Blackberry 9220

Dear sir,
My name is Sandeep Arora and i am using blackberry 9220.I complaint this phone in blackberry service centre three times but they doesn't solve this. I update my software from service centre. service centre employee said that this model is not available in company and company not provide this model. my IMEI no is **Removed**.I want to swipe my phone please do the needful.
Edit: IMEI removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information
Thanks.
sandeep

sandeep1769 wrote:
service centre employee said company is not provinding us this phone so you must complaint on this link.
I'm sorry, but you were given bad information. Refer:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
As I said before, no one here has any standing in the matter.
sandeep1769 wrote:
.now i don't now who is lying.
Sadly, I cannot resolve that for you...no one here can resolve that for you. Except to tell you, as I did above, that them telling you to come here to this forum to seek formal help was not correct...whether it was a lie or something else, I cannot know. But that information was definitely not correct.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Heating Issue in BlackBerry 9220

Hey, I took my BlackBerry 9220 few days back and configured my enterprise mail. Post activation of enterprise mails my handset start heating some time due to which my battery got down. Kindly suggest some way if I can use enterprise mails without heating. Thanks.

Hi,
I really don't think that the heating is anyway related to the activation of ur enterprise email...it might feel so cz the heating started after the activation only...actually, the issue is with the battery and the issue started at the same time when u activated ur email...had u not activated the mails at that time,then also the issue wud hve appeared.
I would suggest to replace the battery if thats still in guarantee(normally, BB batteries hve 6 month of warrenty)...that should solve the prob...
with regards
simply abhik...
Please click "Accept as Solution" if your issue has been solved and to give thanks/appreciation, click thumbs up...
For BB OS update: http://us.blackberry.com/software/smartphones/update.html
BB Simulators: http://us.blackberry.com/sites/developers/resources/simulators.html

Blackberry 9220 not starting

I had kept my blackberry 9220 in my hand bag while i was in a lecture. After an hour I wanted to check time but it wasnt working. i removed battery then tried to turn it on but it didn't. I connected it to wall charger but it still isnt starting, even LED isnt flashing.

The scenario goes like this sir. My BB has been automatically switched off because my battery has totally been drained for a long day of use. After almost 30mins, I charged it and stay it for about 2hrs of charging. Ive noticed after two hours that there is no led light existing, even the screen of my bb indicating that my unit is charging. So I pull my charger and I attempt to turn my phone on by simply pull-out my battery and returning it back to the unit but I wait for couple of minutes but it doesnt turned on. The next day i borrowed my friends bb9220 full-charged battery which is the same unit i have right now and insert it in my phone but unfortunately it doesnt turned on...So I also checked my battery by inserting it in my friends unit, it was fully drained but when i charge it the led light turns on as well as the screen of her phone indicating that the battery is charging which it doesnt happen in my phone. So when i read this forum, i followed the 4h15m trick but nothing happens. That was the scenario which I think my bb9220 encounter some problems. Hope you can help me for this.Thank you and God BLess...

BlackBerry 9220 all the keys are not working & camera working Automatically

Guys Please Help,
My BlackBerry 9220 all the keys are not working (except end button)& camera working Automatically, i tried to update from desktop manager but the update reaches to 100 % & stucks. I tried 5 time but still it is not updataing. I m fedup from this phone, please help
Regards,
Taj

Hi Taj151286
Welcome to BlackBerry Support Forums
Please run a Self Test on your Device to see if its an hardware issue , follow this Knowledge base :
KB16037 : Using the Self Test application on the BlackBerry smartphone.
If your device fails then you might have to look for warranty or repair options.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry 9220 won't start after updating OS

My blackberry 9220 was perfectly working for the past 8months, after finding out that there's a new update for os, i tried updating mine. I fell asleep while updating my os that i didnt notice if the os was successfully updated bt wen i woke up in the middle of the night, my phone won't start. When i tried charging it, the red led light lights up then the initial screen where you see the "blackberry" word and load bar below it starts bt only flashes and turns off. It keeps repeating. I tried going to a phone technician but they said they cannot reformat my phone because it doesn't turn on or completely turn on in the first place.. What should i do? Please help me.

Hi ThrineDee
Welcome to BlackBerry Support Forums
Have you performed an OTA software update ?
First be sure that the battery is fully charged then refer to this KB Article and try to recover your device :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Try it and let us know.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry 9220 won't start after os update

My blackberry 9220 was perfectly working for the past 8months, after finding out that there's a new update for os, i tried updating mine. I fell asleep while updating my os thy i didnt notice if the os was successfully updated bt wen i woke up at the middle of the night, my phobe won't start. When i tried charging it, the red led light lights up then the initial screen where you see the blackberry word and load bar below it starts bt only flashes and turns off. It keeps repeating. I tried going to a phone technician but they said they cannot reformat my phone because it doesn't turn on or completely turn on in the first place.. What should i do? Please help me.

Hi and Welcome to the Community!
You may need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Updating blackberry 9220 software fails now unable to open my device. HELP!

Hi! iIm trying to update my blackberry 9220 software however, while its updating, my computer doesnt recognize the device. i remove the usb cord then try to open my phone but just having an "App Eroor: 200" and an option to reset.. i click reset. then it just goes back to the app error.. what should i do?
Solved!
Go to Solution.

Hello yhayen03
Welcome to BlackBerry Support Forums
Please try this Knowledge Base to resolve your issue with this Error :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
I hope you already have a backup of your device , Or if you device allow first do a backup .
Additional Information can be found here :
KB30100 : "JVM 200" appears on the BlackBerry smartphone.
Try it and let us know if you feel any issue.
VIA | prince2012
http://supportforums.blackberry.com/t5/BlackBerry-Curve/error-app-200/m-p/2484385#M200531
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

My blackberry 9220 curve is getting auto reboot every time

My blackberry 9220 curve is getting auto reboot every time. I have updated software, delete third party application, but still facing the auto reboot issue.

Well, I don't agree with your conclusions, but I won't battle you. So, what would you like to try?
Given your decided diagnosis, the only thing I can think of is the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
pkjha wrote:
I don't know why blackberry are not able to handle auto reboot issue. As i am seeing lots of people are facing auto reboot issue and did not get exact reason for this.
I don't either, but just in case, refer:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry 9220 Software Updated

hi,
Blackberry curve 9220 software update not working. i am afraid to unplug with PC. message is shown during steps interrupt or disconnect make mobile unusable. kindly give the suggestion on this problem as soon as possible. Thanks in advance.
By Dharani. M

Hi and Welcome to the Community!
Hopefully you got this resolved already...but just in case...
Sadly, from "not working", it's very difficult to know exactly what is going on. From the rest of what you say, I am guessing that it is "stuck" and not proceeding beyond some point. However, knowing what point it is stuck at is rather critical to choosing which remedy to attempt. For example, if it's stuck in the backup stage, then there should be no harm since that's a "read only" function from the BB to the computer. But, if it's stuck in the update stage, then things would be difference since it's indeed also writing to the BB. Sometimes, it's just a matter of waiting long enough...there are folks posting here who have said that they left it overnight and it completed. There are others for whom no amount of time was long enough.
Anyway, if you are still stuck with this situation, then please provide more details so that we can give you some useful guidance.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Blackberry 9220 track sensor stop working

blackberry curve 9220 is a good set to use, but now i face some problem with track sensor.
once i installed the battery and boot the set, Track sensor works but after some time (approx 15 to 20 mints or some time after an hour) TRACK SENSOR stop moving only click button works.
This is know the routine process for me whenever sensor stop working i open the back cover and plug battery out.
and wait for 45 to 50 mints. After waiting whenever battery installed and set reboot sensor satrt working but only for some time sometime 15 to 20 mints or 40 to 45 mints but after that i have to face same problem of track sensor not moving and i' have to follow above said way
plz help me out guide me what to do..

You can purchase the trackpad piece and replace.
Try truesupplier.com
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Cannot find search bar on my blackberry 9220

Hello,
I bought blackberry curve 9220 5 days back at universal mobile store. It is cool, no heating isses or hanging problems as many said.. But I'm not able to find search bar ( the one below time indicator bar). I dont knw wats the problem.. I have only Bebuzz third party application installed. Can u please help me out.

Hi aditya_gudla
Welcome to BlackBerry Support Forums
Apart from BeBuzz have you installed any new theme for your device ? If yes Uninstalling that theme might solve the problem, and also as an first step you can try a Battery pull Restart like this While Device is POWERED ON remove the Battery wait for a min. then re-insert it back wait till your device take a long Reboot. see if that resolves the problem.
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Keys not working blackberry 9220

Some specific keys are not working in my 9220 like:
w
a
space
q
0
only these keys..
rest are working perfectly !
what should I do ?
please fast

It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out. It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
*Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
*On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
*On the dashboard of your car on a sunny day
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry 9220, i want to remove the vendor boot screen, is it possible?

As the title above, i wanna remove the vendor splash screen there. it shows Blackberry Original Smartphone without brand name, kinda annoying for me hehe

Hello Mrazick,
Thanks for your Post..!!
Does vendor means the serivce provider, if yes then it would not be possible to change the vendor splash scree because you have a locked handheld.
If you have unlocked handheld and you rae still having vendor splash screen, then you may try by installing OS in handheld using below articles.
How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

Blackberry 9220 getting hold often

Hello everyone.
I am new to BB world and currently using BB9220 which is purchased on 23rd Feb. I am quite disspointed with the device. Often my phone gets hanged and i need to pull out the battery to reboot the device.
The problem is if some body calls me, i'm not able to attend the call..
The phone just simply hangs displaying 'incoming call xyz number" on the screen. I am not able to receive the call.
Moreover I'm not using any applications other than "TEXT MESSAGES" and even not INTERNET.
Due to this problem, i require to remove the battery for three to four times in a day, as the phone gets hanged quite often...
kindly advice what i should do..

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 9220 no option for internet mail account

hi guys i have been trying to setup email on my bb but it in setup it does not show an option of Internet Mail Account.
Guys please help me out

Hello varunsaketh
Welcome to BlackBerry Support Forums
Call your Carrier Aircel and activate BIS in your SIM account , When your Carrier activates BIS it will show you the Internet mail account option.
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Blackberry 9220

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