BlackBerry 9360 Curve - 'Unable to turn Wi-Fi on'

Well I received a brand new phone today. Got home, sorted everything out. Went to look for my home wireless network and it came up with 'unable to turn wi-fi on' and it says 'the wi-fi radio is off' what does it mean and how can I fix it?
Would really appreciate it if anyone could help me. Thanks!

Did you tick the wifi box in mange connection area?
Here is a how to guide explaining.
http://docs.blackberry.com/en/smartphone_users/deliverables/33280/Turn_on_or_turn_off_a_network_conn...

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Can't watch youtube videos on my blackberry 9360 curve

Hi everyone
I could watch videos on youtube, but about 2 days i can't. I can get to the page but it doesn't open the video (no hand on the preview but the arrow). I can open a video from Google when i open it from a link. I had a problem with the message "uncaught exception: Java.lang.Error" but it is solved now, with a complete delete. Also how can i get back the youtube icon? It wasn't an app i think. Can anyone help me?
Thanks
Solved!
Go to Solution.

After doing some quick Googling, I found this: scroll down to the 2nd post with the download links:
http://forums.crackberry.com/blackberry-curve-83xx-f52/youtube-icon-launcher-88074/
(Sorry if this breaks any forum rules)

My blackberry 9360 curve is nomore working ??

About 2 weeks ago, I got my blackberry wet into my bag, so when i realised it, i immediately decided to dry it up.. I basically dried my phone just by taking the battery and the rest of device and putting it under the sun. A couple of hours later, i put battery back into the device, the red light appeared for a short while then disappeared. I got all sure that my battery must have been low, so i decided to charge it. But the phone wouldn't work. Therefore, i've been leaving my phone under the sun for days, and always making it charge but it still won't work. So please, what must i do to make the phone work back again? Buy a new battery or an another stuff ?Thanks alot!

Hi and Welcome to the Community!
REMOVE YOUR BB BATTERY NOW!!!
Run, don't walk, to this FAQ:
http://http://www.ehow.com/how_7307294_dry-out-blackberry-rice.html
Do everything it says, including waiting the maximum recommended time (perhaps longer...perhaps 5 days). Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry 9360 unable to turn on wifi

i have been tryign to turn on my wifi on my blackberry and it keeps saying unable to turn on wifi i have down graded softward and stiil the sape reinstalled software still same also wiped phoen still same taken battery out loads of times still the same the phoen is only 2 weeks old help please

Hello simon1982 and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you're experiencing an issue with your Wi-Fi® on your BlackBerry® Curve™ 9360 smartphone.
To clarify, when you go to place a check in Wi-Fi, you get the error Unable to turn on Wi-Fi? Is that the full error or is there more to it?
Does your device happen to be active on a BlackBerry® Enterprise Server? Or was it active on a BES at one point?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Curve 9360 unable to turn on wifi

Whenever i try turning on my wifi, the little box just goes gray for a while, and then goes back to normal. So whenever i go under manage connections and i try turning it on it says "unable to turn on wifif". If you click troubleshoot and click on wifi diagnostics, under blackberry infrastructure the connecting box has an red x in it. If i view it it says "connecting: error". It seems to have started after i updated something and the restarted my phone. I dont know if that has anything to do with it but anyways if anyone could help me i would greatly appreciate it !

OK...then we cannot target the specific cause and must instead do the most drastic things.
First step, get a good full backup of your BB:
1) If you are on less than BBM7, backup your BBM Contacts to Device or Media Card Memory
KB20554 How to back up and restore the BlackBerry Messenger contact list
2) Via Mass Storage Mode, copy the entire contents of your Device and Media Card Memory to your computer
KB11879 What is mass storage mode
3) Take a full backup of your BB to your computer via the Desktop Software
KB12487 How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows
Make sure you have a good separate inventory of all of your add-on apps...most especially those you obtain from other than AppWorld. If you only obtain apps from AppWorld, then you should be OK as it will help you reinstall them later, including those you purchased. But, for non-AppWorld, you need to check those vendors out as to what you have to do in order to reacquire and reactivate your apps from them.
Further, make sure you 100% know your current BB ID credentials (both the UserID and the Password)...you will need them.
Now, perform a Device WIPE:
KB14058 How to delete all data and applications from the BlackBerry smartphone using the Security Wipe option
KB16307 Actions performed by the BlackBerry smartphone during the removal of stored user and application data
After it reboots, it will likely make you do a few things, including re-associate to a BB ID...be sure to use the EXACT same BB ID credentials that you originally associated to that BB. As soon as you are done with all of the things it makes you do, immediately proceed to trying the WiFi. Before bothering with anything else, we need to know if this worked or not.
If it did not work, then stop now and let me know...
If it did work, then proceed with this:
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Now proceed to restore from the backup you took:
KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
Now check the contents of your Device and Media Card Memory areas...if they are not fully populated as you recall, use what you copied to your computer to put back anything to the BB.
Now restore your BBM Contacts, as per the KB way above.
Now reinstall your apps from AppWorld as well as other locations that you may have obtained apps from (that inventory you took up top).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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My Blackberry Curve 8520 screen turns ALL WHITE!! :'(

Hello everyone. I need help here.
I found out that my Curve 8520 screen turns all white. When I pulled the battery out, and put it back, things went ok; screen shows uploading but NEVER FINISH and it turns ALL WHITE again. I dd this a few times but still not working.
What is wrong to my blackberry? HELP!

Hello grasyapagsinta
Welcome to BlackBerry Support Community Forums
If you think your Battery it OK then try Updating or reloading your device software to rule out any software issue.Have a look at on how to perform a clean reload of device software :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
Additional Information :KB30280 : BlackBerry smartphone displays a blank white or black screen.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

My Blackberry curve 8520 wont turn on or charge

My blackberry curve 8520 doesnt turn on and when i try to charge it , there is just the red LED light and the screen shows up some picture which shows a red cross on top of a battery. I also tried to connect this to my computer but it doesnt respong and also try with another blackberry original battery it showing same . but when i put my battery to another blackberry phone that phone is turning on properly . please help asap.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My BlackBerry Curve 8520 Wont Turn on With No LED

My Blackberry Curve 8520 Wont turn on and there is no LED flashing, i have tried pretty much everything and nothing seems to be working, tried a new battery, tried using the USB and the mains charger, tried leaving to charge for 8 hours, is there anyhing i can do to fix it myself as i dont have themoney to replace the phone or pay for a repair
PLEASE HELP ME
Thank You
Nathan

Hey hakmilton,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest contacting your network service provider to look at possible repair and exchange options. Since you tried a new battery and the LED won't come on, we can not even try reloading the device software.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

When i'm trying to Download an app from app world with my BB-9360 curve , its showing an error like this--"there is an issue with the current sesion.please login to continue.(error id:30702).Does any body knows.............please help me....!!!

pp...!

Hello khamad,
The following article should help regarding the "Error ID: 30702" message you are receiving when attempting to log into your BlackBerry® ID account on your BlackBerry® Curve 9360 smartphone:
"Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7 - http://www.blackberry.com/btsc/KB28212
We hope this helps.
Thank you.
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Wifi issue in blackberry 9300 curve

Respected sir,
i am vinod and i have blackberry 9300 curve.. whenever i turn on wifi able to connect to the wireless network but am not able to use internet. its giving the error message ie
'' unable to coonect to the internet, please try again later. if the problem persists please contact your service provider'' and i am sure that wifi is nothing to do with service provider. please help to resolve this issue.. and i hope for positve response from you.

You're running OS 5 on your BB 9300, right?
So go into your Browser -> Browser Option -> General Setting -> Default Browser Configuration -> You choose: "Hotspot Browser"
(If necessary, you should check at Browser Option -> Browser Configuration, it should be "Hotspot Browser" too).
Then it will enable to use wifi in browser.
Hope it works for you, buddy
P/S: In case, your device's running OS 6 or the above solution can't solve your problem, let me know

BB 9360 Curve don´t connect the mass storage to my usb car audio system.

Hello:
I´ve got a BB 9360 curve. There is no problem when i connect to my PC, It questions if i want connect mass storage, charge, etc...
But when i connect it to my USB car audio system, it connects automatically to charge without any message or option to connect to mass storage, and i can not access to my music stored in the memory card.
Waiting your answers, so many thanks to all.

Hello xaxu and welcome to the BlackBerry® Support Community Forums.
Thanks for your question on Mass Storage mode.
Currently, Mass Storage mode is supported when the BlackBerry® smartphone is connected to a Windows® or Mac® based computer system.
Hope this answers your question.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Opening pdf file in Blackberry 8520 curve

I am unable to open pdf file in my blackberry 8520 curve. Can anyone help me in this regards. The mobile does't have any pdf reader pre installed. Do we need to install software, if so please send me the link to download or the software itself.
Thanks
Pushkar
[email protected]

PDF files can be easily viewed as an attachment to an email.
If you are wanting to view a PDF file downloaded to your Media Card, you will need a third party application, such as PDFtoGO, BeamReader or Repligo. Google will find any of those three for you.
Good luck.
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Hindi Language in Blackberry 8520 Curve

Hi there,
I am unable to see hindi posts/fonts on blackberry 8520 curve.
Please assist me how to get this done.
Regards

Its a mere perception that Blackberry 8520 Version 5.xx doesn't support Hindi or Indic fonts.
Visit the following url from your Blackberry handset having operating system version 5.0 and above, including old Blackberry device 8520
http://dl.dropboxusercontent.com/u/23613317/A_HindiFont/hindifont4bb.jad
dl.dropboxusercontent.com/u/23613317/A_HindiFont/hindifont4bb.jad
Download hindifont4bb.jad file
You can download the Indic font for Blackberry and install it. You will be able read and write Hindi characters on your handset.
Please confirm if it works.
Thanks & Regards,
Shivshankar

9360 curve, Bluetooth and Wi-Fi not working

I kindly need assistance with my 9360 curve, for starters , every time i enable the Bluetooth the phone freezes, and the phone switches of and reboots up. Secondly everytime i enable the Wi-Fi in the drop down menu , the wheel is constantly spinning, or when i go to the Wi-Fi options it says Wi-Fi-Radio is off. I have restarted the phone, restored factory settings and it still does not work, can you please help me with this?
Thank you.

Hi meshenchetty,
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
or
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry 8900 curve problem...please help!!!!!

My blackberry 8900 curve says "unable to play content" when I try to play a song or video. Please tell me what to do..I really need help urgently!!

You can also get it from BlackBerry AppWorld http://appworld.blackberry.com/webstore/
Along with many other apps.

BlackBerry 9360 Curve - 'Unable to turn Wi-Fi on'

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