BlackBerry 9320 Curve

Similar problem encountered with the other BlackBerry 9320 Users. My handset automatically shuts off even if my battery is full. Seems that this is a common problem with BlackBerry users. Is this a handset/battery factory defect or OS incompatibility. How can I resolve this concern?

Hi jrcalara,
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
or
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...
Thanks
-CptS
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Similar Messages

Blackberry 9320 curve got a loading icon in the middle of the screen, wont let me do anything, only receive incoming calls

try to download music mp3 tag through blackberry world but did not install properly, and now got a loading sign in the middle of my screen, after numerous occassion of swithing it off, removing the battery, and restore factory settings via blackberry desktop, still the same, can't access anything, very annoying as nothing happens - please help

When Error 104 is displayed on a BlackBerry smartphone, the following steps will prevent the error message from reoccurring:
Backup the BlackBerry smartphone using the BlackBerry Desktop Software KB12487
Perform a security wipe on the BlackBerry smartphone KB14058
Restore only important databases to the device by following KB10339
Cheers and good luck.
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Blackberry ID not being recognised by my 9320 Curve

My Blackberry ID will not work on my smatphone (Blackberry 9320 Curve). It says that I need to enter the ID associated to this smartphone but I am. I'm entering all the correct information but it sill says the same hing. How do I get it to workagain?

For whatever reason it thinks you're using a different BBID than what was used on the device to begin with.
Do you still have access to the device? Can you look in in Options >BlackBerry ID and see what it shows in there for a BBID on the device?
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Blackberry 9320 won't dowload music. Help?!

My 3 week old blackberry 9320 curve won't dowload music! It downloads until quarter-way & then says "error". This is extremely frustrating as I had a previous 9320 that had exactly the same problem & was sent in for repairs but I was then given a brand new phone 3 weeks later? Could someone please assist??

I suggest you try downloading music via wifi and see if it completes. If you are in South Africa note that MTN had restricted their BIS to no downloading. This could be the reason why you are not able to get it working, what error mssage are you getting?

My story about the Blackberry 9320

My story about the Blackberry 9320....
I have asked question's about buying a Blackberry for my Mom/Me for personal use from a few people and all very knowable in the IT world, and from one i know who uses a Blackberry as well manage there enterprise. All said it's too much phone to buy for you Mom.....
But as it would have it Mom really needed a new phone and when i saw the 9320 on sale i ask her to have a look at the phone and let me know what you think of it. She did... and just loved phone...the feel..the size..key board..even the white colour.
So the following day i went and bought the white 9320 for her, and really thought i had a challenge on my hands to teach a 76 year old to use the phone. Boy was i and every one i talked wrong about the 9320 being too much phone for her to use.
First off she was very happy to get this Blackberry, and secondly the setup was as easy as easy can get. We logged in to Virgin Account setting applied the new information and with in 5 minis it was updated and live.
Then came the part to show her how to text and use the phone, and in less then an 30 minutes she had the basics and was texting and calling with easy. I wanted to show her more about the use of what it can do and was told, no i want to figure it out myself so i can learn and remember. But Mom's it's a lot of phone and if you get frustrated you may not be too happy. And the answer i got was that's ok i can figure thing's out on my own, and that way i can learn.
With in a few days my 76 year old Mom figured out own her how to do just about anything wanted to do with the 9320, contact's, calendar, texting, bed side clock, tasks, making appointment's attaching photo's to texting, using the documents to go and more all on her.
I was so impressed by how easy and comfortable she felt with the phone i went and bought one for myself.
We both have had a phone before Christmas and tho it was a learning Curve (lol no pun in tended) in the being we both feel very comfortable use it.
This is a great little phone and thought i would sharing this story from these two very happy user's.
Rainsie and Mom

Hello Rainsie
So nice to hear that you mom is enjoying here new BlackBerry® Curve 9320, And thanks for sharing your story , Give my regards to your Mom.
Thanks again
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BlackBerry 9320 Fm Radio Active Problem

Hello
1 week ago I bought the Blackberry 9320. However, since the first week I could not active Fm Radio icon. I did all of the version update. I put off the battery. But the result is negative. I know my English is bad, thank you.
Help please ...

Hello,
Yes do you plug in your earphones when you try to active FM Radio?
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi

9320 Curve not being recognized by Windows Vista - Vista Drivers available?

Hi
I have recently acquired a Blackberry 9320 but when I connect it to my Vista PC, the PC recognises there is new hardware but is unable to locate any drivers for it. As a result, the Blackberry Desktop Media Application can't connect to it. The PC & Application are perfectly happy with my older Blackberry 8530 device.
This appears to be a Vista/Driver problem as connecting the 9320 to a Windows 7 box works. A driver is located and the Desktop Media runs perfectly well with the 9320.
The question is, is there a driver for Vista that will enable the 9320 to be 'seen' by Windows?
OK, OK, I know Vista is getting on a bit but I'm used to it.
Regards
Jon

Hello jt2954,
Please use the link below to download the latest version of the BlackBerry Desktop Software v7.1
http://ca.blackberry.com/software/desktop/desktop-pc/system-requirements.html
This will ensure the software is up to date on your computer.
Thank you
-ab
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Opening pdf file in Blackberry 8520 curve

I am unable to open pdf file in my blackberry 8520 curve. Can anyone help me in this regards. The mobile does't have any pdf reader pre installed. Do we need to install software, if so please send me the link to download or the software itself.
Thanks
Pushkar
[email protected]

PDF files can be easily viewed as an attachment to an email.
If you are wanting to view a PDF file downloaded to your Media Card, you will need a third party application, such as PDFtoGO, BeamReader or Repligo. Google will find any of those three for you.
Good luck.
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Application error with blackberry 8520 curve

hello,
i own a blackberry 8520 curve and i keep having the same problem with logging in into yahoo messenger.
while i can log in from a PC or another phone, logging in from this phone seems impossible, regardless the account i try logging in with. after it displays the ''connecting to" message it pops this: "'internal error. please try again''.
i tried reintroducing the internet connection settings; i reinstalled the application, i've put another SIM card into this phone and i've removed all the entries from my yahoo account's apps and website connections list - and it keeps popping the error message
i hope receiving an answer, 'cause it's been 4 days without getting to use the app.
Madalina Negrescu

Hello mady_rx8
Welcome to the Community
You may try this and hope it resolves the issue.
Login to Yahoo! mail via a computer browser.
Navigate to Account Information.
Select the Manage Apps and Website Connections.
Remove any access for BlackBerry® or RIM® related connections.
Launch Yahoo! Messenger for BlackBerry smartphones.
Sign in with valid Yahoo! credentials.
Goodluck
Ron
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Blackberry 8520 curve hangs, suddenly white screen comes and the only solution is to re-insert battery with power source on?

My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak - but no such problem. pls advise.

Hello subodh_jai,
Welcome to the forums.
Try following the steps in this article to resolve your issue. http://bbry.lv/cKy9A0
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Hindi Language in Blackberry 8520 Curve

Hi there,
I am unable to see hindi posts/fonts on blackberry 8520 curve.
Please assist me how to get this done.
Regards

Its a mere perception that Blackberry 8520 Version 5.xx doesn't support Hindi or Indic fonts.
Visit the following url from your Blackberry handset having operating system version 5.0 and above, including old Blackberry device 8520
http://dl.dropboxusercontent.com/u/23613317/A_HindiFont/hindifont4bb.jad
dl.dropboxusercontent.com/u/23613317/A_HindiFont/hindifont4bb.jad
Download hindifont4bb.jad file
You can download the Indic font for Blackberry and install it. You will be able read and write Hindi characters on your handset.
Please confirm if it works.
Thanks & Regards,
Shivshankar

Can't open Hotmail anymore on my Blackberry 9320

My Hotmail won't work on my Blackberry 9320 anymore. These are the messages i get when i try to log on=
Refusing connection. This server has been previously noted as supporting HTTP strict transport security. Due to SSL certificate warnings/errors a connection will not be made.Server certificate error details untrusted certificate. Unable to determine the certificates origin. This has been disallowed by your administrator.Mail.live.com untrusted certificate chain. Stale chain status. Revocation status unknown. Trust status not trusted. Expiration date Sat 14th May 2016.Certificate type x509 Public key type RSA 2048.
I contacted T-mobile who says its nothing to do with them and i contacted Hotmail and they said there's a possibility that a problem in my mobile browser is causing this issue. In that case, it would be best to get in touch with the manufacturer of your device for faster resolution since they are experts in the field of inquiry and they have the appropriate resources to resolve this issue.I tried using another Blackberry with a different sim card and i still get the error messages when i try to use Hotmail, Hotmail does work on my computer though, which is what's confusing me.

I'm in the same situation as Holly3.
I've never had my a data plan or my email actively pushed through Blackberry mail, but have accessed my Live email account successfully through the browser for almost a year.
Then about three weeks ago this started failing with an "Untrusted Cert Chain" message, specifying mail.live.com.
The same message is displayed when I try to gain access to any HTTPS web site, so I don't think the issue is restricted to emails, but more to do with the way SSL certificates are being examined/processed now.
Has there been a change of heart at Blackberry, and this loophole into secure sites shut down for the sake of £2.50 a month?

Got my Blackberry 8320 Curve wet..... keyboard and answer key not working

I have a Blackberry 8320 Curve (gold) have not had it to long, but I bought from a friend of a friend...... well my phone recently got soaken wet and now some of the keys on the querty keyboard dont work, by side buttons, like for the camera and voice commands and the answer key dont work... i dont know what to do or where to go from here, i dont want to have to buy another phone because it is to expensive, i love my phone, does anyone know what I can do to repair it? Do u think it is repairable?

cortiz05 wrote:
I have a Blackberry 8320 Curve (gold) have not had it to long, but I bought from a friend of a friend...... well my phone recently got soaken wet and now some of the keys on the querty keyboard dont work, by side buttons, like for the camera and voice commands and the answer key dont work... i dont know what to do or where to go from here, i dont want to have to buy another phone because it is to expensive, i love my phone, does anyone know what I can do to repair it? Do u think it is repairable?
Hi...
Pull the battery now and place the phone in a bag of rice to dry it out...
Here is another link on wet blackberries...
If the phone is already dried out, you can send the phone out and have it repaired at the component level.
There are several services that can do this. One is the bbrepairshop in Houston.
H.
Message Edited by hmeister on 10-01-2008 11:02 PM
Message Edited by hmeister on 10-01-2008 11:04 PM
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Blackberry 9320 cursor

I just bought my blackberry 9320 and the cursor is moving all over the screen without me moving it. It makes me unable to text because everytime I type a letter in the cursor scrolls all the way up the conversation. I can't click on any of the apps or icons as the cursor keeps moving! It is not due to track pad sensitivity or anything, so i don't know how to fix it!

Hi eabrown,
As you told battery pull restart and adjusting Trackpad also did not solve your problem, and since your device is new as you told so it will be better if you get it checked by your service provider or service dealer to rule out any hardware issue.
Good Luck
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry 9320 battery heats up!

I recently got a blackberry 9320 about a month ago and my battery tends to heat up after a couple of minutes of using it, I don't know what the problem could be...My brother had the same problem with his BB 8520 but only after a year, it later stopped working. 2 weeks after getting my phone I used his 8520 charger because it was much longer then iy charger, then my battery started heating up I don't know if it is charger but I stopped using it and it still heats up PLEASE HELP!!

I think this is normal, but can you take it to the store so a tech can take a look at it?
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BlackBerry 9320 Curve

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