BlackBerry 9220 trackpad is working intermittently

Hi BB Team,
Good Day! I badly need your help as I can't use my phone that much.. My phone's trackpad suddenly not working. Therefore, I check all the forums and search for possible solutions. So far, Here are the things I have done.
1. Hard Reset - Done with so many times , removed the battery, media card and sim card for more than 5 hours.
2.Safe Mode - Even I am in a safe mode with the phone still trackpad won't work.
Up until I found about "updating the software" thru Blackberry Desktop Software - I was able to update my phone successfully, Then hard reset again and my trackpad back on working,.
HOWEVER, it's coming back to my previous issue again. Mostly my trackpad is stack up and not working then later on it would work again. The trackpad sometimes work sometimes not.
Kindly Help me on this. Your response will be much appreciated!

Hi!
Welcome to the forums and I'm sorry bout the issue with your trackpad.
Before this issue with your trackpad occured, Did it get wet or get in contact with watter?
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

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Howdy mandasaureezy,
If I understand correctly you are unable to successfully boot past this gray sreen when using the built in monitor on your Mac unless you boot to your Boot Camp partition even after resetting your SMC and performing a Safe Boot. I would next use the troubleshooting in the following article to help resolve or isolate the issue here, named:
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Blackberry 9220 won't start after updating OS

My blackberry 9220 was perfectly working for the past 8months, after finding out that there's a new update for os, i tried updating mine. I fell asleep while updating my os that i didnt notice if the os was successfully updated bt wen i woke up in the middle of the night, my phone won't start. When i tried charging it, the red led light lights up then the initial screen where you see the "blackberry" word and load bar below it starts bt only flashes and turns off. It keeps repeating. I tried going to a phone technician but they said they cannot reformat my phone because it doesn't turn on or completely turn on in the first place.. What should i do? Please help me.

Hi ThrineDee
Welcome to BlackBerry Support Forums
Have you performed an OTA software update ?
First be sure that the battery is fully charged then refer to this KB Article and try to recover your device :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry 9220 won't start after os update

My blackberry 9220 was perfectly working for the past 8months, after finding out that there's a new update for os, i tried updating mine. I fell asleep while updating my os thy i didnt notice if the os was successfully updated bt wen i woke up at the middle of the night, my phobe won't start. When i tried charging it, the red led light lights up then the initial screen where you see the blackberry word and load bar below it starts bt only flashes and turns off. It keeps repeating. I tried going to a phone technician but they said they cannot reformat my phone because it doesn't turn on or completely turn on in the first place.. What should i do? Please help me.

Hi and Welcome to the Community!
You may need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry 9220 all the keys are not working & camera working Automatically

Guys Please Help,
My BlackBerry 9220 all the keys are not working (except end button)& camera working Automatically, i tried to update from desktop manager but the update reaches to 100 % & stucks. I tried 5 time but still it is not updataing. I m fedup from this phone, please help
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Hi Taj151286
Welcome to BlackBerry Support Forums
Please run a Self Test on your Device to see if its an hardware issue , follow this Knowledge base :
KB16037 : Using the Self Test application on the BlackBerry smartphone.
If your device fails then you might have to look for warranty or repair options.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry 8520 trackpad does not work for nothing

I do not have warranty on this phone, but this phone has been giving me the blues!!! What can I do to get the trackpad to work again? Updating it doesn't work! Please help me!!

Hello Meka79,
Welcome to the forums.
The following article may assist with TrackPad/TrackBall issues on the device:
Trackpad, trackball, or keyboard not working on a BlackBerry smartphone.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Hi,
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Hi siddartha,
Welcome to the BlackBerry Support Community.
Does the issue occur when listening to music without the headset and when using a different headset? I would recommend testing this first to rule out any issue with the headset itself.
Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Strange case: trackpad working intermittently - with solution.

Hello Everyone,
I am posting this one in case someone runs into this weird problem.
Recently, I started experiencing problems with my trackpad (MacBook Air - mid2013). The symptoms are as follows:
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- Mouse pointer correctly follows trackpad.
- All other trackpad gestures working fine
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This case was so strange that I felt I should write something about it.
Aghiles

I found a solution via users comments on another website: For keyboard problems you have to zap the PRAM; for trackpad problems (including trackpad button) you need to re-set the Power Management Unit. Details at: http://www.info.apple.com/kbnum/n14449
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Trackpad not working and can't unlock phone!

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Hello penfolderoldo,
Welcome to the BlackBerry Support Community.
The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry® smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Blackberry 9220

Dear sir,
My name is Sandeep Arora and i am using blackberry 9220.I complaint this phone in blackberry service centre three times but they doesn't solve this. I update my software from service centre. service centre employee said that this model is not available in company and company not provide this model. my IMEI no is **Removed**.I want to swipe my phone please do the needful.
Edit: IMEI removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information
Thanks.
sandeep

sandeep1769 wrote:
service centre employee said company is not provinding us this phone so you must complaint on this link.
I'm sorry, but you were given bad information. Refer:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
As I said before, no one here has any standing in the matter.
sandeep1769 wrote:
.now i don't now who is lying.
Sadly, I cannot resolve that for you...no one here can resolve that for you. Except to tell you, as I did above, that them telling you to come here to this forum to seek formal help was not correct...whether it was a lie or something else, I cannot know. But that information was definitely not correct.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Hi. The trackpad on my iBook G3 works intermittently. When it isn't working I can still move the cursor slightly (half an inch with what seems like five minutes of furious effort) and the "click" part of the trackpad works. I tried using a USB mouse, but it didn't work. Any ideas?
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iBook G3 Mac OS X (10.3.9)

Hi, Brent,
You'll be more likely to get a useful response if you ask in the iBook G3 area. This forum is intended for older, pre-G3 hardware, and so isn't like to attract much traffic from those with iBooks.
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bump.

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I've the bb 9320 and the trackpad works... but depends on weather and the case of my hands... if its sunny... the trackpad will move slowly.. cold works better... also is it meant to be loose because it seems to make a noise of hitting the sidrs while scrolling and moves a lot... and sometimes the trackpad will freeze.. tried battery pulls, cleaning etc... but maybe its just me being paranoid ??

Hello Lexie,
Welcome to the BlackBerry Support Community.
The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

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Hi and Welcome to the Community!
I do not know what OS packages have exactly what you require, but you can try them all until you find the one that works. To do so, start at the top of each device forum -- there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry 9220 trackpad is working intermittently

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