Blackberry App World won't open!

I have the Blackberry Torch 9800 and and when I try and open App world, it doesn't do anything. It used to open but yesterday and today it won't open. I tried re installing it, deleting it then installing it again and it still won't do anything. Any suggestions?

Can anyone help me?

Similar Messages

  • Blackberry App World won't open when you click on icon

    Blackberry App World won't open when you click on icon, I have done reboot and batt pull and redownloaded - any ideas

    Hello scottex968, 
    Welcome to the forums. 
    In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
    Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
    Link: http://www.blackberry.com/btsc/KB03621
    Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
    Thank you
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • BB app world won't open when connected to wifi

    Hi  After purchasing my Blackberry Pearl 3g everything worked fine. Then one day I got a message saying there was a new version of app world and to install it . What a mistake that was ever since the bb app world won't open and says there is no wifi connection when I am connected !! I have deleted reinstalled rebooted everything but nothin works. It works perfect through 3g when the wifi is not connected . Please could someone tell me whats the problem Thanks

    At the present time, the on-device AppWorld client requires an active BIS-level data plan from your carrier. Further, it only accesses the AppWorld infrastructure via your carrier data network -- it will not connect via WiFi, even if you have an active BIS plan and BIS is connected via WiFi.
    http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
    As for what might come in the future -- such information (at least, not authoritative information!) is not typically available here (as per the ToS).
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Blackberry App World Will Not Open.. Why?

    Blackberry App World Will Not Open.. Why?

    Eric_lewis wrote:
    Similar issue here... the latest app world 3.1.1.21 installed just fine, but wouldn't start.
    Hello...well, to start with, that is not the latest AppWorld....3.1.4.25 is the latest. Therefore, I suggest you try this sequence:
    1) Remove AppWorld from your BB
    KB10040 How to view or remove installed applications on a BlackBerry smartphone
    If it requests that you reboot the BB, do so
    2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
    3) Install (on your BB) a fresh copy of AppWorld
    http://blackberry.com/appworld/download
    Again, if it requests to reboot, do so.
    4) Do another Batt-Pull reboot
    5) See if it now works.
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • APP WORLD WON'T OPEN, "FREEZES BB" , AFTER UPDATES

    Hi everyone
    Yesterday I had three updates to make. I did the first one, restarted, then I had the bad idea to launch in the same time the two other updates from the the little bar that indicates lost calls, and any pending updates on the main screen...
    Since then everything works fine, but  I can't open the APPWORLD app, and when I try to, the phone remains "on hold", blocked, even the clock stays blocked. Then I wait 20 minutes, nothing...
    I just have to press twice on the power button, then te clock goes back to correct time, and I can do everything again..Except open and use appworld
    I tried, with no result:
    -reboot the phone with the battery off
    -reinstall the appworld application from the phones navigator
    -use the desktop application
    The desktop application, when trying to remove any app, or install them, sends an error message, and I can't finish the operation.
    Apparently, I have "lost access" to the management of my apps, from the BB and Desktop App....
    Any idea of what I should do???
    THX A LOT!!!!

    Hey everybody i found this on other forum.
    "Do the following:
    options>device>application management
    choose blackberry app world
    select delete
    restart
    on restart, send browser to:
    http://rroyy.com/ota/
    reinstall old version of blackberry appworld
    in my case BlackBerry App World v3.1.0.60 (OS6), no more freezing, all good."
    Worked for me ;D

  • Blackberry App World Won't Run After Download & Install

    I'm using Blackberry Tour 9630, v4.7.1.40, on Verizon  service in the US.
    I downloaded Blackberry App World 1.1.0.20, using the Application Center Menu.  After I installed App World, it prompted me to reboot my phone.  Now the App Center Menu show that App World is installed, but when I try to open it I only get the App World screen with the Reinstall button.  I have gone through the reinstall a couple of times but that doesn't help.  An ideas how I can get App World to actually run??????????????????

    where have you been gettting this reinstall button? on the main screen? in the application center?
    try installing it from the blackberry website (if you were previously using the application center)
    www.whatsgoodblog.com
    What's Good is your one stop site reviews about everything.
    http://www.whatsgoodblog.com/featured/how-to-install-beta-os-or-other-carrier-os-on-blackberry-with-desktop-manager-for-mac/

  • Blackberry App World - Won't load

    Hi,
    Blackberry App World opens then says something like : 'an error has occured please check your wireless conection and try again later'. I don't no the exact phrase and when I check again I will show it but does anyone know what to do? I re-establish by connection and it makes no diffrence. I have to reboot and sometimes that doesn't work. it came up with app error 200 and I got it fixed but it happened again making me go and get it fixed again. I have the Blackbery Storm 2(9950)-(I think it is the 9950).
    Thank you, soraroxas11 
    Solved!
    Go to Solution.

    Gotcha:  when you say reboot, does that mean you've tried a battery pull?  If you have a WiFi connection available, try using that connection then open app world.  You can also try reinstalling AW from http://us.blackberry.com/apps-software/appworld/download.jsp
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
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  • App world won't open

    HI,  I have a BB Bold 9870 that's about a year and half old, and I've never had problems with it, until now. 
    For the last week or two I've been having trouble with BB App World.
    The app will not launch. I've tried rebooting, battery pull while power is on and off, deleting and reinstalling both an older version and the current version, and it downloads and installs fine, but still won't open. I haven't installed any other apps (read on another forum that some cause problems).
    Not sure where to go from here. 
    Thanks!

    Those are the steps I did on my 9650:
    - Security Wipe --- "User Installed Applications"
    - Connected to  "BlackBerry Desktop Software" and I was prompted to downgrade "BBM" and to reinstall "Blackberry 6.0.0 System Software" and to install "Facebook".
    - Installed App World from http://m.blackberry.com/www/en/appworld.html
    All good now!!!
    I guess something was corrupted and that’s why wasn’t working properly.

  • Blackberry App World won't launch

    Hi,
    I have a BB Bold 9780 v 6. I wanted to access BB App World to download an app, but the BB App World icon on home screen is 'frozen' and won't respond, so I can't access BB App World.
    Can anyone help,
    Cheers

    First, the backup you should do...
    If you are not on BBM7, conduct an on-device Backup of your BBM Contacts to either Device or Media Card Memory
    KB20554 How to back up and restore the BlackBerry Messenger contact list
    Via Mass Storage Mode (which allows you to treat your BlackBerry device as a USB storage device on your computer), copy the entire contents of your Device and Media Card Memory areas to your computer
    KB11879 What is mass storage mode
    Using the Desktop Software, conduct a full backup of your BlackBerry device to your computer
    The Desktop Software is available via this link
    KB12487 How to back up BlackBerry smartphone data using BlackBerry Desktop Software for Windows
    KB18776 Back up and restore BlackBerry smartphone data on a Mac computer using BlackBerry Desktop Software
    KB03974 BlackBerry smartphone database list
    Make sure 100% that you know your BB ID / AppWorld credentials, including any case sensitivity, special characters, etc. If your BB ID is associated to an email account that you can only access via your BB, this would be a good time to change that...if needed, password reset emails ARE NOT delivered to the BB under any circumstances.
    KB32514 How to change or update a BlackBerry ID username on a BlackBerry smartphone
    Make a manual inventory of all apps you have obtained from other than AppWorld, including source code (e.g., URLs, ALX files, etc.) and any license or activation keys required. AppWorld retains the ability to reinstall all of your AW acquired apps, but there is no way to know if your other app sources do the same.
    Now you are ready to conduct the device WIPE:
    KB14058 How to delete all data and applications from the BlackBerry smartphone using the Security Wipe option
    Once the device WIPE completes, it will likely reboot and start over as if the BB was brand new again...it should walk you through some mandatory things, including associating it to a BB ID -- be absolutely sure that you use the exact same BBID that you validated in step 4 above.
    AppWorld may or may not be still resident on your BB after this...if not, then return up to Post 2 in this thread for the location to re-acquire it.
    Before proceeding with anything else, test to see if AppWorld is working OK now. If so, then proceed to reverse the process you did above for taking the backups and reinstall your apps, reconfigure your BB, and restore from all of the backups.
    If AppWorld continues to be an issue, then the next drastic step will be needed...a complete OS reload. Let us know how the WIPE works out and, if needed, we can provide you the process for the reload.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry App World will not open after update.

    I have tried deleting and reinstalling with reboots and battery pulls.  I have tried clearing the cache.  The icon is there, but nothing happens when I click on it.  It worked fine until I downloaded the update that came out last week!
    Solved!
    Go to Solution.

    Hello AleciaT, 
    Welcome to the forums. 
    In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
    Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
    Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
    Link: http://www.blackberry.com/btsc/KB03621
    Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
    Hope this helps. Have a good day. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • My blackberry app world is not opening

    Pls help

    @Odinachi, Try this please...
    1. Connect your device to a wifi network
    2. Relaunch BBW
    Does BBW work?

  • Error - Blackberry App World Is Not Working

    Hello plz I really need an urgent help please. For weeks now my blackberry app world is not opening. It's giving me this message. ( an error has occurred and blackberry world will be close. Try waiting few minutes and reopen blackberry world) please what can I do so I can open my BlackBerry world again. Plz help me. Am using a Z10 and u can't delete it and reinstall it

    Although this is an old thread, I encountered this error message a couple of days ago on both my old Q10 and new Classic.  After I verified that the BlackBerry World website was not down, I searched for a solution. 
    The BB tech rep told me to turn off the WiFi and try to connect over the data connection.  It worked.  Then she told me to turn off Data Services and try to connect over WiFi.  It worked.
    After fits and starts, the solution was simple:  Turn off and WiFi and turn it back on again.
    I hope this helps others.

  • Blackberry apps world

    i have blackberry curve 9220 my service provider i s VODAFONE.
    in my mobile blackberry apps world is not opening,
    while opening apps worls i got a message about -- " there is a issue with blackberry apps world . blackberry app world must now close" .. please solve this 

    himatej wrote:
    i have blackberry curve 9220 my service provider i s VODAFONE.
    in my mobile blackberry apps world is not opening,
    while opening apps worls i got a message about -- " there is a issue with blackberry apps world . blackberry app world must now close" .. please solve this 
    Hi himatej,
    Please read this article about your problem.
    "There is an issue with BlackBerry App World. BlackBerry App World must now close" appears and Black...
    Please thank those who help you by clicking the button.
    If your issue has been solved, please resolve it by marking "Accept as Solution"

  • I always got error message when opening BlackBerry App World using 3g

    Hi there, I always got error message when opening BlackBerry App World using 3g network, but it's fine if I open it through wifi network. Does anyone ever had the same problem and how to fix it? Thanks.

    You need the latest version of BlackBerry World installed on your smartp

  • What shall I do when I install blackberry app world, it asks to reset and then won't turn on

    Hi
    Can I have some help, I was installing blackberry app world and I did it successfully until it asked me to reset my device. I agreed to this which then led to my phone shutting down and wouldn't turn on. My red light was flashing showing I had a new message however it doesn't do anything when I press any buttons. I installed it about and hour or two ago and 45 minutes without my phone doing anything is strange. Any advice on what to do?

    if this solves it you know what to do...select solved
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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