Blackberry Blend Error 1316

Currently trying to install blackberry blend for my windows 8 pc and I keep getting the error message "Error 1316. The specified account already exists." Any suggestions????
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These 2 links should help with your issue.
Uninstall the BlackBerry program you are trying to install. Follow the directions in the links.
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB02206&sliceId=2&di...
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB04272&sliceId=2&di...
Good luck and let me know if this helps.
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Similar Messages

Blackberry Blend error occurred

Everytime I try to sign in to Blackberry Blend with my blackberry ID I receive "An Error Cccurred. Please try again later. Does anyone else have this problem or have a solution?
Solved!
Go to Solution.

@clevonic, to confirm, you are unable to sign into your BlackBerry ID while using your computer or tablet? If I can ask, what type of network are you connected to currently? Is this occurring while connected to your home Wi-Fi network, or a work Wi-Fi network? If possible can you browse to http://bbid.com using the browser on your computer or tablet and verify if you can sign into BBID.com successfully? If you are using a home Wi-Fi network, do you have any firewall software installed?
@stratcan, did you allow access again in your firewall? If so, are you still encountering this issue or are you able to use Blend successfully?
Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!
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Error 1316 Installing Blackberry Desktop

HI,
I have tried for days to install Blackberry Desktop7 but I keep getting this error
Error 1316 Installing Blackberry DesktopA network error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi" when trying to uninstall/upgrade BlackBerry Desktop Software
I have uninstalled and reinstalled making sure there is no trace of the software many timesed and still unable to download Blackberry Desktop 7. I have Windows 7. Please can anyone help.
Regards.

Hi and Welcome to the Community!
I know that you've done some of this, but I nevertheless suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over (and you may need to do the risky things in step 2), and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Error Message Blackberry Blend isn't responding.

Blackberry Passport.
The error message reads Blackberry blend isn't responding. Please restart device or try connection again.
Let me be clear this isnt a new issue for me I just quit trying to get it work months ago. I've tried every trouble shooting step I can think of. It connects to blackberry link just fine. Blend even see the device is connected and automatically attemps to pair.
Blend app as been turn on using the quick setting and going into the traditional way.
I've tried Usb, Wifi, and mobile network connections to get this app to work.
I reinstalled both link and blend numerous times.
Disabled my anti virus.
Device connections are allowed on the phone.
Let me restate I can connect to BB Link using all 3 methods.
The system as a whole has been way more responsive since the latest update 10.3.1 but blend still doesnt work 4 months later.

ComcastAndrew wrote:
Xi3, call 877-896-8678 for additional troubleshooting help.
Have you tried popping out the SD card and popping back in during a power cycle?No, I haven't tried that - what exact order are you suggesting? Unplug it, pull the SD card, plug it in and while booting, plug in the SD card? Or just unplug it, pull the SD card, reinsert the SD card and then plug it in or some other order or combination? And what will that do for it or how is it fixing the longer term issue? Thanks!

Windows 8.1 error 1316 with Link 123_b022

Running Windows 8.1 now with Kaspersky AV & Firewall. Previously with ESET NOD32 aV.
I had installed vers 122_b010 Link with ESET NOD32 and it was working fine. I thought I would put on the latest 123_b022 and everything fell apart.
It tries to install Visual C++ SP1 W8 which is acaually already installed. But going on the install proceeds until I was getting Blue Screen with NDIS_SYS IRQL_Not <=
So I uniinstalled, deleted all folders and files etc. Clean registry with PC Tools. Restarted.
Now (with AV off) I get Error 1316 with both the new and older Link versions.
What is going on?
Additional info. I reinstalled the Intel Ethernet drivers as that can cause the NDIS_Sys problem. No change.
I am running ASUS Sabertooth Z87 MOBO with Intel i7-K4770 CPU and Samsung SSD with

Check here:   http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductViewerWithDefaultFilters?Te...
You do not say which version of Kaspersky you have and if it is not compatible you must uninstall it as disabling will not do.  ESET NOD32 is compatible so you can use that or Windows Defender which is just as good as the others but you need to turn it on and Update.
BlackBerry error 1316 is caused by leftover files from previous versions, I read you said you removed everything, Use the Search utility, find and delete all     blackberry     files found.
So most likely AV or BB files causing your issue, could also now be Registry Cleaner, you may know what you are doing but I can tell you registry cleaners actually cause more problems than they fix.

Installation problem v6 / error 1316 / tried many resolutions so far but no installations !!!

Dear all,
this is my 3rd day that I spent in front of my computer and my mind start cracking.
Firstly here is my computer config:
win7 ultimate
service pack 1
always "run as administrator".
I had bold 9000 (OS5 - BIS) and and was using/syncing with desktop manger v5.0.1 without any problem over 2 year.
3 days ago bought a new bold 9788(OS6 - BIS) and my nightmares started.
Firstly, existed DM start to crashing when I connect my phone. So I downloaded from blackberry web site v6.1 version.
I read necessary forums before installing and made clean uninstall for previous DM as per stated Article ID: KB02206
plus as a medium tech savvy I run registry cleaner program to clean leftovers as I did for my all unistalls. so far no any problem about uninstall process.
when i run the installer installation starts but afterwhile it comes error 1316(a network error occured while attempting to read from the file C:\windows\installer\blackberry desktop software.msi) and installation stops and rolling back process.
after that i read all the forums related 1316 error but as now no any solutions. I can't install this software to my computer.
here is the list of the procedures i followed so far, but i would like to remind after each installation attempt, I uninstalled together with complete uncleaning process including with registires and all "research in motions" folders that created during installations and countless reboots.
here is the folders I deleted each time:
C:\Program Files\Common Files\research in motions
C:\ProgramData\research in motions
C:\Program Files\research in motions
in some forum manetioned another folder might be created under C:\users\****\appdata\roaming\ - but I dont found any RIM file or folder in this section.
here is the resolutions that i followed so far.
1.) all 4 resolutions explained in Article ID: KB04272
2.) used windows installer clean up app. for uninstall.
3.) i placed "desktop software.msi file inside of the C:\windows\installer folder.
4.) i run setup.exe file from extracted zip file.
5.) deleted registries from registry editor by searching ne by one.
6.) registered alt.dll for re-installs.
as I can see from the forum pages error 1316 is problem for who want to uninstall software. i just want to install latest desktop software and use my new phone and sync my contacts.
can you please check and let me know if you have any experience how to overcome about this problem ?
many thanks in advance.
Burak

# pacman -Qo udevadm
/usr/bin/udevadm is owned by systemd-tools 185-4
Yes, it is past the /lib symlink upgrade. I got 99% of the way there with the various bin directories and /lib was the very last obstacle, and I just could not figure out a way around that.
However, one of my tries did leave me with the /lib symlink. I don't recall how I get there and didn't appreciate its importance, so I've been unable to duplicate it; since I saw it once, I have hope that there is a solution.
Migrating this server and all its various user data, git repositories, SQL databases, and such would take me a couple days. I got 99% of the way there and hope that there's a way I can get this done in a couple hours, given the right sequence of steps.
Last edited by 78666cdc (2013-08-07 05:17:22)

BlackBerry Blend won't open on Mac OS X 10.10

Hi there,
I just recently got my BlackBerry Passport (awesome device!) and wanted to try BLEND on my MacBook Air.
My MacBook runs the Golden Master of Apples latest OS (10.10).
Blend installed fine and Link is working correctly. When I try to open Blend the icon just bounces up and down in the dock and after 5 - 7 seconds it stops bouncing. Blend didn't open and did not give out any error messages.
I tried uninstalling, cleaning and re-installing, nothing solved the problem.
Is anybody experiencing the same issues or does anyone have a solution or ideas on how to solve it?
Thx an advance!
-bernold
Solved!
Go to Solution.

Hi, I'm having the same problem, I have used blend only one time on my mac. Upgrading to yosemite didn't fixed it either.
When running it from the commandline i get the following errors.
/Applications/BlackBerry Blend.app/Contents/MacOS$ ./Blend
Thrift: Sun Nov 2 15:50:52 2014 TServerSocket::listen() PATH /var/tmp/RIM/sockets/com.rim.rimp2pnotifier.1650
Thrift: Sun Nov 2 15:50:52 2014 TSimpleServer::run() listen(): Could not bind
/Library/LaunchAgents/com.rim.PeerManager.plist: Could not find specified service
/Library/LaunchAgents/com.rim.PeerManager.plist: Service is disabled
Thrift: Sun Nov 2 15:50:52 2014 TSocket:pen() connect() <Host: Port: 6815843>No such file or directory
void QCocoaWindow::syncWindowState(Qt::WindowState) invalid window content view size, check your window geometry
Thrift: Sun Nov 2 15:50:52 2014 TServerSocket::listen() PATH /var/tmp/RIM/sockets/com.rim.rimp2pnotifier.1655
Thrift: Sun Nov 2 15:50:52 2014 TSimpleServer::run() listen(): Could not bind
/Library/LaunchAgents/com.rim.PeerManager.plist: Could not find specified service
/Library/LaunchAgents/com.rim.PeerManager.plist: Service is disabled
Thrift: Sun Nov 2 15:50:52 2014 TSocket:pen() connect() <Host: Port: 6777190>No such file or directory
Thrift: Sun Nov 2 15:50:57 2014 TSocket:pen() connect() <Host: Port: 26934192>No such file or directory
platform died
Maybey this provide some more info.

Error 1316 during downgrade to 4.2 for Outlook

Please help. I am going crazy trying to get my 8330 to sync with Outlook. I've reinstalled the Desktop software (version 4.3) several times, ran a detect and repair on Office 2000, and twice attempted to downgrade to version 4.2.2. after reading on the forum that my 4.3 software does not support Outlook 2000.
The downgrade is not completing as I keep receiving an error 1316 message near the very end of the process... during install. An easy solution would be fantastic but any insight would be also appreciated =) Thanks!
Here's is what I'm working with:
Windows XP Home
Office 2000
Outlook 2000
Blackberry Curve 8330
Verizon service
Blackberry User Tool 4.3
attempted download from blackberry site of version 4.2.2

first thing :
the OS version of your device (4.2, 4.3, 4.5...) has nothing to do with your PC.
I have 4.2 and it is compatible with all Outlook versions.
On the other hand, between your device and Outlook, there is the Desktop Manager. The DM versions go from 4.1 4.3 4.5 4.6 up to 4.7.
that version number has nothing to do with the OS version.
you can use DM4.3 with OS4.2, and you can use DM4.7 with OS 4.2.
secondly :
first thing is to uninstall properly the current installation of the Desktop Manager.
http://www.blackberry.com/btsc/KB02206 (BTSC >> Perform a clean uninstall of BlackBerry Desktop Software)
then install the desired Desktop Manager that is compatible with Outlook 2000.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry Blend Download Failed

Hi,
I tried some six times to download Blackberry Blend, but of no luck, it comes with the error with download failed.
Kindly advise.
Thanks
Anjum

Blackberry protect keeps failing when I try to download it and I'm stil unable to access app world

Blackberry Blend issues

Blackberry Blend was working quite happily on my Samsung tablet, and then just stopped one day. Now it gives me an erro message saying the phone is unavailable, when I know that it is. I have turned on all connection options on the phone. I can't find an email address to send the "report error" log to. PLEASE HELP!!!!!

I have just noticed that it is editable in the Mail app on the Mac as well.

BlackBerry Blend Update

I have Blackberry Z30My desktop has asked me to install a blackberry blend update?I found this - Downloading BlackBerry 10 Desktop Software Installer v1.2.0.52 (Windows OS)It asks that I close down the Blackberry Blend Application before proceeding, which I do, and still an error occurs and still it asks me to close down the application when it is clearly closed!?Any advice?Thank you

hi where do you find the download for 1.2 version ? on the official Blend sideshttp://de.blackberry.com/software/desktop/blackberry-blend.html I only find the Downloading BlackBerry 10 Desktop Software Installer v1.1.0.22 (Windows OS) thanks and best regardsBob

Blackberry Blend loading issue

Hello everyone, i have an annoying problem with blackberry blend. If I write an E-Mail via Blend on my Windows PC (Win 8.1), then i get after sending a loading circle where i usualy see the written message (this loading circle appears in both Hubs - PC and Blackberry device). If i write the E-Mail with my Blackberry Z10, then i have no issues of this type. Anyone know this problem and can help me to solve it? Perhaps the Firewall or the Antivirus (i am using Avast)? Best regardsgaus

For, "An unexpected error has occured (Error Code - 2147023293".
This error is normall associated with Framework and with Visual C+++ Runtime modules.
Make sure Microsoft Framework is installed and up to date.
Microsoft .NET Framework 4.5
http://www.microsoft.com/en-us/download/details.aspx?id=30653
You may also require the Visual C+++ runtime components to be installed or updated.
Microsoft Visual C++ 2010 Redistributable Package (x86)
http://www.microsoft.com/en-us/download/details.aspx?id=5555
After Blend is installed, if it will not find the phone services even though the phone is properly connected to the computer and it can be verified as connected it is important to make sure the Firewall settings are not blocking it. The Firewall settings may be required to be modified to allow Blend to communicate with the phone. Normally this is not an issue, but we have run in to this before. Even if Windows Firewall is turnned off these settings in the Windows Firewall setup seem to always be effective.
Jerry G.

Cannot install HP support assistant after upgrading to windows 7 error 1316

After upgrading to Win 7 from Vista I am unable to install the HP support assistant. First I get this error: Error 1316 The specified account already exists. After clicking OK I get the following error msg: Error: -1603 Fatal error during installation. Consult windows installer help (MSI CHM) or MSN for more info. This is then followed up with the following msg: HP support assistant not installed successfully. An error occurred during the installation: -3 Then it rolls back the installation and will not install. HP support assistant was working under Vista.

Crppy wrote:
After upgrading to Win 7 from Vista I am unable to install the HP support assistant. First I get this error: Error 1316 The specified account already exists. After clicking OK I get the following error msg: Error: -1603 Fatal error during installation. Consult windows installer help (MSI CHM) or MSN for more info. This is then followed up with the following msg: HP support assistant not installed successfully. An error occurred during the installation: -3 Then it rolls back the installation and will not install. HP support assistant was working under Vista.
Did you first go to the Control Panel and make sure that the HP Support Assistant software was not listed (uninstalled)?

Error 1316 and 1402 FAIL

Am posting this to help save others from the Adobe and Microsoft near-disaster I just went through this morning. Unfortunately, I do not have a solution to these two error messages and, like many of you, am wondering why after years of trouble-free Adobe Reader installations, the latest version of 9.3 simply will not install.
If you are going to experiment with some of the changes suggested elsewhere in this forum, take heed. BEFORE you make any changes to your computer, make sure Windows System Restore is set up and working properly (you can search for "system restore" in "Help and Support" in Windows to find it). System Restore basically saved my a** today.
The backstory is that I, like many others, cannot install Adobe Reader 9.3. There are a number of suggested solutions on the Adobe Reader forum for error 1316. They may get you further along in the Adobe Reader 9.3 installation process, but then you may hit "error 1402".
Here is what I did and here is what happened (running Windows Vista Ultimate 64bit on a PC with capacity and memory to spare):
1. Saved the Adobe Reader 9.3 installation file to my desktop so that I could run it locally.
2. Uninstalled the prior version of Adobe Reader using the Control Panel.
3. Rebooted.
4. Deactivated my antivirus software.
5. Closed all Windows apps.
6. Ran the Adobe Reader 9.3 installation setup and got Error 1316: "A network error occurred while attempting to read from the file ...AppData\Local\Adobe\Reader9.3\SetupFiles\AdbeRdr930_en_us.msi."
7. Based on advice found on this forum I used the Windows Installer Cleanup Utility - WARNING - DO NOT USE THIS WITH Office 2007 installed on your PC (http://support.microsoft.com/kb/290301). The advice on this forum didn't mention Microsoft's warning on this and I didn't know. So even though I only checked the box for Adobe Reader, it totally messed up Office 2007. When I tried to open Outlook 2007, it wanted to reinstall Office 2007, and then it said I didn't have correct permissions to do the reinstall (but I had administrative privileges enabled...wtf?)
8. Ironically, using the Windows Installer Cleanup Utility got me further along in the Adobe 9.3 installation process, but then I hit Error 1402: "Could not open key \Unknown\Components\C37BC61A283[continues for many more characters]. Verify that you have sufficient resources to access that key." Cannot get past this error.
9. Uninstalled the Windows Installer Cleanup Utility and rolled the OS back four days to a point where Outlook would launch without problems.
10. Reactivated the antivirus software.
This whole mess has wasted hours of time and I still can't install the newest version of Adobe 9.3. There are lots of postings about these two error codes so it appears to be a common issue - does Adobe read these forums? Instead of asking their customers to fix the problem, how about they fix it? (Yes, Adobe Reader is free, but I purchased Photoshop Elements so would consider myself an Adobe customer).
Sorry for the rant.

I am so pleased to have found this posting. Have just spent 90 minutes trying to download 9.3.2 so my daughter can, supposedly, get full value from her school's Moodle site. Keep getting Error 1316 even after trying all the suggestions on the Adobe site, eg "save software first and then run". And in the middle of all this I got an autogenerated request to participate in an Adobe end user satisfaction survey! If someone out there has solved this without the need to upgrade to W7 please let us know. Meantime, I'm going to do some gardening.

Blend Like a Boss With the BlackBerry Blend 1.2 Update

Reposted from Inside BlackBerry
We’ve said it before, and we’ll say it again now: BlackBerry Blend is the best productivity booster, and with the latest update, BlackBerry Blend 1.2, navigating and interacting with your BlackBerry device messages and content has never been easier.
Think about it for a second – How much more work could you complete by bringing the power of your BlackBerry to your computer and tablets?
Skeptical? Read these numerous reviews from media and users. Still not convinced? Donny Halliwell (you remember him) has had a few close calls, but thanks to Blend, was able to stay on top of things…TWICE.
What’s New with BlackBerry Blend 1.2
Available on PCs and tablets running Mac, Windows, iOS and Android, BlackBerry Blend 1.2 will take your productivity to the next level with these new features:
BlackBerry Blend dashboard & application navigation, updated user interface redesign: The BlackBerry Blend Dashboard has been newly designed based on customer feedback. You can now access the apps, settings, and help in the left navigation pane. You can move between apps from anywhere within BlackBerry Blend, so you can quickly and easily accomplish more.
Instant replies from BlackBerry Blend notifications: Notifications of BBM and text messages from any app let you respond or go to the BlackBerry Hub with a single touch. When receiving notifications, you can reply directly by clicking on the instant preview without having to go to the BlackBerry Blend dashboard. This allows you to quickly respond and get back to what you were doing without missing a step.
Centralized File Transfer Manager for file uploads and downloads: View the progress of a file transfer, cancel a transfer, and view previous transfers from the File Transfer Manager.
Spell Check within BlackBerry Blend: BlackBerry Blend now includes spellcheck so you can see and correct misspelled words before sending your messages.
Portrait Mode for tablets: Pick the best view for your content with the introduction of portrait mode for tablets.
Check out these “How to Videos” to learn more about BlackBerry Blend 1.2.
How to download and setup BlackBerry Blend
Using BlackBerry Blend 1.2
Getting around the BlackBerry Blend Dashboard
For those of you who haven’t yet checked out BlackBerry Blend (gasp!), now’s your chance to catch up.
Check out Ty’s Getting Started with Blend Help blog post so you can:
Get instant message notifications
Read and respond to your work and personal email, BBM and text messages
Access your device documents, calendar, contacts and media in real-time on whatever device you are on
In short, here’s everything you need to get up and running.
There you go, you’re all set to take your world on. May the power of BlackBerry Blend 1.2 be with you.

No so "best productivity"......

Blackberry Blend Error 1316

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