Blackberry 9800 Torch not starting up or entering Safe mode

Hi all,
I am owner of a Blackberry 9800 Torch for about a year and now it does not startup. I turned the phone off last night and this morning it does not start up. I didn't make any changes to the phone so very strange.
The behaviour is that when I take the battery out and it turns on, the load screen start but the little white line only starts a little(2mm line) and then it restarts and does the same thing and loop over and over again in this till battery runs out.
I have tired to enter Safe mode by holding in the Escape bottom when the load screen starts or when the red light turn off but it does not enter Safe mode.
Please can anybody advise how I can fix this?
Thanks in advance,
Stefan

Are you able to restart your device in safe mode as shown in KB17877?
I assume, since it's caught in a reboot cycle, when you connect to the Desktop Software it doesn't take a stable connection to reinstall your software?
If that is case, remove your battery and keep it out when you connect to the Desktop Software. You will get a pop up that the device can't connect and there should be Retry, Update and Cancel buttons. Select Update and you will then be able to reinstall the current device software version.
When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
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== Issue
==
I have another kind of problem with Firefox
== Description
==
A couple of days ago after seemingly working fine the day before Firefox suddenly decided to stop working. I seem to recall updating both my Adobe Flash and my Java on that day, and I'm also not 100% sure that I didn't change my Overclock settings too (but I think I did that and Firefox was still working)
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== This happened
==
Every time Firefox opened
== 5~ Days ago? Unsure
==
== Troubleshooting information
==
C/P from Safe Mode Windows
Application Basics
Name
Firefox
Version
3.6.4
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.4
extensions.lastAppVersion
3.6.4
network.cookie.prefsMigrated
true
privacy.sanitize.migrateFx3Prefs
true
== Firefox version
==
3.6.3/3.6.4
== Operating system
==
Windows 7x64
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4
== Plugins installed
==
N/A

Firefox will only open in safe mode and other issues in Firefox 3.6.8
Rig / Set-up:
Win 7 (U.S.) / Ultimate 32bit
• P.O.S. Internet Explorer not installed…
• Firefox Default Browser
This Event:
1. Firefox will immediately close after opening 2 blank (Untitled) tabs and /or 2 (Untitled) windows.
2. Firefox will not open a 2nd time.
3. Firefox will only open in Safe-mode (.exe))
4. Firefox excruciating slow Start-Up
5. Firefox web –surfing unbearably slow
6. Firefox unpleasant web page hanging behavior
7. Firefox awful flash content behavior / Obnoxious Adobe Flash Player has always been and will always be crap.
The Cause:
Session Manager = Corruption …!!!
o This issue was created by faulty and inconsistent and flawed M$ Win 7 legacy software support for Hardware.
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The Source:
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If Corruption events occur again:
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Note:
“Do not use the hardware or keyboard shortcut-key for Web Browsing… Or else: // This Event (See Above): …Will Continue..!!!..”
And it is “not” a Firefox 3.6.8 issue.
So, look elsewhere.
Look @ the main culprits:
a. Substandard legacy device handling: Micro$oft Windows Operating System in combination / with.
b. Customization Software for your keyboard or other hardware that generates web functions and web sessions. / Hardware driver may not be the problem.
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Flash Switcher Win / 1.0.2_
DownThemAll! / 1.1.10__
Personal Menu / 4.3.2__
Tab Mix Plus / 0.3.8.4__
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MR Tech Toolkit / 6.0.4__
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Blackberry 9800 Torch not starting up or entering Safe mode

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