Blackberry appworld Error

Hi,
I purchased Camcard application on blackberry AW. At the first time, it shown that ( error 10.000) and I tried to purchased one more times. It shown that ( error 14.000) . After that I realised that that my card was charged. Could you please let me know what happened ?
MY Blackberry appworld ID is : [Removed personal information to comply with Community Guidelines and Terms and Conditions of Use]
Thanks you

Hi and Welcome to the Community!
Here is a KB that describes the 10000 error code...I can't find one for the 14000 code you received:
KB24454 "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World
From this user-to-user community, there is no way for anyone to look at the "back end" and truly see "what happened". The only way that can happen is for you to request formal support from your carrier and, if they need to, receive escalation into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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"an error occured at downloading....please try again later" when attempt to download an app from blackberry appworld

Whenever I try to download something from blackberry appworld (just an app, or a game anything) it goes to the download bit and then it says "an error occured at downloading (whatever I'm trying to download) please try again later" can someone please help me as I really need apps on my phone!??!!!
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Blackberry appworld disappeared and I cannot reinstall

Hi all. I turned my phone off and on a little while ago and my blackberry appworld icon disappeared. It comes up with the following error message: Error: Invalid manifest or application descriptor.
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Hi Ebz
Welcome to BlackBerry Support Forums
On your Homescreen Go to Options > Device > Application Management > Locate and delete BlackBerry World from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back .
After reboot from your BlackBerry Browser browse www.blackberry.com/appworld to download the recent version of BlackBerry World.
Please try it and let us know.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Playbook Appworld Error 1000

Appworld ERROR 1000, can't buy any apps. now with pay pall not with visa. Yes i did all the authorizations in pay pall but its just not working. ANY TIPS?

Hello Tropenman,
I suspect this is the full error message you are seeing:
http://www.blackberry.com/btsc/KB24454
If so, refer to the workaround listed in the article.
Thanks,
-FB
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Hey pcamp227,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you have any current security software on the PC? If so what kind? Also go into Start>Control Panel>Adminstrative Tools>Services and is BlackBerry Link Communication Manager listed? If so, click on start the service (make sure you're logged in as the admin).
Once completed then try to access BlackBerry Link.
Let me know if the issue still persists.
Cheers.
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Be sure to click Like! for those who have helped you.
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Blackberry Appworld download does not work

I have tried the following links http://ca.blackberry.com/apps/blackberry-world/download.html & http://us.blackberry.com/apps/blackberry-world/download.html
entered my Email and both sites gives "Error" I belive the Appworld I have donwloaded on my 9320 may not be a valid version. Can anyone tell me why the web sites do not provide the appworld application via Email?

maceblack2 wrote:
. Can anyone tell me why the web sites do not provide the appworld application via Email?
Which websites?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry Appworld Issue BBID Password Not Accepted

I have enjoyed my PlaBk for almost a year but this has never happened. I attempted to purchase an app. When asked.com for my BBID password it would not accept it. I tried a few times more without working. So I went to Blackberry and changed my BBID password. But back on the playbook it still not accept my password. .
Something else...in MyAppWorld, when I try and re-install an previously uninstalled app, I get a 0003-0005 error on the screen of my PlaBk
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Thanks
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Go to Solution.

The router seems to be doing its job alright with all aspects of playbook connectivity seeming to work flawlessly. The more I read though, the more it looks like the playbook and the blackberry ID software is in some kind of conflict. So the BBID works on the phone, and on the website, but still not the playbook. A "003-005" error is generated when I attempt to update software from MyAppWorld. If I attempt to purchase, a network error is reported
Attachments:
IMG_00000218.jpg ‏58 KB
IMG_00000224.jpg ‏62 KB

AppWorld - Error Id: 3300

When I attempt to download the Calorie Tracker by Livestrong app, I continually receive an error ->
"There were problems competing this purchase. Please try again or visit www.blackberry.com/appworld/support for more information. (Error Id: 3300)."
Here is some additional information. 1) I have downloaded this application on a previous blackberry and I am now trying to purchase/add to my new Curve 9300 3G. I am not sure if this may be causing the error but I am happy to pay the $2.99 again, I just want to download it. 2) I contacted the livestrong support and they said this is an app world issue and contact support for BB. 3) I have successfully purchased and downloaded other apps.
Any help is appreciated.
Thanks.

Hi there!
Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic
and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums.
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Payment trouble on appworld error id 10000

The appworld is not validating my credit card and I am sure there is nothing wrong with it. I have been using it IPAD for 1 year now. I can not get the payments through paypal as well. I have no trouble with moneybrookers. I need a solution as I can only use the free Apps for now.
If you have the same problem, please reply to the post so that Blackberry and the developers can estimate the amount of revenue loss.
Thanks for your support

I have been in a long-running battle with customer support regardfing error 13000.To make a long story short, signing into to App World and seting up my payment options using my PC's browser seemed to work for me - then waiting an hour. They seem to be aware of the problem now but they really need to fix App World on the PlayBook so that can check our payment status directly form the device. Here is a snippet of my last communicqtion from customer support.
----- Original Message -----
From: "BlackBerry Customer Support" <[email protected]>
To: xxxxxxx>
Sent: Thursday, June 16, 2011 8:58 PM
Subject: RE: Re: INC000022927590 - Unable to purchase application.
Hello Maurice,
Thank you very much for taking time to reply.
Your valuable feedback has really been quite helpful to improvise our technical support protocols.
I have already forwarded your valuable comments regarding the error 13000 to our internal knowledge base process team for their review and to see if they could possibly have it amended in our public article on the error.
Please do let me know if you have any other concerns or questions that we could address.
Have a great day ahead!
Best Regards,
Pramod
Team Lead - BlackBerry Technical Support
Research In Motion Singapore Pte. Limited
-----Original Message-----
From: xxxxx
Sent: 6/16/2011 8:28:41 PM
To: [email protected]
Cc:
Subject: Re: INC000022927590 - Unable to purchase application.
Thanks for this update!
The KB wording reflects exactly what happend to me after my bbid was
re-created and I had set my payment options via my desk-top computer's
browser.
However, I encountered the initial problem using a bbid that I had set up
some time ago and (apperently) the payment options had not been set up
properly at the time it was created. In this case, advising the customer to
wait an hour would not solve the problem. It would improve the palybook app
world experience greatly if the cryptic 13000 message could be modified to
invite the customer to check her payment options via her pc in the case that
there was not a recent change AND to wait an hour for any changes to
propagate. Even better would be if a playbook dialog would automatically
open to allow the customer to check payment options directly on the device
and also advising him to wait a while before reattempting the purchase.
I hope this has been helpful.
Maurice
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Appworld Error 10000 HELP!!!!!!

Hello , I just tried to download an application from appworld cost $4.99 , I tried 4 times and 4 times i received this error code error 10000 There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" My main issue is that I was charged the 4 times and the bank send me that my credit card has been used for a purchase the location is "DRI*app World" and it did not download the application , is there anyone I can speak to have a refund ? or atleast have the app downloaded

i have the same problem, i m in ecuador.

Blackberry 9320 Error after upgrading app world, bbm, blackberry id

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If want to thanks click "Like", if problem solved by this post then click "Solution" so others can find it

Hi Stevanuscolonne
Sorry to hear about your bad experience with your previous BlackBerry !
As a BlackBerry lover myself , I 'm glad you chosen BlackBerry again and Bold 9900 is indeed a good device . Its has a good processor and a huge internal memory and ofcourse some good features.
Regarding your Battery drainage problem, Generally this occurs when applications runs in the background , or because of any unknown Third party application installed within our device . A regular battery pull restart is always advised for our BlackBerry . If we press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) we should always look if any other apps. are running.
Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.Don't leave your Browser open on any active webpage when not in use.If programs run in the background it will also lead to overheating and also quick battery drainage.Please have a look at these Article I am sure it will help you a lot in overcoming your problems :
KB14320 : How to maximize battery life and free memory on the BlackBerry smartphone.
Good luck and enjoy your new BlackBerry
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Appworld error code 30702

Appworld opens but won't open my world or start any free download. Mesage given error code 30702 pls login

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Z10 Appworld error

Hi im not sure if any one else is experiencing the same problem but the appworld on my Z10 was working fine now since the 04-03-2013 im receiving this error messa "There is an issue with Blackberry world Blackberry world must now close" i downloaded apps earlier in the day with out any issues

I have spoken to the MTN ZA BlackBerry Helpdesk people and according to them its everybody that has the problem they have logged calls with Blackberry to have the issue sorted

URGENTLY NEED HELP!!! phone has blackberry 102 error

Hi
I upgraded my whatsapp and they asked me to restart the phone when i did that a white screen appeared saying
"Error 102 reload software for further information please visit www.blackberry.com/102"
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Please make sure the Cable you are using is a Datasync Cable and not just a Charging Cable to be able to connect your phone to your computer/laptop. Replacing a USB Cable? Ensure it’s a Datasync Cable
Try this workaround:
For BlackBerry Device Software 7.0 and earlier, please either perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it or perform a reload the BlackBerry Device Software. For more information on how to hard reset the BlackBerry smartphone, see KB02141. For more information on reloading the BlackBerry Device Software, see KB10144.
For BlackBerry Device Software 7.1, if unable to contact the wireless service provider through which the BlackBerry smartphone was purchased or BlackBerry Technical Support Services for further review and support, please ensure the BlackBerry smartphone is running the most current version of BlackBerry Device Software. For more information on updating the BlackBerry Device Software, see KB16068. If unable to contact the wireless service provider through which the BlackBerry smartphone was purchased or BlackBerry Technical Support Services for further review, and the BlackBerry smartphone is running the most current version of BlackBerry Device Software, please either perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it or perform a reload the BlackBerry Device Software. For more information on how to hard reset the BlackBerry smartphone, see KB02141. For more information on reloading the BlackBerry Device Software, see KB10144.
"JVM 102" error is generated on the BlackBerry smartphone
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

BlackBerry Z10 Error "The file cannot be played due to an unexpected error (10)"

Hope someone can help this one, I received a voice note through BlackBerry Messenger, after downloading I tried to play it and the following message popped up, "The file cannot be played due to an unexpected error (10)".
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I then modified/remaned the files replacing the % with a - (dash) symbol. The files were now visible and able to play through the Z10. I think there is a problem with the way BBM files are being saved especially the naming convention might be having an error/bug.
My OS release is 10.0.10.99, Version 10.0.10.738 with Build 455718. Is there a fix for this problem that is known? I checked but saw no posts where it was clearly addressed. Am I the only one experiencing this anomaly?
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Attachments:
Z10 Error.png ‏287 KB

Hey runyamhere,
Thanks for bringing this to our attention.
To find the root cause of this issue regarding the media not saving the file properly, we will need to gather logs from the BlackBerry Z10.
I would highly suggest you contact your network service provider and ask to be transferred to BlackBerry so we can get a case number created so we can get the logs.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry appworld Error

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