Blackberry 9300 Does not sound when reciving an incoming mail even in loud profile

Hi,
I have been experiencing some problems with my blackberry 9300, when I receive an incoming email, the blackberry does not sound but the led works, other notifications like pins and sms and call ringing, does sound in the loud profile; I had made a lot of things in order to repair this problem, I have made a hard reset to the BB, I have tried to set again the sound squeme in the selected profile, I have changed the bb to others profiles and I have also take out the baterry for some minutes and I have not make possible the bb sound again when i receive a email.
I would like to know if you you help me at this respect.
Thanks so much for your time,
JMC

Hi,
I Could repair it by myself, looking in the setup icon in the menu tray, the icon for Email Accounts was not checked, although the phone was recieving the emails, so I erased the email accounts and set them again and the phone began to make the distintive sound when an incoming email is recieved, so the sound returned and the problem was fixed.

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