Blackberry 9300 White Screen Solution?
Device info
Carrier: Three UK
Blackberry 9300 OS Version 6.0 Bundle 2534 (v6.0.0.570,Platform 6.6.0.212)
Apps and free space
Free Memory on Device: 64134824 Bytes
Did a battery pull fix your issue? Temporarily
Apps installed and their version if possible. (Go to Settings, then Options, then applications):
WhatsApp, BlackBerry Messenger, Twitter, Screen Muncher
My Question is if anyone can help me with the White Screen issue I am having, I took my phone into a shop to get it repaired the water indication on the screen had changed to pink and they said that they will clean the device and get rid of any water damage, before I had it cleaned it would go white screen very often but now it has been cleaned it I can use the phone it only seems to do it when I attempt to make a call, I have to perform a battery pull to get rid of the solid white screen, then when I restart the phone it lets me make a call. The staff in the shop I took it to said the screen seems to be working perfectly fine and that if the clean does not fix it then I will have to have the screen replaced which I dont see will help if it is working fine.
So I would really appreciate any help with this problem
Thanks
Hi Noncommercial,
Welcome to the BlackBerry Support Community.
To rule out any possible software issue that may be causing the white screen to occur on your BlackBerry® Curve™ 9300 smartphone, please try to back up your data and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
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My phone is at a constant white screen whenever it tries to power on, whether it be plugging it in, plugging into a computer, or just turning on the power. I tried doing what it says to in this thread ( http://supportforums.blackberry.com/t5/BlackBerry-Curve/Curve-8520-stuck-on-a-quot-white-screen-of-d... ) but it doesn't work, because my laptop recognizes my phone as a blackberry. What can I do? D:
Hey recon_zach,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
To resolve this issue you will need to reload the BlackBerry® device software by force detection. Follow all the steps in this KB article: www.blackberry.com/btsc/KB10144
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Curve 9300 White screen problem, PLEASE HELP!
Hi guys, so basically, I've been having this problem for a little while now of which my phone freezes at a random stage, white screens with the red LED light ON and reboots itself. I have tried several things from this forum so far.
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YOUR FEEDBACK WOULD BE GREATLY APPRECIATED, THANK YOU!Hi and Welcome to the Community!
While the rice trick is good, only waiting 8 hours ("for the night") is dangerous...typically, waiting 5 days in the rice before applying any power is needed, and even then there are no guarantees. Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.
From what you describe, I would deduce that the 24 hours in the rice was not long enough, and corrosion continued internally, exacerbated by the application of power, eventually resulting in complete failure.
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Blackberry 8320-white screen--HELP
Daughter dropped her phone from a distance of less than a foot to the ground. Her screen is now all white. Can receive a call but cannot do anything else due to screen being all white and not visible to anything. Can anyone tell me what the problem is and how to fix it. I have tried taking battery out, sim card out, charging it, repeating the above steps. It seems odd that the TMOBILE employees have no idea what it is and that I cannot find a place that will fix it. I beg you experts to solve my problem. This small drop should not have caused me all this!!!
Thanks for your helpHi and welcome to the forums!
Sorry to hear about the screen. If you have insurance with the carrier, I'd have it replaced.
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Please remember to resolve your thread.
Put the check mark in the green box that contained your answer! Thanks
Repair Video
http://www.youtube.com/watch?v=iiIl19G74C0&feature=related
Repair shop
http://horizonwirelessonline.com/cat/
Message Edited by Bifocals on 12-01-2008 06:08 AM
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anyone know my blackberry screen is white and a soloution to fix it please??
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The Blackberry is designed to be reset by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2.
See if that resolves the problem. If not then more information will be needed before making suggestions. Please provide as much as you are able of the the following
Blackberry Model.
Carrier Name.
Do you have a Data Plan?
Operating System Version go to Menu > Options > About - it looks like v5.0.0.681
Memory for Device and SD Card Options > Memory
Any error statement or code.
The Exact nature of problem - the more info the better.
When this started and whether it started just after an update or new App download and which App/s theme/s download.
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Hi and welcome to the forums mcming!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
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IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post. -
my curve 8530 has the white screen, and i followed the steps that were posted on my last thread (http://supportforums.blackberry.com/t5/BlackBerry-Curve/blackberry-8530-white-screen/m-p/1624675#M15...) but it stops when it says "connect to JVM" and it says "application loader was unable to connect to your device. please reconnect your device, enter password, if required, and click Retry." and i did that, but it doesnt work. please help.
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Go to Solution.Hello recon_zach,
Sorry to hear about your issue.
Unfortunately if your BlackBerry® smartphone is still not being detected after following the steps in that post then it would appear to be a hardware issue. You will want to contact your wireless service provider or point of sale for options.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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White screen when connected to pc
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http://supportforums.blackberry.com/t5/BlackBerry-Curve/White-Screen-with-message-Connecting-to-Desk...
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My blackberry curve 9300 turns off goes to a white screen then back on
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Hi lesprince
If you update the software and the problem persists, the more likely your Blackberry screen is defective.
In this case I recommend you dirigas a specialized technical services and comment on what happens to your BB.
Regards
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Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I -
My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak - but no such problem. pls advise.
Hello subodh_jai,
Welcome to the forums.
Try following the steps in this article to resolve your issue. http://bbry.lv/cKy9A0
-SR
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Blackberry white screen of death solution
Hi all
I have a problem with the screen of death, all I had to do is to change a battery and now my phone its working fine.
Solution for problem is to get another battery.
Let me know if it worked for you!!!!
Regards
Norman MagotaHi and welcome to the forums nmagota!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Did you have an error message accompanying your "white screen of death?"
Happy to have you here!
IrwinII
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