Blackberry 9300 Curve Memory

I have a Blackbery Curve 9300 , and I get a message that my phone is short of Memory. I now wish to delete some of the old stuff. Please tell how do I do it. I tried to use Help in My Blackberry and it advices to turn on memory cleaning. On clicking I get a message "On Home screen or folder, click Options icon ? ( cannot see any icon except what appears on the drop down.
Please help

If you want to delete apps, scroll to in on the menu and hit the BB menu button (you know, the one that looks like the Blackberry logo). Delete should be in there. You might need to reboot your phone after deleting some apps though, it'll warn you if you do.
That usually works if you select other stuff - like photos - that you want to delete too.

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Blackberry 9300 Curve (02 UK ) No Data Connection Bangkok, Thailand

Why can't I get a Data Connection (i.e Email and BBM) on my Blackberry 9300 Curve (on an 02 UK Network) in Bangkok, Thailand?

Do you have data roaming active on your account for when your abroad?

Wifi issue in blackberry 9300 curve

Respected sir,
i am vinod and i have blackberry 9300 curve.. whenever i turn on wifi able to connect to the wireless network but am not able to use internet. its giving the error message ie
'' unable to coonect to the internet, please try again later. if the problem persists please contact your service provider'' and i am sure that wifi is nothing to do with service provider. please help to resolve this issue.. and i hope for positve response from you.

You're running OS 5 on your BB 9300, right?
So go into your Browser -> Browser Option -> General Setting -> Default Browser Configuration -> You choose: "Hotspot Browser"
(If necessary, you should check at Browser Option -> Browser Configuration, it should be "Hotspot Browser" too).
Then it will enable to use wifi in browser.
Hope it works for you, buddy
P/S: In case, your device's running OS 6 or the above solution can't solve your problem, let me know

9300 curve memory

I had an offer I couldn't refuse from virgin for a 9300 curve. It was my intention to use it mainly for calls and texts. However I now want to use it for web browsing as well. I am finding that on some sites the memory is not large enough to open the files. I know I could get another version with a larger memory, but is there any way I can upgrade/increase the memory on my current phone? I would appreciate any replies in non technical language as I am not experienced in mobile phone technology
Thanks, hope to hear from someone soon
wanderingalbatross

If you want to delete apps, scroll to in on the menu and hit the BB menu button (you know, the one that looks like the Blackberry logo). Delete should be in there. You might need to reboot your phone after deleting some apps though, it'll warn you if you do.
That usually works if you select other stuff - like photos - that you want to delete too.

Serious problem with blackberry 9300 Curve handset and denial from BB to replace the same, under warranty.

Dear Blackberry Authorities,
It is really a horrible experience with the handset of blackberry for me. I have purchased blackberry Curve handset 9300 on 22nd April from a "Phone Store”, Shop No.78,79,community centre, New friends colony, New Delhi, The Invoice No. is 319,The details of the handset are as follows:
Handset: Blackberry Curve 9300 1256-India Qwerty-Pink
Name: Blackberry 9300: ETA-716/2010/WRLO
Model: RDA71UW
It has been more than just three months ,when i purchased this handset ,It worked fine for about only fifty days from the date of purchase and from the second month ,to my shock, serious problem started in the handset and some time it was getting hanged ,sometime some keys in the keypad did not work ,some time it was getting hanged the moment I receive incoming call., sometime sms sending problem, some time some other problem ..Every time I used to switch off the phone and start again, then it used to work but after some days again there were some other problem occurring in the handset.
The phone was not getting connected to PC from the starting, and i have tried so many times but i fail to get success.
Many a times when I used t send sms the entire alphabet typed on sms has gone separately as a single alphabet in a particular sms to the recipient, causing embarrassment for me in my organization. I would blame the black berry for this embarrassment as this has caused due to faulty phone they have sold me,
I am service class person and i get occupied with my work at office in the day hours and doesn’t have time to go to the service centre of blackberry every time the problem occurs, as there are only one service centre available in Delhi at Lajpat Nagar.The service centre is about 20 Kilometers away from the area my office is situated, I managed to keep the phone running by switching off and switching on after one or two minutes, every time the problem occurs but in the first week of last month ,when the problem started continuing after switching off and switching on also ,I was bound to go to service centre at noida since it is close to my place (about 14 Km) in comparison of Lajpat nagar at new delhi,the service engineer at blackberry service centre saw my phone and said there is some software problem which can be rectified by reinstalling the software, and there are some hardware problem also (some keys on the keypad is not et. all working) ,for which i have to surrender my phone to them and they will send it to the Blackberry Office (they did not give address) and it would take 15 days at least ,thus since I had no back up phone and my each and every contact no. was there in phone it was difficult for me to give them handset at that time ,so I requested them to rectify the software problem by re installing the same.
I asked the service manager to get the backup of all the data and contact no saved into the phone, but they refused to do so and they asked me to go to some other shop nearby to get the data backup, I went to that shop and they asked 250 Rupees for data backup of my phone. I was bound to say yes to them for the amount the charge for backup .I gave them my handset and after 20-30 minutes they came back to me by saying, we cannot store your data backup as it is not connecting to PC. It was a highly disappointing reply for me.
Then i again went to your service centre and written down some important contact no.(the number which was stored on phone book) on piece of paper and taken out my SD card ,and gave them handset for re installing the same.
They gave me my handset after one and half hour and said" now it would work fine except hardware problem.".I came back and to my utter shock again after two three days handset was into its old condition ,then also I tried to manage with handset and when i could spare sometime I went to your service centre again on 24th July at Noida,
they took the phone and said it would take 12-15 days to return the handset after rectifying the problem,when i requested them to change the handset with a new handset which is at least in good working condition , they clarified that if the hardware problem is not manageable or repairable ,i would get new handset had no option except to give them handset for rectifying the problem.
Now,It is the time for a biggest shock from blackberry people-Today on 3rd August ,i have received a call from noida blackberry service centre to inform me that my handset cannot get repaired under standard warranty conditions of blackberry as there are some moisture into the phone and there is no warranty if there is a moisture inside the phone.
Thus now i wish to inform all the concerned ,Blackberry/Research in Motion ,managers/authorities ,that i have explained above ,all the things ,happened to me in last three months of my purchase of handset, in detail ,so i would again request to Blackberry/Research in Motion ,managers/authorities, to rectify the problem of my handset or change the entire handset so that I can use the same peacefully and should not roam around the service center of blackberry.
Giving this lame excuse that "there is a moisture inside the handset and thus it can’t get repaired or changed under warranty " is a clear case of cheating and harassing the customer, I have bought the handset to use it for my communication purpose not to roam around the blackberry service center nor to put water or moisture inside the handset and play with the handset and fight with all of you.
If there were some moisture inside the handset then that should have been seen by the noida service centre people also during my First visit itself by them and they would have refused taking the handset for repair. They did not refuse but accepted handset and reinstalled software also, If there was some moisture that would have been seen by them that time only.
In my second visit also the took my phone and seen the inside condition also of handset in front of me ,they did not see any moisture, that time also ,and now after 10 odd days ,there are some moisture inside the phone??????.
I have no idea how blackberry keeps its handset ,which has come to them for repairing ,but if there is any trace of moisture into my handset ,that would have come into the handset ,during these 10 days only when phone was with blackberry authorized service engineers for repair purpose. What I know is that My Blackberry handset is under warranty and it is not working properly thus it should be replaced by Blackberry.
On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
If this is the way blackberry is treating its customer, i would say it is harassing its customer, and does not want to rectify the problem .in this case, I would have no option left except to go to the consumer court in Indian judiciary system. And moreover i would inform my and other friends, organizational employee also not to use services/or buy blackberry handset if this is the way BB is treating its customer.
I would request all the concerned persons/managers/authorities of Blackberry/Research in Motion, take action into my case urgently and rectify the core problem into my handset instead of giving lame excuses, and change the faulty handset of mine with a new properly working handset under warranty condition.
Best Regards
Asim
Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

dubem747 wrote:
It looks like your phone has a some virus, use your computer to scan and remove it.
not possible for it to have a virus and a PC would not know how to scan the OS as its protected
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GPS for Blackberry 9300 Curve

Hello,
Could somebody give me details on-- (1) Does 9300 curve support GPS?, if yes advise how to install?
Additionally, locate postion does not refresh as described in BB website.

mkskumar20 wrote:
Hello,
Could somebody give me details on-- (1) Does 9300 curve support GPS?, if yes advise how to install?
Additionally, locate postion does not refresh as described in BB website.
Hi mkskumar20,
Try this steps below.
JSanders wrote:
The 9300 model does have built-in GPS.
On all model BlackBerrys, first make certain that you in an area of good signal coverage AND outside with a clear view of the sky in an open area of no tall buildings.
For GSM network devices, do this:
Click Options > Advanced > GPS > Menu > Refresh GPS.
Give it up to 10 minutes to refresh, and try 2-3 times in a row.
For the 9800 model:
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Location Settings.
3. Press the Menu key > Refresh GPS.
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Blackberry 9300 device memory

I am unable to use internet on my device because my device memory is full and pages get closed autometically while I did not download anything in device. I want to know how can I make my device memory free.

dear advisor i recently purchased a bbm curve 9360 in qatar as a sealed pack. and opened in india using with a vodafone sim card . my problem is i am not able to downlaod any application form bb apps world from my laptop. error shows that we are unable to connect to world clinet. content protection is enabled in your smart phone kindly disable and please try again . for that error your excellent people suggest me go to knowledge base center you can find solution 99.999%. i wnet there and follow what they are given steps in knowledge base center but it is not worked on my black berry. from yester day on words when i connect to laptop and trying to download one application form bb apps world it is showing that "Your BlackBerry smartphone is connected to your computer. Do not disconnect". on laptop about hours to hours. what does it mean . if you people are not show any proper solution for my question please kindly stop the manufacturing of smart phone . you people are selling the phone for high prices and not bothering about custmer problems.

Blackberry 9300 curve

Hello my blackberry now suddenly off and I already take battery and put again but it doesn't work. need help immediately thanks

Hi there,
The first step is to try charging it for a few hours. Does that work? If not, see if you can try a different battery. In some cases, a bad battery can prevent the BlackBerry from booting up, and batteries can become damaged if exposed to extreme heat or cold.
Also, when you plug your BlackBerry in, do you see a red LED light turn on?
Keep us posted and hopefully we can get you back up and running.
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Blackberry 9300 - how to get activated by enterprise server addition

Hi All,
I have got my new blackberry 9300 smartphone from UK and using in India.. I tried registering with Enterprise server addition and could not make it..
and also my phone is saved with UK settings ..
Please help me out.....
Thanks..
Sunil

You missed my first question -- are you on corporate BES? If not, then you should not be using the Enterprise selection at all.
If you are on Personal email (e.g., Yahoo, Gmail, POP, etc.) and you are not seeing "Personal" in the email setup wizard (e.g., if you only see "Enterprise"), then your account from your carrier is inadequate to enable that option and you must contact them for assistance in adding full BIS (BlackBerry Internet Service) to your account (at whatever they will charge, btw). See this FAQ for general guidance:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Once you have the proper account, you should see Personal email added to the email setup wizard.
But...
sunildevisetti wrote:
And now, I have got my blackberry 9300 curver 3G from United Kingdom and unlocked it and was using in India. some of my mobile setting were UK settings. I want to reset my phone. I am not know how to do it.
I've still no idea what you mean by "UK settings"...please be specific and detailed...I cannot see your BB and, without details, am left to guess...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry 9300 g3 curve and Eduroam

I have recently bought a Blackberry 9300 3g curve but I am not able to connect to Eduroam at my work (University of Twente) and I am frustrated. I tried several things but simply it did not connect. However, I can connect to the WiFi network of the university if I login as a guest. But it is valid for one day only. I am sure that some one must have found a way to connect to Eduroam in the Netherlands and will be very grateful if you can help me in setting up my blackberry.

clarereardon wrote:
Hi,
My sons phone was working fine and then his screen is now black, the keys still light up and when you call the phone it rings as normal and you can answer it, and it beeps when you get a bbm message, but you can not view anything on the screen - any idea's on what could be the matter>
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

No 9300 curve on blackberry web site

when I try to view the latest version of the 9300 firmware I no longer can view the 9300 curve. It does not show on there web site "http://us.blackberry.com/smartphones.html?LID=us:bb:devices:smartphones&LPOS=us:bb:devices#!family=C...
Does anyone know why? Can anyone confirm the latest version of firmware for Wind mobile and include a sha256 checksum?

Hello maceblack2
Welcome to http://supportforums.blackberry.com
OS Oficial curve 9300
Software For BlackBerry® Curve™ 9300 smartphone
BlackBerry Handheld Software v6.0.0.3170 (Multilanguage)
Package Version: 6.0.0.3170
Consisting of:
Applications: 6.0.0.756
Software Platform: 6.6.0.252
File name: 9300M_PBr6.0.0_rel3170_PL6.6.0.252_A6.0.0.756_Vodafone_Spain.exe
File size: 156.75MB
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.
Download Software
Method update via Loader.
Regards.
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My 9300 Curve (v5) keeps shutting down!

My 9300 Curve (v5) shuts down every time I send an email with a picture attached, anyone have a suggestion? It actually did it one other random time while I was writing a long email, but every time when sending a picture it definitely shuts off. I assumed it was a memory issue, but cannot seem to figure out how to fix it or find an answer anywhere.
Thanks

Hi rowinchrist,
Welcome to the BlackBerry Support Community.
To rule out any possible software issue that may be causing your BlackBerry® Curve™ 8530 smartphone to shut down, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

9300 curve acting crazy

I am having a problem with typing messages on my 9300 curve in any application. Example: trying to type message in bbm and cursor bounces all over screen, and when you are finally able to type a letter, sometimes wierd accent marks appear above the letter. also when trying to use gsp, the page flips on you. Any advice? these problems happen sometimes, then other times it works perfectly fine. Thanks

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 9300 White Screen Solution?

Device info
Carrier: Three UK
Blackberry 9300 OS Version 6.0 Bundle 2534 (v6.0.0.570,Platform 6.6.0.212)
Apps and free space
Free Memory on Device: 64134824 Bytes
Did a battery pull fix your issue? Temporarily
Apps installed and their version if possible. (Go to Settings, then Options, then applications):
WhatsApp, BlackBerry Messenger, Twitter, Screen Muncher
My Question is if anyone can help me with the White Screen issue I am having, I took my phone into a shop to get it repaired the water indication on the screen had changed to pink and they said that they will clean the device and get rid of any water damage, before I had it cleaned it would go white screen very often but now it has been cleaned it I can use the phone it only seems to do it when I attempt to make a call, I have to perform a battery pull to get rid of the solid white screen, then when I restart the phone it lets me make a call. The staff in the shop I took it to said the screen seems to be working perfectly fine and that if the clean does not fix it then I will have to have the screen replaced which I dont see will help if it is working fine.
So I would really appreciate any help with this problem
Thanks

Hi Noncommercial,
Welcome to the BlackBerry Support Community.
To rule out any possible software issue that may be causing the white screen to occur on your BlackBerry® Curve™ 9300 smartphone, please try to back up your data and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

I cannot access the Advaced Email set up screen from my 9300 Curve

Can I talk to someone in Blackberry who can solve my email problem? Blackberry premium email team have been unable to help me for the last 5 weeks despite many attempts. Blackberry forums and BIS do not address why I cannot access the Advanced Setting screen to set POP/IMAP details for my primary email address from my phone. I have 3 other email address's working fine. I have had a 9300 Curve for the past year and this problem only occurred when updating the Blackberry software to 6.0 Bundle 2647 (V6.0.0.00 - Platform 6.6.0.223) 5 weeks ago.I am desperate for help....Jeff Dakin -

Hi and Welcome to the Community!
So as to avoid wasting your time with redundant advice, please post EVERYTHING you have already attempted, with exactness and clarity, especially since you've already been escalated to the folks who certainly should have been able to solve it.
Thanks.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 9300 Curve Memory

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