Blackberry 9300 Captcha test fails?

So I have a blackberry 9300 OS6 which works fine except when it comes to those captcha tests.
I few months ago my phone went in for repairs (**bleep** trackpad) and came back reseted to default factory resettings, but it seems to have effected my phone's ability to do captcha tests?
Everytime I do one it fails and some websites even say I should enable my browser's cookies (something that is already enabled). I never had any problems with captcha tests before the repairs so what could be the problem?
Thanks for any advice and suggestions
Ps: I tried enabling and disabling cookies,clearing cookies,cache etc

Please keep in mind that there are some Captcha tests that require a full browser. You may also check your browser options on Default Text Encoding as it depends how the website detects the browser you are using.
Ron
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Serious problem with blackberry 9300 Curve handset and denial from BB to replace the same, under warranty.

Dear Blackberry Authorities,
It is really a horrible experience with the handset of blackberry for me. I have purchased blackberry Curve handset 9300 on 22nd April from a "Phone Store”, Shop No.78,79,community centre, New friends colony, New Delhi, The Invoice No. is 319,The details of the handset are as follows:
Handset: Blackberry Curve 9300 1256-India Qwerty-Pink
Name: Blackberry 9300: ETA-716/2010/WRLO
Model: RDA71UW
It has been more than just three months ,when i purchased this handset ,It worked fine for about only fifty days from the date of purchase and from the second month ,to my shock, serious problem started in the handset and some time it was getting hanged ,sometime some keys in the keypad did not work ,some time it was getting hanged the moment I receive incoming call., sometime sms sending problem, some time some other problem ..Every time I used to switch off the phone and start again, then it used to work but after some days again there were some other problem occurring in the handset.
The phone was not getting connected to PC from the starting, and i have tried so many times but i fail to get success.
Many a times when I used t send sms the entire alphabet typed on sms has gone separately as a single alphabet in a particular sms to the recipient, causing embarrassment for me in my organization. I would blame the black berry for this embarrassment as this has caused due to faulty phone they have sold me,
I am service class person and i get occupied with my work at office in the day hours and doesn’t have time to go to the service centre of blackberry every time the problem occurs, as there are only one service centre available in Delhi at Lajpat Nagar.The service centre is about 20 Kilometers away from the area my office is situated, I managed to keep the phone running by switching off and switching on after one or two minutes, every time the problem occurs but in the first week of last month ,when the problem started continuing after switching off and switching on also ,I was bound to go to service centre at noida since it is close to my place (about 14 Km) in comparison of Lajpat nagar at new delhi,the service engineer at blackberry service centre saw my phone and said there is some software problem which can be rectified by reinstalling the software, and there are some hardware problem also (some keys on the keypad is not et. all working) ,for which i have to surrender my phone to them and they will send it to the Blackberry Office (they did not give address) and it would take 15 days at least ,thus since I had no back up phone and my each and every contact no. was there in phone it was difficult for me to give them handset at that time ,so I requested them to rectify the software problem by re installing the same.
I asked the service manager to get the backup of all the data and contact no saved into the phone, but they refused to do so and they asked me to go to some other shop nearby to get the data backup, I went to that shop and they asked 250 Rupees for data backup of my phone. I was bound to say yes to them for the amount the charge for backup .I gave them my handset and after 20-30 minutes they came back to me by saying, we cannot store your data backup as it is not connecting to PC. It was a highly disappointing reply for me.
Then i again went to your service centre and written down some important contact no.(the number which was stored on phone book) on piece of paper and taken out my SD card ,and gave them handset for re installing the same.
They gave me my handset after one and half hour and said" now it would work fine except hardware problem.".I came back and to my utter shock again after two three days handset was into its old condition ,then also I tried to manage with handset and when i could spare sometime I went to your service centre again on 24th July at Noida,
they took the phone and said it would take 12-15 days to return the handset after rectifying the problem,when i requested them to change the handset with a new handset which is at least in good working condition , they clarified that if the hardware problem is not manageable or repairable ,i would get new handset had no option except to give them handset for rectifying the problem.
Now,It is the time for a biggest shock from blackberry people-Today on 3rd August ,i have received a call from noida blackberry service centre to inform me that my handset cannot get repaired under standard warranty conditions of blackberry as there are some moisture into the phone and there is no warranty if there is a moisture inside the phone.
Thus now i wish to inform all the concerned ,Blackberry/Research in Motion ,managers/authorities ,that i have explained above ,all the things ,happened to me in last three months of my purchase of handset, in detail ,so i would again request to Blackberry/Research in Motion ,managers/authorities, to rectify the problem of my handset or change the entire handset so that I can use the same peacefully and should not roam around the service center of blackberry.
Giving this lame excuse that "there is a moisture inside the handset and thus it can’t get repaired or changed under warranty " is a clear case of cheating and harassing the customer, I have bought the handset to use it for my communication purpose not to roam around the blackberry service center nor to put water or moisture inside the handset and play with the handset and fight with all of you.
If there were some moisture inside the handset then that should have been seen by the noida service centre people also during my First visit itself by them and they would have refused taking the handset for repair. They did not refuse but accepted handset and reinstalled software also, If there was some moisture that would have been seen by them that time only.
In my second visit also the took my phone and seen the inside condition also of handset in front of me ,they did not see any moisture, that time also ,and now after 10 odd days ,there are some moisture inside the phone??????.
I have no idea how blackberry keeps its handset ,which has come to them for repairing ,but if there is any trace of moisture into my handset ,that would have come into the handset ,during these 10 days only when phone was with blackberry authorized service engineers for repair purpose. What I know is that My Blackberry handset is under warranty and it is not working properly thus it should be replaced by Blackberry.
On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
If this is the way blackberry is treating its customer, i would say it is harassing its customer, and does not want to rectify the problem .in this case, I would have no option left except to go to the consumer court in Indian judiciary system. And moreover i would inform my and other friends, organizational employee also not to use services/or buy blackberry handset if this is the way BB is treating its customer.
I would request all the concerned persons/managers/authorities of Blackberry/Research in Motion, take action into my case urgently and rectify the core problem into my handset instead of giving lame excuses, and change the faulty handset of mine with a new properly working handset under warranty condition.
Best Regards
Asim
Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

dubem747 wrote:
It looks like your phone has a some virus, use your computer to scan and remove it.
not possible for it to have a virus and a PC would not know how to scan the OS as its protected
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Display test failed in BB virtual expert what to do please help cell is new 2 months old

Dear All,
3 Months back i had purchased BBZ30. and today i had downloaded virtual expert software to run the health test. All features are working fine but display test failed. It is showing cracked. However my cell phone is working fine and even display is also fine. but due to this result i am really tensed. Please help what should i do..
Sumit-

Hello,
Your next step would be warranty support, to have your device properly evaluated by a qualified technician. See your warranty service provider for that.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Faulty In-Warranty Blackberry 9300 - What do we do?

Hi, I am new to the forum so forgiv me if there is an obvious answer to this.
We have a faulty Blackberry 9300 that we purchased in early December 2010.
There is bad distortion, keeps call failing and freezing.
The supplier that we purchased it from will not take it back as is beyond their 30-day purchase period and we are now stuck with what we can do.
Can anyone please let us know what we can do or where we can send it as should still be under manufacturer warranty?
Thanks.

Hi
Sorry to hear of your difficulty.
The Blackberry is designed to be reset by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2.
See if that resolves the problem.
If not, then more information will be needed before making suggestions. Please provide as much as you are able of the the following
Blackberry Model.
Carrier Name.
Do you have a Data Plan?
Operating System Version go to Menu > Options > About - it looks like v5.0.0.681
Memory for Device and SD Card Options > Memory
Any error statement or code.
The Exact nature of problem - the more info the better.
When this started and whether it started just after an update or new App download and which App/s theme/s download.
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Blackberry 9300 White Screen Solution?

Device info
Carrier: Three UK
Blackberry 9300 OS Version 6.0 Bundle 2534 (v6.0.0.570,Platform 6.6.0.212)
Apps and free space
Free Memory on Device: 64134824 Bytes
Did a battery pull fix your issue? Temporarily
Apps installed and their version if possible. (Go to Settings, then Options, then applications):
WhatsApp, BlackBerry Messenger, Twitter, Screen Muncher
My Question is if anyone can help me with the White Screen issue I am having, I took my phone into a shop to get it repaired the water indication on the screen had changed to pink and they said that they will clean the device and get rid of any water damage, before I had it cleaned it would go white screen very often but now it has been cleaned it I can use the phone it only seems to do it when I attempt to make a call, I have to perform a battery pull to get rid of the solid white screen, then when I restart the phone it lets me make a call. The staff in the shop I took it to said the screen seems to be working perfectly fine and that if the clean does not fix it then I will have to have the screen replaced which I dont see will help if it is working fine.
So I would really appreciate any help with this problem
Thanks

Hi Noncommercial,
Welcome to the BlackBerry Support Community.
To rule out any possible software issue that may be causing the white screen to occur on your BlackBerry® Curve™ 9300 smartphone, please try to back up your data and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
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Blackberry 9300...access to BTFON

I have a Vodafone Blackberry 9300 with BT Openzone access as part of my Vodafone contract.
I also have a BT Total Broadband package for my home landline & internet access.
I don't seem to be ale to access the BT FON service even though I am entitled to free access to it via my BT Broadband package.
The customer service team at BT have advised me to enter the required email address & password in order to log in the BT FON but it just isn't working? Do I need some kind of APP for my Blackberry?

Same problem with my Blackberry 9700 being unable to access BTfon. It can connect to the hub but no login or internet access. Just waisted 30 minutes waiting to get through to tech support only to be told 'well if you have cleared the cache and history on your device then theres not a lot I can help you with'. I asked the guy when is the app being released for the blackberry and the reply was ' what app?'.
Coming on top of shoddy customer service, duff information, being given the wrong internet and phone package that I signed up for, refusing outright to amend my package, the Blackberry issue is the icing on the cake. Ive been with BT for 3 weeks now and I'm weighing up just paying the extra just to get shot of my 12 month contract. The first and last time I will ever sign up with BT again unless there is a complete rethink on their customer service and tech support and actually put the customer first. They seem to set a low standard and fail to achieve it. As long as mugs keep signing up they'll keep taking the money and remain the same.

Color LaserJet MFP M476nw Fax Test failed

I bought a new LaserJet M476nw, but my fax test fails everytime through the laserjet setup and HP utilities software. The Laserjet is connected on a network and using Vista.
I have a dedicated fax line connected from the jack to the icon with the jack on the back of the laserjet. I can hear dial tone on the fax line when connected to a phone. I have called the fax line and it is rings normally and no answer. I also tried connecting a phone to the laserjet phone icon, while the fax line is connected to the laserJet, I can hear the dial tone from the phone.
I do not know what else I should do to get the fax test to pass, so I can start faxing on this new machine. Any suggestion is appreciated.
Mike
This question was solved.
View Solution.

Actually this problem is now solved.
It was a brand new machine, so since I really didn't have any data so I did a restore default. It rebooted and now it passes.

Pavilion G6-1203ey: Hard Disk Test FAILED, but can still boot into Windows

Hello
I have HP Pavilion G6-1203ey laptop. After installing Windows (7 ultimate, 64 bit) and some drivers on it and after several restarts, it hanged at Windows logo and I had to turn it off with power button. Then after turning it on, it gave me the option to repair problems which are preventing it from starting up, from there I let it to restore the computer to an earlier restore point and after a restart the Windows was working again. After that I decided to do a hard disk check just in case.
The Hard Disk Self Test ended up with a message: Hard Disk 1 Full (305). Then I installed HP Unified Extensible Firmware Interface (UEFI) Support Environment and did hard disk from there. I chose the comprehensive test from the options, but it finished fairly quickly (in ~1 minute) with the following output:
Testing Drive: 1
Hard Disk SMART Check : PASSED
Hard Disk Short DST : FAILED
FAILURE ID : PTTU22-5T774L-MFPV4K-60S003
PRODUCT ID : A5Q15EA#B1R
Hard Disk 1
Hard Disk Test : FAILED
A bit more background:
The previous owner told me that the original HDD was faulty which is why he replaced it with this one last year. He said that other than that there has been no problems with the laptop. The Windows is working right now and this HDD is quite new so I would not have expected any problems with it, but the results from the previously mentioned tests seem troubling. Is there a reason to worry?
Thanks
This question was solved.
View Solution.

Hi Alnuir,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I read your post and looked into the failure ID that you posted regarding the failed Short DST test. That error is indicating a hard disk failure meaning that if it hasn't failed it might soon. If everything is working I would considering backing up your data on a regular basis just to be safe. You could have a local technician take a look at the hard drive to see how close it is to full failure.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Unit test fails after upgrading to Kodo 4.0.0 from 4.0.0-EA4

I have a group of 6 unit tests failing after upgrading to the new Kodo
4.0.0 (with BEA) from Kodo-4.0.0-EA4 (with Solarmetric). I'm getting
exceptions like the one at the bottom of this email. It seems to be an
interaction with the PostgreSQL driver, though I can't be sure. I
haven't changed my JDO configuration or the related classes in months
since I've been focusing on using the objects that have already been
defined. The .jdo, .jdoquery, and .java code are below the exception,
just in case there's something wrong in there. Does anyone have advice
as to how I might debug this?
Thanks,
Mark
Testsuite: edu.ucsc.whisper.test.integration.UserManagerQueryIntegrationTest
Tests run: 15, Failures: 0, Errors: 6, Time elapsed: 23.308 sec
Testcase:
testGetAllUsersWithFirstName(edu.ucsc.whisper.test.integration.UserManagerQueryIntegrationTest):
Caused an ERROR
The column index is out of range: 2, number of columns: 1.
<2|false|4.0.0> kodo.jdo.DataStoreException: The column index is out of
range: 2, number of columns: 1.
at
kodo.jdbc.sql.DBDictionary.newStoreException(DBDictionary.java:4092)
at kodo.jdbc.sql.SQLExceptions.getStore(SQLExceptions.java:82)
at kodo.jdbc.sql.SQLExceptions.getStore(SQLExceptions.java:66)
at kodo.jdbc.sql.SQLExceptions.getStore(SQLExceptions.java:46)
at
kodo.jdbc.kernel.SelectResultObjectProvider.handleCheckedException(SelectResultObjectProvider.java:176)
at
kodo.kernel.QueryImpl$PackingResultObjectProvider.handleCheckedException(QueryImpl.java:2460)
at
com.solarmetric.rop.EagerResultList.<init>(EagerResultList.java:32)
at kodo.kernel.QueryImpl.toResult(QueryImpl.java:1445)
at kodo.kernel.QueryImpl.execute(QueryImpl.java:1136)
at kodo.kernel.QueryImpl.execute(QueryImpl.java:901)
at kodo.kernel.QueryImpl.execute(QueryImpl.java:865)
at kodo.kernel.DelegatingQuery.execute(DelegatingQuery.java:787)
at kodo.jdo.QueryImpl.executeWithArray(QueryImpl.java:210)
at kodo.jdo.QueryImpl.execute(QueryImpl.java:137)
at
edu.ucsc.whisper.core.dao.JdoUserDao.findAllUsersWithFirstName(JdoUserDao.java:232)
at
edu.ucsc.whisper.core.manager.DefaultUserManager.getAllUsersWithFirstName(DefaultUserManager.java:252)
NestedThrowablesStackTrace:
org.postgresql.util.PSQLException: The column index is out of range: 2,
number of columns: 1.
at
org.postgresql.core.v3.SimpleParameterList.bind(SimpleParameterList.java:57)
at
org.postgresql.core.v3.SimpleParameterList.setLiteralParameter(SimpleParameterList.java:101)
at
org.postgresql.jdbc2.AbstractJdbc2Statement.bindLiteral(AbstractJdbc2Statement.java:2085)
at
org.postgresql.jdbc2.AbstractJdbc2Statement.setInt(AbstractJdbc2Statement.java:1133)
at
com.solarmetric.jdbc.DelegatingPreparedStatement.setInt(DelegatingPreparedStatement.java:390)
at
com.solarmetric.jdbc.PoolConnection$PoolPreparedStatement.setInt(PoolConnection.java:440)
at
com.solarmetric.jdbc.DelegatingPreparedStatement.setInt(DelegatingPreparedStatement.java:390)
at
com.solarmetric.jdbc.DelegatingPreparedStatement.setInt(DelegatingPreparedStatement.java:390)
at
com.solarmetric.jdbc.DelegatingPreparedStatement.setInt(DelegatingPreparedStatement.java:390)
at
com.solarmetric.jdbc.LoggingConnectionDecorator$LoggingConnection$LoggingPreparedStatement.setInt(LoggingConnectionDecorator.java:1
257)
at
com.solarmetric.jdbc.DelegatingPreparedStatement.setInt(DelegatingPreparedStatement.java:390)
at
com.solarmetric.jdbc.DelegatingPreparedStatement.setInt(DelegatingPreparedStatement.java:390)
at kodo.jdbc.sql.DBDictionary.setInt(DBDictionary.java:980)
at kodo.jdbc.sql.DBDictionary.setUnknown(DBDictionary.java:1299)
at kodo.jdbc.sql.SQLBuffer.setParameters(SQLBuffer.java:638)
at kodo.jdbc.sql.SQLBuffer.prepareStatement(SQLBuffer.java:539)
at kodo.jdbc.sql.SQLBuffer.prepareStatement(SQLBuffer.java:512)
at kodo.jdbc.sql.SelectImpl.execute(SelectImpl.java:332)
at kodo.jdbc.sql.SelectImpl.execute(SelectImpl.java:301)
at kodo.jdbc.sql.Union$UnionSelect.execute(Union.java:642)
at kodo.jdbc.sql.Union.execute(Union.java:326)
at kodo.jdbc.sql.Union.execute(Union.java:313)
at
kodo.jdbc.kernel.SelectResultObjectProvider.open(SelectResultObjectProvider.java:98)
at
kodo.kernel.QueryImpl$PackingResultObjectProvider.open(QueryImpl.java:2405)
at
com.solarmetric.rop.EagerResultList.<init>(EagerResultList.java:22)
at kodo.kernel.QueryImpl.toResult(QueryImpl.java:1445)
at kodo.kernel.QueryImpl.execute(QueryImpl.java:1136)
at kodo.kernel.QueryImpl.execute(QueryImpl.java:901)
at kodo.kernel.QueryImpl.execute(QueryImpl.java:865)
at kodo.kernel.DelegatingQuery.execute(DelegatingQuery.java:787)
at kodo.jdo.QueryImpl.executeWithArray(QueryImpl.java:210)
at kodo.jdo.QueryImpl.execute(QueryImpl.java:137)
at
edu.ucsc.whisper.core.dao.JdoUserDao.findAllUsersWithFirstName(JdoUserDao.java:232)
--- DefaultUser.java -------------------------------------------------
public class DefaultUser
implements User
/** The account username. */
private String username;
/** The account password. */
private String password;
/** A flag indicating whether or not the account is enabled. */
private boolean enabled;
/** The authorities granted to this account. */
private Set<Authority> authorities;
/** Information about the user, including their name and text that
describes them. */
private UserInfo userInfo;
/** The set of organizations where this user works. */
private Set<Organization> organizations;
--- DefaultUser.jdo --------------------------------------------------
<?xml version="1.0"?>
<!DOCTYPE jdo PUBLIC
"-//Sun Microsystems, Inc.//DTD Java Data Objects Metadata 2.0//EN"
"http://java.sun.com/dtd/jdo_2_0.dtd">
<jdo>
<package name="edu.ucsc.whisper.core">
<sequence name="user_id_seq"
factory-class="native(Sequence=user_id_seq)"/>
<class name="DefaultUser" detachable="true"
table="whisper_user" identity-type="datastore">
<datastore-identity sequence="user_id_seq" column="userId"/>
<field name="username">
<column name="username" length="80" jdbc-type="VARCHAR" />
</field>
<field name="password">
<column name="password" length="40" jdbc-type="CHAR" />
</field>
<field name="enabled">
<column name="enabled" />
</field>
<field name="userInfo" persistence-modifier="persistent"
default-fetch-group="true" dependent="true">
<extension vendor-name="jpox"
key="implementation-classes"
value="edu.ucsc.whisper.core.DefaultUserInfo" />
<extension vendor-name="kodo"
key="type"
value="edu.ucsc.whisper.core.DefaultUserInfo" />
</field>
<field name="authorities" persistence-modifier="persistent"
table="user_authorities"
default-fetch-group="true">
<collection
element-type="edu.ucsc.whisper.core.DefaultAuthority" />
<join column="userId" delete-action="cascade"/>
<element column="authorityId" delete-action="cascade"/>
</field>
<field name="organizations" persistence-modifier="persistent"
table="user_organizations" mapped-by="user"
default-fetch-group="true" dependent="true">
<collection
element-type="edu.ucsc.whisper.core.DefaultOrganization"
dependent-element="true"/>
<join column="userId"/>

</field>
</class>
</package>
</jdo>
--- DefaultUser.jdoquery ---------------------------------------------
<?xml version="1.0"?>
<!DOCTYPE jdo PUBLIC
"-//Sun Microsystems, Inc.//DTD Java Data Objects Metadata 2.0//EN"
"http://java.sun.com/dtd/jdo_2_0.dtd">
<jdo>
<package name="edu.ucsc.whisper.core">
<class name="DefaultUser">
<query name="UserByUsername"
language="javax.jdo.query.JDOQL"><![CDATA[
SELECT UNIQUE FROM edu.ucsc.whisper.core.DefaultUser
WHERE username==searchName
PARAMETERS java.lang.String searchName
]]></query>
<query name="DisabledUsers"
language="javax.jdo.query.JDOQL"><![CDATA[
SELECT FROM edu.ucsc.whisper.core.DefaultUser WHERE
enabled==false
]]></query>
<query name="EnabledUsers"
language="javax.jdo.query.JDOQL"><![CDATA[
SELECT FROM edu.ucsc.whisper.core.DefaultUser WHERE
enabled==true
]]></query>
<query name="CountUsers"
language="javax.jdo.query.JDOQL"><![CDATA[
SELECT count( this ) FROM edu.ucsc.whisper.core.DefaultUser
]]></query>
</class>
</package>
</jdo>

I'm sorry, I have no idea. I suggest sending a test case that
reproduces the problem to support.

Will not let me sync my playlist after new purchases - sync test failed

error message from diagnostic:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard HP Pavilion dv9000 (EZ458UA#ABA)
iTunes 7.6.0.29
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number E72858419F57DA04
Current user is an administrator.
The current local date and time is 2008-06-19 10:50:29.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce Go 6150
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {0D1D1EA1-C577-4A0B-B332-F0F06E997127}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 172.16.205.238
Subnet Mask: 255.255.254.0
Default Gateway: 172.16.204.254
DHCP Enabled: Yes
DHCP Server: 172.16.204.254
Lease Obtained: Thu Jun 19 09:05:37 2008
Lease Expires: Fri Jun 20 09:05:37 2008
DNS Servers: 216.136.33.82
216.136.33.82
216.54.204.186
Adapter Name: {C3658844-9940-4DCE-B624-6D3323FE3076}
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Feb 11 10:25:51 2007
Lease Expires: Mon Feb 12 10:25:51 2007
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-06-19 10:48:57.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
E: HL-DT-ST DVDRAM GSA-4084N, Rev KQ09
Drive is empty.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.0.29 is currently running.
iTunesHelper 7.6.0.29 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano (Second Generation) running firmware version 1.1.3
Serial Number: YM652P5NVQK
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.

Two things:
- Completely remove and reinstall the Apple software by the following. That link provides a link for Win &.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
- If you still have a problem after restoring the iPod to factory defaults/new iPod you likely have a hardware problem. An appointment at the Genius Bar of an Apple store is then in order.

Windows App Certification Kit - Test Fails for Validate Desktop App at "Write appropriate Add/Remove Program values"

Hi,
I am trying to validate a .Net Framework 4 WinForms application for use in the Microsoft Partner Network portal.
I am using Windows App Certification Kit 3.4 for Windows 8.1 , and the Validate Desktop App option.
To build the package I am using InstallShield 2012 SPR Limited Edition (for Visual Studio), and the validation fails
only with the following error (please also see the attached image):
Clean reversible install test: Failed to Write appropriate Add/Remove Program values
Error Found: The registry population test detected the following error: app didn't create the required registry entries.
A non-optional value 'DisplayName' is missing or invalid (same for 'Publisher', 'ProductVersion')
Please note that I have filled in all the publisher/product details in the InstallShield project, on the General Information page.
Also I have tried to use the Microsoft Visual Studio Installer Project for VS2013, and the validation failed with the exact same error.
(https://visualstudiogallery.msdn.microsoft.com/9abe329c-9bba-44a1-be59-0fbf6151054d)
Any help would be very appreciated.
Thank you.

You may need to add the necessary info to the app’s Windows Installer package so it can configure Add/Remove Programs in Control Panel correctly. Setting these properties automatically writes the corresponding values into the registry. From the picture,
you are missing some necessary information about your desktop app.
Also You need the correct admin permissions to write to the registry.
Please refer to this thread:
http://stackoverflow.com/questions/21182856/windows-app-certification-kit-test-result-app-didnt-create-the-require-regist
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Hard disk test failed on HP Pavillion dv6-1100eo notebook

I have a HP Pavilion dv6-1100eo Entertainment Notebook PC (P/N: NR597EA) with Vista 32-bit. Unfortunately no warranty left in and general I have been very happy with this notebook.
However suddenly Wondows would not start up - and it did not even find Startup Recovery partition on the harddisk. As I wasn't sure if this Startup Recovery was on hard disk or not - I ordered System Recovery DVDs for this Scandinavian language version.
These disks did not work - so I figured I have probably not done my homework before ordering those disks.
Then I ran system Diagnostics (even if I have a old BIOS version F.03). On the diagnositics - both Quick and Full Hard disk test failed during the first 1% of the scan.
Is there anything that can be done - or is the only option new hard disk? In case - what hard disk is recommended that is not too expensive - as I don't want to invest too much into a soon 3 year old notebook.
I recently bougth an external harddisk (1 TB) based on USB connection. Can that be used bypassing internal HD. In this way I would increase HD capacity and not invest anymore into this notebook - since I already have the recovery DVDs
It is probably only a time question before I will buy a new HP notebook - that is why I don't want any long permanent fix of this problem.
This question was solved.
View Solution.

Hi,
Sorry to say, but you won't be able to install or boot Vista from the external HDD, so if you need to get the notebook working, you're going to have to replace the internal drive.
The drive on the link below is an example of one that would be fine for your notebook.
500Gb Hard Drive
The procedure to replace the Hard Drive starts on Page 57 of your Maintenance & Service Guide.
Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Massive stability issues - Disk Utility repair failed, hardware test failed

Hi,
I am having massive stability issues. The installer will not install anything, programs are quitting randomly, and it is getting very annoying!
I read through a lot of posts and I have attempted to:
Repair my disk using the install cd: but that failed.
I did a Hardware test: but i had an error relating to fonts (?), couldn't see anything on the screen and I couldn't do anything.
Is there something else I could do that I haven't tried?
I have had my PB for a little over a year and have had no issues like this before. All of these issues seemed to start when I was playing a game and it suddenly just quit; I then couldn't go back into the game or re-install the game.
Help!!
12" Powerbook G4 1.5Ghz Mac OS X (10.4.6) 768 RAM

Hi, Dan.
You wrote: "Repair my disk using the install cd: but that failed."That's a big problem. You won't get very far until the problems noted by Repair Disk, the function I presume you ran based on your description, are sorted out. It's possible the hard drive has failed.
If the Apple Hardware Test failed, that's another significant problem. If it produces messages you can read that describe the failure, write them down. The machine may need to be serviced by an Apple Authorized Service Provider.
As to your next steps, first run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified to see what's up with your disk and if anything can be done to correct that.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

My Macbook aliminium unibody from late 2008 will not boot. I reach the grey screen with the apple icon and the spinning grey gear. I used disk utility to boot it but it said integrity test failed. I don't know what to do can anyone please help?

My Macbook aliminium unibody from late 2008 will not boot. I reach the grey screen with the apple icon and the spinning grey gear. I used disk utility to boot it but it said integrity test failed. I don't know what to do can anyone please help?

Sounds like you may have a harddrive issue. You are probably going to need to get that changed out and then install the OS X again to get it going.

HP Pavilion DV7; System will not boot; Memory Test Failed using Advanced System Diagnostics

Not sure exactly how, but I managed to contracted several variants of the nasty Rovnix virus and now my system will not even boot into Safe Mode after trying to restore to several different restore points. Enabled bootlogging, but not sure how to retrieve the log.
Currently am able to get into HP Advanced Diagnostics and began Start-Up Test. Test failed on Memory Module:
Failure ID: Q0AE6C-5LS79T-MFH15G-406N03
Any next steps or directional assistance would be greatly appreciated. Thank you in advance!

Hello @GarrettBishop,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your notebook computer has failed a memory test in the advanced system, and I would be happy to assist you in this matter!
Since the Failure ID has come up with Q0AE6C-5LS79T-MFH15G-406N03, I recommend contacting our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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