BLACKBERRY 8700 on O2

I have recently purchased a 2nd hand BLACKBERRY 8700, I am trying to get it setup using my O2 sim card on Pay As you Go... I need to get my BBM working, and also access the internet.... I have no idea where to change my settings and how to get a web browser on the phone etc?
Can anyone help?

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as addtional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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Blackberry 8700 email account

I have just obtained a Blackberry 8700 and have a Vodaphone Pay-as-you-go sim card. When I try to add my email account I just have a choice between:
I want to use a work email account with a Blackberry Enterprise Server
I want to skip email setup
I have tried googling and got advice to download BIS software. I found software downloads on the BlackberryFAQ site and downloaded what I thought was the correct package for my platform. but when I tried to setup from the PC it said there was no suitable software included.
What else do I need to do? Do I need a BIS account from the service provider?
Any help appreciated.
Mike Davies
Solved!
Go to Solution.

Hi and Welcome to the Community!
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry 8700 email synch issue

Hi all,
I have a Blackberry 8700 (its like a brick). v4.2.194 (Platform 2.3.0.77) with an email issue.
When a user deletes an email in Outlook, the email does not delete from the BB.
I have tried email reconciliation on the handeld, and I have also tried wiping the device and re-activating it on BES (5), however the issue still exists.
Any help or advise would be most appreciated, thanks.
Solved!
Go to Solution.

Sorry wrong forum.
Will re-post elsewhere

Blackberry 8700 going restarts....plz help me

I download a software from internet and during the installation on blackberry 8700 a problem occured and my blackberry going restarts agains and again.......if anyone can solve this problem then plzzzzzzzzzz tell me......thanx

Oh dear oh dear...see this article:
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Hopefully you already have a recent backup from which to restore...
Good luck and let us know.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 8700 sync issues with ical using pocketmac

Hi,
I have a Blackberry 8700, which I am syncing with my Powerbook G4 using Pocketmac Blackberry edition.
It is all fine apart from one thing- sometimes (but not always!) when syncing with ical it will leave the notes off of the end of the appointment.
Has anyone else had this problem or know of any fixes?

I have a different problem syncing my Blackberry with Ical. My Ical shows several "Pocketmac" in the calendar on the left and Ical takes forever to activate. This happens both to my powerbook G4 and on my Imac G5.

User certificate installation for blackberry 8700

Hello there,
I got the user digital certificate. I sent the email to my blackberry ( model 8700 ), opened the email on blackberry and installed the user certificate. But the problem is, the user certificate is showing in "others" certificate instead of "my" Certs. Due to this i think i can't use this certificate while browsing sites which require client authentication.
How do i copy/move user certificate from "Others Cert" to "My Certs"? Or when i install user certificate, how to make sure it gets installed under "My Certs"?
Thanks in advance for any pointers.
BerryCert

Hi and Welcome to the Forums!
Hopefully this KB will provide you with useful information.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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I can't sync Outlook 2007 with Blackberry 8700 - Calendar, Tasks, Notes

Hi folks,
I'm new to this forum. I just updated from MS Outlook 2000 to MS Outlook 2007 .. and now am only able to synchronize with the Address Book. I was able to synchronize all 4 items before: Address book, Calendar, Tasks, Notes.
Device manager - 4.2
BB 8700 - using Edge, v4.2.1.101 Platform 2.3.0.81
Is there anything I can do?
Dorothy
Dorothy
Ottawa, Canada

Hi and Welcome to the Forums!
If your DTM is truly 4.2 (as in 4.2.0), then it is not compatible with Outlook 2007. See this matrix for compatibility:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12268&sliceId=1&docTy...
You should update to a newer DTM version -- 4.7 is current -- here:
http://na.blackberry.com/eng/services/desktop/
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 8700-c not getting internet

Hi,
I'm hoping someone on here can help me. I have an 8700-C blackberry that I bought from cingular/ATT now, a couple years ago and 3 days ago I lost internet coverage. I've talked with the ATT techs & eventually got referred to the BB techs & no one has been able to solve my problem. I've done at least 10 battery pulls & did a hard reset, wiping clean everything & starting over. Nothing has worked. My phone still works, but doesn't ring & the light indicator is sporadic, going off for several hours & then coming back on. I've been sent new service books/registration several times & ATT even took me off their program & re-instated me. All to no avail. Here are the messages I get:
With the ATT browser:
A failure has occurred during the negotiation of a secure connection with the WAP Gateway. Please contact your service provider.
And this message when I try to use the blackberry browser:
You are not currently in an area that can handle data communication. As a result, the browser cannot retrieve any messages.
I am at home - no question of me not being in an unaccessible area!
Any and all ideas would be much appreciated!
Thanks,
Qkster2
Solved!
Go to Solution.

I couple of things to try...
Ask AT&T again that they have the data services added onto your line. I know they probably say they are, but I had to call 5 times because they screwed up my companies President iphone. They kept taking off the voicemail feature, then they would say they put it back, and didn't. I am now in the habit of calling them, asking them to do add a feature. Waiting an hour or so, then calling back to verify.
Get a new sim. I've had users who have had Berry's working without issue, then stop. Turned out the Sim went bad.
Another options is to update the OS. You can see what version of the OS you are running by holding down the ALT and Caps key then pressing H.
The latest version of the OS can be found Here, Link on RIMS Site
The latest version of the OS is 4.5.0.152. This way will require you to have the Desktop Manager installed.
You might even be able to go Here
And do the update with just an USB cable. I'm actually trying this right now on an AT&T 8700 that is running 4.1.0.337 of the OS.
** 45 minutes later and the phone is updated... very easy process.
Message Edited by vrysen on 03-25-2009 11:21 AM
Message Edited by vrysen on 03-25-2009 11:58 AM

Blackberry 8700 and Pocketmac

Help? I downloaded the Pocketmac software and when I tried to install it - it informed me that I wasn't authorized? What should I do? Should I have installed the disc that was included with the Blackberry first? AND will it synch with MacMail or do I need to use Entourage mail? Thanks for any help you can lend - I am a new Mac user as well....

Would that be the FREE final? I thought not.
It's nice to know that you like the preview release of the Missing Sync for Blackberry and that you have been pleased historically with the Missing Sync for Palm OS, but uh - enough already. Mining this forum for opportunities to post generally incomplete or incorrect information isn't particularly helpful to anyone, except possibly you. Maybe that's the point.
If it is, you might want to take a look at that landing page in your Public Profile if you intend to attract any positive attention to your support services. You might also want to review the Terms of Use regarding the activity you're presently engaged in in this forum.
Oh: did I mention that you're becoming somewhat obnoxious?

Missing icons on my BlackBerry 8700

I cannot see the icons on my blackberry it is just a white screen.

Greetings, and welcome to the BlackBerry.com Support Forums.
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Let us know how it goes.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 8700 wont switch on. Battery symbol only...

Hi
I just got a loan blackberry while I wait for Bolds to come into stock again, and Ive plugged the phone into its wall charger. However the thing wont switch on and instead just shows a picture of a battery with a lightening bolt.
Is it broken or do I just need to wait longer for the battery to charge up some more?
Dave
Solved!
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Please resovle the Post, Ok?
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Blackberry 8700 speakerphone for first 5 seconds of call

Hi everyone,
Just recently, after updating my 8700 to the 4.5 OS device software, whenever I answer a call, the calling screen seems to stick for about 5 seconds. During this time the person on the other end is diverted through the speakerphone, it then unsticks and connects the call properly through the ear-speaker as normal. This is incredibly annoying for people calling me, because they hear themselves echo.
Has anyone ever encountered this problem, and if so how would I go about fixing it?
Thanks for any info =)

I have the same issue with my 8800 Edge and can't figure it out. Did you have any luck?

Bought 2nd Hand Blackberry 8700

Hi
This phone was working fine on a prepaid sim, now the phone has locked have contacted provider and retrieved my PUK code, phone is now asking me for the PIN for my phone but I dont know it, the person I bought it from imported from overseas and set it up for use in NZ new, has given me the manual via link for the phone, but thus fat have found nothing about resetting the phone so I can get back in, never used Blackberry before either, so help in lamens language would be appreciated, THANKS

It's registered to the original owner. There is nothing you can do about it. Registering, or not registering it in your support profile doesn't really matter since it's undoubtedly out of warranty anyway.

Blackberry 8700: how do I restore data from device?

My device turns off and on automatically. Yesterday it turned on and all the data in my device was gone and the "welcome messages" from Blackberry appeared. I never did a back up. Any way I may recover the information?
Thank you!!

Live and learn.
- Ira

Please help me with my 8700

I got a Blackberry 8700 from a friend living in Swiss.
He bought it by Vodafone in Swiss.
Sadly he did not had the CD with desktop manager, etc any more.
I downloaded " Desktop Manager 5.0.1 B49 Multilingual - With Media Manager"
The software version in my Blackberry 8700 is 4.5.0.174
The desktop manager asked me to enter my device password.
The device password was not recognized by the desktop manager.
Do I use he right desktop manager?
What do I wrong?
How can I synchronize my Blackberry with the data in my outlook, addresses, agenda, etc.?
Solved!
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Sure you are typeing it correctly.
I have seen users think it was numeric when in fact it was alpha on the device.
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BLACKBERRY 8700 on O2

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