Blackberry 8520 totally broke, help?!

ok so one day my keypad started going funny, like the buttons were pressing by them-selves and it was writing random letters to my BBM contacts, so I removed the battery and lifted the front off of the phone, I moved the keypad a little bit and the keys were okay after that, but when the blackberry screen loaded up after id put the battery back in, my phone will not come on! It gets past the blackberry loading screen and goes onto the initialization (whatever it is) and then my screen fades off (like what happens when you don't touch your phone for a long time and the screen fades off) but if I try to press the buttons it still fades off, because my phone totally turned itself off, it wont charge so it eventually became extremely dead and it wont let me charge it, so I put my cousins battery (he also has 8520) and it came on, but the screen still fades away, I've only had the blackberry since November and I've had to have it repaired twice!!! Its not even a year old and I've had nothing but chaos, I'd really appreciate it if somebody could help me out or give me a solution as to what's wrong with it!! Please please please somebody help me

Use the BB Desktop Manager to back up your device data.
After that, go to this article in the support community from tmobile's website. http://support.t-mobile.com/docs/DOC-2072
The article will show you how to reload your 8520's software using the Application Loader. That should fix the problem if the screen is not physically damaged or defective. If this does fix the screen problem, reload your phone's data back into the 8520 using the Desktop Manager.

Similar Messages

My blackberry 8520 device can't attach file *.doc

Dear all,, My device can't attach file *.doc when I want to send an email using attachment file My device is Blackberry 8520 Gemini Need help and suggest here Thanks

OK thanks, that clarifies many of the points. You have successfully registered HRT as well as received all new Service Books, so from that perspective, things should be good to go. A few more thoughts then.
rian_pratama wrote:
I can't change to another location to attach file
By this, do you mean that you cannot navigate out of the picture folder it initially shows you? If you don't create a new email, can you use the on-device file manager (Homescreen > Media > > Explore) and navigate to any folder you like? If you can navigate via this, can you further select and send your .doc in this manner?
Are you a 100% personal BB or is this a corporate (BES) BB? If BES, then stop now and go see your BES admins as they have full control.
If this is a personal BB, how did you acquire it? Was it purchased directly from your carrier or was it somehow second hand? If it was second hand, you may have a latent IT policy on board from the prior owner...which would need to be removed via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/Remove-IT-Policy-from-personal-pho...
Further, you are one version behind on the OS from your carrier...the most recent they now have is 5.0.0.681. I cannot tell you if your specific issue is addressed in that update or not...but a clean reload of your OS, with this new version, might be helpful. The best instructions I know for loading (upgrade, downgrade, reload) are here:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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(español and English) Tengo una blackberry 8520 sin software y no quiere cojer ningun software de ninguna compañia... Help!!

I have a blackberry 8520 without software and will not grab any software for this device in any company ... and the dm presents no software to install it ... it says no updates ... Help!
Tengo una blackberry 8520 sin software y no quiere cojer ningun software para este dispositivo de ninguna compañia... y el dm no me presenta ningun software que se le pueda instalar... dice q no hay actualizaciones... Help!!

I have a blackberry 8520 without software and will not grab any software for this device in any company ... and the dm presents no software to install it ... it says no updates ... Help!
Tengo una blackberry 8520 sin software y no quiere cojer ningun software para este dispositivo de ninguna compañia... y el dm no me presenta ningun software que se le pueda instalar... dice q no hay actualizaciones... Help!!

Help! Blackberry 8520 browser white!

Hi! I have a Blackberry 8520, and every time I go and use the internet browser, it takes like 10 hours to load, and once it has loaded, the page is still blank! It's not a case of internet connection, because my apps work. So I don't know what to do, I've tried resetting, and it sometimes does the trick, but after a little it starts to not work anymore.
Any helpful advice??
Thanks!

Hello bizza93,
Welcome to the forums.
Sounds like you may have an issue with the service book database. Try clearing your Service Book database then resend Service Books and test again.
How to clear the user content databases from the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10167
How to send service books using the email setup application on the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15402
Hope this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry Curve 8520 - White Screen help!?

Hi,
I have started having problems with my Curve over the last couple of days. I'm sure you have heard of the problem before, battery gets to about 20/30% life & then a white screen appears. The only way to stop this is to plug the phone into the mains charger.
I have read other topics suggesting I backup all data then re-install the OS.. The problem is, my Blackberry Desktop Manager won't recognise my Blackberry. Windows makes the noise to suggest the phone has been found & the blackberry battery indicates its charging.
All help & suggestions would be excellent, thanks in advance.

plz needed hlep me blackberry 8520 white screen problam change lcd and ic problam is not solf plz hlep met his problam on raziqbbr

Blackberry 8520 keeps repeatedly downloading the same email messages and facebook notifications

My Blackberry 8520 has all of a sudden started downloading the same email addresses and facebook notifications, that I have already read, I tried deleting them totally and also deleted from my computer inbox, but it just downloaded the next lot in my inbox repeatedly instead. Sometimes it says I have 50 unread messages, which is the same 7 or 8 messages over and over again, showing as unread.
I have rebooted device several times and don't know what else to do now, can anyone help please?
Thanks very much

Hi and welcome to the forums!
Have you changed the settings for messages on your account on the providers website?
(Gmail, Yahoo, etc.)
If that's not it try the following:
Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
Press menu key, and select register now.
You will get a verification message. Then go to email settings and send service books.
I would suggest logging into the carriers BIS site via PC if you can.
You will get an email per account. Repeat the battery pull and see if the problem is
resolved.
Let us know how it goes!
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Opening pdf file in Blackberry 8520 curve

I am unable to open pdf file in my blackberry 8520 curve. Can anyone help me in this regards. The mobile does't have any pdf reader pre installed. Do we need to install software, if so please send me the link to download or the software itself.
Thanks
Pushkar
[email protected]

PDF files can be easily viewed as an attachment to an email.
If you are wanting to view a PDF file downloaded to your Media Card, you will need a third party application, such as PDFtoGO, BeamReader or Repligo. Google will find any of those three for you.
Good luck.
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Blackberry 8520 Media card

Hello, i cant recognize in my blackberry 8520 any media card. Can any one help me?
Thanks

What kind of media card are you using, what size, and what type?
What is your Operating System loaded to your device? Look at Options > > Device > About, third line down beginning with a "v.5.0.x.xxx", What is yours?
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Blackberry 8520 curve hangs, suddenly white screen comes and the only solution is to re-insert battery with power source on?

My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak - but no such problem. pls advise.

Hello subodh_jai,
Welcome to the forums.
Try following the steps in this article to resolve your issue. http://bbry.lv/cKy9A0
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Hi from belgium a problem with blackberry 8520

help please blackberry 8520
hi
i have ablckberry 8520.
Version: 4.6.1.296 .
i use it to navigate in internet every thing is ok.
but i have a problem with a site of advertising that i always use it ;
http://www.vivastreet.be/
I CANT LOGIN IN THIS SITE.
CAN YOU HELP ME.
i creat a new account for you if you want to test it your self .
so you can try log in your self.
log in :
[email protected]
pass word :
1111111111
thanks.
[removed personal information]
Salut
J'ai recu le ablckberry 8520 avec l abonnement.
Version: 4.6.1.296.
Je l'utilise pour naviguer sur Internet tout est ok.
mais j'ai un problème avec un site que j'ai utilise depuis toujours;
http://www.vivastreet.be/
Je arrive pas a connecte sur ce site.
Pouvez-vous m'aider.
jai cree un nouveau compte pour vous si vous voulez le tester vous-même.
login :
[email protected]
un mot de passe:
1111111111
Merci.
[removed personal information]

Hiya!
Personally, I havent seen this so it may be isolated to your device.
Your best bet for warranty is to call your carrier.
It very well could be classified as physical damage and void your warranty. Or they may classify it as "manufacturer defect" and replace it.
Its hard to say as carrier's policys are different
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Blackberry 8520 - To to wifi connection I need pay a data plan? How to connect when I dont had cell phone signal with wifi connection?

Its strange.. but I need to pay a data plan to connect in wifi network with Blackberry 8520? Its a joke or serious?

Hello musashibr,
The following article should provide you with more information on using services over Wi-Fi.
http://bbry.lv/rpW2Gj
Cheers,
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

How Can I Download os 5 (NON Carrier) for my blackberry 8520

Hi Im new here so i was just wondering like how can i download the os 5 for my
blackberry curve 8520 because im reloading it using BBSAK But the only problem
is that i dont know where can i download a non carrier os like the original one
that came with my blackberry because im having problems and i want to restore
this is the information ( Blackberry 8520 smartphone (EDGE, WIFI)
v5.0.0.681 (Bundle 1168, Platform 5.2.0.67 )
so i just bought it form a regular store and by the way i live in UAE
So a little help would be greatfull
and also it is non carrier and my sim card provider is ( du )

Check the below mentioned steps for download and updating device OS. All OS are same all you need to follow deleting vendor.xml file.
Updating or Reinstalling BlackBerry device OS
Pr-requisite –
BlackBerry Desktop Software (must be installed in your computer). You can get it latest one from this location BlackBerry Desktop Software
BlackBerry Device OS version (which you intend to have in your device). You can get it from from here and must be installed it in your computer
USB Cable
Step #01:
Back up your BlackBerry device data before you start any OS update/re-installation step
Open the BlackBerry Desktop Software and select Backup and Restore. On the next screen select Backup and perform a full backup of your device data. You may consider including on-board device data as well. Please take note where the backup file is located (by default it’s located in Documents folder).
Step #02: If you intend to use an official OS release for your carrier then proceed with the following -
Remove the battery from the back of the BlackBerry smartphone
Connect BlackBerry smartphone to the computer using a USB cable
Once prompted to Retry, Update or Cancel, click Update. If available updates are found Desktop Manager will prompt you to Get Update, Update Later or View other versions
Click Get Update to install the recommended software version or View other Versions to manually select the version you wish to install and click Install.
Reinsert the Battery which was removed earlier
Click Install Update
Note: there may be a prompt to activate the device wirelessly after the upgrade.
Step #02: If you intend to use an official OS released for other mobile operator then proceed –
Before you start Desktop Software search your C: drive for Vendor.xml and delete it. One can look for Vendor.xml in the following location -
For Windows XP: C:\Program Files\Common Files\Research In Motion\AppLoader and delete Vendor.xml
For 64-bit Vista or Windows 7: C: \ Program Files x86\Common Files\Research In Motion\AppLoader and delete Vendor.xml
Remove the battery from the back of the BlackBerry smartphone
Connect the BlackBerry smartphone to the computer using a USB cable
Once prompted to Retry, Update or Cancel, click Update. If available updates are found Desktop Manager will prompt you to Get Update, Update Later or View other versions
Click Get Update to install the recommended software version or View other Versions to manually select the version you wish to install and click Install.
Reinsert the Battery which was removed earlier
Click Install Update
Note: there may be a prompt to activate the device wirelessly after the upgrade.
tanzim
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I'm new wiith Blackberry and need some help

Hi There,
I'm working on a school in the netherlands and thay are thinking here to give some people a blackberry phone to syncronize there calendar and mail. We are using a Microsoft Exchange 2007 server (with webacces active) for the calendar and mail and so on.
On colleauge now has a Blackberry 8520 and wants to syncronize his exchange account with the blackberry. We tried it and when setting up the mail we did chose "using webmail" and the mail works. However the calendar and contacts don't work.
Is it possible to syncronize a Blackberry with a exchange account (mail, calendar and contacts) without having a blackberry server? When it is possible, how do we have to o it?
Thanks,
Marcel

Hi and Welcome to the Forums!
The configuration I think you have is MS Exchange on the back end fronted (to the Internet) by Outlook Web Access (OWA). As such, Blackberry Internet Service is the interface between OWA and the BB...there is no direct interaction between the BB and the Exchange server. As such, only email will reconcile wirelessly in this configuration. Calendar, contacts, and other items must be reconciled via USB/BT tether.
Now, that said, there is a free solution to do what you desire -- it's called BES Express. BES is BlackBerry Enterprise Solution and provides OTA sync of email, calendar, contacts, etc. Full BES is not free. But BES-X is. If you truly require full reconciliation of all things from Exchange, I recommend you research BES-X.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry 8520 does not start up

HI,
I have just bought a Blackberry 8520.
It has been working fine till today suddenly a white screen came on with a small clock icon in the centre.
The phone does not switch on. I have tired taking the batter off, sim and the memory card but nothing helps.
If anyone know how to rectify this problem I would really apprecaite it.
P.S I use MAC

You'll need to get access to a PC.
If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry 8520 data plan not connecting

Dear sir 3month to I'm using wifi internet now I have data plan when I connecting data plan its not connecting "your currently on a service plan that dose not support this application plz connect wifi network or connect your service provider to upgrade your data plan"
Have I can connect to dataplan ....plz help me

You have to call the carrier so they can add the blackberry data plan. Without that plan it will not work.
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/blackberry-8520-data-plan-not-...
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Blackberry 8520 totally broke, help?!

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