Blackberry 9800 touch smart phone

Question

I have recently purchased a new Blackberry 9800 touch smart phone and I am unable to connect to the internet, it tells me I need an Enterprise password, how do I get this, because it seam like I can't send emails or seach the internet until I activate my phone. where would I fine this activation password?
it say's when I try to email,  activate your enterprise account,enter details provided by your system administrator.
So, what dose this mean? I haven't got a clue. Help!!!

Answer 1

That message will appear for one of two reasons. One, the phone has an IT policy on it or two, you don't have a proper BIS (BlackBerry Internet Service) data plan with Vodafone.
If you don't have a BIS plan with Vodafone, you'll have to give them a ring to activate such a plan if you wish to fully appreciate your BlackBerry. If you do have BIS with them, then you'll need to do a security wipe of the phone to remove the IT policy. This can be done by going to your homescreen and following Options>Security>Security Wipe or Options>Device>Security>Security Wipe, depending on which OS your phone is running.
I hope that helps you.  
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