Blackberry bold and mac

im using a blackberry bold 9000 and a mac laptop, i used to be able to sync all my data but i upgraded my bb tru windows. after that i can't sync the bb to my mac already. pls help. what will i do?

Hi kiwiinvan,
Could you please try the steps listed below in order to resolve your issue:
- Try rebooting your Mac and ensure that you log in with an account that has full admin rights.
- Open iTunes on your Mac and accept any license agreements if prompted.  Also please ensure that you have at least one playlist in iTunes with at least one song in it.  This is required in order for PocketMac to function properly.
- Make sure you don't have any other sync software installed on your Mac such as Missing Sync or Blackberry Media Sync etc.
- Try repairing disk permissions by going to Macintosh HD\Applications\Utilities\ and running the Disk Utility application.  Select the Macintosh HD and click Repair Disk Permissions. This process may take a few minutes.  After repairing disk permissions, try synching again.
- If fixing disk permissions doesn't work, can you try synching one PIM database at a time e.g. just Contacts by itself?  This will determine if the issue is being caused by a particular database.  If you find that you are getting the message on one database only, we would recommend clearing the affected database on the device using the Data Purge utilty and then clearing the sync history on the Mac using Sync Clean.  Please note, this will delete all the entries on your Blackberry, however once the entries on your device have been deleted, you can reimport the data from your Mac back to your device.  To run Data Purge and Sync Clean, please follow the steps 1 and 2 listed in the article below:
http://www.blackberry.com/btsc/KB10501
After you complete these steps, please configure PocketMac to do a one way sync from the Mac to the BlackBerry (choose the overwrite device option in Advanced Preferences).  If the sync is successful, reconfigure PocketMac back to doing a 2-way sync.
Please let us know if this works for you or if you have any questions or issues!

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