Blackberry App World source of host of problems

It seems counter intuitive to me that Blackberry App World is so buggy and performance challenged. This morning it locked up my 9630 when I clicked on it. In the past it has cycled endlessly in terms of loading. I've removed it and downloaded a new version in the past to overcome these issues. Itr still doesn't work.

I assume you are asking for help in getting it working?
Please provide some detail.
What is the "new version" you've loaded?
What is your Operating System loaded to your device? Look at Options > About, third line down beginning with a "v.4.x.xxx", What is yours?
Who is your carrier?
Do you have the BlackBerry Data Plan on your service provider account?
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Facebook and Blackberry APP World problems

I recently updated BBM and after that Facebook and Blackberry APPs not working. Have upgraded the system software, but still no luck.
Have tried to go to www.blackberry.com/ to download the new version of Blackberry app world, not luck, getting error "A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider."
when trying to access Blackberry app world, giving error "A Blackberry Identity update is needed. " and when I click yes, I am getting this "Blackberry Identity installation failed. Please try again later.(80003)
Is there anybody that can help me, please!!!

Hello !
Try connecting to App world after connecting your device to WiFi.
Or else,
There is an alternative for your problem to resolve.
What you do is connect your BlackBerry Smartphone with USB cable to Internet enabled desktop/laptop.
Go to the link mentioned below:
http://appworld.blackberry.com/webstore/
On top right of the page there is a option "Sign In".
Login with your BlackBerry ID and password.
From here you can download all as you do it for Appworld.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
Thanks.

TO BLACKBERRY-YOU HAVE A PROBLEM WITH BLACKBERRY APP WORLD NOT ACCEPTING CREDIT CARDS

HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES. THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD. I AM CURRENTLY RUNNING 10.3.2.556. UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD. THEN ALL OF A SUDDEN IT JUST STOPPED. SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER. NOW I CANNOT USE MY CREDIT CARD AT ALL. I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE. I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES. I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE. WHAT IS THIS. WHY IS IT HAPPENING?????? CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST. SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS. I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US. SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE. HELP US PLEASE. THANK YOU.

Hello andreabn90
If you can't remember your security questions go to Express Lane.
select iTunes from the list, then iTunes store. On the next screen select account Management. There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours.

My BlackBerry wont let me login to BlackBerry App World

Hey, my blakberry will not let me login to blackberry app world. I put my email and password in, it say authenticating for like 4 seconds, then says "An Error has occured. Please try again later." Well I did try again later and it still is not working. Please help me.

i have set up my paypal, deleted the app world and downloaded it again.
rebooted my phone and still it does not want to log me on.
any other ways to solve the problem?

Blackberry App World Update

Hi, all,
An update for Blackberry App World has just been released. The new version is 1.1.0.35. It can be downloaded directly from Blackberry at their website from your Blackberry device. I'm not sure of what exactly has been updated, but hopefully, it will run a little smoother for some folks who had problems with it in the past. If you have never used Blackberry App World, it is chocked full of applications for your device, many free for download. Check it out if you are looking for a particular app.
Doc

Where exactly are we finding this application after we upgrade? I clicked upgrade YESTERDAY. Since then I have rebooted my blackberry 3 times, and blackberry app world is no where to be find. I unhide all my icons, it is not in the download folder. If I hit the application central icon it is there, but I cannot access it, it says, "downgrade" under blackberry app world.

Curve 9220 BlackBerry App World registration error MTP USB Driver is not installed

Hi,
Recently I have purchased Curve 9220, trying connect to BlackBerry App World setup in the first instance I get
1. Get the BlackBerry App World Browser Plug-in (I get tick mark) then when I get
2. Connect your smartphone I get the drop down of my pin no I select my PIN no here I get a error message (An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.)
I have tried rebooting my device no of times it does not work.
I have removed all USB driveres thats was there in PC rebooted the system it is still not working.
I have even tried in another PC having win7 it gives error message MTP USB Driver is not installed.
For information Content protection is not eabled the encription is not ON in my hand set
Another problem whenever I connect my deice to USB every time it takes up the driver asks me to reboot the sytem (I have even tried the same 4-5 times) still not wokring.
The hand set is communicating with the BlackBerry desk top software (I have downloaded the latest one and using the same).
I need to install few apps which was there in my earlier BB so please help.
Best regards,
Shaibal Ghosh

Hello shaibalghosh,
Welcome to the Community,
As you having difficulty in connecting to apps. world , On your Homescreen Go to Options > Security > and check
encryption is disable For your device and Media card and also Check Firewall it may prevent connecting Apps
World.
Please have a look at this article of KB Apps world web plug-in error appear when attempting to install applications from a computer
Try installing OTA .
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry app world not working. Please help me.

Okay, basically I'm having this major problem. I have a blackberry torch 9800. I've just had my phone replaced as I dropped it into a puddle.. So i'm happy I got a replacement phone, the only problem I'm having is downloading one app in particular. It's 'Barclays PingIt' i had it on my app world before I dropped my last one into a puddle, but now its almost as if blackberry app world doesn't want to let me download it again? It's fine with every other app just this one. It won't even open to let me download it. It is shown under my uninstalled list in my app world but it just won't let me open it to reinstall or download that one app.
Any suggestions on what to do as this is really getting on my **bleep**.
Much appreciated.

The place where you can find the reinstall or delete button is blank? Please check you application management if it is already there, if not, please email the app vendor support for them to to send you an OTA downlink link of its no longer available in App World.
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

Payment through paypal on Blackberry App World

Hi All,
Im using my playbook to buy an apps on the Blackberry App World but does not succeed. I have the message Payment entcountered with Paypal authorization.
I have used Paypal for other online purchases and its fine. I'd called the Paypal hel centre, and they told me I suppose to get some kind of authorization from Seller for them to activate the preapprove payment.
Anyone? Please help!

I had the same problem.
I had to update my payment information in PayPal (expiration date of my credit card not valid) to correct the problem.

BlackBerry Curve 9320 not able to access BlackBerry App World

Hi All,
I am new to Using BlackBerry.I have got a BlackBery Curve 9320 also as it requires 3G Net Connection for accessing internet i have put Vodafone's 3G internet pack as my network provider is Vodafone.But still i am not able to access my BlackBerry App World and many other stuff.But when i connect to my friend's mobile internet with Wifi i am able to access BlackBerry App word.Also when i try to access BlackBerry App it says " we cannot connect you to Blackberry App World.Please ensure that your devide is connected to the wireless network and try again"
Please Help and Guide...
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Hello Sushu
Welcome to BlackBerry Support Forums
If you want to access most BlackBerry Application over your Mobile Network then a normal 3G data plan will not allow us, for that you have to activate BIS / BlackBerry Data Plan from our Carrier . However currently many application may work over a WiFi network .
So if you want to use those applications over your Carrier Network then call Vodafone and activate BIS on your account.
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Signing in to BlackBerry Apps World

I am having a very difficult time signing in to the BlackBerry Apps World. I have forgotten my password and also the answer to my security question is not been accepted. I am getting very frustrated because the sign in locks me out for 15 minutes each time I try to make a guess.
Solved!
Go to Solution.

Hi and Welcome to the Community!
Start first with these please:
KB28685 How to reset the BlackBerry ID password using the password recovery question
KB32111 "The link is no longer valid." is encountered when attempting to reset a BlackBerry ID password
KB26361 How to change or reset the BlackBerry ID password
KB28111 Unable to reset BlackBerry ID password when using a BlackBerry hosted email address
KB28232 BlackBerry ID reset email is not being delivered to the associated mailbox
If you have forgotten your BB ID credentials AND have non-BB access (e.g., Outlook, webmail, etc.) to the email account that is currently configured to your BB ID account, then those instructions should allow you to recover access to your BB ID account.
However, if you do not have access to that email account, then your challenge is much greater, and you have a choice to make depending on your circumstances:
If you have no AppWorld records that you require to retain (e.g., purchase records for apps), then simply abandon the BB ID and create a new one. To do so, however, does require a device WIPE:
KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
But, if you do have AppWorld records that you must keep, then you require human intervention. To receive that, you must ring up your mobile service provider and convince them to escalate your case up to BlackBerry. Further, you must convince BlackBerry to provide you with a solution -- which likely will either be resetting your current BB ID so that you can again access it or having you create a new BBID and they will manually move your purchase records over. Note that I have no idea if they will be willing to do this, but there is no other way that I know of to retain your prior AppWorld purchase records.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry app world wont upgrade

Hello, Kindly assist as i have been trying to upgrade my blackberry app world for days now. when i click on the icon , it takes me to the the homepage but when i click on upgrade today icon, i get sorry, your session has expired. please close all your browser windows. Apart from the page i am on, no other page is open.. I even tried going through by having the link sent to me via mail(if that could help) but i still got the same message. i will be grateful if i could get a quick response/solution to this problem. Thank you Oh by the way, my device is a storm 9530

Hi taiwokeshinro
Welcome to BlackBerry Support Community Forums
Can you try it again in this manner :
On your device > Go to Options > Application > locate and delete any existing version of BlackBerry world from there.
KB10040 :How to view or remove installed application on a blackberry smartphone
Once you have deleted from there , reboot your device by removing the same while your device is Powered On , wait for a min. then reinsert it back.
Finally after reboot use your BlackBerry browser and browse to www.blackberry.com/appworld/download and download the most recent availble .
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Blackberry app world has vanished!

Hey.
I had a blackberry app world update earlier on. So I updated it. But now... it's just completely vanished from my home screen. And I can't find it anywhere.
How do I get it back?!

Ok for a problem that is actually baffling me. I thank you for the help I've received... :/
I've rebooted the blackberry, and it's still not appeared. So seriously... How do I get blackberry app world back?! :/

BLACKBERRY APP WORLD FAILURE

i cannot access the blackberry app world since 3 weeks ago it say (a blackberry update is available , when i click yes it say contacting blackberry server and then it say it failed , i went to the vodacom shop ,they couldnt assist me , i phoned vodacom customer care , she sent me a link of previous version , and it couldnt open as well error 404 , everyone says the problem lies at blackberry
please can you assist me

Hello nokka and welcome to the BlackBerry Support Community Forums.
Can you please provide the full error message you are seeing when you go to access App World?
Are you using Wi-Fi to access App World or are you on the mobile network?
Thanks!
-HMthePirate
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Unable to access "My payment options" or "Blackberry ID" from my account in Blackberry app world

Greetings,
I am able to log into my blackberry app world account using my email address and password. Once logged in, if I click "My payment options" or "Blackberry ID" I am prompted for my username and password again. Entering my email address and password will not work at this point - there is no error message, it just clears the username and password fields and prompts for the username and password again in a perpetual loop. I have tried using different browsers and different computers.
Thank you.
Solved!
Go to Solution.

It was not working from the device - so I tried from the PC and encountered the problem. After a power-cycle of my Blackberry it started to work.
Thank you, problem resolved.
Thx

Can't sign in to my blackberry app world

for 6 months now can't sign in to my blackberry app world.........cant upgrade nothing on my phone ......am asking for help please....thank shemara davy.
davy
Solved!
Go to Solution.

Hi shanny 1280
Welcome to the Community,
As you told for the last 6 month you are unable to sign in to app world may I know what error message you get while you try to login to app world .Also confirm that you have an vaild BIS.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry App World source of host of problems

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