Blackberry 9300 Trackpad keeps freezing! :(

hey guys so i have a curve 9300 and the stupid trackpad keeps freezing :'( im getting pretty frusterated cuz i cant do anything at all with my phone and its starting to really piss me off. does ne1 else have the same problem?? 
and how do u fix it without having to send it in? please help
Solved!
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Hi there cherylakashortee,
Out of curiosity, have you tried a battery pull yet? While the phone is on, simply remove the battery, for good measure, wait a full minute, then reinsert the battery and wait for the device to reboot.
Does that help? If not, let us know what operating system you're running on your phone. You can get this info under Options > Device > About Device Versions, or by typing "myver" in a text box (e.g. email or BBM).
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

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    Apr 18 17:16:57 Olas-MacBook-Air kernel[0]: hibernate_page_list_setall start 0xffffff806b056000, 0xffffff806b099000
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    Apr 18 17:16:57 Olas-MacBook-Air kernel[0]: IOHibernatePollerOpen(), ml_get_interrupts_enabled 0
    Apr 18 17:16:57 Olas-MacBook-Air kernel[0]: IOHibernatePollerOpen(0)
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    Apr 18 17:16:57 Olas-MacBook-Air kernel[0]: Wake reason: EC.LidOpen (User)
    Apr 18 17:16:57 Olas-MacBook-Air kernel[0]: Previous Sleep Cause: 5
    Apr 18 17:16:57 Olas-MacBook-Air kernel[0]: Previous Shutdown Cause: -60
    Apr 18 17:16:57 Olas-MacBook-Air kernel[0]: com_apple_driver_AppleUSBCardReaderUMC:: Stop::Controller Reset
    Apr 18 17:16:57 Olas-MacBook-Air kernel[0]: TBT W (2): 0x0100 [x]
    Apr 18 17:16:59 Olas-MacBook-Air kernel[0]: USBMSC Identifier (non-unique): 000000000310 0x5ac 0x8404 0x310
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    Apr 18 17:16:59 Olas-MacBook-Air kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
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    Apr 18 17:58:39 Olas-MacBook-Air kernel[0]: en0: 802.11d country code set to 'X0'.
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    Apr 18 20:45:50 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    Apr 18 20:45:50 localhost kernel[0]: calling mpo_policy_init for Sandbox
    Apr 18 20:45:50 localhost kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
    Apr 18 20:45:50 localhost kernel[0]: calling mpo_policy_init for Quarantine
    Apr 18 20:45:50 localhost kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
    Apr 18 20:45:50 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Apr 18 20:45:50 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Apr 18 20:45:50 localhost kernel[0]: MAC Framework successfully initialized
    Apr 18 20:45:50 localhost kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
    Apr 18 20:45:50 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
    Apr 18 20:45:50 localhost kernel[0]: ACPI: System State [S0 S3 S4 S5]
    Apr 18 20:45:50 localhost kernel[0]: PFM64 (36 cpu) 0xf10000000, 0xf0000000
    Apr 18 20:45:50 localhost kernel[0]: [ PCI configuration begin ]
    Apr 18 20:45:50 localhost kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 0035
    Apr 18 20:45:50 localhost kernel[0]: AppleIntelCPUPowerManagement: (built 16:32:09 Aug 23 2012) initialization complete
    Apr 18 20:45:50 localhost kernel[0]: console relocated to 0xf50000000
    Apr 18 20:45:50 localhost kernel[0]: PCI configuration changed (bridge=15 device=2 cardbus=0)
    Apr 18 20:45:50 localhost kernel[0]: [ PCI configuration end, bridges 10 devices 12 ]
    Apr 18 20:45:50 localhost kernel[0]: AppleThunderboltNHIType2::setupPowerSavings - GPE based runtime power management
    Apr 18 20:45:50 localhost kernel[0]: AppleThunderboltNHIType2::start - type 2 sleep enabled
    Apr 18 20:45:50 localhost kernel[0]: AppleThunderboltNHIType2::start - SXFP method found
    Apr 18 20:45:50 localhost kernel[0]: mbinit: done [64 MB total pool size, (42/21) split]
    Apr 18 20:45:50 localhost kernel[0]: Pthread support ABORTS when sync kernel primitives misused
    Apr 18 20:45:50 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
    Apr 18 20:45:50 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
    Apr 18 20:45:50 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
    Apr 18 20:45:50 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
    Apr 18 20:45:50 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
    Apr 18 20:45:50 localhost kernel[0]: BTCOEXIST off
    Apr 18 20:45:50 localhost kernel[0]: wl0: Broadcom BCM4353 802.11 Wireless Controller
    Apr 18 20:45:50 localhost kernel[0]: 5.106.198.19
    Apr 18 20:45:50 localhost kernel[0]: USBMSC Identifier (non-unique): 000000000310 0x5ac 0x8404 0x310
    Apr 18 20:45:50 localhost kernel[0]: IOThunderboltSwitch(0x0)::listenerCallbackStatic - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
    Apr 18 20:45:50 localhost kernel[0]: IOThunderboltSwitch(0x0)::listenerCallbackStatic - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0
    Apr 18 20:45:50 localhost kernel[0]: rooting via boot-uuid from /chosen: 6565DCBB-E99D-3A90-970D-E91B7335C936
    Apr 18 20:45:50 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Apr 18 20:45:50 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/APPLE SSD TS128E Media/IOGUIDPartitionScheme/Customer@2
    Apr 18 20:45:50 localhost kernel[0]: BSD root: disk0s2, major 14, minor 2
    Apr 18 20:45:50 localhost kernel[0]: jnl: unknown-dev: replay_journal: from: 6864896 to: 9240576 (joffset 0x11502000)
    Apr 18 20:45:50 localhost kernel[0]: jnl: unknown-dev: journal replay done.
    Apr 18 20:45:50 localhost kernel[0]: Kernel is LP64
    Apr 18 20:45:50 localhost kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    Apr 18 20:45:50 localhost kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
    Apr 18 20:45:50 localhost kernel[0]: hfs: Removed 12 orphaned / unlinked files and 339 directories
    Apr 18 20:45:51 localhost kernel[0]: AirPort_Brcm4331: Ethernet address 70:56:81:a8:26:c5
    Apr 18 20:45:51 localhost kernel[0]: IO80211Controller::dataLinkLayerAttachComplete():  adding AppleEFINVRAM notification
    Apr 18 20:45:51 localhost kernel[0]: IO80211Interface::efiNVRAMPublished(): 
    Apr 18 20:45:52 localhost kernel[0]: in func createVirtualInterface ifRole = 1
    Apr 18 20:45:52 localhost kernel[0]: Created virtif 0xffffff800ba65200 p2p0
    Apr 18 20:45:52 localhost kernel[0]: AirPort: Link Down on en0. Reason 1 (Unspecified).
    Apr 18 20:45:53 Olas-MacBook-Air kernel[0]: Previous Shutdown Cause: 3
    Apr 18 20:45:53 Olas-MacBook-Air kernel[0]: DSMOS has arrived
    Apr 18 20:45:53 Olas-MacBook-Air kernel[0]: macx_swapon SUCCESS
    Apr 18 20:45:54 Olas-MacBook-Air kernel[0]: en0: 802.11d country code set to 'CA'.
    Apr 18 20:45:54 Olas-MacBook-Air kernel[0]: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    Apr 18 20:45:55 Olas-MacBook-Air kernel[0]: MacAuthEvent en0   Auth result for: d8:6c:e9:13:04:8b  MAC AUTH succeeded
    Apr 18 20:45:55 Olas-MacBook-Air kernel[0]: wlEvent: en0 en0 Link UP virtIf = 0
    Apr 18 20:45:55 Olas-MacBook-Air kernel[0]: AirPort: Link Up on en0
    Apr 18 20:45:55 Olas-MacBook-Air kernel[0]: en0: BSSID changed to d8:6c:e9:13:04:8b
    Apr 18 20:45:56 Olas-MacBook-Air kernel[0]: wlEvent: en0 en0 Link DOWN virtIf = 0
    Apr 18 20:45:56 Olas-MacBook-Air kernel[0]: AirPort: Link Down on en0. Reason 8 (Disassociated because station leaving).
    Apr 18 20:46:11 Olas-MacBook-Air kernel[0]: MacAuthEvent en0   Auth result for: d8:6c:e9:13:04:8b  MAC AUTH succeeded
    Apr 18 20:46:11 Olas-MacBook-Air kernel[0]: wlEvent: en0 en0 Link UP virtIf = 0
    Apr 18 20:46:11 Olas-MacBook-Air kernel[0]: AirPort: Link Up on en0
    Apr 18 20:46:11 Olas-MacBook-Air kernel[0]: en0: BSSID changed to d8:6c:e9:13:04:8b
    Apr 18 20:46:12 Olas-MacBook-Air kernel[0]: AirPort: RSN handshake complete on en0
    Apr 18 20:46:21 Olas-MacBook-Air kernel[0]: IOSurface: buffer allocation size is zero
    Apr 18 20:48:22: --- last message repeated 1 time ---
    Apr 18 20:48:22 Olas-MacBook-Air kernel[0]: IOSurface: buffer allocation size is zero
    Apr 18 20:49:17 Olas-MacBook-Air kernel[0]: IOSurface: buffer allocation size is zero
    Apr 18 20:50:11 Olas-MacBook-Air kernel[0]: HFS: Very Low Disk: freeblks: 0, dangerlimit: 409
    Apr 18 20:54:05 Olas-MacBook-Air kernel[0]: IOSurface: buffer allocation size is zero
    Apr 18 20:57:05 Olas-MacBook-Air kernel[0]: IOSurface: buffer allocation size is zero
    Apr 18 20:57:35: --- last message repeated 2 times ---
    System logs bottom to top- in terms of recent data
    Apr 18 17:17:03 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on TomatoN because it is protected and not on the exception list
    Apr 18 17:17:03 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - Unknown
    Apr 18 17:17:03 Olas-MacBook-Air configd[14]: network configuration changed.
    Apr 18 17:20:54 Olas-MacBook-Air mdworker32[14098]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    Apr 18 17:25:30 Olas-MacBook-Air powerd[18]: PMScheduleWakeEventChooseBest: m=0.00 s=0.00 a=0.00
    Apr 18 17:58:39 Olas-MacBook-Air hidd[54]: MultitouchHID: device bootloaded
    Apr 18 17:58:40 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - PreProbe
    Apr 18 17:58:40 Olas-MacBook-Air configd[14]: network configuration changed.
    Apr 18 17:58:42 Olas-MacBook-Air airportd[14104]: _doAutoJoin: Already associated to “TomatoN”. Bailing on auto-join.
    Apr 18 17:58:43 Olas-MacBook-Air configd[14]: network configuration changed.
    Apr 18 17:58:43 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - Probe
    Apr 18 17:58:43 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on TomatoN because it is protected and not on the exception list
    Apr 18 17:58:43 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - Unknown
    Apr 18 17:58:43 Olas-MacBook-Air configd[14]: network configuration changed.
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:13 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed
    Apr 18 17:59:14 Olas-MacBook-Air Dock[129]: kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed
    Apr 18 19:24:07 Olas-MacBook-Air powerd[18]: PMScheduleWakeEventChooseBest: m=0.00 s=0.00 a=0.00
    Apr 18 20:14:46 Olas-MacBook-Air hidd[54]: MultitouchHID: device bootloaded
    Apr 18 20:14:46 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - PreProbe
    Apr 18 20:14:46 Olas-MacBook-Air configd[14]: network configuration changed.
    Apr 18 20:14:49 Olas-MacBook-Air airportd[14147]: _doAutoJoin: Already associated to “TomatoN”. Bailing on auto-join.
    Apr 18 20:14:50: --- last message repeated 1 time ---
    Apr 18 20:14:50 Olas-MacBook-Air ntpd[33]: bind(25) AF_INET6 fe80::7256:81ff:fea8:26c5%4#123 flags 0x11 failed: Can't assign requested address
    Apr 18 20:14:50 Olas-MacBook-Air ntpd[33]: unable to create socket on en0 (221) for fe80::7256:81ff:fea8:26c5#123
    Apr 18 20:14:50 Olas-MacBook-Air configd[14]: network configuration changed.
    Apr 18 20:14:50 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - Probe
    Apr 18 20:14:50 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on TomatoN because it is protected and not on the exception list
    Apr 18 20:14:50 Olas-MacBook-Air UserEventAgent[11]: CaptiveNetworkSupport:CaptivePublishState:1211 en0 - Unknown
    Apr 18 20:14:50 Olas-MacBook-Air configd[14]: network configuration changed.
    Apr 18 20:19:03 Olas-MacBook-Air SoftwareUpdateCheck[14164]: SoftwareUpdateCheck: checking for updates
    Apr 18 20:19:06 Olas-MacBook-Air fseventsd[19]: Logging disabled completely for device:1: /Volumes/Recovery HD
    Apr 18 20:19:06 Olas-MacBook-Air SoftwareUpdateCheck[14164]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.QuickTimePlayerX"></bundle>
    Apr 18 20:19:18 Olas-MacBook-Air SoftwareUpdateCheck[14164]: SoftwareUpdateCheck: Arranging to launch app
    Apr 18 20:24:18 Olas-MacBook-Air SoftwareUpdateCheck[14180]: SoftwareUpdateCheck (Launch): launching app
    Apr 18 20:24:19 Olas-MacBook-Air installd[14197]: Starting
    Apr 18 20:24:19 Olas-MacBook-Air installd[14197]: uid=0, euid=0
    Apr 18 20:24:21 Olas-MacBook-Air fseventsd[19]: Logging disabled completely for device:1: /Volumes/Recovery HD
    Apr 18 20:24:21 Olas-MacBook-Air Software Update[14193]: PackageKit: Missing bundle path, skipping: <bundle id="com.apple.QuickTimePlayerX"></bundle>
    Apr 18 20:24:49 Olas-MacBook-Air installd[14197]: Exiting.
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:252, reset:247, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:244, reset:244, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:295, reset:295, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:327, reset:322, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:450, reset:450, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:353, reset:353, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:371, reset:371, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:398, reset:395, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:327, reset:327, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:252, reset:249, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:310, reset:310, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:481, reset:478, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:313, reset:313, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:266, reset:262, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:251, reset:251, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:339, reset:335, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:430, reset:430, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:389, reset:383, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:402, reset:402, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:240, reset:240, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:388, reset:388, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:243, reset:239, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:69, reset:69, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:262, reset:257, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:244, reset:244, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:350, reset:350, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:263, reset:258, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:456, reset:456, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:295, reset:295, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:368, reset:368, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:243, reset:237, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:84, reset:84, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:195, reset:158, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:431, reset:431, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:466, reset:466, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:300, reset:300, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:252, reset:249, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:342, reset:342, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:242, reset:236, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:252, reset:252, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:256, reset:256, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:467, reset:467, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:266, reset:262, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:280, reset:280, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:374, reset:371, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:144, reset:144, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:171, reset:95, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:75, reset:44, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:268, reset:150, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:17, reset:17, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:246, reset:115, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:286, reset:130, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:80, reset:68, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:463, reset:414, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:252, reset:248, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:278, reset:278, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:297, reset:297, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:266, reset:266, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:326, reset:323, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:284, reset:284, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:326, reset:322, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:290, reset:290, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:410, reset:404, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:298, reset:298, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:362, reset:362, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:355, reset:355, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:328, reset:324, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:252, reset:237, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:22, reset:22, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:215, reset:167, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:362, reset:362, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:350, reset:350, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:370, reset:364, warning:0
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    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:257, reset:257, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: RingBufferPool wr:0, rd:350, reset:347, warning:0
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: pp_hw_name: RenderingEngine, id: 3ea, m_pp_nowait: 1
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    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
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    Apr 18 20:38:42 Olas-MacBook-Air [0x0-0xba1ba1].com.apple.Safari[14085]: AVF info: checkDecoderUsage, vaCodecString: <Gen7>
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    Apr 18 20:38:42 Olas-MacBook-Air [0x

    Have you already tried the following steps to reload your device software ?
    1. Verify that the Desktop Manager and BlackBerry Device Software are installed on the computer.
    2. Remove the battery from the BlackBerry. Do not re-insert.
    3. Connect the BlackBerry to the computer.
    4. On the BlackBerry Desktop Manager main screen, click Application Loader.
    5. Click Start.
    6. Click Options to select applications to be installed.
    7. Click Next.
    8. Click Next.
    9. Click Finish.
    10. When the application load starts, re-insert the battery into the BlackBerry.

  • BlackBerry 9300 freezes all the time with a clock/timer in the middle of the screen

    Device info
    Your carrier: Vodacom
    Model info and OS version: 
    BlackBerry® 9300
    smartphone (3G, Wi-Fi)
    6.0 Bundle 2475 (v6.0.0.546, Platform 6.6.0.207)
    3G Bands 1,4,8
    Cryptographic Kernel v3.8.6.5
    Branding Version: 1.0.88.372y
    Micro Edition Configuration: CLDC-1.1
    Micro Edition Profile: MIDP-2.1
    Micro Edition JTWI Version: 1.0
    Micro Edition Media Version: 1.1
    Micro Edition PIM Version: 1.0
    Micro Edition File Version: 1.0
    Micro Edition Bluetooth Version: 1.1
    Micro Edition Location Version: 1.0.1
    Micro Edition Security and Trust Services (APDU) Version: 1.0
    WLAN Version: 4.3.0.80
    Apps and free space
    Application memory free 44.2 MB
    SD Card 2 GB, 1.4 free
    Removed battery for an hour and put it back, still freezes.
    Removed the SD Card, still freezes.
    Other than the required, the optional are: I always close an app after using it
    TTY Support
    App World
    BB Identity
    BB Maps
    BB Protect
    Documents to go
    Facebook
    Free Chess
    Google Talk
    Opera Mini
    Password Keeper
    Whatsapp
    Word Mole
    The BB is brand new, only 2 weeks old, last week I played the first song and it froze a little every 30 minutes. Now it freezes all the time.
    When I bought it the battery lasted 12 hours, now it is down to 3 hours. I removed settings that use up battery power ie. no vibration, low volume, no email notification, I go online quick and close the browser.
    1. Why does it freeze?
    2. Is 3-4 hours battery life normal? When I got to bed, I charge it fully. I wake up 4 hours later and the battery power is gone (without usage).
    BlackBerry® 9300
    smartphone (3G, Wi-Fi)
    6.0 Bundle 2475 (v6.0.0.546, Platform 6.6.0.207)
    3G Bands 1,4,8
    Cryptographic Kernel v3.8.6.5
    Branding Version: 1.0.88.372y
    Micro Edition Configuration: CLDC-1.1
    Micro Edition Profile: MIDP-2.1
    Micro Edition JTWI Version: 1.0
    Micro Edition Media Version: 1.1
    Micro Edition PIM Version: 1.0
    Micro Edition File Version: 1.0
    Micro Edition Bluetooth Version: 1.1
    Micro Edition Location Version: 1.0.1
    Micro Edition Security and Trust Services (APDU) Version: 1.0
    WLAN Version: 4.3.0.80

    Please help!! My 9300 started freezing a while ago and its just getting worse! Every few seconds it will freeze for a minute or so. I can't clear my events log because when i press alt lg lg it only goes to a search menu. How do I fix this??

  • Why Does My Curve 9300 Keep Freezing

    Why does my BB Curve 9300 keep freezing? 
    Solved!
    Go to Solution.

    The reason it's freezing all the time is you are out of application memory.
    I recommend installing BlackBerry Desktop Software and making a full backup of the device. Then do a Security Wipe. You can do the wipe by going to Options and type security wipe in the search bar. Don't include the media card but include 3rd party apps. You can install those again later via BBWorld.
    When it's done, you can restore only the databases you really need like email, calendar, contacts, etc.
    When you're all done make sure that media is saved to the media card. I recommend getting a much bigger card so you have room for pictures and videos. You don't want that data saved on the device memory.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • 9300 keeps freezing

    My BB 9300 keeps freezing.  The only way to un-freeze it is to remove the battery.  I have to do this 8-10 times a day. The phone is basically unusable.  This is actually a replacement phone as my first 9300 did the same thing and now the new phone which is about 2 months old is doing the same thing.
    I only have Twitter and FB as apps on it., nothing else.
    Any suggestions, other than removing the battery because this does not fix the problem long term.
    Please help.

    Actually, I think a device WIPE would be your next step, followed by an OS reload if that does not help. But, first, be sure you have a good local backup
    If you are not on BBM7, then backup your BBM contacts to Device or Media Card Memory
    KB20554 How to back up and restore the BlackBerry Messenger contact list
    Using Mass Storage Mode, copy the entire contents of your Device and Media Card Memory to your computer
    KB11879 What is mass storage mode
    Using the Desktop Software, conduct a full backup to your computer
    KB12487 How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows
    Also be sure you have a good manual inventory of all of your apps, especially those obtained from other than AppWorld...make sure you know the apps, the URL's from which you obtained them, and any license or activation keys you may need.
    Also be sure that you know your BB ID credentials -- both the UserID as well as the exact Password...you will need to re-input those to the BB after, and you must have them exact.
    Now, conduct the on-device WIPE:
    KB14058 How to delete all data and applications from the BlackBerry smartphone using the Security Wipe option
    If the problem is cured, then you can do everything above, but in the reverse order, and using "restore" options rather than "backup" options.
    If the problem is not cured, then an OS reload would indeed be in order...here is the process I recommend...
    At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
    http://us.blackberry.com/support/downloads/download_sites.jsp
    From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
    Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
    C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
    You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
    You may also want to try this procedure to perhaps narrow down the precise causal item:
    Load your OS "bare bones"...if anything is optional, do not install it.
    If the behavior presents immediately, then try a different OS with step 1
    If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
    Add one thing -- no matter how tempting, just one.
    If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
    Repeat steps 4 and 5 until all things are loaded or the behavior presents
    When the behavior presents, you know the culprit...the last thing you loaded.
    If the behavior does not re-present, then you know that either step 1 or 2 cured it.
    If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
    If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BlackBerry Messenger keeps freezing

    I have the curve 8900, and my BBM keeps freezing. I've tried deleting and re-installing the application, I've tried "wipe handheld".  Everytime it freezes I have to restart the phone, then it works for a few minutes then it freezes again. Nothing I've tried seems to work.
    Any suggestions please!!!!!!!!!!

    maybe try loading a  new OS, fixed issues with one of my users
    http://www.blackberryforums.com/general-8900-serie​s-discussion-javelin/219290-latest-os-8900-5-0-0-7​...
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Curve 8520 keeps freezing and going to white screen

    I recently had my curve replaced after the trackpad stopped working. Now my new curve keeps freezing when I'm on the internet, the screen will get white lines across it which gradually get bigger until the whole screen is white. A reboot doesn't work unless the phone is plugged into the charger and the problem never happens when the phone is on charge.
    I've tried changing the browser settings so JavaScript isn't enabled, I've also reinstalled the software and finally decided to wipe my blackberry and restored it to the file i had saved from my old curve and I'm still getting the same problem.
    I'm not sure whether it's linked to the battery as it also happens when making a call if the battery is low and when I reboot my curve after it's gone to a white screen the battery has usually dropped a few bars (usually from full to 2 bars)
    If anyone has any ideas it would be greatly appreciated!

    Could someone please help me. I have a blackberry 8520 and I recently accidentally put ONLY the keypad in the water but luckily I read that you have to keep it in the sun for 24 hours and it worked, next my charger port broke of then I got it fixed but right after I got it fixed every time I fully charge my phone or it have 2 or more bars in like 10 or 7mins it freezes and their are these lines then it goes into a white screen. I took the battery and put the batter back in the phone worked fine but then the battery went from full to battery drained shutting down?!? What do I do??

  • Faulty In-Warranty Blackberry 9300 - What do we do?

    Hi, I am new to the forum so forgiv me if there is an obvious answer to this.
    We have a faulty Blackberry 9300 that we purchased in early December 2010.
    There is bad distortion, keeps call failing and freezing.
    The supplier that we purchased it from will not take it back as is beyond their 30-day purchase period and we are now stuck with what we can do.
    Can anyone please let us know what we can do or where we can send it as should still be under manufacturer warranty?
    Thanks.

    Hi
    Sorry to hear of your difficulty.
    The Blackberry is designed to be reset by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2.
    See if that resolves the problem.
    If not, then more information will be needed before making suggestions. Please provide as much as you are able of the the following
    Blackberry Model.
    Carrier Name.
    Do you have a Data Plan?
    Operating System Version go to Menu > Options > About - it looks like v5.0.0.681
    Memory for Device and SD Card Options > Memory
    Any error statement or code.
    The Exact nature of problem - the more info the better.
    When this started and whether it started just after an update or new App download and which App/s theme/s download.
    Blackberry Best Advice - Back-up weekly
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