Blackberry App world not upgrading

Each time I try to upgrade, as it about to finish I see error pop up on my screen.
Can somebody help me please.

Hi and Welcome to the Community!!
Please try this sequence:
1) Remove AppWorld from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Blackberry App World not working after update to 3.1.0.58

    I have a Bold 9650. I am running BB version 6.0 Bundle 2333, Yesterday (12/25/2011) App World told me I had an update to App World. It was for version 3.1.0.58. I was at 3.1.0.56 at the time. I accepted the upgrade. After the restart, App World no longer shows up as a running application. I have restarted the Bold twice, and I can not even find the app in the "All" screen. It is listed in the Options->Device->Application Management but says it has never been used. I'm new to this beast and am stuck. Any idea how I can go back to 3.1.0.56 - which worked for me? After this, I am going to be a bit more careful before allowing updates.
    Thanks in advance for any help you may offer.

    When I enter www.blackberry.com/appworld/download in the blackberry browser, it redirects me to http://mobileapps.blackberry.com/devicesoftware/index.do which tells me to "View Blackberry App World Availability" which in turn gives me a list of countries. But no download link or any other link - just a flat list.  And, of course, it does include the USA....
    So, I brought up the URL in IE after hooking up the Blackerry to my laptop, which has the plugin installed. I got the page with 2 options. "Enter an email address and it will send to my mailbox a link to the download." So I entered my email address and it sent me a link. The link that it sent me took me right back to the "View Blackberry App World Availability" page. Nothing.
    The other option said to plug in the Blackberry, which was already plugged into the USB and communicating. Supposedly this will install via the USB port. But it returned the following. 
    "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your BlackBerry® smartphone.
    Which again gets me nowhere.
    This is crazy. Can't wait to get rid of this useless "SmartPhone". What a joke. But thanks for the help... 

  • Blackberry app world not working. Please help me.

    Okay, basically I'm having this major problem. I have a blackberry torch 9800. I've just had my phone replaced as I dropped it into a puddle.. So i'm happy I got a replacement phone, the only problem I'm having is downloading one app in particular. It's 'Barclays PingIt' i had it on my app world before I dropped my last one into a puddle, but now its almost as if blackberry app world doesn't want to let me download it again? It's fine with every other app just this one. It won't even open to let me download it. It is shown under my uninstalled list in my app world but it just won't let me open it to reinstall or download that one app.
    Any suggestions on what to do as this is really getting on my **bleep**.
    Much appreciated.

    The place where you can find the reinstall or delete button is blank? Please check you application management if it is already there, if not, please email the app vendor support for them to to send you an OTA downlink link of its no longer available in App World.
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • Blackberry app world wont upgrade

    Hello, Kindly assist as i have been trying to upgrade my blackberry app world for days now. when i click on the icon , it takes me to the the homepage but when i click on upgrade today icon, i get sorry, your session has expired. please close all your browser windows. Apart from the page i am on, no other page is open.. I even tried going through by having the link sent to me via mail(if that could help) but i still got the same message. i will be grateful if i could get a quick response/solution to this problem. Thank you Oh by the way, my device is a storm 9530

    Hi taiwokeshinro
    Welcome to BlackBerry Support Community Forums
    Can you try it again in this manner :
    On your device > Go to Options > Application > locate and delete any existing version of BlackBerry world from there.
    KB10040  :How to view or remove installed application on a blackberry smartphone
    Once you have deleted from there , reboot your device by removing the same while your device is Powered On , wait for a min. then reinsert it back.
    Finally after reboot use your BlackBerry browser and browse to www.blackberry.com/appworld/download and download the most recent availble .
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Blackberry App World not showing up on my 8100

    no matter how many times i download it or delete and re-install it ......it shows up in my App list but doesn't show up on the home screen can somebody help me plz

    Hi x_cakemaker_x
    Welcome to BlackBerry Support Forums
    If you device OS is prior to 6.0.0.706 then try Updating your device software or Download BlackBerry World version 4.0.0.55 which is the best workaround now available for BlackBerry  World also uninstall app world from Options > Device > Application Management > Locate and delete BlackBerry  World , then perform another Battery pull restart.
    Finally from your BlackBerry Browser browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 to download version 4.0.0.55 . In addition check this Knowledge Base for further help :
    KB29422  BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Blackberry app world not displayind functions on my playbool

    When BlackBerry App World is opened on my BlackBerry PlayBook only a purple background is displayed and no functionality is available. My Blackbook OS version is 1.0.8.6067, App world 3.1 and my bb device is torch 9800.
    How will i access app world on my playbook. Please help

    On mine it was a Blackberry ID issue.
    When I updated the playbook I noticed on the Blackberry ID website that my email was not confirmed. It was not confirmed because the incorrect email domain was used when I set up the account a few years ago. I had entered ".com" when it should have been ".net".
    So I updated my email address with the proper domain and confirmed it. Then I updated my Playbook and 9800 Blackberry ID's. From that point forward nothing worked right, didn't realize at the time since the update to 2.0 was fresh.
    Just changed the email address domain back to ".com" updated device ID's and every thing works again? But since that email address does not exist, there is no way to confirm it.

  • Blackberry Apps World Not Available In My Country Why?

    i just wanna ask if i have Blackberry device and it's legally getting sold in my country Pakistan Then Why i am not allowed to use apps from Blackberry Apps World?

    Hey Endlesst247,
    Thanks for the question.
    Are you trying to connect to BlackBerry World using WiFi or your Mobile Network connection? When you successfully connected previously, were you using WiFi or the Mobile Network? Also, in which country was this device purchased in? 
    I look forward to your reply.
    Thanks
    -TheSen
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)!

  • TO BLACKBERRY-YOU HAVE A PROBLEM WITH BLACKBERRY APP WORLD NOT ACCEPTING CREDIT CARDS

    HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES.   THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD.  I AM CURRENTLY RUNNING 10.3.2.556.  UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD.  THEN ALL OF A SUDDEN IT JUST STOPPED.  SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER.  NOW I CANNOT USE MY CREDIT CARD AT ALL.   I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE.  I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM.  http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES.  I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE.   WHAT IS THIS.  WHY IS IT HAPPENING??????  CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST.    SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS.   I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US.  SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE.  HELP US PLEASE.  THANK YOU.  

    Hello andreabn90
    If you can't remember your security questions go to  Express Lane.
    select iTunes from the list, then iTunes store.        On the next screen select account Management.          There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
    You should get an eMail reply over the next 24 hours.

  • Blackberry app world not available in my country when my country is listed

    Goodday guys.can anyone help me.I have been using my bb app world,my subscription ended and I renewed it.after the renewal,I tried opening my bb appworld but each time I get this error message: "BlackBerry world is currently not available in your country.check blackberry.com/appworld for updates.".
    My problem is that I have been using it before now and my country is supported too.why the message then?how can I fix this problem pls?thanks.note that I use blackberry 9850(torch 3) and my country is Nigeria.

    Hey Endlesst247,
    Thanks for the question.
    Are you trying to connect to BlackBerry World using WiFi or your Mobile Network connection? When you successfully connected previously, were you using WiFi or the Mobile Network? Also, in which country was this device purchased in? 
    I look forward to your reply.
    Thanks
    -TheSen
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)!

  • Blackberry App world not downloadin​g

    Hi there
    I used to use my app world a lot, and recently it asked me to update to the new version.
    when i try to download the new version or re-download app world, it throws out a message saying:
    Sorry your session has expired.
    please close all of your browser windows and then return to the welcome page to start again.
    i don't have any windows open, my browser works perfectly i can check and send emails, google stuff even download music.
    what could be the problem?

    Hi BevieT
    Welcome to BlackBerry Support Forums
    On your device please try those steps to update BlackBerry World :
     On your Homescreen Go to Options > Device > Application Management > Locate  Blackberry World from that list > Highlight it > Press the Menu key > Select Delete .
    KB10040  :How to view or remove installed application on a blackberry smartphone
    Once you have deleted Perform a battery pull restart by removing the battery while your device is Powered On wait for a min. then reinsert it back .
    Finally after reboot  use your BlackBerry browser and browse to www.blackberry.com/appworld/download and download the most recent version available .
    Try it and let us know.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Not having Torrent client apps in blackberry App World

    BlackBerry App World Not having any torrent client apps so when we expect torrent apps been listed in blackberry App World 

    9RAY wrote:
    They don't allow to publish torrent application. Use another appstore.
    Playbook only support App World. app store is for ithings and not compatable.
    You can side load an andriod app of a torrent client though.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Facebook and Blackberry APP World problems

    I recently updated BBM and after that Facebook and Blackberry APPs not working. Have upgraded the system software, but still no luck.
    Have tried to go to www.blackberry.com/ to download the new version of Blackberry app world, not luck, getting error "A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider."
    when trying to access Blackberry app world, giving error "A Blackberry Identity update is needed. " and when I click yes, I am getting this "Blackberry Identity installation failed. Please try again later.(80003)
    Is there anybody that can help me, please!!!

    Hello !
    Try connecting to App world after connecting your device to WiFi.
    Or else,
    There is an alternative for your problem to resolve.
    What you do is connect your BlackBerry Smartphone with USB cable to Internet enabled desktop/laptop.
    Go to the link mentioned below:
    http://appworld.blackberry.com/webstore/
    On top right  of the page there is a option "Sign In".
    Login with your BlackBerry ID and password.
    From here you can download all as you do it for Appworld.
    Hope this resolves your Problem!
    If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
    Thanks.

  • App World not Workign since upgrade

    We upgrade Blackberry app world to my daughter’s Curve and registered, now she cannot download anything, it keeps taking her to her profile page. We went to the closest blackberry provider and we were told there is a problem with App World after it upgrades?? Is this true?

    I have the same issue. Details:
    Model: Torch 9800
    Providor: Telus
    Other: Connected to my company's BES
    Issue: When attempting to launch Blackberry App World, nothing happens when clicking on the application. The application does show that it is currently running, but when attempting to switch to it nothing happens.
    Troubleshooting:
    -Rebooted Blackberry twice
    -Pulled battery from Blackberry
    -Reinstalled Blackberry App World from the web site download
    -Refreshed the service books as suggested in the earlier post
    Unfortunately when using the desktop software, it's not listed as an application that you can remove or else I would try that as well. I've done a backup, but I really do not want to wipe my device unless absolutely necessary.

  • App world not useable after upgrade

    Hope someone can help me.since I have upgraded my app world iam no longer able to use it.it allows me in then brings up.A blackberry identity update is needed.would you like to install it now.you say "yes"then says contacting to blackberry I'd server.then brings up. blackberry identity installation failed.please try again later.(80003).then it kicks me out.

    I have the same issue. Details:
    Model: Torch 9800
    Providor: Telus
    Other: Connected to my company's BES
    Issue: When attempting to launch Blackberry App World, nothing happens when clicking on the application. The application does show that it is currently running, but when attempting to switch to it nothing happens.
    Troubleshooting:
    -Rebooted Blackberry twice
    -Pulled battery from Blackberry
    -Reinstalled Blackberry App World from the web site download
    -Refreshed the service books as suggested in the earlier post
    Unfortunately when using the desktop software, it's not listed as an application that you can remove or else I would try that as well. I've done a backup, but I really do not want to wipe my device unless absolutely necessary.

  • Frozen after reboot after upgrading Blackberry App World

    Hi my phone is the Blackberry Curve 8900 and i am on the o2 network.I recieved an upgrade message tonight from Blackberry App World for the newest version of the app.I downloaded and then let the phone reboot.Since then the load up screen gets about halfway then freezes.I have removed the battery and left for 10 mins but no luck.I left the phone to reboot for around an hour but no luck.I have also tried connecting it to the PC but it says the device is not recognised as it is rebooting?
    Any suggestions please

    That happened to me, what you have to do is take out the battery and hold down the back space button while it restarts. Then it is in safe mode now you need to delete the upgrade.
    I hope this works  

Maybe you are looking for

  • How do I restore iWeb from saved,from my hard drive, from the web itself?

    I have my iweb work files, a "saved" version  that I can recver the iweb version, an iinternallly store FTP like folder and the actual site itself online I am unclear how they all work together?   for backup and restore. For example I wnto create lin

  • RFC_ERROR_SYSTEM_FAILURE: Error in ASSIGN: Memory protection error.

    HI, I need an urgent help in this error. I am getting this error, while i am trying to access the R3 from portal. i.e While saving the employee info. ESS -> PERSONAL INFO -> PROJECT EXP-> SAVE (dump) error msg in portal Error while saving: com.sap.mw

  • How can i get a java executable (*.class) run on a web browser?

    I have created a simple appilcation in java and i would like to view it through a web browser. In order to do so, do i need to use an application server or just a web server? Can you come up with another solution to solve my problem(view the java app

  • Plugin check errors

    just installed firefox 32.0 on windows 7 and windows xp and got a new plugin check bug - comes up with "Adobe Acrobat NPAPI Plug-inAdobe Acrobat NPAPI Plug-in" as vulnerable but when you hit the red button the page just navigates to itself have also

  • JSF setting bean fields without overring values.

    Imagine I have two <h:inputText> components: One is a SSN (Social Security Number) inputText and the other one is a Name component. I have put a onValueChangeListener on my SSN inputText for when its value changes. When it changes, I call a Business