Blackberry bold 9650 os 6.0 and windows 7

For the last 48 hours I have not been able to sync my phone with my desktop. My desktop software keeps freezing whether I try to open the software from the sdesk top or whether I plug my phone in with a ubs cord and choose the snyc media option on the phone

There is no requirement to keep the Desktop Software version the same as the BB OS version...they are 100% independent. Indeed, it is always advised to use the most up to date Desktop Software version that you can, regardless of the OS level of the BB itself. They are 100% independent.
The sole consideration is if you are synchronizing with a desktop PIM (e.g., Outlook), in which case you must be sure you are using a version of the Desktop Software that supports your PIM version:
KB12268Synchronization support for BlackBerry Desktop Software for Windows
You can always find the most recent version of the Desktop Software via the official download portal:
http://us.blackberry.com/software/desktop.html
And you can always find prior Desktop Software versions (if required) via a link in the thread I provided you earlier.
Further, you can always find all presently supported BB OS versions via this portal:
http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
That portal is sorted first by carrier...so it can take some digging to find all OS packages available to you (you can, with the proper "tricks", use any OS package from any carrier)
So, I believe that your best course of action would be to re-do the steps provided (linked to) in post 2 above...but this time don't stay back on Desktop Software 6.0...rather, use the newest version you can based on your Desktop PIM requirements (disregard your BB OS level when making this decision). To make sure things are the best they can be, you definitely should also do step 4 from that post...that way, you will install to your PC both the newest Desktop Software along with your specific BB OS package...that way, you will give your PC and your BB the best ability to communicate properly with each other.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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Similar Messages

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    Hi,
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  • Downgrade to OS 5 From OS 6 on Blackberry Bold 9650

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  • BlackBerry Bold 9650 Activation Requiered

    Hello My Name Is Josh {edited for privacy} And There Is Message On Top Of My BlackBerry Screen That Says Activation Required I Can Use MY Radio Signal But I Cant Activate My Email On My Phone MY ID For The Phone Is{edited for privacy} My Email Is {edited for privacy} please Help!

    jimcoxbass, I understand your concern with the cost for traveling to Brazil. Knowing the cost is important to avoid unnecessary international overages. Great news, your Blackberry Bold 9650 will work in Brazil. Listed below are two links that list the cost, dialing pattern, and requirements for using your phone in Brazil. You must contact our customer service team to add the appropriate features for using your device while traveling internationally. 
    http://b2b.vzw.com/international/traveling_to/Central-South_America/Brazil.html
    http://b2b.vzw.com/international/traveling_to/index.html 
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  • Blackberry Bold 9650

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  • Blackberry Bold 9650 versus the Tour Bluetooth Volume

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    Forge ahead with the BlackBerry Bold 9650 smartphone and tackle your challenges head-on. With features like Wi-Fi, 3G technology, a 3.2MP camera with video recording, VZ Navigator Global, Visual Voice Mail, V CAST Music w/Rhapsody, V CAST Videos, V CAST Song ID, VZW Tones Deluxe, Mobile Broadband Connect and optical trackpad. Plus, enjoy multimedia support for your videos, pictures and music. Whatever drives your life is always within reach chat with friends, email colleagues, share pictures and listen to your favorite tunes. The BlackBerry Bold also works with popular apps like Facebook and Flickr and even lets you talk and surf at the same time with simultaneous voice and data over Wi-Fi. Take chances and embrace your adventurous side with the BlackBerry Bold. IT'S HERE! Check HERE for pricing and additional information.

  • Blackberry Bold 9650 transferred ringtones

    Just upgraded to Blackberry Bold 9650 had store rep transfer my contacts and ringtones for me right there at the store. Thought I had it made, not so fast. I get home and want to use my ringtones, ha not so easy after all. When I click on the  ringtone music I purchased earlier this year a box comes up and stated invalid! Please make another selection!
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    jimcoxbass, I understand your concern with the cost for traveling to Brazil. Knowing the cost is important to avoid unnecessary international overages. Great news, your Blackberry Bold 9650 will work in Brazil. Listed below are two links that list the cost, dialing pattern, and requirements for using your phone in Brazil. You must contact our customer service team to add the appropriate features for using your device while traveling internationally. 
    http://b2b.vzw.com/international/traveling_to/Central-South_America/Brazil.html
    http://b2b.vzw.com/international/traveling_to/index.html 
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  • Blackberry Bold 9650 GMAIL EMAIL SETUP HELP

    So, I had to pull out my old Blackberry Bold 9650 for the time being and am trying to add my additional email accounts. I had no trouble adding my hotmail and yahoo ones but it keeps giving me an error when trying to add my gmail accounts. The error says "Invalid email address or password. Verify your email address and password. If the error persists, contact gmail.com" I have tried this, no exaggeration, around 50 times. I have even triple checked that I have put in the correct email and password by using my laptop and it is absolutely not working on my phone. PLEASE HELP!
    Sarah
    Solved!
    Go to Solution.

    sarahmoss09 wrote:
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    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Operating system for the Blackberry Bold 9650?

    Is it possible to get the 7.0 operating system for the Blackberry Bold 9650?

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  • WiFi specs for Blackberry Bold 9650

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    dutral wrote:
    I have a BB Bold 9650 WITHOUT camera because I work on a military base. Recently, we've been told that WiFi devices are also not allowed.
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    Any device with a camera and/or 802.11 or any WiFi capability.
    What IS permitted:
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    Bold 9650
    WiFi information
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  • Blackberry Curve 3G vs. Blackberry Bold 9650

    My upgrade is in 26 days. I would like Pros and Cons of both, what the difference is between the two and why one of them would be better than the other.  It’s a tough decision and I would like to make the best choice for me, seeing as how I will have this phone for the next 2 years and I don’t want to spend several hours in the Verizon store figuring out everything at the last minute. I know the Blackberry Bold is on the higher end of the blackberry spectrum. Thank you all so much

    Hi,
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  • Get notes out of contacts from blackberry bold 9650

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  • Blackberry Bold 9650 and OS6

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    socdani189 wrote:
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  • BlackBerry Bold 9650 ring and message notification volume low

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  • Bold 9650 randomly shuts downs and drains battery

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