Blackberry 8900 battery issues or defective ?

Can someone please help me with the problem I am encountering now with my blackberry 8900. I'm just downloading some application last night and when I finished the download suddenly it hanged up then when i try to plug it to remove the battery to start up the unit again it turned out to be like this

Hey Kulet17,
Welcome to the BlackBerry® Support Community Forums.
Have you tested a 2nd charger or battery? If yes, I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
http://btsc.webapps.blackberry.com/btsc/KB11320
Please test before restoring any data to the BlackBerry® device.
Thank you.
-HB
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BlackBerry Z10 - Battery Issue

My BlackBerry Z10 shutdowns automatically when the battery level reaches 20%........ Is this a bug or what? Do you have a solution for this?
Model - BlackBerry Z10
Model Number - STL 100-1
OS Version - 10.1.0.2354
Please help me as this is very annoying. Waiting for the reply urgently.

If Rob's solution didn't work for you, the next step would be to reload your OS. This sounds like a software issue so reloading the OS should correct it.
To do this, plug your phone in to your PC and open BlackBerry Link. Once your phone has been recognized by the software, click your phone name at the bottom then click Restore and reload the most recent backup.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Blackberry 8900 - battery discharged fully, now won't turn on, no LED, nothing!

Hi - probably a silly question that will just get replies saying - it's broken!
But let the battery fully discharge for first time since getting phone just over a month ago - plugged it into mains charger to charge it that night, screen lit up white with a battery charging symbol in middle - thought, "i'll turn it on so I can check emails etc. while it charges" and so pressed the 'on/power' button - nothing happened, screen went black, LED light went out ....
pressed a few other keys including the lock and mute keys on the very top - thinking maybe the power on button isn't the power on button after all !!! ....
nothing happened
tried the car charger thinking the charger wasn't working maybe
nothing happened
tried the usb charger
nothing
took the battery out, put it back in
nothing!
it's an almost new phone - what's wrong with it!!!??
has anyone had the same problem - might it just be a dud battery or would the led still come on if that was the case??
going to try and get to express CPW centre after work today so want some ammunition if it doesn't really need to go off for repair - can't be without it for 10 working days!! need it for work!!!
thanks for any help!
J

I'd like to know if you sort this problem out. I got a brand new 8900 three weeks ago and let the battery fully discharge with the same result as you! As the phone was brand new I had it swapped for another brand new one. Guess what. . . Two days ago the battery fully discharged. I cleaned the battery terminals and it sprang into life again. Two days later -fully discharged again. Now it won't turn on no matter what I do.
Try cleaning the battery terminals with a cotton bud.
It's looking like the solution to MY problem is to go back to my old Sony Ericsson. . .

Q10 battery issue

2:31 PM
I bought a Blackberry Q10 on Wednesday. One of the reasons I bought it was for battery life, however I have been having issues with this. The blackberry loses about 10 in an hour without any usage and with email synching turned to manual. I also have task manager and there are no apps running in the background. I go to bed with 50 percent battery and wake up to a dead phone. Is there something I should do or should I send it back? I got the phone just over 2 days ago, and updated it straight away. Wifi is only on during the day. ( I posted this before but accidently clicked on accept as solution even though I didn't mean too)

your previous post was marked solved.
you posted here in Q5 area, please post in correct device section
http://supportforums.blackberry.com/t5/BlackBerry-Q10/new-blackberry-Q10-battery-issue/m-p/2894548#M...
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Help Blackberry 8900 issues

Hi i have a Blackberry 8900 from Orange in the UK.
The device is running version 5 software. The phone is constantly crashing blank white screen when i am browsing the net or even sometimes when i try to make a call. Other times it just crashes for no reason and i have to pull the battery to restart it. Sometimes on restart the blank white screen is still there and have to reset phone again by pulling the battery. I have been onto Orange for the past 2 weeks now and they have sent me 4 different phones, yes 4 different phones and also a new sim card the other day but every phone i have recived is doing the exact same thing. I am also having problems making phone calls from device. When the handsets do let me make a call i get lots of crackling and intereference. Orange cannot send me a different model of phone as it is a business phone paid for by my work.
I also tried reloading the software on 1 device they sent but i had no luck doing it and kept getting JVM error as i was reloading the software.
I am at my witts end now can anyone help??

Ok.
I'll post something you might try for the Media Card below.
Meanwhile, you should consider upgrading the OS on the device to latest official release of the operating system for the 8900.... 5.0.0.822
Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.
See the link below, for the download and simple installation instructions.
https://www.blackberry.com/Downloads/entry.do?code=06997F04A7DB92466A2BAA6EBC8B872D
Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
Read this on how fix the Media Card (courtesy of John Clark, another expert here in the Forum):
1. Removed the Media Card from the device and put in a card reader. This makes the rest of the process much quicker. However, you can do it with the card in the device.
2. Copy the entire contents of the card to your PC.
3. Put the card back in the device and go to Options >Media Card >Menu key >Format Card. This will wipe the card and reformat it. (if using a card reader remove the card and put it back in the reader.)
4. Now copy back JUST the media to the device. Do NOT copy back any "BBthumbs.dat" files or any system files. I went through the entire folder and deleted every .dat file before copying the contents of the music folder and pictures folders back to the device. The device will recreate these files. Also, I didn't copy the actual "music" folder but rather just copied the contents and pasted in the card's \Blackberry\music folder. Do this for each folder.
5. When finished put the card back in the device and try the Media App again. It should scan for music. If you have lots of music it can take 5-10 minutes. During scanning you can open the Music app and you should be able to see the songs moving around in the list as the device scans
If after transferring all your files back you still get a stuck scanning bar or device reboots then you have a conflicting file on the card. I've seen video files do this but it could be a music file too or (less likely) a picture file. Remove all the files you transferred and see if the reboots stop. Then add back each folder one at a time to see if you can narrow down to the folder that's causing it. Once you find the folder then you can narrow down to a particular file.
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Hi please help me for my blackberry 8900

hi please help me for my blackberry 8900 reload software. i make a password but stil not working now the screen is all white and the writen only is reload software 513....please help me

Hi bheth_16,
Welcome to BlackBerry Support Community Forums.
Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT
If the Desktop Software is unable to connect to your BlackBerry, try the following:
1. Verify that the BlackBerry Desktop Manager and BlackBerry Device Software are installed on the computer.
2. Remove the battery from the BlackBerry. Do not re-insert.
3. Connect the BlackBerry to the computer.
4. On the BlackBerry Desktop Manager main screen, click Application Loader.
5. Click Start.
6. Click Options to add or remove applications.
7. Click Next.
8. Click Next.
9. Click Finish.
10. When the application load starts, insert the battery into the BlackBerry smartphone.
This will remove all personal data from your BlackBerry. To restore your data you will need a previously taken backup file.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Wireless Sync keeps being disabled when connecting Blackberry 8900 to DM 6.0.1

Our MD has a Blackberry 8900 on Vodafone (UK), which is exhibiting very odd behaviour when he connects it via USB to Desktop Manager 6.0.1 on Windows 7 64-bit.
Despite enabling Wireless Calendar Sync on the device (and indeed it working), the moment it is connected to DM it shows as disabled and when disconnecting the device it is now disabled on the debice too. In additoin, he then can't accept meeting requests on the BB until a hard (battery removed) reboot.
I've already tried the following:
- wiping the handheld and re-running Enterprise Activiation.
- complete uninstall of the desktop software and associated registry entries and files (as per RIM KB)
It also worth nothing that we use a Hosted Exchange / BES proivder (Cobweb), but they say they have not experienced this issue before and that we are trying to sync against an Exchange 2007 mailbox calendar accessed via Outlook 2003.
Any ideas or thoughts most welcome as I've hit the proverbial brick wall. Thanks,
-David

Hi and Welcome to the Forums!
We have received word that if you are
experiencing this issue that you need to contact your carrier for formal
support and escalation to RIM. I suggest you be gentle yet firm with
them...sometimes, the front line support at carriers doesn't always
understand how the process works. If they tell you that you need to
contact RIM, tell them that's exactly what you are doing...and it is
their (your carrier) responsibility to escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry 8900 not charging

My blackberry 8900 isn't charging. For the last two weeks or so, I have realised that the phone was not holding the charge and at times it would not charge or lose its charge very quickly.
Yesterday the battery was drained and when i tried charging it (with several different chargers-wall, usb and car) nothing happened , even after leaving it to charge for a while(about 30 minutes), not even the LED light came on.
I figured the battery was the problem and so i purchased a new battery. Today the battery was low and so i charged the phone and it wouldnt charge.
The new battery is now dead, and the phone still isn't charging...
HELP PLEASE!!!!!!!

Hey Pallie76,
This could be a hardware issue with the USB port and may need to be repaired but first I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
http://btsc.webapps.blackberry.com/btsc/KB11320
Please test before restoring any data to the BlackBerry® device.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Wiping of Blackberry 8900

Hi!
My Blackberry 8900 does not allow me to Security Wipe itself.
Whenever I try to do so, it gets held up for some reason.
I want to wipe my instrument as it is not allowing me to edit my phone book, as it sort of goes into a coma and I have to pull the battery and restart it.
I am running software version 5.0 on this instrument.
Any suggestions?
Thanks.

rushabh wrote:
Hi!
My Blackberry 8900 does not allow me to Security Wipe itself.
Whenever I try to do so, it gets held up for some reason.
I want to wipe my instrument as it is not allowing me to edit my phone book, as it sort of goes into a coma and I have to pull the battery and restart it.
I am running software version 5.0 on this instrument.
Any suggestions?
Thanks.
Hi rushabh,
Have you try this steps?
How to delete all data and applications from the BlackBerry smartphone using the Security Wipe optio...
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If your issue has been solved, please resolve it by marking "Accept as Solution"

Semi-Scientific Test on iPhone 4S Battery Issue w/two iPhone 4Ss

All,
My wife and I ordered identical 16 GB iPhone 4Ss. They were set up the same way. From the very start, I could tell that her battery was outperforming mine.
After a day of turning off and on various settings, from Location Services, to Siri, to iTunes settings, etc. I still noticed a huge gap in stand-by performance. I was losing 1% per 10 minutes, her phone was not.
Today, we had similiar usage with similar network characteristics (WiFi, decent 3G coverage) starting from a full charge (100%). After 8 hours, her phone still had 52% remaining. Mine died on the way home from work.
So tonight, I performed a test. I plugged both phones up and allowed them to fully charge to 100%. While plugged up, I ensured each setting on the phone were identical, including the number of Exchange accounts, brightness level, etc. At 9pm CDT, I unplugged them. My phone took a long time to get from 99% to 100%, her phone didn't. Mine also went to 99% upon unplug, her's didn't.
Neither phone was used at all, stayed completely in stand-by mode. At 10:15pm CDT, ...her phone remains at 100%. Mine is now at 92%. That's roughly 1% every 10 minutes on my phone, same thing I saw earlier in the day.
I think this, for me at least, confirms the diverse results folks are seeing. Some folks are seeing major battery issues, some are seeing better battery life over other iOS devices. It just so happens in our house, we have one of each. Why would two identical phones behave so differently? I've exahusted all possible options on my phone, including the recently posted attempt at deleting e-mail accounts and resetting network settings.
Does Apple recommend that I do a restore on my phone? I am trying to do so, but I am having issues re-downloading iOS 5. If I still see the same battery drain, I believe I will take this into the Genius bar.
I do believe it's time that Apple address this battery issue. I for one, based on experience, believe it's real, and could be a manufacturing defect. I don't know how else to explain two identical phones having vastly different stand-by results if my restore fails to fix the issue.

After spending 2 days troubleshooting I have found my battery drain culprit. When I turn my wifi on it coninuously disconnects and reconnects to my network. This was draining my battery about 1% every 4 minutes. I went through all the turn this stuff off, reset network settings, setup phone as new, helped some but still had the issue. This morning I set mine and my wife's up the same, she went to work and was playing music on the way in. Still had 100% after 40 minutes. I was at home with wifi on and dropped to 90%.
I charged my battery back up, turned wifi off and now after an hour still have 100%. This is with siri on, icloud on, notifications on, etc.
Can anyone else confirn this is an issue for them. I am trying to determine if it is hardware or software related.
Thanks

Torch 9800 Battery issue

Hi,
I have a BB torch 9800 and recently have been experiencing a unique battery problem. Usually the bettery would last me about 24 hrs but for the last few days it gives me only about 6 hrs and now when i talk on it for 5 minutes it says battery drained but when i plug it in for recharge the battery indicator shows about 50 percent. I have already adjusted display backlight ,deleted apps, GPS turned off etc, deleted memory. My current version is 6.0.0 246 bundle 695
Pls advise
Brian

Hey Farbrian,
Welcome to the BlackBerry® Support Community Forums.
Have a look at this really helpful Inside BlackBerry® Help Blog the provides information on extending you battery life on the BlackBerry® smartphone:
Extending BlackBerry® 6 and BlackBerry® 7 battery life
http://helpblog.blackberry.com/2011/10/extending-blackberry-6-blackberry-7-battery-life/
I hope this helps,
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

I just recieved a blackberry 8900 with 4.7 version ....b...

i just recieved a blackberry 8900 with 4.7 version ....but wen i went to the desktop manager it upgraded to the 5.0 version and now i cant download blackberry app world...my fave 5 is missing....i cant get face book because it says i dont meet requirements

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Support for operating system to load blackberry 8900

support for operating system to load blackberry 8900 javelin completely blank blank with no operating system and tries to desktop manager and nothing it can not reach by connecting with jvm and stops saying conmpletar could not load due to a connection of several steps someone could help me
Solved!
Go to Solution.

claudia_0080 wrote:
does not work
But it does.
Your three word response lacks any clue to any error or issue you encounted, let along a civil thank you.
We're willing to help, but you need to cooperate.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Can i manage multiple e-mails on my blackberry 8900?

i'm not sure if this is possible, but i have a t-mobile blackberry 8900. i was wondering if it is possible to manage multiple (2 different) gmail accounts, and a yahoo account on it? i know you can have the e-mails forwarded to your phone, but you cannot reply to them when you have them forwarded to you. so if it is possible, how exactly do you do it? please help.

Hello,
Typically yes, you can have multiple accounts...but your carrier controls that as part of whatever service plan you have purchased from them. Nevertheless, see this:
http://na.blackberry.com/eng/support/blackberry101/setup.jsp#tab_tab_email
Conduct that once for each email account you wish to add.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How can I make my BlackBerry 8800 looks like BlackBerry 8900 or Bold?

Hi again,
Umm.. How can I make my BlackBerry 8800 looks like BlackBerry 8900 or Bold?
Thanks....
Solved!
Go to Solution.

Hey janvaughnquero11,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
The BlackBerry 8800 smartphone has 4.2 or 4.5 software as the latest. BlackBerry 5, 6 or 7 device software is not available for that model.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Blackberry 8900 battery issues or defective ?

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