no how to sort it .

Hello !
Firstly, check with your service provider that do you still have an activated BlackBerry Internet Service (BIS) Plan on your device?
You yourself can also check by seeing "EDGE" symbol on your homescreen.
If you have BIS plan, then follow the step mentioned below.
Try the following:
Go to Options> Advanced Options> Browser> Select "Internet Browser" (drop down menu) in Deafult browser configuration & Default MDS browser configuration.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Service provider Software change

Hello everyone, my first post on the forum.
I have an 8520 Curve, OS version V5.0.0681 (platform 5.2.0.67). Is it possible to change the Service provider software, say from O2 UK to Vodafone UK?
Its just that I want to give the phone as a gift and it would be great if it was branded with the appropriate software.
Obviously unlocking is not a problem.
I have downloaded the Vodafone UK software from the BB site, but I just don't know how to do it, or even if its possible.
Any help would be much appreciated,........Thanks !
Solved!
Go to Solution.

Hi and Welcome to the Community!
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
However...
amazingmin wrote:
Its just that I want to give the phone as a gift and it would be great if it was branded with the appropriate software.
If your intent is that, upon reboot, the splash screen change to a different carrier, that will never change. That splash screen is deeper into the device than is the OS, so it will never change.
Further, you should read this:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
And conduct the "seller" steps completely.
Lastly, getting a BB to work on a network where the carrier does not directly support that exact model can be quite challenging indeed. I do not know if this applies in your case, but just be ready for challenges should it not function as hoped for upon receipt.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 8520 service provider

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